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Entrance, Hotel Oriental Express Osaka Shinsaibashi in Osaka
Standard Double Room - Non-Smoking - Bed, Hotel Oriental Express Osaka Shinsaibashi in Osaka
a large building with a large clock tower, Hotel Oriental Express Osaka Shinsaibashi in Osaka
a large bathroom with a large window, Hotel Oriental Express Osaka Shinsaibashi in Osaka
Lobby, Hotel Oriental Express Osaka Shinsaibashi in Osaka
Interior view, Hotel Oriental Express Osaka Shinsaibashi in Osaka
Interior view, Hotel Oriental Express Osaka Shinsaibashi in Osaka

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8.9

Excellent

2,124 reviews

2,124 reviews

See map
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Sokichi Hashimoto Shikando Monument

30 m

Minami Semba

70 m

Jeju Specialty Products Exhibition Hall

70 m

Trans-Lankhe

140 m

Minami Senba

140 m

Popular landmarks
Minami (Namba)

450 m

Shinsaibashi-Suji Shopping Street

790 m

Dotonbori

910 m

Kuromon Market

1.3 km

Osaka Castle Park

2.4 km

Closest landmarks
British Consulate General

260 m

Consulate General of Switzerland

260 m

OS Drug Store

290 m

Consulate General of Indonesia

290 m

Semba Shinsaibashisuji Shotengai

320 m

Hotel Oriental Express Osaka Shinsaibashi

3-2-13 Minamisemba, Chuo-Ku, Osaka City, 542-0081, Japan, Shinsaibashi, Osaka, Japan, 542-0081 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Shinsaibashi, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Sparkling clean

320 meters to public transportation

Check-in [24-hour]

Inside city center

460 meters to Minami (Namba)

Announcements by hotel (1)
Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Smoking area

Wi-Fi in public areas

Vending machine

Security [24-hour]

This property is in high demand!

49 travelers have booked today.

Value for money8.9
Distance to city center0 km
Location rating9.0
Nearest airportOsaka International Airport (ITM)
Distance to airport13.6 km

Rooms available at Hotel Oriental Express Osaka Shinsaibashi

Standard Twin Room with Early Check-in 12:00
...
  • Room size: 15 m²/161 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Standard Twin Room
...
  • Room size: 15 m²/161 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Standard Double Room
...
  • Room size: 13 m²/140 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 18 m²/194 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Standard Twin Room - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Twin Room - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Oriental Twin Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
Enter dates to see prices
Standard Oriental Twin Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
Enter dates to see prices
Standard Double Room - Non-Smoking
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Standard Oriental Double Room
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Oriental Express Osaka Shinsaibashi?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

Is breakfast offered at Hotel Oriental Express Osaka Shinsaibashi?

There's an additional charge of 1100 JPY for adults and 500 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Oriental Express Osaka Shinsaibashi?

Hotel Oriental Express Osaka Shinsaibashi features an on-site restaurant for your dining convenience. Dishes are served in a la carte and buffet during opening hours.

What is the smoking policy at Hotel Oriental Express Osaka Shinsaibashi?

Hotel Oriental Express Osaka Shinsaibashi does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hotel Oriental Express Osaka Shinsaibashi?

The closest train, metro, or bus station to Hotel Oriental Express Osaka Shinsaibashi is Shinsaibashi Subway Station, 290 m away.

What restaurants are nearby Hotel Oriental Express Osaka Shinsaibashi?

Restaurants including Hokkyokusei, Meijiken and LiLo Coffee Roasters are popular in Hotel Oriental Express Osaka Shinsaibashi’s neighborhood which is known as Shinsaibashi.

What popular shopping places are close to Hotel Oriental Express Osaka Shinsaibashi?

Shopping options in Hotel Oriental Express Osaka Shinsaibashi’s Shinsaibashi neighborhood include Minami Semba, Trans-Lankhe and Tiny Osaka.

What are popular attractions near Hotel Oriental Express Osaka Shinsaibashi?

Hotel Oriental Express Osaka Shinsaibashi’s location in the Shinsaibashi neighborhood makes it close to famous attractions including Shinsaibashi-Suji Shopping Street, Minami (Namba) and Midosuji Street.

See map

Explore the neighborhood

What people love about Hotel Oriental Express Osaka Shinsaibashi

  • 9.6

    Exceptional
    Bathroom

    "Great location, toilet was clean, place is new, room is quiet."

    Tionan

    |

    December 23, 2022

  • 8.4

    Excellent
    Cleanliness

    "The hotel is clean n size is acceptable compare to other hotel in Japan."

    Chloe

    |

    December 20, 2022

  • 9.6

    Exceptional
    Location

    "Well located hotel close to shopping and restaurant district, and train stations (although we walked most of the time)."

    Alister

    |

    January 22, 2023

Property ranking|Compared to 3,590 Osaka properties
See all rankings
Service score
9.2/10
Cheapest price score
Value for money score
8.9/10
Cleanliness score
9.2/10
Better than
97
%
of Osaka properties
Better than
97
%
of Osaka properties
Better than
96
%
of Osaka properties
Better than
96
%
of Osaka properties
Overall rating:

8.9

Excellent
2,124 reviews
Cleanliness
9.2
Facilities
8.4
Location
9.0
Read all reviews >
What travelers say they love:
The room size is quite big among so many room hotels in Japa...
Melisa from Indonesia
Group
More about Hotel Oriental Express Osaka Shinsaibashi

More about Hotel Oriental Express Osaka Shinsaibashi

Hotel Oriental Express Osaka Shinsaibashi

Get the most from an urban escape in Osaka when you book a room at Hotel Oriental Express Osaka Shinsaibashi. Located right in the city center, Hotel Oriental Express Osaka Shinsaibashi saves you time and travel by letting you wake up right in the heart of the best neighborhood.
At Hotel Oriental Express Osaka Shinsaibashi, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Front desk service is provided at the hotel including luggage storage. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Hotel Oriental Express Osaka Shinsaibashi are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities including the television is provided in some rooms. In some select rooms, you can find a refrigerator at your disposal.
Hotel Oriental Express Osaka Shinsaibashi also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Hotel Oriental Express Osaka Shinsaibashi has vending machines for 24-hour available light snacks and/or drinks.


Around the property

Hotel Oriental Express Osaka Shinsaibashi is the perfect spot to explore Osaka's fascinating cultural sights and attractions. Experience local culture through architecture at Osaka Castle located 3.0 km away.


Reasons to stay here

Find some of the city's best deals here with rooms 98% cheaper than other options.
Past guests love the cleanliness here, ranking it higher than 96% of the city's accommodation.
Staff and service here are considered high quality by past guests whose ratings put it above 96% of the city's options.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

39 mentions

Breakfast

15 mentions

Internet

5 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Vending machine
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Daily disinfection in all rooms
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Luggage storage
  • Smoke-free property
  • Smoking area
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Non-smoking
  • Refrigerator
  • Shower
  • Slippers
  • Towels
  • TV

Food and dining

Restaurants on site
EXPRESS CAFE
  • Menu: A-la-carte

Location

3-2-13 Minamisemba, Chuo-Ku, Osaka City, 542-0081, Japan, Shinsaibashi, Osaka, Japan, 542-0081
Exceptional
Location

9

Airports
  • Osaka International Airport (ITM)
    13.6 km 19 min drive
  • Kobe Airport (UKB)
    25.5 km 45 min drive
Public transportation
  • Shinsaibashi Subway Station
    300 m 2 min walk
  • Nagahoribashi Subway Station
    410 m
Hospital or clinic
  • OS Drug Store
    290 m
Shopping
  • Shinsekai Ichiba
    2.7 km
Convenience store
  • 7 Eleven
    250 m
Cash withdrawal
  • ATM
    220 m 1 min walk

What's nearby

Popular landmarks
  • Minami (Namba)
    450 m
  • Shinsaibashi-Suji Shopping Street
    790 m
  • Dotonbori
    910 m
  • Kuromon Market
    1.3 km
  • Osaka Castle Park
    2.4 km
  • Tsutenkaku
    2.7 km
  • Osaka Castle
    3.0 km
  • Kuchu Teien Observatory
    3.4 km
  • Universal Studios Japan
    6.6 km
  • Osaka Aquarium Kaiyukan
    7.2 km
Nearby landmarks
  • Sokichi Hashimoto Shikando Monument
    30 m
  • Minami Semba
    70 m
  • Jeju Specialty Products Exhibition Hall
    70 m
  • Trans-Lankhe
    140 m
  • Minami Senba
    140 m
  • Tiny Osaka
    140 m
  • C Flat Cafe - Classes
    160 m
  • Shincoki Showroom
    220 m
  • Kinko’s
    260 m
  • British Consulate General
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • An accommodation tax per person per night is not included in the price and needs to be paid at the property.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Effective from June 1, 2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY 7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • The property is temporarily closed until further notice.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center0 km
  • Travel time to airport (minutes)55
Extras
  • Breakfast charge (unless included in room price)1100 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 124
  • Room voltage100
  • Year property opened2018

Property announcements

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Hotel Oriental Express Osaka Shinsaibashi from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.2
Facilities8.4
Location9.0
Service9.2
Value for money8.9
High score for Osaka
Rating
9+ Exceptional (467)
8-9 Excellent (161)
7-8 Very Good (144)
6-7 Good (30)
<6 Below Expectation (27)
Time of the year
Mar - May (250)
Jun - Aug (194)
Sep - Nov (215)
Dec - Feb (170)

Show reviews that mention 

Showing 829 verified guest comments
12345
10.0
Exceptional
Melisa from Indonesia
Group
Stayed 2 nights in April 2019

Nice location, Clean”

This hotel is the greatest for me so far. Although this hotel is located quite far from the train station around 5-10 minutes, this hotel near Shinsaibashisuji shopping arcade. If you're a shopaholic, it's the best place for you. The room size is quite big among so many room hotels in Japan. The bathroom is clean, and everything is clean. The staff is very nice, although some of them can't speak English very well. I'm sure i'll visit this hotel again if i come to Osaka

Reviewed May 04, 2019

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Thank you very much for staying with us. And we appreciate your positive feedback. We are very glad to hear that you enjoyed this area and satisfied rooms and our staff service. We are looking forward to seeing you again. Thank you and Best regards,,

Responded May 05, 2019
Hotel Oriental Express Osaka Shinsaibashi
10.0
Exceptional
Nok from Hong Kong SAR, China
Couple
Standard Twin Room - Non-Smoking
Stayed 4 nights in March 2019

Super clean and convenient ”

Overall it’s a wonderful hotel! Only 5mins from subway and quite new. Bathroom has bath tub which is really nice Also, they offer “Pola”shower shampoo hand wash which is surprisingly good! According to my understanding, most JP hotel offers Shiseido so it’s lovely to has something different

Reviewed March 30, 2019

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Thank you for reviewing us and we appreciate your feedback. We are very glad that you location and bath amenities. Our warm hospitality awaits your return sometime soon. Thank you and Best regards,

Responded April 04, 2019
Hotel Oriental Express Osaka Shinsaibashi
10.0
Exceptional
ROSE from Hong Kong SAR, China
Couple
Standard Twin Room - Non-Smoking
Stayed 1 night in November 2019

Helpful staff and nice service”

Staff is all very helpful. At first, they gave me the room at 2/F which is the smoking area and then I requested to change room, they promptly assist my request. So remember to put special requests when booking if you cannot stand with the smoking smell. Although the room is quite small, but there is a bathtub in the bathroom. They have room to put your luggage after check out which is very good.

Reviewed December 03, 2019

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Thank you very much for staying with us. We appreciate your positive feedback about our staff service. Our warm hospitality awaits your return sometime soon. Thank you and Best regards,

Responded December 22, 2019
Hotel Oriental Express Osaka Shinsaibashi
10.0
Exceptional
David from Australia
Couple
Standard Twin Room - Non-Smoking
Stayed 6 nights in June 2019

Great clean room & close to station”

Great clean room and enough space to layout two large suitcases. Good location, 5 min walk to shinsaibashi train station and only couple hundred metres from the shinsaibashi shopping street

Reviewed June 15, 2019

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Thank you very much for staying with us. And we appreciate your positive feedback. We are glad to hear that you satisfied room and location. We hope that you come again at our hotel. Thank you and Best regards,

Responded June 18, 2019
Hotel Oriental Express Osaka Shinsaibashi
10.0
Exceptional
Tong from Singapore
Group
Stayed 2 nights in February 2020

Shinsaibashi shopping street and station”

The hotel looks new to me. The room is clean and comfy beds :) walking short distance to Shinsaibashi shopping street and metro station too. Recommended! I don’t mind to come back to this hotel.

Reviewed March 02, 2020

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Thank you very much for satying with us. And we appreciate your warm feedback. Regarding room and location, we are very glda to hear that you satisfied those. We are looking forward to seeing you next time. Thank you and Best regards,

Responded March 04, 2020
Hotel Oriental Express Osaka Shinsaibashi
10.0
Exceptional
Nara from South Korea
Group
Standard Twin Room - Non-Smoking
Stayed 3 nights in September 2018

Really clean hotel”

I booked this hotel for family trip with 60 years old parents. Rooms were not that big like other hotels in Osaka but very clean. Also breakfast is quite neat and healthy!

Reviewed August 09, 2019

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Thank you very much for staying and sharing your review with us. We are very glad to hear that you enjoyed at our hotel. Regarding breakfast, we appreciate your recommendation of our place to welcoming others. We are looking forward to seeing you again. Thank you and best regards,

Responded September 02, 2019
Hotel Oriental Express Osaka Shinsaibashi
9.6
Exceptional
Wu from Taiwan
Couple
Standard Double Room - Non-Smoking
Stayed 4 nights in December 2019

Not the best but definitely worth it.”

Location is perfect. About five minutes walk from subway. Just one minute walk from shopping area. You can take a rest after shopping. Double is not wide bit enough. Very clean and house keeping service is excellent. The only thing I may concern is it doesn't provide free tea bag and coefee. However, I enjoyed my stay here for four nights.

Reviewed January 02, 2020

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Thank you very much for staying with us. And we appreciate your valuable feedback. Regarding location and room cleaning, we are very glad to hear that you satisfied those. But, about the bed, we are sorry for your inconvenience. There is no free tea bag and coffee in the room. But, if you contact us, you are able to drink a cup of coffee only one time during stay here. We hope that if you stay our hotel again, we will provide that service for you. We are looking forward to seeing you next time. Thank you and Best regards,

Responded January 10, 2020
Hotel Oriental Express Osaka Shinsaibashi
9.6
Exceptional
HOI from Hong Kong SAR, China
Solo traveler
Standard Double Room - Non-Smoking
Stayed 2 nights in November 2019

Exceptional”

I stayed at this hotel for two nights to watch concerts at Kyocera Dome. The hotel was close to Shinsaibashi Street but not too crowdy at the same time. It was situated near a kindergarten. Quiet at night. You can go to this hotel via Crysta Nagahori Exit 7 (elevator) or Shinsaibashi Metro Station Exit 3 (escalator). The breakfast is not rich in variety but acceptable. Apart from Shinsaibashi Street, there are also restaurants in Crysta nagahori (near Nagahori Station). Suitable for people who mainly shopped around in Shinsaibashi area. However, the average double-bed room is only 14sq.m which maybe too small for accomodating two persons. The double-bed room is also directly outside the elevator which might be affected by noises.

Reviewed November 13, 2019

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Thank you very much for staying with us. Regarding location and room, we appreciate your valuable feedback. We hope that this trip had become a nice memory for you. We are looking forward to seeing you again. Thank you and Best regards,

Responded December 22, 2019
Hotel Oriental Express Osaka Shinsaibashi
10.0
Exceptional
Muhammad from Indonesia
Family with young children
Standard Twin Room - Non-Smoking
Stayed 2 nights in February 2020

Great Hotel”

Modern hotel, i stayed here with my families for two nights. Really worth it cause nearby the Shinsaibashi Shopping Street and Subway Station only 400m walking distance. Will come back again if we visit Osaka 😁

Reviewed March 03, 2020

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Thank you very much for staying with us. And we appreciate your positive feedback. Regarding location, We are very happy to hear that you like it. We hope that you come again at our hotel. Thank you and Best regards,

Responded March 04, 2020
Hotel Oriental Express Osaka Shinsaibashi
9.6
Exceptional
Wenny from Indonesia
Group
Stayed 2 nights in March 2019

Location in SHINSAIBASHISUJI perfect for one who loves shopping & eating!”

Only 200m from Shinsaibashi shopping arcade & about 5 mins or 500m from Shinsaibashi station (took elevator in Dept Store when you bring luggages). New hotel, spacious rooms. We took twin rooms & very satisfied with the rooms itself! Spacious enough to open 2 luggages altogether & still had more rooms. They even provide clothes for us to sleep. FREE Coffee in the morning (just show your room key). Minus only they don’t give any bottle water for guests.

Reviewed April 07, 2019

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Thank you very much for staying with us. We are very glad to hear that you satisfied location and the room. Regardin bottle water, thank you for your valuable opinion. We will take your views as a suggestion. We are looking forward to seeing you next time. Than you and Best regards,

Responded April 07, 2019
Hotel Oriental Express Osaka Shinsaibashi
10.0
Exceptional
Cristen from Singapore
Family with young children
Standard Double Room - Non-Smoking
Stayed 2 nights in March 2019

Great hotel great value great location”

Not much fault to state here. Given japanese hotel standards, i must say this hotel is one of the best. Will definitely return.

Reviewed March 14, 2019

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Thank you very much for staying with us. And thank you for your valuable feedback. We are very glad to hear that you enojoyed this trip at our hotel. We are looking forward to seeign you next time. Thank you and Best regards,

Responded March 14, 2019
Hotel Oriental Express Osaka Shinsaibashi
10.0
Exceptional
WING from Hong Kong SAR, China
Couple
Standard Twin Room - Non-Smoking
Stayed 2 nights in December 2018

Small Room but Quiet and Convenient Location”

Safe and quiet location at the middle of city centre. The breakfast could do better. Choices are not really enough and the paper cutlery isn't really eco friendly.

Reviewed January 10, 2019

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Thank you very much for staying with us. And we appreciate your valuable feedback. We are very glad to hear that you enjoyed this area. Regarding our breakfast, there is the concept of takeout. But, your opinion became a great reference. We are looking forward to seeing you again. Thank you and best regards,

Responded January 15, 2019
Hotel Oriental Express Osaka Shinsaibashi
10.0
Exceptional
sarawut from Thailand
Group
Stayed 4 nights in March 2019

THE BEST HOTEL FOR TOURIST”

Convenient transportation, clean hotel, good service staff

Reviewed March 18, 2019

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Thank you very much for staying with us. And we appreciate your positive feedback. Regarding location, room and our staff, we are very glad to hear that you satisfied those. We are looking forward to seeing you next time. Thank you and Best regards,

Responded March 18, 2019
Hotel Oriental Express Osaka Shinsaibashi
9.6
Exceptional
David from Australia
Family with teens
Stayed 4 nights in May 2019

Good Location and Fantastic Staff”

Stay in a total of 5 days . Great location , just 2 streets from shopping strip and can walk all the way to Dotonbori . Room is small as expected within the price range but still be able to open 2 suitcases on the floor. Staff are fantastic , very polite and accommodating . We had a wonderful stay here. Only downside is i hope the breakfast can change every second day because it got bored after having the same breakfast for a couple of days.

Reviewed May 26, 2019

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Thank you very much for staying with us. And we appreciate your valuable feedback. We are very glad to hear that you enjoyed at our hotel and aroud this place. Regarding breakfast, we will use that as reference from now on. We are looking forward to seeing you again. Thank you and best regards,

Responded May 30, 2019
Hotel Oriental Express Osaka Shinsaibashi
9.6
Exceptional
Jacky from Australia
Couple
Stayed 5 nights in May 2019

Customer Service”

We have stayed in this hotel for five nights. We would like to tender our gratitude to the front reception counter staff, especially to Miss Goma, who has accompanied my wife to hospital emergency department as English/Japanese interpreter. She is very kind and has provided excellent customer service. I highly recommend this hotel to the people who will travel to Osaka.

Reviewed May 21, 2019

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Thank you very much for staying with us. We are very glad to hear that you satisfied with our service. We hope that you enjoyed this trip in Japan. We are looking forward to seeing you again. Thank you and Best regards,

Responded May 30, 2019
Hotel Oriental Express Osaka Shinsaibashi
10.0
Exceptional
Sony from New Zealand
Couple
Stayed 5 nights in February 2019

Good location”

Good location near train station dan shopping area. Tha hotel ahave a phone in the room that you can borrow.

Reviewed February 21, 2019

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Thank you very much for staying with us. And we appreciate your positive feedback. Regarding location and handy phone in the room, we are glad to hear that you satisfied them. Our warm hospitality awaits your return sometime soon. Thank you and Best regards,

Responded February 22, 2019
Hotel Oriental Express Osaka Shinsaibashi
9.6
Exceptional
Cheah from Singapore
Couple
Standard Double Room - Non-Smoking
Stayed 8 nights in January 2019

Pleasant stay”

Comfortable and clean room. Great location. Within walking distance to shinsaibashi station.Hotel staffs were friendly and able spoke English. Would definitely recommend and stay at the hotel again.

Reviewed January 10, 2019

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Thank you very much for staying with us. And thank you for your positive feedback. We are very glad to that you satisfied this trip. We look forward to seeing you next time. Thank you and best regards,

Responded January 15, 2019
Hotel Oriental Express Osaka Shinsaibashi
10.0
Exceptional
mei from Malaysia
Couple
Standard Twin Room - Non-Smoking
Stayed 5 nights in October 2018

Good Location”

Room is clean and tidy, will come back again.

Reviewed February 12, 2019

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Thank you very much for staying with us. And thank you for your valuable feedback. We are happy that you satisfied about our rooms. We hope that you will visit our hotel again. Thank you and best regards,

Responded February 14, 2019
Hotel Oriental Express Osaka Shinsaibashi
10.0
Exceptional
Rachel from Singapore
Family with teens
Standard Twin Room - Non-Smoking
Stayed 4 nights in December 2018

Excellent Hotel”

Good choice hotel room is big and very functional. Thumb up.

Reviewed January 03, 2019

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Thank you very much for staying with us. And thank you for reviewing us and we appreciate your feedback. We are very glad that we could have you like our hotel. We are looking forward to your next visit. Thank you and best regards,

Responded January 03, 2019
Hotel Oriental Express Osaka Shinsaibashi
9.2
Exceptional
Van from Australia
Family with young children
Standard Twin Room - Non-Smoking
Stayed 3 nights in April 2018

Very New Hotel.”

Hotel was just open for business a few months before our stay so the facility was very clean and new. Room size was small but that's the standard in Japan i guess. Location was perfect which is why we booked this place. Very close to subway. Would recommend this friends and family.

Reviewed February 05, 2019

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Thank you very much for staying with us. And we appreciate your favorable feedback. Regarding the location and out room, we are very glad to hear that you satisfied. We hope that you, your friend and family will come our hotel next time. Thank you and Best regards,

Responded February 11, 2019
Hotel Oriental Express Osaka Shinsaibashi
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