Hotel Perle dOrient Cat Ba-MGallery
Cat Co 3 Beach Cat Ba Town Hai Phong city, Cát Bà Town Beach, Cat Ba Island, Vietnam, 180000 - See map
Make your best journey to Cat Ba Island with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Cát Bà Town Beach part of Cat Ba Island, this property puts you close to attractions and interesting dining options. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Highlights
ALLSAFE
Your Health and Safety are our Absolute Priority
Facilities
Free Wi-Fi in all rooms!
Check-in/out [express]
BBQ facilities
Luggage storage
Your dates are popular among travelersUsers are booking a place in Cat Ba Island every 13 minutes on Agoda.com
Wonderful hotel ”
The hotel was simply marvelous. We were a bit dubious about some of the reviews we’d read, but we soon forgot about them when we arrived at the hotel. Our receptionist, Uyen, went above and beyond her position to make our stay at the hotel perfect. We are so thankful to her for helping us arrange things over the days we we were there. All the staff we encountered were friendly, accommodating and professional. The hotel itself is beautiful, the rooms are spacious and clean. There’s good shower pressure and the beds are extremely comfortable. From the way the hotel is built, and where it’s situated, you’re more or less guaranteed a breathtaking view. The three swimming pools were fantastic and watching the sunset from the infinity pool is a must. Breakfast was included and the buffet had a great selection of food to choose from. Fantastic value for money, would highly recommend!
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Dear Ms. Clare Commons, Thank you very much for this positive review of your stay, we are delighted to read that you enjoyed the comfortable room, the great swimming pools in the Hôtel Perle d'Orient Cat Ba - MGallery as well as the breakfast buffet that we offer. We appreciate your kind mention of our helpful employees, especial Ms. Uyen - our receptionist, she and entire team do their best every day in taking care of our dear guests, and they will be very happy to know that they helped make your experience memorable. We do hope that you will return in the future, we look forward to welcome you back. Kind regards, Hai Mau (Ms.) Front Office Manager
Beautiful stay ”
We had the best time staying Hotel Perle dOrient, the location is so beautiful! They do an amazing breakfast and the rooms overlooking the ocean was so lovely to wake up to. We spent the days lounging by the pools, using the gym in the morning and finishing off with a spa treatment or one of many cocktails in the afternoon. The staff are so friendly and the building is beautiful.
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Great Food/ wonderful room”
i love the food here, fresh and tasful, kudo to the chef. Love the facilities and room setup. some drawbacks : the walk way down to the fuctions below L floor is rather unconvinced, walking by the entrance to the beach or pool with swimwear or passing by dining tables are just not appealing and comfortable. - If the hotel decided to have no inroom dinning menu in the room and guest is required to dial a number to blind fully order something to the room -> that should be indicated somewhere clearly, i fail to find that in anywhere in the room.
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Dear Hien, Warmest greetings from Hotel Perle D'Orient Mgallery Catba!. Thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back in the future. On behalf of the rest of the team, we thank you once again for visiting us and look forward to welcoming you back soon. Warm Regards, The Hotel Management
Excellent location, the best views and outstanding staff”
You cannot do better in Cat Ba than this hotel. The views are fantastic, you can view the sunrise from your balcony. Staff are very accommodating and friendly. The location is convenient- secluded but only 20 min easy walk to town for dinner. Breakfast has excellent choice and very good quality. If you can afford it do not look any further.
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This is the best hotel I want to go again.”
Nice view, clean room, nice staff and delicious food. Everything was perfact. I will go here agin if I go to Catba island again. Don't miss the chance to see a beautiful scenery near by hotle when you go far a walk.
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Dear Bosoble, We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. Your compliment on our services is highly appreciated. It is our commitment to provide excellent services to all of our guests and it is such a great thought that you have experience this. Rest assured that we would continue to provide the service that delights our guests. We thank you again for your support of our hotel and look forward to welcoming you back for another memorable stay. Sincerely, The Hotel Management
Best hotel in Gatba”
It’s my second time to visit here. This time we brought our friends from abroad to here, they were also very satisfied with this hotel. If I go to Gatba, I will choose here again.
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Beautiful experience!”
Nice bay view, clean, good meals with fresh seafood and traditional dishes. Highly recommmend!
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Dear Le, Thank you very much for your review, we are delighted to know that you and your family enjoyed your meals prepared by our chef. We appreciate you will recommend us to your friends and relatives and do you that to have a chance to welcome you back in the near future. Have a great weekend. Best regards, Hai Mau (Ms.) Front Office Manager
Love this Hotel”
The staff was amazing! The food was amazing! The views are unbeatable. We slept with the door open to listen to the waves crash all night and it was amazing. I highly recommend this hotel. A+
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Great Hospitality ”
Amazing Hospitality and beautiful property with bay view. Special thanks to Mr. Lan from reception and Manager Mr. Hai
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Exceptional”
A great hideaway. Staff is very helpful. The facilities is excellent. Highly recommended.
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Amazing view”
Love the view and facilities. Cleanliness is tiptop and nice deco. Love it.!! Abit pricy but would love to go back again.
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Awesome location”
Really enjoyed the views and the pool is fantastic.
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Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management
Highly recommended”
Nice place. Please open all facilities: 4 seasons warm swiming pool and other facilities in Level 11
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Dear Tuan, We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your information the 11th floor will be open by end of April. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management
Recommended”
Nice place. Please open all facilities: 4 seasons warm swiming pool and other facilities in Level 11
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Dear Tuan, We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your information the 11th floor will be open by end of April. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management
Recommended”
Nice place. Please open all facilities: 4 seasons warm swiming pool and other facilities in Level 11
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Dear Tuan, We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be aware that all our activities on our 11th floor will be open this month. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management
Nice view”
Room is very clean, lots of amenities for children, children's playroom is nice and clean . The minus point is that the car parking space is crowded and too sunny. Check-in area too small. But the view is very beautiful, there is no private beach.
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Dear Quynh, We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our private beach is visible depending on the tide. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management
Enjoyable!”
Nice location but no private beach. View from room is amazing. Breakfast is ok. Saunna opens late and in short time.
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Dear Ms. Huong, Thank you very much for your review, we are delighted to know that you and your family enjoyed the view from your room and super breakfast. We are sorry that the sauna opening time did not meet your expectation I assumed you talked about complimentary time since our sauna and steam bath service's opened from 10:00 to 22:00 daily. There is no private beach in the hotel but I believed that the clean and well managed beach next to did not let's you down. Once again, thank you for your positive review. We do hope that we are still in your top list when you are in the area. Best regards, Hai Mau (Ms.) Front Office Manager Have a great weekend.
Great location but infrastructure can be better”
We booked at short notice and did not have chance to choose much from other 5- stars resort. The hotel looks great, Rooms are clean and tidy with the standard. Rooms with Seaview are of the great view which really valuable For those wishing to enjoy the Bay. The biggest minus point which gave us not a good experience was the shower very weak and did not have enough hot water while we came on one of the coldest days during this winter. Moreover Wi-Fi did not function and even the cell phone signal are very weak. I would highly recommend to stay in this hotel if the two minus points can be fixed which I do not think there is any big issue.
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Dear Ms. Ngan, Thank you for taking the time to tell us about your experience at the Hôtel Perle d'Orient Cat Ba - MGallery early this year. We delighted to read that you liked the view from the room and hotel location. We are also sorry that your experience did not meet your expectations at some areas; please allow us to express our sincerest apologies. At MGallery, we strive to provide a superior service experience to every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The wifi connection quality, hot water and water pressure which mentioned have been repaired and improved much. Hotel guests can access high speech wifi throughout the hotel complimentary. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management
5 Star MGallery with no proper WIFI???”
This hotel was just recently built, so It’s fair to say their interior and facilities are good enough, I’ll give them that. But seriously a 5 star MGallery hotel doesnt have a proper wifi system??? Overall, it is good but definitely not worth their price. And they forgot my bag upon storing luggages for checking out!
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Dear Jackson, Thank you for your recent review toward Hotel Perle D'Orient Cat Ba subsequent to your travel to the island. I am sorry to hear that the wifi did not work properly during your time staying here. Definitely this is an important area that we should pay attention to. I had a conversation with my IT Manager and we are looking into how to upgrade the wifi. In regard to your bag, my colleague at Concierge did do an investigation in our Lost and Found system and unfortunately we have not had any clue for any item under your name. We will for sure contact you if any finding arises. Jackson, we look forward to welcoming you back until opportunity permits. Many thanks again and with our warm regards, Severine Krawec General Manager.
New hence many aspects to improve”
The hotel is newly opened so facilities are new, location is good, close to town yet feeling secluded enough. Nice pool and great view of the sea from high floor room. Nevertheless, things can improve. When I checked in, there was extra bed set up in my room which I didn’t ask for. Called the lobby, staff promised to remove it but took me few tries to call them again (no one picked up) and 30 mins later, had to grab housekeeping staff in the hallway to help. I stayed in 2 different room categories so had the chance to compare them. The higher room category actually didn’t have any wall decoration like the lower room category. Also, set up of amenities are different in each room. Seems either there’s no standard or the staff don’t follow standards/ receive proper training. F&B wise, very good breakfast. We had dinner too,food came in big portion. The waitress was clearly new, had to check for everything before answering simple questions like tabasco sauce. FO staff were helpful and willing to accommodate but again they were too busy due to high number of guests & lack of staff. And please change the clock above your lobby bar, the time is wrong! Overall, recommend travellers to book this hotel but only after they have fined tune their service and all facilities (like rooftop pool) are fully open. At the moment it’s not up to par. Classic case of owner trying to open early to make some quick cash even though the staff/ service/ facilities are not ready yet!
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Dear Duong, Thank you very much for taking your time to write a review toward Hotel Perle D'Orient Cat Ba. I am sorry that there were some areas that did not meet your expectation, particularly in regards to Room and Dinner. I did have discussion with my team and we already had plan to improve our service quality, especially with more vigorous training schedule. Duong, it is my pleasure if I can have another chance to welcome you back when occassion permits. With many thanks again. Severine Krawec. General Manager.