Hotel Pennsylvania

Hotel Pennsylvania

401 7th Avenue, Chelsea, New York (NY), United States, 10001
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Classic Room 1 Double Bed Hotel Pennsylvania
Classic Room 1 Double Bed
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    Interior view Hotel Pennsylvania
    Classic Room 1 Double Bed Hotel Pennsylvania
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     Hotel Pennsylvania

    Guest reviews

    5.7
    Review score
    /10
    (1871 reviews)See what guests said
    7.6
    Very good

    "More historic than luxurious, it is a sold well placed hotel..."

    David

    -

    November 3, 2018

    Property highlights

    • 290 meters to public transportation

    • Located in heart of New York (NY)

    • Air conditioning

    • Room service [24-hour]

    This property is in high demand!Booked 22 times since yesterday | 34 travelers are looking at this property right now
    Excellent
    Location
    8.7
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Pennsylvania Station110 m
  • St. John the Baptist Church160 m
  • Cityscootz170 m
  • Church of St. Francis of Assisi180 m
  • Madison Square Garden200 m
  • Macy's Department Store240 m
  • Studio Associates Of New York Inc250 m
  • Manhattan Mall260 m
  • Fashion Avenue270 m
  • Style Room NYC Shopping Tour Experiences270 m
  • Value for money5.3
    Distance to city center0.0 Miles
    Location rating8.7
    Nearest airportLaGuardia Airport (LGA)
    Distance to airport10.4 km
    Select your room
    Classic One-Bedroom Suite
    Classic One-Bedroom Suite
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 double bed & 1 sofa bed
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    Club 1 King
    Club 1 King
    ...
    • Room size: 19 m²/205 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Classic 1 King Bed
    Classic 1 King Bed
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 1 king bed
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    Club Double Room
    Club Double Room
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Classic Room 2 Double beds
    Classic Room 2 Double beds
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Classic Room 1 Double Bed
    Classic Room 1 Double Bed
    ...
    • Room size: 17 m²/183 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Club 2 Double Beds
    Club 2 Double Beds
    ...
    • Room size: 19 m²/205 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Classic 2 Twin beds
    Classic 2 Twin beds
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Classic Two Bedroom Suite
    Classic Two Bedroom Suite
    ...
    • Room size: 139 m²/1496 ft²
    • 2 double beds and 1 super k...
    Enter dates to see prices
    Classic Three Bedroom Suite
    Classic Three Bedroom Suite
    ...
    • Room size: 153 m²/1647 ft²
    • 2 double beds and 1 super k...
    Enter dates to see prices
    Have a question for Hotel Pennsylvania?

    What people love about the property

    • 6.4
      Good

      "While it is in a great location and staff was excellent, the hotel needs a major update."

      Marisa

      |

      December 10, 2018

    • 4.8
      Review score

      "Good location - central & next to Penn station."

      Zoe

      |

      December 18, 2018

    • 6.4
      Good

      "Hotel penn is perfect location!"

      Ruth

      |

      December 4, 2018

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    More about Hotel Pennsylvania

    More about Hotel Pennsylvania

    5.2
    Review score

    "The location was really good as it is in the middle of NYC a..."

    Marietoni

    |

    December 10, 2018

    An overview

    Show less

    What they offer

    6.4
    Good

    "Very convenient location ."

    Noel

    |

    May 6, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Lindy's
    10 m American, Diner
    Charley's
    20 m American, Fast food
    Hooters
    60 m American, Bar
    Italian cuisine
    Italian cuisine
    Spinelli's Pizzeria
    40 m Italian, Pizza
    Wine Disciples Enoteca
    320 m Italian, Pizza, Wine Bar
    Blu
    380 m Italian
    Bar
    Bar
    Juniper
    240 m Bar
    The Vine NYC
    350 m Bar, Pub, Vegetarian
    Haymaker Bar and Kitchen
    380 m Bar, Pub

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (1871)Booking.com Reviews (40228)
    5.7
    /
    10
    Review score
    Cleanliness4.7
    Facilities4.0
    Location8.7
    Room comfort and quality5.3
    Service5.1
    Value for money5.3
    Provided by verified guests of Agoda
    All languages
    All guests (1871)
    All room types

    Show reviews that mention 

    Showing 1464 verified guest comments
    12345
    5.2
    Najam from Saudi Arabia
    Solo traveler
    Classic Room 1 Double Bed
    Stayed 3 nights in February 2019
    This hotel is very dirty.”
    The hotel is very dirty. I got allergic when i started living in my room. Facilities are satisfactory. Only good thing is its in Manhattan, close to the time square and cheap as compare to the other hotels in that area.
    Reviewed February 16, 2019
    7.6
    Very good
    Joseph from United Kingdom
    Couple
    Double One Bed
    Stayed 7 nights in February 2019
    New York ,New York”
    For all the bad review's we read before travelling it turned out to be quite alright,We were given FREE upgrade on arrival which also gave us a FREE CONTINENTAL BREAKFAST ,The room albeit outdated was cleaned everyday ,the beds were very comfortable,the hotel is getting upgraded.Everything was in very close proximity to us and getting around was very very easy. Don't expect the Hilton or Ritz when paying the very low cost for this hotel you get what you pay for so don't whinge and whine about it,The location itself is right in the mix of all you want to do here, longest walk we did was to Central Park about 30 minutes!!
    Reviewed February 14, 2019
    3.6
    Rhonda from Ireland
    Solo traveler
    Classic 2 Twin beds
    Stayed 3 nights in February 2019
    My hotel was cancelled ”
    my hotel was cancelled for no reason not happy
    Reviewed February 17, 2019
    3.6
    Jonas from Denmark
    Group
    Classic Room 2 Double beds
    Stayed 6 nights in July 2018
    Great location, but otherwise horrible with mouses in room”
    Plus - Location Minus: - We had to stand in line for chek-in for more than 1 hour - Rooms dirty - Had to change Rooms 2 times because of mouses - Their breakfast is not breakfast, just a dry croissant in a bag and a cup of coffee We will not stay there again.
    Reviewed February 09, 2019
    5.2
    Elizabeth from United Kingdom
    Group
    Club 2 Double Beds
    Stayed 4 nights in January 2019
    Security staff rude and unhelpful”
    Hotel in great location. However we had to wait in queue for about an hour to check in and then each day had to wait for at least 15mins to speak to reception staff, some of whom were rude. In saying that there was one female at reception who was very helpful although still unable to help with safe issue. Safe in room needed a new battery, but despite asking each day for it to be fixed nothing happened. Would never book with Agoda again as we were not advised of additional charges payable by us. Poor service.
    Reviewed February 05, 2019
    4.4
    theocharis from Cyprus
    Solo traveler
    Double
    Stayed 10 nights in January 2019
    horrible time”
    horrible experience, COLD room, worn out tired and dirty, bathroom disqusting made a video of it, mice running up and down the corridors ...unreal I need to move on with my life and try to forget I was ever there
    Reviewed February 05, 2019
    4.8
    renz from Singapore
    Couple
    Hotel Double Classic
    Stayed 6 nights in February 2019
    Hidden charges!”
    They have hidden charges!!
    Reviewed February 11, 2019
    5.2
    Gregory
    Couple
    Classic 1 King Bed
    Stayed 1 night in February 2019
    Need improvement ”
    I mean , they need to do a little better with the classic rooms it’s disgusting, I think my bf even saw a rat too .. I wouldn’t recommend it to anyone .. the view is beautiful anyways ❤️
    Reviewed February 16, 2019
    5.2
    Tanzeel from Pakistan
    Solo traveler
    Classic Room 1 Double Bed
    Stayed 4 nights in January 2019
    Ok for solo / couples - bad for families with kids”
    Only the good thing about the hotel is its location and price. Took me 1.5 hour just to check in. Slow checkin process. even when there was such a long it was just 2 people checking in and was taking everyone so long. The hotel is pretty old and and worn down. The walkways are dirty but the room is actually fine. Good if you wanna be in midtown and wanna explore NYC. I wont recommend the place if you have young kids.
    Reviewed January 19, 2019
    4.8
    Henry from Malaysia
    Couple
    Classic Room 1 Double Bed
    Stayed 1 night in December 2018
    Old Room”
    Rooms are extremely in poor condition. It seems like they have not renovated the rooms for decades. They certainly need a major renovation on all the rooms. Other than that, I think the staffs were helpful, hotel lobby & exterior facade looks ok.
    Reviewed December 30, 2018
    2.0
    HAEYEON
    Solo traveler
    Classic 1 King Bed
    Stayed 3 nights in August 2018
    Never book this hotel !!!!”
    I reserved this hotel through AGODA. Agoda offered to me the price with tax and other service charge. However, when i got my credit card bill, hotel charged almost $1000 more than i expected. So, i tried to contact with Hotel Pennsylvania and Agoda. They have not answered to my email and phone call. Even hotel service and room condition was aweful, dirty, worst experience ever in my life. Especially, staffs in the information were very very rude. I don't understand that this hotel still do the business in the New York even though staffs and services are the worst to give the service to the guests. If you read my comment, never book this hotel and use the Agoda site to book your hotel. You don't get any help if you need help from Agoda.
    Reviewed November 27, 2018
    4.0
    Julian from United Kingdom
    Solo traveler
    Classic Room 1 Double Bed
    Stayed 4 nights in January 2019
    Avoid”
    High addition “facilities fees” on check-out One item maximum at breakfast with pre-poured luke-warm coffee and Insufficient seating. Would not serve me when arrived ONE minute after designated breakfast time. Not enough staff on reception which resulted in tired, surly staff who did not believe my booking included breakfast until I provided evidence. Rooms are dated and in desperate need of gutting.. mould, peeling/flaking paint, cracked sink, dirty windows, only one working lamp in the room, dirty windows, blind that wouldn’t shut, heating thermostat not working, beds falling apart. On the positive: good location, good internet connection, and housekeeping did a great job (in spite of the room).
    Reviewed January 28, 2019
    3.6
    Quang from Vietnam
    Couple
    Classic Room 1 Double Bed
    Stayed 2 nights in January 2019
    Rat......”
    No good
    Reviewed January 28, 2019
    5.2
    Ms from India
    Group
    Classic Room 2 Double beds
    Stayed 2 nights in November 2018
    location superb.rooms old shabby.bathrooms stained broken tiles extra taxes fees to pay on chk in.”
    staff amy and sonia at front desk helpful. rooms old .long lines at chk in chk out..hidden payments like mandatory facilities fees for wifi etc..paid almost 100/- in all extra fees and taxes per day above the room rate..besides the location nothing much to say about the hotel.
    Reviewed November 08, 2018
    7.6
    Very good
    David from United States
    Couple
    Classic Room 1 Double Bed
    Stayed 1 night in October 2018
    Cheapest Hotel in Midtown”
    I had a 5 day convention stay planned. The price made it manageable. Though the rooms weren't spacious enough for all out bags, and food options on site are limited, they are plentiful outside. We returned for our outgoing night after traveling around. More historic than luxurious, it is a sold well placed hotel of large size.
    Reviewed November 03, 2018
    3.6
    paulo from Portugal
    Solo traveler
    Classic Room 2 Double beds
    Stayed 3 nights in October 2018
    trap fo tourists”
    the place is falling apart, needs maintenance urgently, its disgusting the lack of it. I am very concerned about security considering the conservation of the building. just because its location doesn't justify the price they charged. Equivalent to less then 1star facility. Should be avoid
    Reviewed October 31, 2018
    3.2
    stella from Singapore
    Couple
    Hotel Twin Classic
    Stayed 3 nights in October 2018
    DO NOT BOOK THIS HOTEL”
    for 710 USD for 3nights / 270 USD per night, it is the WORST accommodation in my life, GO SOMEWHERE ELSE! old doors. filthy carpet. peeling walls n ceiling. dusty room. clogged toilet. awful shower. WORST i saw RAT in my room. WHY they trap tourist like this, expecting to deceive new ppl all the time. please Pennysylvania hotel, spare budget to renovate your rooms not just having decent lobby. it is worse than motel or dormitory.
    Reviewed October 30, 2018
    3.6
    Rafael from United States
    Group
    Hotel Twin Classic
    Stayed 1 night in October 2018
    NEVER AGAIN”
    This hotel is the worst that I’ve been to. We were assigned to room 1434. The moment you step out of the elevators, the carpeting is filthy... clearly shows nobody vacuumed the carpet for years. The bedroom very dirty... the air-conditioner has a leak, the floor has mold spores. The bathroom floor, tons of dust and hair. The sink faucet knob has mold around the base. If I only knew that this is what I booked for, I WILL NOT PICK THIS DUMP HOTEL. SHAME, SHAME, SHAME!!!
    Reviewed October 28, 2018
    2.8
    Yongkiat from Thailand
    Couple
    Classic Room 2 Double beds
    Stayed 4 nights in October 2018
    Bad service and over charge”
    The only good thing is location. There is additional of 137.68 USD charge, which I don't know what for. The queue for check in is always a long wait all day long. No refrigerator, no coffee maker, air cond is loud, carpet is not clean. I asked for wifi password, the lady at the Checkin counter just went away.
    Reviewed October 24, 2018
    4.8
    Dongjln from South Korea
    Couple
    Classic Room 1 Double Bed
    Stayed 1 night in October 2018
    absolutely terrible”
    I encountered many staffs there. many many compaints I would like to issue here. it is the worst hotel except for the location. Few hrs before I checked out, I talked to one Mexican lady at the front. She told me I cannot have breakfast coupon!!!! hey hotel penn go find my booking condition. It clearly shows I do have free breakfast for 2nights in a row. I received only one.!!!!! they are retarded. This hotel must go out of business
    Reviewed October 17, 2018
    12345
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    Hotel Pennsylvania
    |Review score 5.7
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    • Excellent location
    • Empire State Building
    • 34th Street- Herald Square Subway Station is within 0.29 km