Hotel Paloma Inn
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Tatami Double - Interior view Hotel Paloma Inn
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Bathroom Hotel Paloma Inn
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8.3
Excellent
/10
(1109 reviews)See what guests said
Housekeeping76
Breakfast17
Shops4
See map
8.4
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
  • Petaling Street770 m
  • Sri Maha Mariamman Temple940 m
  • Pavilion Kuala Lumpur1.11 km
  • Aquaria KLCC1.43 km
  • Kuala Lumpur City Centre (KLCC)1.67 km
  • Suria KLCC1.75 km
  • Petronas Twin Towers1.81 km
  • Thean Hou Temple3.06 km
  • Mid Valley Mega Mall4.12 km
  • Batu Caves11.19 km
  • 1-star Hotel
    Free Wi-Fi

    Hotel Paloma Inn

    12 & 14, Jalan Sin Chew Kee, Bukit Bintang, Kuala Lumpur, Malaysia, 50150 - See map
    "Staff are friendly, kind and helpful."
    paula - April 4, 2018
    Fantastic breakfast
    95% positive mentions
    Excellent service
    8.7 rating for service
    Exceptional reputation
    Recommended by 86% of guests
    Excellent cleanliness
    8.5 rating for cleanliness
    • 310 meters to public transportation

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Your dates are popular among travelersUsers are booking a place in Kuala Lumpur every 2 minutes on Agoda.com
    Value for money8.4
    Distance to city center4.9 km
    Location rating8.4
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport16.8 km

    Rooms available at Hotel Paloma Inn

    8.2
    Excellent
    Room comfort & quality
    Double Bed room
    Double Bed room
    ...
    • Room size: 11 m²/118 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Single Bed in 6-Bed Mixed Dormitory Room
    Single Bed in 6-Bed Mixed Dormitory Room
    ...
    • Room size: 27 m²/291 ft²
    • Balcony/terrace
    • 1 bunk bed
    Enter dates to see prices
    Single Bed in 6-Bed Female Dormitory Room
    Single Bed in 6-Bed Female Dormitory Room
    ...
    • Room size: 27 m²/291 ft²
    • Balcony/terrace
    • 1 bunk bed
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 11 m²/118 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    6-Bed Mixed Dormitory
    6-Bed Mixed Dormitory
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 1 bunk bed
    Enter dates to see prices
    Single Bed Room
    Single Bed Room
    ...
    • Room size: 11 m²/118 ft²
    • City view
    • 1 single bed
    Enter dates to see prices
    1 Person in 6-Bed Dormitory - Female Only
    1 Person in 6-Bed Dormitory - Female Only
    ...
    • Room size: 16 m²/172 ft²
    • Non-smoking
    • 1 bunk bed
    Enter dates to see prices
    Tatami Double
    Tatami Double
    ...
    • Room size: 10 m²/108 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Triple Room
    Triple Room
    ...
    • Room size: 12 m²/129 ft²
    • City view
    • 3 single beds
    Enter dates to see prices
    Triple Room
    Triple Room
    ...
    • Room size: 11 m²/118 ft²
    • 1 queen bed and 1 bunk bed
    Enter dates to see prices

    What people love about Hotel Paloma Inn

    • 9.2
      Exceptional
      Location

      "There are many stunning indian restaurants close by and its close to the subway too!"

      Olaf

      |

      December 4, 2018

    • 8.4
      Excellent
      Location

      "Convenience stores, eateries, and bus stops are a minute or two away from the hotel."

      Bessie

      |

      December 12, 2018

    • 8.4
      Excellent
      Location

      "711 open nearby, mamak nearby It's tucked away from the hustle and bustle of city"

      Chris

      |

      December 1, 2018

    Property ranking|Compared to 17,110 Kuala Lumpur properties
    See all rankings
    Service score
    8.7/10
    Room comfort score
    8.2/10
    Cheapest price score
    Review score - United States
    8.4/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
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    Overall rating:

    8.3

    Excellent
    1,109 reviews
    Cleanliness
    8.5
    Facilities
    7.3
    Location
    8.4
    Read all reviews >
    What travelers say they love:
    If you want to stay in Kuala Lumpur on a budget for awesome ...
    Olaf from Vietnam
    Solo traveler
    More about Hotel Paloma Inn

    More about Hotel Paloma Inn

    Well-placed in the nightlife, restaurants, shopping area of Kuala Lumpur city, Hotel Paloma Inn provides a most conducive spot for you to take a break from your busy days. The hotel is not too far from the city center: just 4.9 km away, and it normally takes about 45 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

    At Hotel Paloma Inn, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, car park.

    All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers many unique recreational opportunities such as garden. Superb facilities and an excellent location make the Hotel Paloma Inn the perfect base from which to enjoy your stay in Kuala Lumpur.

    Show less

    Most talked about facilities

    Housekeeping
    77 mentions
    Breakfast
    39 mentions
    Internet
    13 mentions
    Food & Dining
    7 mentions

    What they offer

    8.0
    Very good

    "(maybe) is also very nice to tell us nice places to visit an..."

    Lita

    |

    December 28, 2017

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Nearby restaurants

    American cuisine
    American cuisine
    Johnny Rockets Malaysia
    340 m American, Diner, Fast food
    Pigs & Wolf
    360 m American, Asian
    The Counter
    360 m American, Cafe, Grill
    Asian cuisine
    Asian cuisine
    Sarang Cookery
    80 m Asian, Vegetarian
    Vistana Corner
    100 m Asian, Malaysian
    i The One Restaurant
    160 m Asian, Chinese, European
    Chinese cuisine
    Chinese cuisine
    Jade Garden Restaurant
    230 m Chinese
    Hawker Stalls
    260 m Chinese
    Pudu Hakka Mee
    270 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Property announcements

    Show less

    Reviews of Hotel Paloma Inn from real guests

    Overall rating
    8.3
    Excellent
    From 1109 reviews
    8.7Service
    8.5Cleanliness
    8.4Location
    Agoda Reviews (894)Booking.com Reviews (215)
    Rating via Agoda8.3
    /
    10
    Cleanliness8.5
    Facilities7.3
    Location8.4
    Room comfort and quality8.2
    Service8.7
    Value for money8.4
    High score for Kuala Lumpur
    Rating
    9+ Exceptional (231)
    8-9 Excellent (159)
    7-8 Very Good (136)
    6-7 Good (40)
    <6 Below Expectation (47)
    Time of the year
    Mar - May (141)
    Jun - Aug (176)
    Sep - Nov (136)
    Dec - Feb (160)
    Don't miss out!Users are booking a place in Kuala Lumpur every 2 minutes on Agoda.com
    All guests (894)
    All room types
    All languages

    Show reviews that mention 

    Showing 613 verified guest comments
    12345
    10.0
    Exceptional
    Rocelle from Philippines
    Solo traveler
    Stayed 5 nights in July 2019

    Came back here”

    I've checked-in here last year around January after attending an event in Genting. We had 1 night before flying back to Cebu. I liked my previous stay so I decided to stay here again. Place is clean, quiet (zen hotel), and conveniently located. It's near Jalan Alor and Petaling Street Market (if you don't mind walking, of course!). There's a good Indian/Pakistani food place at the corner that sells really great food options (and very cheap). Old Town coffee shop is located just a block from here and there is a train station nearby. It's conveniently located for my type of trip which is no itinerary, no plans, just go out and find something new to eat.

    Reviewed July 06, 2019

    Hi Rocelle, It is great to hear that you have a wonderful staying experience with our hotel. Once again, thanks for choosing to stay with us and we hope to see you soon. Take care. :)

    Responded July 27, 2019
    Hotel Paloma Inn
    8.0
    Excellent
    Kok from Malaysia
    Solo traveler
    Stayed 2 nights in December 2018

    boutique hotel”

    not much, just a quick 2 nights' stay- did not sleep well as there were some noises from other residents checking in midnight/ after midnight. no breakfast provided, location is a bit further from the nearest subway/ train station. having said that, the room was clean and tidy :)

    Reviewed June 05, 2019

    Hi Kok, Thank you for your feedback. We are sorry for your unpleasant experience and we will look into ways how to enhance guest staying experience from time to time. Once again, thanks for choosing to stay with us and we hope to see you soon. Take care. :)

    Responded July 27, 2019
    Hotel Paloma Inn
    10.0
    Exceptional
    Barry from Thailand
    Solo traveler
    Double Bed room
    Stayed 4 nights in May 2019

    Stellar Hotel!”

    I was extreme satisfied with my stay here. The location is excellent, walking distance to plenty of cool spots and very close to transportation to reach even more. The facilities are quaint, quiet, and clean. And best of all, the staff are genuinely friendly and helpful. I really can’t say enough about this place. If you are ever in KL, just stay here and see for yourself. You won’t be disappointed.

    Reviewed June 03, 2019

    Hi Barry, It is great to hear that you have a wonderful staying experience with our hotel. Once again, thanks for choosing to stay with us and we hope to see you soon. Take care. :)

    Responded July 27, 2019
    Hotel Paloma Inn
    9.6
    Exceptional
    Anh from Vietnam
    Group
    Double Bed room
    Stayed 2 nights in July 2019

    Good location and nice hotel”

    Near Bukit Bintang Food Street and China Town night market. Had nice days when staying here

    Reviewed July 16, 2019

    Hi Anh, It is great to hear that you have a wonderful staying experience with our hotel. Once again, thanks for choosing to stay with us and we hope to see you soon. Take care. :)

    Responded July 27, 2019
    Hotel Paloma Inn
    9.6
    Exceptional
    anastasia from Malaysia
    Family with teens
    Triple Room
    Stayed 1 night in April 2019

    Feels like home ”

    Pros : Clean and friendly staffs, comfy bed, AC and water heater are awesome. Strategic location but also quiet, very nice. Easy to get Grab. Cons : no elevator. Our room is in 3rd floor, though it's good for exercise lol. Overall very great place to stay and you'd feel like home.

    Reviewed April 21, 2019
    9.2
    Exceptional
    Vanessa from United Kingdom
    Solo traveler
    Stayed 3 nights in March 2019

    Cheap but not cheerful. Great for budget but that's all ”

    The best thing about this stay was the price but I really don't understand all the rave reviews? The room is very basic, no hanging pictures or anything to make it more homely. It gets so hot in the room so you have to sleep with the AC on which isn't the quietest plus it blast right at you so you'll get very dehydrated. It's pretty depressing in there however the bed was nice and comfy. Staff are friendly and full of smiles which is very welcoming. I wouldn't stay here again but would recommend it to people on a budget, better then sharing at a hostel.

    Reviewed April 18, 2019
    9.2
    Exceptional
    Made from Indonesia
    Group
    Twin Room
    Stayed 1 night in June 2019

    Value for money”

    Clean and comfort place. Friendly staff. Highly recommended for budget traveler.

    Reviewed June 27, 2019

    Hi Made, It is great to hear that you have a wonderful staying experience with our hotel. Once again, thanks for choosing to stay with us and we hope to see you soon. Take care. :)

    Responded July 27, 2019
    Hotel Paloma Inn
    7.2
    Very good
    Desmond from Malaysia
    Solo traveler
    Stayed 3 nights in June 2019

    Old building”

    Nice and clean. HANG TUAH Monorail is "nearest" public transport station but route is - road under construction - which is very inconvenient. A lot of foreign labourers in the neighbourhood (cheap rentals?) but I feel safe. Old building with wooden floors that creak a lot! Could consider returning with good bargain rates.

    Reviewed June 17, 2019

    Hi Desmond, It is great to hear that you have a wonderful staying experience with our hotel. Once again, thanks for choosing to stay with us and we hope to see you soon. Take care. :)

    Responded July 27, 2019
    Hotel Paloma Inn
    4.0
    Pui from Singapore
    Group
    Twin Room
    Stayed 1 night in June 2019

    Acceptable”

    I'm travelling with 2 elderly 2 small children. Room were smelly, no shampoo no shower gel. Only provide a very small cube of soup. A lady staff was not helpful at all. During check in at late night, she make me wait while she chitchatting with her friends whose collecting some clothes. The next day, my daughter accidentally left a small luggage bag near the counter & we only notice it missing when we reach KLIA. I curiously asked her why she didn't call me about the luggage after I left, she giving me an answer said she didn't notice it was there. Meaning is she really seat inside counter & didn't observe surrounding.

    Reviewed June 13, 2019

    Hi Pui, Thank you for your feedback. We are sorry for your unpleasant experience. On behalf of hotel management, we will look into ways on how to enhance guest staying experience from time to time. Once again, thanks for choosing to stay with us and we hope to see you soon. Take care. :)

    Responded July 27, 2019
    Hotel Paloma Inn
    10.0
    Exceptional
    Earlyne from United States
    Solo traveler
    Stayed 1 night in February 2019

    Exceptional”

    I only stayed here one night, but would definitely recommend it and would stay here again. Place was exceptionally clean. Staff were friendly and accommodating. Location is a bit out of the way, but walkable to many popular places and very quiet. Nice coffee shop just around the corner. Great value!

    Reviewed February 27, 2019
    10.0
    Exceptional
    MARY from Philippines
    Solo traveler
    Stayed 1 night in February 2019

    Feels like home!”

    The staff were all nice esp ate, the helper who happened to be a filipino too! Kudos to you guys! definitely recommending this to anyone planning to stay in Kuala Lumpur. Also, very near to bukit bintang night market!

    Reviewed February 26, 2019
    8.8
    Excellent
    Paulina from Sweden
    Solo traveler
    Stayed 2 nights in February 2019

    Nice budget hotel”

    I booked a single room. It was not quite like in the picture. Instead it was with white walls and the window was not with a city view but with a view of the laundry and the hotel reception. That was a bit disappointing because you could not get any natural light in to the room. The room and bathroom were clean and the laundry service worked well. The location is good. The room turned a bit humid without the AC. In conclusion it was an ok budget hotel.

    Reviewed February 11, 2019
    8.4
    Excellent
    jess from Malaysia
    Family with teens
    Triple Room
    Stayed 1 night in December 2018

    Value for money”

    Price is reasonable Room and toilet is clean Staff are friendly However,just no lift car park for the hotel need to pay So u need to come early to park ur car nearby the hotel because the free car park is limited

    Reviewed December 22, 2018
    10.0
    Exceptional
    Miki from Malaysia
    Couple
    Double Bed room
    Stayed 1 night in December 2018

    PERFECT !”

    Pros : - Very near to Shopping Mall (Pavilion, Berjaya Times Square & etc) - Clean & Cozy room - Friendly staff - The mineral bottle is provided - Reasonable price - Very quiet at night - Walking distance to OLD TOWN KOPITIAM Cons : - Parking is not included ( First come first serve basis @Rm 5.30 per day ) - Have to bring own shampoo ( Only soap & shower cap provided ) Conclusion : Reasonable price with good location. Definitely will come back again!

    Reviewed December 08, 2018
    10.0
    Exceptional
    Miki from Malaysia
    Couple
    Double Bed room
    Stayed 1 night in December 2018

    Perfect! ”

    Pros : -Very near to shopping mall (Pavilion, Berjaya Times Square & etc) -Very quiet at night -Friendly staff -Mineral water is provided -Clean & Cozy room Cons : -Parking is not included (First come first serve basis @Rm5.30 per day) -Only soap & shower cap provided (shampoo is not included) Conclusion : Reasonable price with good location & clean room. Definitely will come back again!

    Reviewed December 07, 2018
    9.2
    Exceptional
    Olaf from Vietnam
    Solo traveler
    Stayed 5 nights in November 2018

    First time in Kuala Lumpur”

    This place is awesome. I booked a small room with a bed, a tv, a table, chair and a bathroom for a really fair price and I was satisfied! There are many stunning indian restaurants close by and its close to the subway too! If you want to stay in Kuala Lumpur on a budget for awesome value, book the Paloma Inn! I will be back soon. Thank you very much :)

    Reviewed December 04, 2018

    Thank you! We are looking forward to see you again! :)

    Responded December 06, 2018
    Hotel Paloma Inn
    9.6
    Exceptional
    Nur from Malaysia
    Couple
    Double Bed room
    Stayed 1 night in June 2018

    Good location. Good value. Great staff.”

    First time staying. Room very clean. Amazing staff. Only problem is the bed sheet and comforter are worn, with holes and some stain. I requested additional pillows and were told they would be sent to us, but we did not receive it, no big deal but would be nice if they could at least update us. Bathroom/toilet is clean. Hot water is nice. TV with 4 channels which is fine. Air cond works well. Overall, it is good.

    Reviewed July 02, 2018
    10.0
    Exceptional
    Sackhy from United States
    Solo traveler
    Stayed 3 nights in June 2018

    Family style service.”

    This place was everything one could ask for. I originally booked three nights, and loved it enough to book an extra five nights. Pros: Location is good, it’s situated next to Huang Tua station which is only a five minute walk from the hostel. About a ten minute walk to the Changkat night life as well as Jalan Alor street food area. WiFi worked well, as did the hot water. The single room was also spacious enough and room service was daily if needed. The staff was great. They were very helpful and accommodating in any way that a tourist would need. Laundry can be done within a day, which saves time as a traveler. There aren’t really any negative things to say about this place. I highly recommend staying here.

    Reviewed June 16, 2018
    10.0
    Exceptional
    Christine from Philippines
    Group
    Double Bed room
    Stayed 2 nights in May 2018

    Great!”

    First, the value for money - totally worth it! Near stations and walking distance to night market. Loved all the staff, very friendly and accommodating. If you don't want guided tours, they could help you with the directions. No breakfast for us but they recommended us to a nearby eatery, and we ended up eating there twice! Loved it so much. Also, there are cafes and shops nearby and it's very clear convenient.

    Reviewed May 28, 2018
    9.2
    Exceptional
    Amparo from Switzerland
    Couple
    Double Bed room
    Stayed 2 nights in May 2018

    Perfect quite location while super central. Amazing staff! ”

    We stayed at Paloma Inn for 3 nights. We got our best sleep here since we started our travels through SE Asia :) the hotel is super central (we walked everywhere) while "hidden" in a side street so it is very quiet. The room was very clean and our laundry was smelled lovely as well. The staff was super helpful and interested in our plans as well as giving local advice. We totally recommend the hotel :)

    Reviewed May 19, 2018
    12345
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    Hotel Paloma Inn
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    • Excellent location
    • Petaling Street
    • LRT Train Station - Plaza Rakyat is within 0.29 km