Hotel Park Hills
 Hotel Park Hills
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • Shower
Interior view Hotel Park Hills
Interior view Hotel Park Hills
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7.5
Very good
/10
(343 reviews)See what guests said
See map
7.4
Very good
Location rating score
Very good location
Parking
FREE
  • Shirahige Falls150 m
  • Observation Platform of Mt. Tokachi320 m
  • Blue pond2.84 km
  • Tokachidake Bogakudai Observation Tower3.22 km
  • Goto Sumio Musium11.96 km
  • Chiyoda Hill Lookout13.57 km
  • Kamifurano Train Station13.66 km
  • Flower Land Kamifurano13.67 km
  • Kamifurano Municipal Hospital14.01 km
  • Takushinkan14.01 km
  • Free Wi-Fi

    Hotel Park Hills

    Shirogane-onsen,Biei-cho,Kamikawa-gun, Biei, Furano, Japan, 071-0235 - See map
    "The staff here is friendly, and helped me out when I accidentally cut myself in the premises"
    Kah J. - November 26, 2016
    Exceptional reputation
    Recommended by 80% of guests
    Very good service
    7.8 rating for service
    • Free Wi-Fi in all rooms!

    • Sauna

    • Hot spring bath

    • Air conditioning

    • Daily housekeeping

    Property ranking|Compared to 261 Furano properties
    See all rankings
    Room comfort score
    7.3/10
    Review score - United States
    5.3/10
    Room size
    23 sqm.
    Value for money score
    7.5/10
    Better than
    92
    %
    of Furano properties
    Better than
    90
    %
    of Furano properties
    Bigger than
    88
    %
    of Furano properties
    Better than
    83
    %
    of Furano properties
    Value for money7.5
    Distance to city center20km
    Location rating7.4

    Rooms available at Hotel Park Hills

    Twin - Non-Smoking
    Twin - Non-Smoking
    ...
    • Room size: 23 m²/248 ft²
    • Nature view
    • 2 single beds and 1 sofa be...
    Enter dates to see prices
    Standard Triple Non-Smoking
    Standard Triple Non-Smoking
    ...
    • Room size: 23 m²/248 ft²
    • Nature view
    • 2 single beds and 1 sofa be...
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    Enter dates to see prices
    Triple Room
    Triple Room
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    Enter dates to see prices
    Japanese/Western-style Room
    Japanese/Western-style Room
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    Enter dates to see prices
    Triple Room
    Triple Room
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    Enter dates to see prices
    Triple Room
    Triple Room
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    Enter dates to see prices
    Japanese Western Room
    Japanese Western Room
    ...
    • Room size: 45 m²/484 ft²
    • Shower and bathtub
    • 2 single beds and 2 futons
    Enter dates to see prices

    What people love about Hotel Park Hills

    • 6.4
      Good
      Location

      "Near to scenery location and blue pond."

      KAREL

      |

      February 18, 2018

    • 7.2
      Very good
      Bathroom

      "The public bath area is clean and big."

      JIAN E.

      |

      August 15, 2018

    • 6.0
      Review score
      Spaciousness

      "The room is spacious and comfortable."

      Susie

      |

      October 6, 2017

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    More about Hotel Park Hills

    More about Hotel Park Hills

    7.2
    Very good

    "Thanks for providing us a good place on our trip."

    WOO

    |

    December 31, 2018

    An overview

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    What they offer

    7.6
    Very good
    Staff 

    "Staff was really informative and helpful."

    Yvonne

    |

    January 14, 2018

    Read more reviews
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    Food and dining

    Restaurants on site

    トゥールモンド
    Cuisine:European, Japanese
    Menu:A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Hotel Park Hills from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (343)Booking.com Reviews (117)
    7.5
    /
    10
    Cleanliness7.6
    Facilities7.5
    Location7.4
    Room comfort and quality7.3
    Service7.8
    Value for money7.5
    Rating
    9+ Exceptional (35)
    8-9 Excellent (20)
    7-8 Very Good (64)
    6-7 Good (25)
    <6 Below Expectation (40)
    Time of the year
    Mar - May (22)
    Jun - Aug (91)
    Sep - Nov (30)
    Dec - Feb (41)
    All guests (343)
    All room types
    All languages

    Show reviews that mention 

    Showing 184 verified guest comments
    12345
    4.4
    Lisa from United States
    Couple
    Twin Room
    Stayed 2 nights in July 2019

    Overpaid for dated hotel & got sick from food”

    Review for room and dining only as we didnt use onsen. Room in the "new" annex in a non smoking room smelled of smoke because it was down the hall from smoking area. We couldnt air out the room because there were no screens on the window and bugs flew in when we tried. Although the location is good, if you're arriving by car, you can drive to Sounkyo to stay instead. Biei and surrounding areas didnt impress me. Lastly, we believe that after dining here for breakfast we had gastro issues. Don't recommend unless you absolutely have to be in this precise location.

    Reviewed July 20, 2019
    8.4
    Excellent
    lewis from Malaysia
    Group
    Stayed 1 night in July 2019

    Excellent”

    Good location ! Excellent breakfast ! Traditional Onsen

    Reviewed July 15, 2019
    9.2
    Exceptional
    Fanny from Indonesia
    Couple
    Twin - Non-Smoking
    Stayed 1 night in February 2019

    Nice hotel near Shirahige Waterfall”

    Me and my friend booked this hotel because we want to go to Blue Pond and Shirahige Waterfall. The waterfall is only behind the hotel and can be reached on foot 2-3mins. While the Blue Pond is 2 bus stop away by Dohoku Bus. The hotel provide free shuttle bus to Blue Pond at 17.30. For those who travel in winter, please be reminded that bus service is only 3-4 times a day and the gap is 2-3 hours away from each other. Thus, please be careful for the time management. We tried the hot springs facility at night. And it was relaxing. Breakfast buffet has many choices of food.

    Reviewed February 13, 2019
    9.6
    Exceptional
    Sara from United Kingdom
    Couple
    Twin - Non-Smoking
    Stayed 3 nights in March 2018

    Nice, peaceful stay with a decent onsen”

    We came in the middle of winter, with no car and still had a lovely time. The waterfalls are just behind the hotel and they offer a free shuttle to the blue pond. Food was nice, the pool a little old but was fine for doing a few lengths. The onsen was also pretty decent. We went in winter so there was nothing around but we were happy just going to the onsen and relaxing in the room for 2 days. Overall, a pleasant stay

    Reviewed July 30, 2018
    9.6
    Exceptional
    TarJiann from Malaysia
    Group
    Twin - Non-Smoking
    Stayed 2 nights in August 2017

    Close to Attractions, Clean Room, Friendly Staffs”

    The hotel is very to waterfall and blue pond, though a little far from Furano/Biei. The room is clean, and the hotel has lot's of amenities. The staffs are very friendly and helpful too, as they helped us with our vehicle problem. Would recommend this hotel for those who drive.

    Reviewed August 14, 2017
    9.6
    Exceptional
    wei from Singapore
    Couple
    Twin - Non-Smoking
    Stayed 1 night in June 2017

    Great service staff”

    Staff could speak english which was good. They were also very helpful and friendly. Onsens were slightly old but waters were great. It is right beside the waterfall and tokachidaki sand erosion info centre where we learnt about the active volcano tokachi. Hotel was relatively well maintain but it is slightly old. It would be great if they could install more soundproofing in the rooms as we had really inconsiderate and noisy neighbours, who had children that ran around their room, every jump and thump they made could be heard through the thin walls and we could also hear them shouting despite both doors being shut. Had to knock on their door to tell them to lower down their noise volume. The hotel may want to see if they could improve on the thin walls. Thats my only complaint.

    Reviewed June 20, 2017
    9.0
    Exceptional
    Alvin from Malaysia
    Family with young children
    Twin - Non-Smoking
    Stayed 1 night in December 2012

    lovely onsen and quite hotel for relax ”

    covered with snow

    I love this hotel very much, just Becou of the location and onsen, hotel located in the centre of the park. In winter covered with snow, my kids enjoyed so much. The onsen is free and there is indoor swimming pool. Nearby attraction is nice. Staffs are friendly. Can can speak Chinese.

    Reviewed January 13, 2013
    5.6
    Sandra from Singapore
    Group
    Standard Triple Room Non-Smoking
    Stayed 1 night in October 2018

    A little out of the way , clean Hotel ”

    We stayed here for 1 night to break up our trip. The Hotel is old and seems to cater to tour groups. Overall, relatively clean. Food was average, we did not have dinner here, breakfast only. It is far out, tucked next to the Shirogane waterfalls, a little past Blue Pond.

    Reviewed October 05, 2018
    5.2
    Yunn
    Family with teens
    Twin - Non-Smoking
    Stayed 1 night in September 2018

    Normal but abit old school”

    No ramp for larger luggage from front desk to carpark or front entrance. Room is okay but bathroom abit smell. Quite isolated from town if you have car is around 30mins drive for the nearest restaurant. Hotel dinner is quite expensive.

    Reviewed September 19, 2018
    8.0
    Excellent
    Teu from Singapore
    Group
    Twin - Non-Smoking
    Stayed 1 night in February 2019

    They have heated pool!”

    Simple hotel. Meals and rooms ok. Pity we never bring swim wear else would love to try heated pool.

    Reviewed February 19, 2019
    8.8
    Excellent
    Patipan from Thailand
    Family with teens
    Standard Triple Non-Smoking
    Stayed 1 night in October 2018

    Excellent”

    Good location but a bit hard to find restaurant near hotel

    Reviewed October 25, 2018
    7.6
    Very good
    Yvonne from Singapore
    Group
    Standard Triple Non-Smoking
    Stayed 1 night in January 2018

    Good ”

    Location is good. However, it is good only if you drive in as it is very far away from the town. Shirahige Waterfall is just behind the hotel and the blue pond is 3km away from the hotel. Staff was really informative and helpful. Visited the hotel during Jan, the heater in the hotel room was really hot even when we have adjusted it to the lowest. We asked for a fan and the staff got it for us within minutes. Overall would recommend this hotel.

    Reviewed January 14, 2018
    7.2
    Very good
    Tuck from Malaysia
    Couple
    Twin - Non-Smoking
    Stayed 1 night in February 2017

    Value for money”

    We went during winter season by self-driving. The location is good if you are driving yourself. It's walking distance to Shirahige waterfall and 5 mins driving distance to beautiful "Blue Pond". The breakfast was good and tasty. The staff was friendly even we checked-in very late in the midnight.

    Reviewed August 05, 2017
    8.0
    Excellent
    JIE from Malaysia
    Couple
    Twin - Non-Smoking
    Stayed 1 night in June 2017

    Just next to Shirogane waterfalls ”

    The waterfalls is just behind the hotel. Onsen is spacious, they have in and outdoor. Buffet dinner is awesome and many choices. Breakfast is good too. 3km away from blue pond. There are also public bus which runs 5-6 times a day to the hotel from Biei station.

    Reviewed June 28, 2017
    4.4
    CHEONG from Malaysia
    Couple
    Twin - Non-Smoking
    Stayed 1 night in December 2016

    Wrong place for Christmas Eve”

    False information was provided over the internet that free shutter bus was available from Biei station to Park Hill. However, when we arrive according to time table, there were no bus. Staff at Biei station told us that they stop the service many years ago. We forced to take taxi to the Hotel and cost 6400 yen. There were no restaurant nearby at night, all closed when we arrive around 7pm+ Terrible place for a vacation, the only tourist spot are the waterfall behind the hotel and Blue Pond. During winter period, the pond was totally covered by snow, nothing can be seen. Don't be cheated by beautiful photograph on the internet. It was a big mistake that we wasted a lot of time and money to travel all the way from Furano to Park Hill. Hotel Reception, there only one women who understand English. We had extreme difficulty when that English speaking women was not around. Hope my bad experience help the other

    Reviewed December 27, 2016
    9.3
    Exceptional
    KA from Hong Kong
    Group
    Twin - Non-Smoking
    Stayed 1 night in June 2015

    Valuable hotel with good attraction”

    nice and big room, hot spring is good, staff is good

    Really Really Valuable, honestly a bit far from main shopping area. But is good for hiking ( a nice mountain near by) and the  白金溫泉,青池 was easy to find from there. the Price is very good~~ you need to drive to there. 100% recommended! !

    Reviewed June 13, 2015
    5.3
    Wing from Hong Kong
    Solo traveler
    Twin - Non-Smoking
    Stayed 1 night in August 2014

    Hotel too old, and catering not great”

    hotspring, mountain neighbourhood

    There's nothing around the hotel, so have to eat at the hotel restaurants. Catering wasn't great, but ok. The hotel is old, not that many lifts available for use, and easily overloaded. Not very friendly hotspring facilities, as have to bring your own towel, and if you forgot, that's it sorry, you have to walk all the way back to your room to get it.

    Reviewed August 11, 2014
    9.3
    Exceptional
    Sourdot from France
    Couple
    Twin - Non-Smoking
    Stayed 1 night in April 2014

    Super nice hotel, very clean and confy, super onse”

    Clean, comfort, onsen, breakfast

    We stayed one night at Park Hills and we loved it. The room had (for once) a very decent size with a little sofa and table, everything was very clean. The onsen is huge and open until midnite. The breakfast was very good, with a lot of choice. There's no wifi in the rooms. Free parking. We would definitely go back there again, with pleasure. The best hotel we slept in during 1 month in Japan, and the cheapest. Thank you agoda.

    Reviewed May 14, 2014
    4.7
    Sun from Hong Kong
    Family with young children
    Twin - Non-Smoking
    Stayed 1 night in July 2012

    Hot Spring Hotel with limited service”

    In the hot spring area in Hokkaido

    It is a hot spring hotel in Biei, Hokkaido. The hotel is 25 minutes drive from the town, therefore it is not very convience for looking for good restraunts besides those inside the hotel. The hot spring is good and the facility is up to standard. However, the room is to small, especially the toilet and bathroom. Havn't tried the food there so I think it will leave you to find out yourself. If you like hot spring, it is your choice.

    Reviewed August 05, 2012
    5.7
    vicki from Hong Kong
    Family with teens
    Twin - Non-Smoking
    Stayed 1 night in June 2012

    a very old hotel with bad location”

    close to the nature

    the hotel is located really far away from 美瑛 even with a car it takes around 40 minutes to get there from the city centre of 美瑛 but it is very close to the sigh seeing spot 青池 the rooms are very old with a very very small bathroom the pillows and the beds are not comfortable at all but the price is fairly cheap so it is acceptable.. but wouldnt recommend people to stay there if there are other choices

    Reviewed July 02, 2012
    12345
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