Very good 8.0
Based on 535 reviews

Recent customer comments

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Very good

based on 535 reviews
  • Cleanliness 8.4
  • Facilities 7.2
  • Location 8.9
  • Room Comfort/Standard 8.1
  • Service 8.2
  • Value for money 7.8
  • Food/Dining 6.8
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Jane from Philippines
Stayed one night in August 2016
Perfect except for poor breakfast
Didn't enjoy the breakfast too much since it was grab and go style - just a few croissants, espresso machine, milk. All the rest love the hotel would stay here next time. Rooms are new and clean, hotel is well maintained. Friendly concierge.
Reviewed September 01, 2016

Jane from Philippines
Solo travelers
Stayed one night in August 2016
Good location and modern room
Not too far from subway station (exit F1) lots of food choices nearby, staff was friendly the concierge always greeted me when exiting and entering. Room is good enough for 2 people looks new and clean
Reviewed August 31, 2016

chiew from Malaysia
Solo travelers
Stayed 3 nights in August 2016
New and clean. Good location.
Reviewed August 31, 2016

Jane from Philippines
Stayed 3 nights in August 2016
Good location, clean room, nice decor
This is now one of my places to stay in Hongkong, room is small but very well decorated and clean. Everything still looks new, staff was helpful even if we checked in at 3am. Also the free handyphone was helpful!
Reviewed August 29, 2016

Kenneth from Singapore
Business travelers
Stayed 2 nights in August 2016
Excellent experience
Great location, brand new rooms, fantastic maintenance of location, awesome service.
Reviewed August 22, 2016

Elynda from Singapore
Families with older children
Stayed 3 nights in August 2016
A Little Disappointed Stay
A couple of the house keeping ladies were pretty rude. The very low quality tissue paper is frustrating to use. There was no room slippers provided . Shower water temperature fluctuate so much it was very annoying. The front desk staff said that nothing could be done about it and it's normal.
Reviewed August 21, 2016

Jonathan from New Zealand
Solo travelers
Stayed 2 nights in August 2016
Generally Pretty Good
No hot water in shower was an issue. I was only there briefly so they didn't have the opportunity to try to fix it. Bathroom lighting was also very gloomy. Otherwise all good
Reviewed August 17, 2016

Charlotte from Singapore
Stayed 5 nights in August 2016
Efficient and Friendly service
Thanks to the speedy reaction of the management staff Jonathan and his team, it made our 5 nights stay here so much more comfortable. Everyone in the hotel tries to remember your names and makes guests feel really welcome. Thanks to Stephen Chow, chief concierge who is exceptionally friendly and helpful in all ways. Standard rooms are really tiny but was gladly given a larger one due to a slight mishap. However, the rooms are super soundproof despite the noisy busy street below. Thanks also for the birthday surprise too which was so personal and would have never happened in a larger hotel!
Reviewed August 11, 2016

Kathryn from Philippines
Solo travelers
Stayed 3 nights in July 2016
Good room but very small
Pro: - Hotel provided blower, slippers, robes, toilettries - Short walk to Causeway Bay MTR - Surrounded by tons of restaurants - Awesome shower experience (hot, consistently strong water) - Comfy bed Cons: - Tiny room, 2 people with individual luggage can barely fit - No bar facility to make coffee - Ref was not functioning - Bed bugs - Room lacks light, It is VERY dark especially at night
Reviewed August 10, 2016

Su from South Korea
Stayed 2 nights in August 2016
value for money!
-Great location -Powerful shower, clean and cozy room -Kind staff -Hotel room has free mobile phone which guest can use it for GPS and free local phone call. But the land line was not working properly, it's always busy whenever we needed to contact housekeeping, reception, concierge, etc. while staying. we had to go down to lobby and speak to staff physically. It's a bit annoying. That's the only inconveniences we had.
Reviewed August 08, 2016


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