8.2

Excellent
/10
(928 reviews)See what guests said
Housekeeping78
Breakfast17
Shops4
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Popular landmarks
Jalan Alor 650 m
Chinatown - Kuala Lumpur 880 m
Menara Kuala Lumpur 1.1 km
Central Market 1.1 km
Pavilion Kuala Lumpur 1.1 km
KLCC - Bukit Bintang Pedestrian Walkway 1.4 km
Aquaria KLCC 1.5 km
KLCC Park 1.8 km
Petronas Twin Towers 1.8 km
KL Bird Park 1.9 km
Nearby landmarks
Grocery Store 120 m
St. Anthony Church 120 m
Klinik Dr. Gigi @ Pudu 180 m
STA Travel 210 m
Jalan Sayur Food Street 260 m
Neuropsy Clinic 280 m
Tung Shin Hospital 280 m
LRT Train Station - Plaza Rakyat 290 m
Tung Shin Academy Of Nursing 290 m
SBK17 Merdeka 310 m
Hotel Paloma Inn

"Reception staff Dennis was nice and very helpful."

Rochelle - July 31, 2018
Standard Double - Bed Hotel Paloma Inn
Lobby Hotel Paloma Inn
Bathroom Hotel Paloma Inn
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Free Wi-Fi

Hotel Paloma Inn

12 & 14, Jalan Sin Chew Kee, Bukit Bintang, Kuala Lumpur, Malaysia, 50150 - See map
  • 310 meters to public transportation

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Kuala Lumpur every 1 minutes on Agoda.com
Value for money8.4
Distance to city center4.9 km
Location rating8.3
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.0 km

Rooms available at Hotel Paloma Inn

Excellent
Room comfort & quality
8.2
Standard Double
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 queen bed
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1 Person in 6-Bed Dormitory - Mixed
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 bunk bed
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1 Person in 6-Bed Dormitory - Female Only
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 bunk bed
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Double Superior
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 single bed
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Deluxe Twin
...
  • Room size: 11 m²/118 ft²
  • City view
  • 2 single beds
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Deluxe Family
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 single bed and 1 queen be...
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Japanese Tatami Room
...
  • Room size: 10 m²/108 ft²
  • City view
  • 1 double bed
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Triple Deluxe
...
  • Room size: 12 m²/129 ft²
  • City view
  • 3 single beds
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Deluxe Double Room
...
  • Room size: 11 m²/118 ft²
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Bed in 6-Bed Mixed Dormitory Room
...
  • Room size: 12 m²/129 ft²
  • 1 bunk bed
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Frequently asked questions

What time is check-in and check-out at Hotel Paloma Inn?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Paloma Inn?

For those who wish to drive their own cars, Hotel Paloma Inn has a car park that's close to the hotel. Parking is available for an additional charge.

What is the smoking policy at Hotel Paloma Inn?

Hotel Paloma Inn does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Hotel Paloma Inn

  • 9.6

    Exceptional
    Location

    "Strategic location but also quiet, very nice."

    anastasia

    |

    April 21, 2019

  • 9.2

    Exceptional
    Staff 

    "Staff are friendly, kind and helpful."

    paula

    |

    April 4, 2018

  • 10.0

    Exceptional
    Staff 

    "Nice place, helping staff and nice"

    SHIN

    |

    January 16, 2019

Property ranking|Compared to 7,825 Kuala Lumpur properties
See all rankings
Room comfort score
8.2/10
Service score
8.7/10
Cheapest price score
Value for money score
8.4/10
Better than
99
%
of Kuala Lumpur properties
Better than
98
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Better than
96
%
of Kuala Lumpur properties
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Overall rating:

8.2

Excellent
928 reviews
Cleanliness
8.4
Facilities
7.3
Location
8.3
Read all reviews >
What travelers say they love:
Staff good, facilities good, nice clean room.
OMAIR from Pakistan
Family with young children
More about Hotel Paloma Inn

More about Hotel Paloma Inn

Well-placed in the nightlife, restaurants, shopping area of Kuala Lumpur city, Hotel Paloma Inn provides a most conducive spot for you to take a break from your busy days. The hotel is not too far from the city center: just 4.9 km away, and it normally takes about 45 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Hotel Paloma Inn, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, car park.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers many unique recreational opportunities such as garden. Superb facilities and an excellent location make the Hotel Paloma Inn the perfect base from which to enjoy your stay in Kuala Lumpur.

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Most talked about facilities

Housekeeping

77 mentions

Breakfast

39 mentions

Internet

13 mentions

Food & Dining

7 mentions

What they offer

9.2

Exceptional

"Safe and nearby wide variety of food options."

paula

|

April 4, 2018

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hotel Paloma Inn from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.4
Facilities7.3
Location8.3
Room comfort and quality8.2
Service8.6
Value for money8.4
High score for Kuala Lumpur
Rating
9+ Exceptional (235)
8-9 Excellent (160)
7-8 Very Good (139)
6-7 Good (41)
<6 Below Expectation (53)
Time of the year
Mar - May (145)
Jun - Aug (176)
Sep - Nov (143)
Dec - Feb (164)
Don't miss out!Users are booking a place in Kuala Lumpur every 1 minutes on Agoda.com
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Showing 628 verified guest comments
12345
9.3
Exceptional
Sunjaya from Indonesia
Solo traveler
Stayed 2 nights in January 2016

good hotel for staying near Bukit Bintang / Alor”

cleanliness, staffs, location

this hotel is near Hang Tuah monorail station, it's under 5 minutes of constant walking. the distance to Alor / Bukit Bintang / Tengkat Tong Shin is also the same, just need to cross big street. i made a mistake going from Imbi station, it was far so if you go here via public transpo, make sure to use Hang Tuah station as your final destination. maybe later when MRT Bukit Bintang is finished, it can be an alternative to reach here. hotel location is inside landed housing complex which is surrounded by high-rise building. I like the neighborhood as it feels just like at own home. check in and check out process is very simple. no weird rules, no nonsense. just fill a form and provide security deposit money. receptionist / staffs are very helpful. they are easy to talk to and provide many helpful guidance for reaching many locations in KL. I stayed in the single room. the room is very clean. it has personal bathroom which is okay - water heater is working well. air conditioner is okay but with no temperature control, anyway I think it was adequate and acceptable. I enjoyed resting in the room during my stay. Only one keycard was given so everytime you leave the room, don't forget to bring it along... my (only) concern is the wifi connection as the signal is not strong enough to reach inside the room. i have to point my device into area of the room everytime i want to connect :-) wifi is very okay around lobby and terrace. hope hotel management can improve signal better in the room. I forgot to mention this issue before leaving :-) I don't review the food / breakfast because I just realised on day 1 that I booked a Budget Single Room. finally, I'm definitely putting Hotel Paloma Inn as my #1 preference for staying again in KL especially Bukit Bintang area. I enjoyed very much staying here and looking forward for the next trip.

Reviewed January 24, 2016

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10.0
Exceptional
Christopher from United States
Couple
Japanese Tatami Room
Stayed 3 nights in July 2014

Perfect budget option in KL - 5 star service!”

Spotlessly clean, delicious breakfast, helpful staff

We could not recommend hotel paloma inn more. It is centrally located, only 5 minutes walk from the monorail and LRT stations. The room is small and simple but super clean and functional. Madam Ong and Mr. Shah are wonderful, greeting us by name and chatting about their interesting lives in the city. And the breakfast is super delicious and generously portioned. The hotel is new since April 2014, so everything is very nice and spotless. For the price in KL, you couldn't find a better place. In two months of traveling SE Asia, this is one of the best places we've stayed at. ONE BIG TIP FOR FOODIES ON A BUDGET: Lot 10, a shopping center off of Bukit Bintang LRT station, has a food court in the basement with 10-15 longstanding Chinatown restaurants that opened branches in the food court. You can get gourmet quality street food there for 8-12 ringgit. Also, the helipad bar in menara KH has a great view of the city- some say better than that of the twin towers. Dress code after 9pm though, no shorts or flip flops.

Reviewed August 06, 2014

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8.7
Excellent
Christine from Philippines
Family with teens
Stayed 3 nights in December 2014

We love Hotel Paloma Inn!”

Good location, friendly staff, and clean rooms

Best things first: Walking distance to Jalan Alor and Bukit Bintang - hawker stalls, seafood restaurants, party and shopping. The breakfast area - relaxing with that 'homey' feeling. The staff - Madam Ong and her staff were very accommodating, helpful, and attentive to our queries and requests. The rooms - basic but very clean. Only a few minor things to improve on - make wifi signal in rooms stronger and stable and reminder to other guests, esp guests WITH KIDS, not to shout and speak loudly when passing in the hallway. Other than that, we had a lovely time staying in this hotel and will definitely stay again! Keep up the good work Hotel Paloma Inn! (:

Reviewed January 03, 2015

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10.0
Exceptional
Stella from Indonesia
Solo traveler
1 Person in 6-Bed Dormitory - Mixed
Stayed 1 night in April 2014

really nice still brand new hotel, loved it!”

clean, new, modern

I really loved Paloma Inn, for sure I would consider it for my future trips. It is not far from Bukit Bintang, but the hotel itself is located in a very quiet & nice district on a very nice and clean street. The hotel was very new when I stayed there, some things were still finalized, but everything was so modern and extremely clean, and it is well decorated. Really nice owners (I guess they were owners) and helpful stuff.

Reviewed April 25, 2014

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9.2
Exceptional
Olaf from Vietnam
Solo traveler
Double Superior
Stayed 5 nights in November 2018

First time in Kuala Lumpur”

This place is awesome. I booked a small room with a bed, a tv, a table, chair and a bathroom for a really fair price and I was satisfied! There are many stunning indian restaurants close by and its close to the subway too! If you want to stay in Kuala Lumpur on a budget for awesome value, book the Paloma Inn! I will be back soon. Thank you very much :)

Reviewed December 04, 2018

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Thank you! We are looking forward to see you again! :)

Responded December 06, 2018
Hotel Paloma Inn
9.7
Exceptional
Christine from United States
Couple
Deluxe Twin
Stayed 4 nights in April 2015

Great stay in KL”

Friendly staff, great breakfast, central location in city

We loved our stay at Paloma. The included breakfasts were great, with a slight variation every day so we didn't get bored. The location is perfect - in a more residential neighborhood, so quiet, but just off one of the main streets. This makes it easy to get to Chinatown and the Central Markt area as well as the shopping centers (eg Berjaya Times Square). They should, however, go to Low Yat and buy some additional wireless networking equipment and daisy chain them with the 1st floor unit, as the 2nd and 3rd floors cannot reach their WiFi. Overall though we enjoyed our stay and would definitely return to Hotel Paloma Inn if we find ourselves back in KL.

Reviewed May 07, 2015

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10.0
Exceptional
Lina from Canada
Couple
Standard Double
Stayed 2 nights in March 2016

Cozy place, feels like home”

Staff friendliness, easy access to tourist attractions, cozy place.

We were greeted immediately by two lovely ladies with huge smiles on their face, Amelia (we found out her name upon check-out) and the other lady unfortunately we did not get her name, their welcome was so warm and cordial. They immediately brought us two waters, it was a hot day in KL! Once we were checked-in Amelia gave us an itinerary for the rest of our afternoon, which we thorougly enjoyed and eagerly waited for the next day for her to tell us what else was to be discovered. The room is small but cozy, and has a flatscreen with cable so you can watch news or a movie. AC works perfectly. Our huge backpacks were brought to our room. Staff here is extremely friendly, and always greet you with a smile, and check that you are comfortable and doing well. We enjoyed breakfast in the front garden, what I think is a typical Malaysian breakfast, was a delight. Paloma Inn is located in a quiet residential area, with easy access to the monorail and from their to all KL's transport as well as easy access to all attractions. Everyone was just beyond amazing, and we will definitely be back. They made our first impression to Makaysia one to never forget.

Reviewed March 07, 2016

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9.7
Exceptional
Kannika from Thailand
Solo traveler
Japanese Tatami Room
Stayed 2 nights in April 2015

Most cozy and value for your money”

Friendly staff, accessible and value for money

I've been here as a second visit. The staff are always helpful and sincerely thoughtful. When I arrived the hotel, it was raining. I was given the towel to dry myself and had a warm welcome from staff. The breakfast was great as I like the roti chanai with dhul curry. I strongly recommend this hotel to my friends who visited KL for a short break as the hotel is easily accessible to shopping malls and the food street. I love to go back to stay again at the hotel paloma inn. Thank you for welcoming me. xx

Reviewed April 11, 2015

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9.2
Exceptional
Amparo from Switzerland
Couple
Standard Double
Stayed 2 nights in May 2018

Perfect quite location while super central. Amazing staff! ”

We stayed at Paloma Inn for 3 nights. We got our best sleep here since we started our travels through SE Asia :) the hotel is super central (we walked everywhere) while "hidden" in a side street so it is very quiet. The room was very clean and our laundry was smelled lovely as well. The staff was super helpful and interested in our plans as well as giving local advice. We totally recommend the hotel :)

Reviewed May 19, 2018

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10.0
Exceptional
Nix from Philippines
Couple
Standard Double
Stayed 3 nights in October 2014

Budget hotel with 5 star service!”

Great value, perfect location, lovely staff

Perfect location--Walking distance from Hang Tuah station, Bukit Bintang area, Berjaya Times square, mamak (cheap local eatery with delish food) and convenience store. They have basic facilities but all are new and working perfectly. (AC, hot shower, TV, safe). The bed was comfortable and they cleaned the room daily plus provided new towels + soaps. Wifi was quite weak in the room but is really fast in the common area near the lobby. We didn't mind as it was a great way to meet people. The best part was that it felt more homey than a usual hotel. Madam Ong personally cooked and served breakfast for the guests. The staff were funny, accommodating and extremely pleasant to deal with. I could not recommend this place more. We truly loved our stay and we'll definitely be back! PS. They sell tiramisu candy/chocolate. Must try!

Reviewed November 05, 2014

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9.7
Exceptional
Rostyslav from Ukraine
Solo traveler
Double Superior
Stayed 2 nights in August 2014

nice place in KL”

staff, location

My stay in the Paloma Inn was really nice: the hotel was clearly recently renovated and all the staff were extremely pleasant. The breakfasts were simple but satisfying, and it was very cute when the owner personally brought me egg roti canai instead of the usual one. In my 3 months of travel in the SE Asia, this ended up being my favorite hotel

Reviewed September 10, 2014

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9.3
Exceptional
Jenna from United States
Solo traveler
Double Superior
Stayed 3 nights in May 2014

Value for money”

Very clean, good breakfast, comfortable beds

Hotel Paloma Inn was comfortable and clean. The owners were very helpful and served up a really nice breakfast in the morning. The hotel was a bit difficult to find at first, but is in a central area. There is a street with cheap, local food within walking distance as well as a big shopping area.

Reviewed May 28, 2014

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8.8
Excellent
Mairin from United States
Couple
Standard Double
Stayed 3 nights in December 2016

Lovely little spot in KL. ”

We stayed at this hotel for 6 days while visiting KL. It is off the main drag of Jalan Pudu so it's quiet but it's a quick walk to Chinatown and the Central Market as well as the historical area. If you are going further away the monorail and LRT are easy to get to. Our included breakfasts every day were perfect to start us off right! We especially loved the homemade roti and curry. The open air dining area with all the plants seemed like a tropical garden. Annie and the rest of the staff were fantastic and helpful with information on the city. You could take tours from the hotel as well but we like to explore on our own so didn't try any of them out. We did get our laundry done however and it was all ironed for us! What a nice touch. The rooms were clean and included daily maid service. The aircon was super efficient and the water heater was great for a warm shower. We would definitely recommend this place to others visiting Kuala Lumpur!

Reviewed December 15, 2016

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9.2
Exceptional
SHARON from Philippines
Couple
Standard Double
Stayed 1 night in October 2017

Exceptional”

highly recommended for travellers. the only problem we encountered was with the TV. there were only three channels you can choose from. but overall, our stay was great especially because the staff were reqlly accommodating and courteous. thanks hotel Paloma inn.

Reviewed October 15, 2017

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10.0
Exceptional
MARY from Philippines
Solo traveler
Double Superior
Stayed 1 night in February 2019

Feels like home!”

The staff were all nice esp ate, the helper who happened to be a filipino too! Kudos to you guys! definitely recommending this to anyone planning to stay in Kuala Lumpur. Also, very near to bukit bintang night market!

Reviewed February 26, 2019

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9.0
Exceptional
Ralf from Netherlands
Couple
Standard Double
Stayed 4 nights in February 2015

best hotel during our 5 month trip”

location, breakfast, great clean rooms

We stayed at paloma inn several times during a 5 month trip. We felt like coming home everytime. The rooms are clean and have everything you need. The location is perfect, close to the MRT and Jalan Alor, but in a quiet alley so you will be able to get a good night's rest. The breakfast is amazing! Next time in KL we will definitely be staying here!

Reviewed October 06, 2015

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9.0
Exceptional
Arief from Indonesia
Group
Triple Deluxe
Stayed 3 nights in October 2015

My home at KL”

If you ask me about the reason, I would say, it is a freakin awesome place.

Friendly, sincerity, amenities, bundled in one obviously make me feel at home. I really can not expect more. I would like to stay in Paloma Inn Hotel again and again when I visit KL, for sure. Can't wait to go there in upcoming visit .... xie xie.

Reviewed October 31, 2015

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8.4
Excellent
Anna from Germany
Couple
Deluxe Twin
Stayed 2 nights in February 2016

Nice, clean place in Kuala Lumpur. Good value for the money. Lovely staff.”

We stayed for four nights at the Paloma Inn and had a good time. Because I felt there was a mouldy smell in our first room, we asked so switch rooms after one night. We could choose from three different rooms which was nice. From what I saw all rooms were (including our first) very clean. The staff also explained all the things we can do in town and helped us to look for vegan places to have dinner. Also they were very concerned about our breakfast options, as they were worried, that fruits and coffee wouldn´t be enough for us. But for us that was just fine like that. Laundry service was very quick and the laundry smells really nice :)

Reviewed February 18, 2016

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10.0
Exceptional
Kannika from Thailand
Couple
Standard Double
Stayed 2 nights in May 2015

Nice cozy budget hotel in KL”

Room, friendly staff and price

It was amazing to revisited the hotel again. We were warmed welcoming by the familiar staff who are really friendly and helpful. I would strongly recommend to other friends to visit paloma inn and enjoy as much as we had.

Reviewed May 15, 2015

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9.6
Exceptional
Anthony from United Kingdom
Solo traveler
Standard Double
Stayed 11 nights in February 2018

Stylish Accomodation in the Heart of KL”

The inn is located down a small street, far enough away to be away from traffic, but close enough to walk to KL’s best shopping malls and nightlife. The rooms are simple but well appointed, in an old building with a great feel to it. Staff are friendly and efficient and the rooms are cleaned every day. You can walk to the night food market in 5 minutes from here and the famous Bukit Batang shopping malls are only a 10 minute walk away. There’s a small convenience store on the same street, which is cheaper than the chains. Hang Tuah monorail station is 5 minutes walk, from there you can take the short journey to KL Sentral, the main transport hub in the city. Tip. If you stay here, try the restaurants on the street that run parallel to the night market, they’re much better than the ones on the main strip; cheaper and quieter. In room WiFi is very good and the Inn has a really nice frontside garden area with lots of nice plants and flowers, where you can sit and enjoy a drink.

Reviewed March 08, 2018

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