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Hotel Pennsylvania
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8.9 Excellent location
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8.9Location
2015

Hotel Pennsylvania

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Review score
Based on 1366 reviewsSee what guests said
5.8
  • 250 meters to public transportation

  • Heart of the City

  • Air conditioning

  • Room service [24-hour]

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Room choices
Classic One-Bedroom Suite
...
  • City view
  • 45 m²/484 ft²
  • 1 double bed
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Club 1 King
...
  • City view
  • 19 m²/205 ft²
  • 1 king bed
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Classic Room 2 Double beds
...
  • No view
  • 27 m²/291 ft²
  • 2 double beds
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Club 2 Double Beds
...
  • No view
  • 19 m²/205 ft²
  • 2 double beds
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Classic 1 King Bed
...
  • City view
  • 17 m²/183 ft²
  • 1 king bed
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Club Double Room
...
  • City view
  • 18 m²/194 ft²
  • 1 double bed
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Classic Room 1 Double Bed
...
  • 17 m²/183 ft²
  • Non-smoking
  • 1 double bed
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Classic 2 Twin beds
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  • 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
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Verified guest reviews

Agoda Reviews (1366)
4.5
Filter by guest type:
Cleanliness4.9
Facilities4.3
Location8.9
Room comfort and quality5.3
Service5.3
Value for money5.6
Provided by verified guests of Agoda
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Showing 1188 verified guest comments
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6.8
Amr from Kuwait
Business traveler
Classic Room 1 Double Bed
Stayed 2 nights in December 2017
Good
Good location only
Reviewed December 18, 2017
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8.8
hakimata
Business traveler
Classic Room 1 Double Bed
Stayed 3 nights in December 2017
Excellent
Work on the keys so that customers don't get overwhelmed with constant reactivation locks.
Reviewed December 18, 2017
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3.6
Nicole from United Kingdom
Group
Classic Room 2 Double beds
Stayed 4 nights in December 2017
Rude staff, dirty hotel, rundown
Location you can’t beat, but you expect to be able to enjoy your hotel after a long day. Moved rooms three times in two days. Rundown, problems after problems. Dirty hotel. Everything broken and that’s in every room we went into.
Reviewed December 16, 2017
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7.2
Tara from United States
Solo traveler
Club Double Room
Stayed 1 night in December 2017
New York
I came to NY for one day. Perfect location!!!!!! You don't come to NY to sit in the hotel anyway. It's an older hotel but it was clean. The staff was very friendly. I would definitely recommend this hotel.
Reviewed December 14, 2017
1 traveler found this review helpful. Did you?|
8.8
Dee from Ireland
Couple
Classic 1 King Bed
Stayed 3 nights in December 2017
Great value, excellent location
The location was excellent!Our room was perfect for what we wanted- just somewhere to sleep!We even have an amazing view of the Empire State, the bed was super comfy and housekeeping was great!Excellent value and will definitely be back!!!
Reviewed December 14, 2017
1 traveler found this review helpful. Did you?|
6.0
Grant from Australia
Couple
Classic Room 1 Double Bed
Stayed 2 nights in November 2017
Above average
Good location but too expensive for the standard of the room. Staff weren't very helpful and too long a que at check in. They need a separate person to answer questions that you don't have to que up for in the check-in/out line.
Reviewed December 11, 2017
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5.6
RICHARD from United Kingdom
Family with teens
Classic Room 1 Double Bed
Stayed 3 nights in November 2017
Great location, Grand but Poor hotel
The hotel location was brilliant for all our excursions out on our short weekend break. However once through the luxurious facade of the lobby area the hotel was shamefully kept in a very old style 100 year old manner. Some 100 year old dust and fixtures too I would bet. The bathrooms were very aged and no appearance of upkeep or modernization was evident. The room beds and fixtures and fittings including the carpets were shoddy in the least and mostly dirty and uncleaned. On the very last day the family member I was with noticed a letter tucked away inside one of the drawers in their room about a risk of water contamination of Legionella bacteria. There was no such letter in my room. Since I had already been using the ablutions, unaware of the risk I had potentially already been exposed to the bacteria for 4 days. On arriving home I got a blood test to ensure there was no infection. Fortunately I as OK. My conclusion is that this hotel is very poor value and a risk to health.
Reviewed December 08, 2017
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2.8
Narathip from Thailand
Couple
Classic Room 1 Double Bed
Stayed 1 night in December 2017
Dirty, bad service
Room is old and dirty, very small. If you need to leave the luggage, they charge 5usd per piece. Don't book this hotel
Reviewed December 06, 2017
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7.2
Roger from United States
Business traveler
Classic Room 1 Double Bed
Stayed 1 night in November 2017
Attorney
Hotel must consider another more efficient way of dealing with held luggage. It's awful.
Reviewed December 04, 2017
1 traveler found this review helpful. Did you?|
2.4
PEI-HSUAN from Taiwan
Solo traveler
Classic Room 1 Double Bed
Stayed 1 night in November 2017
Very bad
Facility very bad.
Reviewed December 03, 2017
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Hotel Pennsylvania
|Review score 5.8
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Mon, 18 Dec 2017 - Tue, 19 Dec 2017(1 night)