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Hotel Pantai Panjang
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2.7Location

Hotel Pantai Panjang

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Review score
Based on 3 reviewsSee what guests said
2.8
  • Free Wi-Fi in all rooms

  • Room service [24-hour]

  • Airport transfer

  • Garden

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    Verified guest reviews

    Agoda Reviews (3)
    2.8
    Review score
    Filter by guest type:
    Cleanliness3.3
    Location2.7
    Room comfort and quality3.3
    Service2.7
    Value for money2.7
    Provided by verified guests of Agoda
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    Showing 3 verified guest comments
    2.0
    Sungsit from Thailand
    Solo traveler
    Deluxe Room
    Stayed 2 nights in September 2012
    Super overprice
    Close to a long beautiful beach
    I'm not so picky about places to stay. As a backpacker after traveling a few days in Sumatra, I got used to hotel standard all around this big island so I didn't expect anything spacial for the price I had to pay. In short I assumed every hotel in Sumatra is a lot overprice compared to other SE countries such as Malaysia, Vietnam or even Thailand. But I had the worst experience ever in this place. I arrived Bengkulu and this hotel early in the morning by public bus from Padang. At first I guessed all the staffs thought I was a stinky homeless indonesian (that didn't surprise me after a long journey and I'm Thai who looks a lot like local people). I don't know thier language and they don't understand english at all but I guessed from thier manners & gestures which meant "Go away!". I tried to say "I've already booked a room via Agoda" and showed my voucher but it didn't sound anything to them. Luckily, one of the staff finally figured out what "Agoda" is. But that was just the begining of the story. For 2 days, the staffs kept bothering me million times to pay for the room in cash even I'd tried to explain that I'd already paid the full price via Agoda. I'm not quite good in speaking english but I think it should be clear enough to communicate with any hotel & airport staffs but this hotel's staffs didn't understand english at all. Luckily (again), a staff who know what "Agoda" is, explained my situation to their coworkers then I can check out & get out of this place with less problems. The hotel facilities was very bad too. There was a bathtub with full of water but that meant their pipe water didn't work, no hot water, no shower at all. The location is very near the long beach, it's clean & beautiful beach than the other ones in Sumatra but the hotel is far from anything else. You have to walk at least 0.5 km before you can find food places in the evening.
    Reviewed September 22, 2012
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    3.0
    werner from Germany
    Couple
    Deluxe Room
    Stayed 1 night in October 2013
    nie wieder
    der garten, das wetter, die abreise
    diese bungalowanlage hat wahrlich schon bessere zeiten gesehen. zur zeit befindet sich alles mehr oder weniger im zustand des verfalls. die bungalows verfügen über eine kleine terrasse und befinden sich ca. 1,50 m über dem erdboden. unter unserem bungalow häufte sich ein berg von abfällen und bauschutt. die anlage befindet sich am äußersten ende vom strand, wo an dieser stelle ebenfalls alles voller müll ist. zum gereinigten strandabschnitt mit sitz- und liegemöglichkeiten, sowie restaurants muß man ca. 700 meter laufen. wer nicht motorisiert ist, hat probleme ein taxi oder eine andere fahrgelegenheit zu finden. das sogenannte badezimmer ist eine absolute zumutung. um dorthin zu gelangen muß man erst einmal acht steile und rutschige stufen herunter steigen. im bad selbst funktioniert weder ein wasserhahn, noch dusche und toilettenspülung. in der badewanne befindet sich abgestandenes wasser welches man mit einer schöpfkelle zum waschen und spülen benutzen soll. die angestellten sind von der einfältigsten sorte. selbst meine indonesische ehefrau wurde nicht verstanden und erst nachdem man den chef der anlage zu hilfe holte, war eine reibungslose verständigung möglich. wir haben am nächsten morgen die anlage fluchtartig verlassen.
    Reviewed October 09, 2013
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    3.3
    Kaleb from Indonesia
    Solo traveler
    Deluxe Room
    Stayed 1 night in June 2013
    Bad
    Bed, Garden, Location
    Staffnya udah pada tuwir, ada juga yang masih muda, tapi lemot (lemah otak) nya bukan main. Jadi agak emosi juga.
    Reviewed September 18, 2013
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    Hotel Pantai Panjang
    |Review score 2.8
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