5.7
Review score
/10
(2,558 reviews)See what guests said
Housekeeping33
Breakfast6
View5
See map
8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Popular landmarks
Penn Station 30 m
St. John the Baptist Church 160 m
Cityscootz 170 m
Church of St. Francis of Assisi 180 m
Madison Square Garden 190 m
Macy's Department Store 190 m
Manhattan Mall 200 m
Pennsylvania Station 200 m
Rose Mansion 220 m
Macy's Thanksgiving Day Parade 230 m
Nearby landmarks
Empire State Building 510 m
Broadway 990 m
Times Square 990 m
High Line 1.16 km
Grand Central Terminal 1.21 km
Top of the Rock 1.4 km
Central Park 2.58 km
The Metropolitan Museum of Art 3.98 km
The National 9/11 Memorial & Museum 4.69 km
Statue of Liberty 8.13 km
Hotel Pennsylvania

"Excellent location, easy to get to any side of NYC from Hotel."

Louise - October 6, 2017
Classic Room 1 Double Bed Hotel Pennsylvania
Lobby Hotel Pennsylvania
Lobby Hotel Pennsylvania
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Free Wi-Fi

Hotel Pennsylvania

401 7th Avenue, Chelsea, New York (NY), United States, 10001 - See map
Property highlights
Front desk [24-hour]
Hassle-free check in
Close to Empire State Building
Within 510 m of property
  • 290 meters to public transportation

  • Located in heart of New York (NY)

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Value for money5.3
Distance to city center0.0 Miles
Location rating8.7
Nearest airportLaGuardia Airport (LGA)
Distance to airport10.3 km

Rooms available at Hotel Pennsylvania

Classic One-Bedroom Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 double bed & 1 sofa bed
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Classic 1 King Bed
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 king bed
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Classic Room 2 Double beds
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 double beds
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Classic Room 1 Double Bed
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 double bed
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Club 2 Double Beds
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 2 double beds
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Club 1 King
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 king bed
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Club Double Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 double bed
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Classic 2 Twin beds
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
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1 Double Bed
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 double bed
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Newly Renovated - Penn Plaza Collection, Executive 3 Bedroom Suite
...
  • Room size: 195 m²/2099 ft²
  • 2 bathrooms
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What people love about Hotel Pennsylvania

  • 8.8
    Excellent
    Staff 

    "The staff is helpful, just ask them politely."

    Sarah

    |

    September 3, 2018

  • 7.6
    Very good
    Location

    "The location was perfect for my event."

    Elizabeth

    |

    January 26, 2018

  • 8.4
    Excellent

    "The rest is all nice and good ."

    Aziz

    |

    June 3, 2018

Property ranking|Compared to 1,925 New York (NY) properties
See all rankings
Location score
8.7/10
Room comfort score
5.4/10
Room size
6 sqm.
Value for money score
5.3/10
Better than
90
%
of New York (NY) properties
Better than
87
%
of New York (NY) properties
Bigger than
81
%
of New York (NY) properties
Better than
78
%
of New York (NY) properties
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Overall rating:
5.7
Review score
2,558 reviews
Cleanliness
4.8
Facilities
4.2
Location
8.7
Read all reviews >
What travelers say they love:
Will definitively be staying here next time I go to NYC.
Jorge from Japan
Couple
More about Hotel Pennsylvania

More about Hotel Pennsylvania

Located on New York City’s 7th Avenue, this accommodation is directly across the street from the Madison Square Garden. The guestrooms at Hotel Pennsylvania are newly decorated and include amenities like work desks, voicemail, climate control systems, and satellite televisions. Health conscious guests who are 18 and older can make use of Bally Total Fitness Center (located next to the hotel).

Nearby popular attractions include the famous Macy's department store and the Empire State Building. For your convenience, the property also houses conference rooms and onsite boutiques. Hotel Pennsylvania is ideal for business and leisure travelers who want to be close to the Madison Square Garden. To make your reservation at Hotel Pennsylvania, just enter your travel dates on the secure online booking form and submit.

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Most talked about facilities

Housekeeping
85 mentions
Breakfast
41 mentions
Internet
39 mentions
Food & Dining
7 mentions

What they offer

7.6
Very good

"I only stayed for one night and it was great!"

Samantha

|

December 12, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental

Nearby restaurants

American cuisine
American cuisine
Charley's
20 m American, Fast food
Hooters
60 m American, Bar
Affinia Restaurant
140 m American, Greek, Seafood
Italian cuisine
Italian cuisine
Spinelli's Pizzeria
40 m Italian, Pizza
Wine Disciples Enoteca
320 m Italian, Pizza, Wine Bar
Blu
380 m Italian
Asian cuisine
Asian cuisine
Asura Asian Bistro
240 m Asian, Chinese, Japanese
Kodama Sushi
310 m Asian, Japanese, Sushi
Hanok Food Gallery 32
330 m Asian, Fast food, Japanese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Hotel Pennsylvania from real guests

Provided by verified guests of Agoda
5.7
/
10
Review score
Cleanliness4.8
Facilities4.2
Location8.7
Room comfort and quality5.3
Service5.1
Value for money5.3
High score for New York (NY)
Rating
9+ Exceptional (65)
8-9 Excellent (93)
7-8 Very Good (250)
6-7 Good (271)
<6 Below Expectation (1130)
Time of the year
Mar - May (499)
Jun - Aug (530)
Sep - Nov (464)
Dec - Feb (316)
All guests (2558)
All room types
All languages

Show reviews that mention 

Showing 1809 verified guest comments
12345
8.4
Excellent
Richard from United Kingdom
Couple
Club Double Room
Stayed 4 nights in October 2017

Good value, great location”

Being realistic, Hotel Pennsylvania is not a first class hotel. That said however, our room was clean, had all the basic necessities and was more than adequate given that, on a short trip to New York as we were (four nights) you tend to spend little time in the hotel. I was somewhat worried beforehand having read some of the negative reviews on Trip Advisor, but our experience was that we have certainly stayed in much worse places and we would stay there again. It is true that the hotel is a little tired looking and good definitely do with a refresh, but for the price we paid it was certainly acceptable and there were no serious bad points. The worst I can say is that the window of our room could have done with a serious clean on the outside, but we spent almost no time looking out of the window! If you want smart luxury look elsewhere and expect to pay considerably more. The hotel is in a great location, being right opposite one of the main entrances to Penn Station, which was perfect as we flew in to Newark and the train from there goes in to Penn Station. It is also quite central in Manhattan, making it easy to get to most places we wanted to go to – easy walk to the Empire State Building, the Rockefeller Centre, Times Square, Central Park, the Highline, etc., almost next to Macy’s, and Penn Subway makes it easy to get to other places. We were advised by one of the receptionists to go to Cafe R, 116 W 32nd St, for breakfast, a short distance from the hotel side entrance going east on the opposite side of the road. This was a bit “greasy spoon”, but great value. The breakfast platters consist of an omelette of your choice plus home fries (better known in the UK as saute potatoes with onions) and either bacon, sausage or ham for only $4.99. We bought one each on the first day, but realised that one between us was more than enough. They also do lots of other things including a breakfast buffet charged at $8.95 a pound weight. If you like Indian food try Indian Pro

Reviewed November 11, 2017
8.4
Excellent
Karl from United Kingdom
Couple
Club Double Room
Stayed 6 nights in December 2016

Not all that bad!”

Just returned from a 6 night stay at the Hotel Pennsylvania. Having read some of the reviews we were expecting a lot worse than we experienced. Yes, it is pretty basic and in need of some modernisation and generally a cost of paint throughout and some new carpets, but we found our room (427) clean and tidy with a comfortable and en-suite bathroom. Some of the reviews on here amd trip advisor are less than complimentary and it is a little unfair. If you want the Plaza or the Four Seasons then go ahead and book them, but if you want a hotel that's functional, in a great location for all the sights and easy to get to from the airport, I would recommend the Hotel Pennsylvania. There are plenty of options nearby for breakfast. We used the hotel as somewhere to sleep after a long day exploring the city and found it welcome relief from the madness that is NYC! Easiest way to to hotel from JFK is take the airtrain to Jamaica station and the the LIRR to Penn Station.

Reviewed December 10, 2016
10.0
Exceptional
Emma from Ireland
Family with young children
Stayed 3 nights in March 2016

Great stay as always”

Stayed in the Pennsylvania on two previous occasions I was not disappointed with my third visit. First visit with the kids and was a little apprehensive having read recent reviews on a number of travel websites. Can't fault the hotel for anything, room was immaculate, cleaned everyday, staff were all friendly from the bell man to the luggage room nothing was a problem to them. Location is brilliant and thanks to Agoda very reasonably priced considering it was Easter weekend. Would definitely recommend this hotel.

Reviewed March 28, 2016
10.0
Exceptional
Beatriz from United States
Couple
1 Double Bed
Stayed 4 nights in March 2019

Súper ”

Okay Let me start off by saying I was terrified to book and go forward with the reservation because of all the negative reviews but Let me tell you I was super impressed not only was my room super clean and HUGE. and bathroom superclean staff was super friendly and willing to help not to mention the location! There’s a friendly bar across the street Called stout highly recommend all these negative reviews I read were far from the truth in my experience yes the hallways amd the door of the hotelroom are a little bit outdated could use a new furniture but honestly who goes to New York to stay in their hotel ? Again super satisfied will book again with every single hard earned penny.

Reviewed March 13, 2019
9.3
Exceptional
Stephanie from United States
Family with teens
Stayed 1 night in March 2009

My Night At Hotel Pennsylvania”

This was my second stay at Hotel Pennsylvania. When I travel to NYC, I travel by the NorthEast Corridor Train and Hotel Pennsylvania is located directly across the street from the train station. The lobby is welcoming and bright. My room was located at the front of the hotel so when I looked out the window I saw Madison Square Garden and the wonderful, busy 7th Avenue.
My only complaint was checking in. Upon arriving at Hotel Pennsylvania, the check in line was almost at the door. I stood in line for almost two hours. There were only four people behind the desk checking guest in.

My night at Hotel Pennsylvania was an enjoyable one. I liked that I didn't have to walk far, or wait for a taxi to take me to my destination once I got off my train, the hotel is located right across the street from the station. I was greeted at the front door and walked into a nice bright lobby. I totally enjoyed the view from my room. My only complaint was the long two hour wait in line to check into the hotel. Other than that, my night at Hotel Pennsylvania was fantastic.

Reviewed March 18, 2009
9.2
Exceptional
Kathleen from United Kingdom
Group
Classic Room 2 Double beds
Stayed 6 nights in December 2016

Great location Clean sheets and towels every day Building is old and dated Can't wait to return”

Great location short distance from Penn Station for commute to and from airport Check in took 20 min although others in our group did wait longer Unhappy with 1st room as bed was close to drafty window Asked to be changed next morning and there were no problems with changing rooms Rooms were cleaned every day beds changed and fresh towels Coffee shop in lobby does excellent coffee Was really dreading going to this hotel after reading reviews Hotel is dated but definitely was clean staff were pleasant and I will be returning to this hotel on my next visit to New York

Reviewed December 14, 2016
9.7
Exceptional
Alla from United States
Solo traveler
Club Double Room
Stayed 3 nights in May 2014

Hotel perfectly located, good value for the $”

Location, service, bar

We enjoyed our stay in the hotel Pennsylvania. The location of the hotels perfect, in very close proximity to Times Squire and Empire State Building. The staff was friendly and very helpful. I would certainly recommend this hotel to my friends, and will stay there again when in NY.

Reviewed May 19, 2014
9.0
Exceptional
Aliya from Russia
Couple
Club Double Room
Stayed 2 nights in February 2013

great hotel”

location

great hotel,very friendly staff,the best location. right in front of madison square garden, couple minutes from empire state building. room was small , but very clean. the view from our room was not the best but its ok. i think for that price its was a great deal. we will definately choose this hotel when we come back to visit new york in the future.

Reviewed February 17, 2013
9.3
Exceptional
Milenko from Croatia
Solo traveler
Stayed 2 nights in August 2008

Great Location”

excellent location, large room and bathroom, fast service
no internet in the room

The hotel is located in the heart of the Manhattan, between Penn Station and Madison Square Garden. It is on walking distance (about 10 min) from Times Square and about 15 min from Greenwich Village. Room and bathroom were large for NY standards and very clean. Furniture is fine but do not expect anything fancy. A number of restorants is around the hotel. Because of Pann Station and close subway station, the commuting is very easy. Caffee bar inside hotel works 24 hours. The services are very good. Waiting time at reception desk was minimal. I could recommend this hotel to NY visitors. Price/performance ratio is great.

Reviewed September 05, 2008
9.7
Exceptional
Dion from United States
Family with teens
Club Double Room
Stayed 3 nights in January 2014

Creating Family Memories in New York”

Great location and great views. We were able to visit major sites of Manhattan, Times Square, Rockefeller Center, Broadway, the famous NYC Central Park, Grand Union and 2011 Memorial Sites.

I could describe our stay at Hotel Pennsylvania in 3 words - awesome, wonderful and memorable. My family and I enjoyed the room that was given to us on the 17th floor. We had the awesome window view of the city with the colorful lights of the Empire State Building. The rooms were spacious, which accommodated the needs of each member of my family. The service was fast, when we needed some repairs, the maintenance guys were very prompt,pleasant and very professional.

Reviewed January 22, 2014
8.0
Excellent
Grace from Philippines
Business traveler
Club Double Room
Stayed 5 nights in March 2014

Locatoin, location, location”

the hotel is in the middle of everything. It's beside Madison Square Garden, cross the street and you're at Penn Station. Walk 2 blocks for the Empire State Building. Walk 5 blocks for Times Square.

Despite all the negative comments about this hotel, Hotel Pennsylvania is a good hotel for its price and superb location. I was afraid that there would be bed bugs as some reviews have mentioned, but there was none. Just don't expect too much and you'll be fine. I did encounter some snags with the hotel when I arrived but they fixed it quickly. First, there was no towel in the bathroom when I arrived. Second, I couldn't turn on the hot water from the shower because the knob was turned off quite tightly. But they quickly (around 10 minutes) sent someone to the room to fix it. The only thing I didnt like about the hotel is that there was NO free Internet Access. The good thing is, there's a McDonald's that's open 24 hrs beside the hotel so we get our WIFI fix from there. Just get something from the Dollar Menu and you're good. Another concern is that the water in the shower was leaking the whole day. I hope the plumbing dept can fix that.

Reviewed April 07, 2014
10.0
Exceptional
Thomas from United States
Business traveler
Club Double Room
Stayed 1 night in July 2015

Long lines to check in”

Location, central, old

The Hotel Pennsylvania has epic lines to check in......and I mean epic. Bring a book. I've been staying there for years and they have done nothing to try and improve this. All I can say is, you get what you pay for. If you want a better experience, go to the W. If you can get beyond a 1-2 hour line to check in, then this is the place for you at a great price.

Reviewed December 28, 2015
8.3
Excellent
JESHURUN from Australia
Solo traveler
Club Double Room
Stayed 6 nights in June 2013

Excellent stay would come back again”

Location, close to major sites, price

Really enjoyed my stay at this hotel. Stayed here for 6 nights. The hotel is an older one however the rooms were clean and spacious for New York. The hotel is right opposite Penn station and Madison Square gardens so getting around New York on the subway was not a hassle at all. Staff were friendly and helpful. The hotel is on 7th avenue and stores such as Macy's and H&M are located closeby as was Kmaart. The hotel is a short walking distance from Times Square and I was able to walk to see the plays on Broadway. Due to its location it was always busy and I felt quite safe. Would definitely stay here aagain.

Reviewed July 05, 2013
8.8
Excellent
Rungtawan from Ireland
Couple
Classic Room 1 Double Bed
Stayed 7 nights in November 2019

Convenient Hotel for Location”

Overall, this hotel was perfect for the week in New York. I was anxious about it due to the negative reviews but I will be truthful that the rooms are a bit out dated. However, the facilities were clean and the bed was changed everyday as well as the towels being changed for clean ones daily. Everything was great!

Reviewed December 09, 2019
9.2
Exceptional
Sean from Australia
Group
Classic Room 2 Double beds
Stayed 1 night in April 2018

Exceptional”

Great location and reasonable price. Thumbs up for check in staff ( Sheila ) on front desk who was fantastic ! and provided first class customer service. The highlights of our stay at Hotel Pennsylvania were (1) Sheila and (2) the location.

Reviewed April 21, 2018
10.0
Exceptional
James from United States
Solo traveler
Club Double Room
Stayed 4 nights in June 2013

GREAT overall hotel.”

Great location, price incredible for New York city, large comfortable rooms. Staff very helpful

The price for the room was incredible So I was not expecting Much, but I was very Impressed. The rooms were very comfortable and larger than I thought I would get for New York city. Location is perfect. I like to walk and found it was easy to walk to great places like Times Square. When I didnt want to walk it was easy to just walk around the corner and the subway station is right there. I walked around all hours day and night and felt safe.

Reviewed September 19, 2014
8.0
Excellent
Terry from Japan
Group
Classic Room 2 Double beds
Stayed 4 nights in April 2014

Location is everything!”

Convenience, comfort, and roomy

I had my doubts having read all the bad reviews but we needed to stay close to Penn Station. They're wrong. It was an excellent choice for us and we would pick Hotel Pennsylvania again next time. We were on the 5th floor and our room was perfect for two. The King size bed was huge and the room was not huge but certainly adequate. We had a TV, fridge, dryer, iron...and the bathroom was very clean. I don't understand what the people are complaining about. I looked at the other rooms in our group and they also had very nice rooms. One with two double beds was enormous and it also had a clean bathroom. That was on the sixth floor. So, if you want to save your money for shows and other activities, book this hotel without any hesitation. The only hitch to the stay was check in. Huge line, only two people at the desk and we missed the first act. Otherwise, a good hotel.

Reviewed May 08, 2014
9.0
Exceptional
Alejandro from Venezuela
Solo traveler
Club Double Room
Stayed 1 night in June 2014

Fantastic location”

Location, Value for money, good service

I was very glad on the location for this hotel, a few steps away from a subway station, sightseeing bus stop in front and easy walking distance to time square for an excellent price of the room that you do not really use that much when in New York.

Reviewed July 03, 2014
6.7
Good
Kenneth from United States
Business traveler
Club Double Room
Stayed 1 night in June 2014

Grand Old Hotel - Updated”

Location, size of rooms and attentiveness of staff

Hotel Pennsylvania is a large city hotel. It was built in the golden age of American railroads across from Pennsylvania Station in NYC, obviously as a companion property to the terminal to attract tourists and business travelers to New York. It has plenty of fast elevators, wide well-lit hallways and comfortable rooms with updated furnishings. The staff responded to my request for extra pillows in a quick friendly fashion. While the hotel is located convenient to Penn Station, dining options are limited - the hotel restaurant is on the expensive side and more budget friendly food establishments nearby tend to be franchises. This is not a drawback if you're familiar with NYC - but - if you're a tourist it can be daunting to find a good meal at a budget friendly price close to the hotel (and this is a shame because NYC is full of great restaurants at every price point).

Reviewed June 13, 2014
10.0
Exceptional
Lenox from United Kingdom
Couple
Stayed 4 nights in March 2010

uk visitors”

the position of the hotel was great, it was center to everything that you need
I couldnt give this hotel any weaknesses as it had everything we needed

Haveing traveled and stayed in many hotels in the world this hotel had everything, with all the staff being friendly and approachable. The central location of the hotel made it easy to get to any where you wanted in New York. With the cafe open 24 hours to the use of the gym, you wouldnt want anything more.

Reviewed April 07, 2010
12345
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