Hotel Paloma Inn
Tatami Double - Interior view Hotel Paloma Inn
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Bathroom Hotel Paloma Inn
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8.3
Excellent
/10
(877 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
  • STA Travel210 m
  • Jalan Sayur Food Street260 m
  • Tung Shin Hospital280 m
  • LRT Train Station - Plaza Rakyat290 m
  • Hang Tuah Monorail Station330 m
  • Old Asia410 m
  • Kelvin Gems420 m
  • Hang Tuah LRT Station420 m
  • Sarawak Paradise in Borneo420 m
  • Sun Complex430 m
  • Free Wi-Fi

    Hotel Paloma Inn

    12 & 14, Jalan Sin Chew Kee, Bukit Bintang, Kuala Lumpur, Malaysia, 50150 - See map
    "Staff are friendly, kind and helpful."
    paula - April 4, 2018
    Fantastic breakfast
    95% positive mentions
    Exceptional reputation
    Recommended by 91% of guests
    • 310 meters to public transportation

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Last booked 4 hours ago

    Property ranking|Compared to 12,994 Kuala Lumpur properties
    See all rankings
    Service score
    8.7/10
    Room comfort score
    8.3/10
    Cheapest price score
    Review score - United States
    8.5/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Value for money8.4
    Distance to city center4.9 km
    Location rating8.4
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport16.8 km

    Rooms available at Hotel Paloma Inn

    8.2
    Excellent
    Room comfort & quality
    Double Bed room
    Double Bed room
    ...
    • Room size: 11 m²/118 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    6-Bed Mixed Dormitory
    6-Bed Mixed Dormitory
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 1 bunk bed
    Enter dates to see prices
    Twin Bed Room
    Twin Bed Room
    ...
    • Room size: 11 m²/118 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Dormitory 6-Bed (Female)
    Dormitory 6-Bed (Female)
    ...
    • Room size: 16 m²/172 ft²
    • Non-smoking
    • 1 bunk bed
    Enter dates to see prices
    Single bed room
    Single bed room
    ...
    • Room size: 11 m²/118 ft²
    • City view
    • 1 single bed
    Enter dates to see prices
    Tatami Double
    Tatami Double
    ...
    • Room size: 10 m²/108 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Triple Room
    Triple Room
    ...
    • Room size: 12 m²/129 ft²
    • City view
    • 3 single beds
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 12 m²/129 ft²
    • 1 queen bed
    Enter dates to see prices
    Bed In Dormitory Capacity 6
    Bed In Dormitory Capacity 6
    ...
      Enter dates to see prices
      Triple Standard Room
      Triple Standard Room
      ...
        Enter dates to see prices

        What people love about Hotel Paloma Inn

        • 9.2
          Exceptional
          Location

          "Good value for money, around 5 minutes walking distance from Hang Tuah Monorial Station."

          Vinny

          |

          December 26, 2018

        • 10.0
          Exceptional
          Location

          "Value for money good location!"

          Sharifah

          |

          January 2, 2019

        • 8.0
          Very good
          Staff 

          "The staff at the hotel were nice and the location was really good."

          Laura

          |

          October 22, 2018

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        More about Hotel Paloma Inn

        More about Hotel Paloma Inn

        8.4
        Excellent

        "Staff were really nice and helpful."

        Bessie

        |

        December 12, 2018

        An overview

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        What they offer

        10.0
        Exceptional
        Staff 

        "Staff very good and Clean"

        CHEE S.

        |

        April 25, 2018

        Read more reviews
        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What to eat nearby

        American cuisine
        American cuisine
        Johnny Rockets Malaysia
        340 m American, Diner, Fast food
        Pigs & Wolf
        360 m American, Asian
        The Counter
        360 m American, Cafe, Grill
        Asian cuisine
        Asian cuisine
        Sarang Cookery
        80 m Asian, Vegetarian
        Vistana Corner
        100 m Asian, Malaysian
        i The One Restaurant
        160 m Asian, Chinese, European
        Chinese cuisine
        Chinese cuisine
        Jade Garden Restaurant
        230 m Chinese
        Hawker Stalls
        260 m Chinese
        Pudu Hakka Mee
        270 m Chinese

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

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        Some helpful facts

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        Announcements

        From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

        Reviews of Hotel Paloma Inn from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (877)Booking.com Reviews (283)
        8.3
        /
        10
        Cleanliness8.5
        Facilities7.4
        Location8.4
        Room comfort and quality8.2
        Service8.7
        Value for money8.4
        Rating
        9+ Exceptional (227)
        8-9 Excellent (159)
        7-8 Very Good (135)
        6-7 Good (39)
        <6 Below Expectation (46)
        Time of the year
        Mar - May (141)
        Jun - Aug (175)
        Sep - Nov (131)
        Dec - Feb (159)
        All languages
        All guests (877)
        All room types

        Show reviews that mention 

        Showing 606 verified guest comments
        12345
        10.0
        Exceptional
        Rocelle from Philippines
        Solo traveler
        Single bed room
        Stayed 5 nights in July 2019

        Came back here”

        I've checked-in here last year around January after attending an event in Genting. We had 1 night before flying back to Cebu. I liked my previous stay so I decided to stay here again. Place is clean, quiet (zen hotel), and conveniently located. It's near Jalan Alor and Petaling Street Market (if you don't mind walking, of course!). There's a good Indian/Pakistani food place at the corner that sells really great food options (and very cheap). Old Town coffee shop is located just a block from here and there is a train station nearby. It's conveniently located for my type of trip which is no itinerary, no plans, just go out and find something new to eat.

        Reviewed July 06, 2019

        Hi Rocelle, It is great to hear that you have a wonderful staying experience with our hotel. Once again, thanks for choosing to stay with us and we hope to see you soon. Take care. :)

        Responded July 27, 2019
        Hotel Paloma Inn
        8.0
        Excellent
        Kok from Malaysia
        Solo traveler
        Single bed room
        Stayed 2 nights in December 2018

        boutique hotel”

        not much, just a quick 2 nights' stay- did not sleep well as there were some noises from other residents checking in midnight/ after midnight. no breakfast provided, location is a bit further from the nearest subway/ train station. having said that, the room was clean and tidy :)

        Reviewed June 05, 2019

        Hi Kok, Thank you for your feedback. We are sorry for your unpleasant experience and we will look into ways how to enhance guest staying experience from time to time. Once again, thanks for choosing to stay with us and we hope to see you soon. Take care. :)

        Responded July 27, 2019
        Hotel Paloma Inn
        10.0
        Exceptional
        Barry from Thailand
        Solo traveler
        Double Bed room
        Stayed 4 nights in May 2019

        Stellar Hotel!”

        I was extreme satisfied with my stay here. The location is excellent, walking distance to plenty of cool spots and very close to transportation to reach even more. The facilities are quaint, quiet, and clean. And best of all, the staff are genuinely friendly and helpful. I really can’t say enough about this place. If you are ever in KL, just stay here and see for yourself. You won’t be disappointed.

        Reviewed June 03, 2019

        Hi Barry, It is great to hear that you have a wonderful staying experience with our hotel. Once again, thanks for choosing to stay with us and we hope to see you soon. Take care. :)

        Responded July 27, 2019
        Hotel Paloma Inn
        9.6
        Exceptional
        Anh from Vietnam
        Group
        Double Bed room
        Stayed 2 nights in July 2019

        Good location and nice hotel”

        Near Bukit Bintang Food Street and China Town night market. Had nice days when staying here

        Reviewed July 16, 2019

        Hi Anh, It is great to hear that you have a wonderful staying experience with our hotel. Once again, thanks for choosing to stay with us and we hope to see you soon. Take care. :)

        Responded July 27, 2019
        Hotel Paloma Inn
        9.6
        Exceptional
        anastasia from Malaysia
        Family with teens
        Triple Room
        Stayed 1 night in April 2019

        Feels like home ”

        Pros : Clean and friendly staffs, comfy bed, AC and water heater are awesome. Strategic location but also quiet, very nice. Easy to get Grab. Cons : no elevator. Our room is in 3rd floor, though it's good for exercise lol. Overall very great place to stay and you'd feel like home.

        Reviewed April 21, 2019
        9.2
        Exceptional
        Vanessa from United Kingdom
        Solo traveler
        Single bed room
        Stayed 3 nights in March 2019

        Cheap but not cheerful. Great for budget but that's all ”

        The best thing about this stay was the price but I really don't understand all the rave reviews? The room is very basic, no hanging pictures or anything to make it more homely. It gets so hot in the room so you have to sleep with the AC on which isn't the quietest plus it blast right at you so you'll get very dehydrated. It's pretty depressing in there however the bed was nice and comfy. Staff are friendly and full of smiles which is very welcoming. I wouldn't stay here again but would recommend it to people on a budget, better then sharing at a hostel.

        Reviewed April 18, 2019
        10.0
        Exceptional
        Earlyne from United States
        Solo traveler
        Single bed room
        Stayed 1 night in February 2019

        Exceptional”

        I only stayed here one night, but would definitely recommend it and would stay here again. Place was exceptionally clean. Staff were friendly and accommodating. Location is a bit out of the way, but walkable to many popular places and very quiet. Nice coffee shop just around the corner. Great value!

        Reviewed February 27, 2019
        10.0
        Exceptional
        MARY from Philippines
        Solo traveler
        Single bed room
        Stayed 1 night in February 2019

        Feels like home!”

        The staff were all nice esp ate, the helper who happened to be a filipino too! Kudos to you guys! definitely recommending this to anyone planning to stay in Kuala Lumpur. Also, very near to bukit bintang night market!

        Reviewed February 26, 2019
        8.8
        Excellent
        Paulina from Sweden
        Solo traveler
        Single bed room
        Stayed 2 nights in February 2019

        Nice budget hotel”

        I booked a single room. It was not quite like in the picture. Instead it was with white walls and the window was not with a city view but with a view of the laundry and the hotel reception. That was a bit disappointing because you could not get any natural light in to the room. The room and bathroom were clean and the laundry service worked well. The location is good. The room turned a bit humid without the AC. In conclusion it was an ok budget hotel.

        Reviewed February 11, 2019
        9.2
        Exceptional
        Made from Indonesia
        Group
        Twin Bed Room
        Stayed 1 night in June 2019

        Value for money”

        Clean and comfort place. Friendly staff. Highly recommended for budget traveler.

        Reviewed June 27, 2019

        Hi Made, It is great to hear that you have a wonderful staying experience with our hotel. Once again, thanks for choosing to stay with us and we hope to see you soon. Take care. :)

        Responded July 27, 2019
        Hotel Paloma Inn
        7.2
        Very good
        Desmond from Malaysia
        Solo traveler
        Single bed room
        Stayed 3 nights in June 2019

        Old building”

        Nice and clean. HANG TUAH Monorail is "nearest" public transport station but route is - road under construction - which is very inconvenient. A lot of foreign labourers in the neighbourhood (cheap rentals?) but I feel safe. Old building with wooden floors that creak a lot! Could consider returning with good bargain rates.

        Reviewed June 17, 2019

        Hi Desmond, It is great to hear that you have a wonderful staying experience with our hotel. Once again, thanks for choosing to stay with us and we hope to see you soon. Take care. :)

        Responded July 27, 2019
        Hotel Paloma Inn
        4.0
        Pui from Singapore
        Group
        Twin Bed Room
        Stayed 1 night in June 2019

        Acceptable”

        I'm travelling with 2 elderly 2 small children. Room were smelly, no shampoo no shower gel. Only provide a very small cube of soup. A lady staff was not helpful at all. During check in at late night, she make me wait while she chitchatting with her friends whose collecting some clothes. The next day, my daughter accidentally left a small luggage bag near the counter & we only notice it missing when we reach KLIA. I curiously asked her why she didn't call me about the luggage after I left, she giving me an answer said she didn't notice it was there. Meaning is she really seat inside counter & didn't observe surrounding.

        Reviewed June 13, 2019

        Hi Pui, Thank you for your feedback. We are sorry for your unpleasant experience. On behalf of hotel management, we will look into ways on how to enhance guest staying experience from time to time. Once again, thanks for choosing to stay with us and we hope to see you soon. Take care. :)

        Responded July 27, 2019
        Hotel Paloma Inn
        8.4
        Excellent
        jess from Malaysia
        Family with teens
        Triple Room
        Stayed 1 night in December 2018

        Value for money”

        Price is reasonable Room and toilet is clean Staff are friendly However,just no lift car park for the hotel need to pay So u need to come early to park ur car nearby the hotel because the free car park is limited

        Reviewed December 22, 2018
        10.0
        Exceptional
        Miki from Malaysia
        Couple
        Double Bed room
        Stayed 1 night in December 2018

        PERFECT !”

        Pros : - Very near to Shopping Mall (Pavilion, Berjaya Times Square & etc) - Clean & Cozy room - Friendly staff - The mineral bottle is provided - Reasonable price - Very quiet at night - Walking distance to OLD TOWN KOPITIAM Cons : - Parking is not included ( First come first serve basis @Rm 5.30 per day ) - Have to bring own shampoo ( Only soap & shower cap provided ) Conclusion : Reasonable price with good location. Definitely will come back again!

        Reviewed December 08, 2018
        10.0
        Exceptional
        Miki from Malaysia
        Couple
        Double Bed room
        Stayed 1 night in December 2018

        Perfect! ”

        Pros : -Very near to shopping mall (Pavilion, Berjaya Times Square & etc) -Very quiet at night -Friendly staff -Mineral water is provided -Clean & Cozy room Cons : -Parking is not included (First come first serve basis @Rm5.30 per day) -Only soap & shower cap provided (shampoo is not included) Conclusion : Reasonable price with good location & clean room. Definitely will come back again!

        Reviewed December 07, 2018
        9.2
        Exceptional
        Olaf from Vietnam
        Solo traveler
        Single bed room
        Stayed 5 nights in November 2018

        First time in Kuala Lumpur”

        This place is awesome. I booked a small room with a bed, a tv, a table, chair and a bathroom for a really fair price and I was satisfied! There are many stunning indian restaurants close by and its close to the subway too! If you want to stay in Kuala Lumpur on a budget for awesome value, book the Paloma Inn! I will be back soon. Thank you very much :)

        Reviewed December 04, 2018

        Thank you! We are looking forward to see you again! :)

        Responded December 06, 2018
        Hotel Paloma Inn
        9.6
        Exceptional
        Nur from Malaysia
        Couple
        Double Bed room
        Stayed 1 night in June 2018

        Good location. Good value. Great staff.”

        First time staying. Room very clean. Amazing staff. Only problem is the bed sheet and comforter are worn, with holes and some stain. I requested additional pillows and were told they would be sent to us, but we did not receive it, no big deal but would be nice if they could at least update us. Bathroom/toilet is clean. Hot water is nice. TV with 4 channels which is fine. Air cond works well. Overall, it is good.

        Reviewed July 02, 2018
        10.0
        Exceptional
        Sackhy from United States
        Solo traveler
        Single bed room
        Stayed 3 nights in June 2018

        Family style service.”

        This place was everything one could ask for. I originally booked three nights, and loved it enough to book an extra five nights. Pros: Location is good, it’s situated next to Huang Tua station which is only a five minute walk from the hostel. About a ten minute walk to the Changkat night life as well as Jalan Alor street food area. WiFi worked well, as did the hot water. The single room was also spacious enough and room service was daily if needed. The staff was great. They were very helpful and accommodating in any way that a tourist would need. Laundry can be done within a day, which saves time as a traveler. There aren’t really any negative things to say about this place. I highly recommend staying here.

        Reviewed June 16, 2018
        10.0
        Exceptional
        Christine from Philippines
        Group
        Double Bed room
        Stayed 2 nights in May 2018

        Great!”

        First, the value for money - totally worth it! Near stations and walking distance to night market. Loved all the staff, very friendly and accommodating. If you don't want guided tours, they could help you with the directions. No breakfast for us but they recommended us to a nearby eatery, and we ended up eating there twice! Loved it so much. Also, there are cafes and shops nearby and it's very clear convenient.

        Reviewed May 28, 2018
        9.2
        Exceptional
        Amparo from Switzerland
        Couple
        Double Bed room
        Stayed 2 nights in May 2018

        Perfect quite location while super central. Amazing staff! ”

        We stayed at Paloma Inn for 3 nights. We got our best sleep here since we started our travels through SE Asia :) the hotel is super central (we walked everywhere) while "hidden" in a side street so it is very quiet. The room was very clean and our laundry was smelled lovely as well. The staff was super helpful and interested in our plans as well as giving local advice. We totally recommend the hotel :)

        Reviewed May 19, 2018
        12345
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        Hotel Paloma Inn
        |Excellent 8.3
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        • Excellent location
        • Petaling Street
        • LRT Train Station - Plaza Rakyat is within 0.29 km