Hotel Petchkasem Grand

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Review score5.9
Based on41reviews
Hotel Petchkasem Grand
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7.7 Very good location
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7.7Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Garden

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Verified traveler reviews

Verified traveler reviews

Agoda Reviews (41)
Booking.com Reviews (9)

4.1

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Review score
  • Cleanliness 5.5
  • Facilities 5.4
  • Location 7.7
  • Room comfort and quality 5.7
  • Service 5.5
  • Value for money 5.4
Review score
based on 4 reviews
  • Cleanliness 4.0
  • Facilities 3.0
  • Location 5.5
  • Room comfort and quality 6.0
  • Service 5.0
  • Value for money 5.5
Review score
  • Cleanliness 5.5
  • Facilities 6.0
  • Location 7.8
  • Room comfort and quality 4.4
  • Service 5.5
  • Value for money 5.7
  • Cleanliness 6.2
  • Facilities 6.3
  • Location 8.3
  • Room comfort and quality 6.0
  • Service 5.7
  • Value for money 5.5
Review score
based on 2 reviews
  • Cleanliness 3.0
  • Facilities 4.0
  • Location 7.0
  • Room comfort and quality 4.0
  • Service 4.0
  • Value for money 3.0
Review score
based on 7 reviews
  • Cleanliness 5.4
  • Facilities 4.5
  • Location 7.4
  • Room comfort and quality 7.3
  • Service 5.4
  • Value for money 5.4
Review score
based on 3 reviews
  • Cleanliness 6.0
  • Facilities 4.0
  • Location 8.7
  • Room comfort and quality 6.0
  • Service 6.0
  • Value for money 4.7
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Room type
  • Deluxe Double or Twin
  • VIP Double Bed Small

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2.0
david from United Kingdom
Solo traveler
Deluxe Double or Twin
Stayed 1 night in May 2017
filthy pool”
dirty discusting pool
Reviewed May 12, 2017
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4.8
Ian from United Kingdom
Couple
Deluxe Double or Twin
Stayed 6 nights in April 2017
Not for foreigners!”
When I arrived, they were going to put me in a room with a large king bed, even though I booked a twin bed room. Seems they had no idea what twin beds meant & had to put a picture up on my phone of what it is. Their English skills were minimal & it took 30 minutes or more (with lot of discussion in Thai) that finally I got a room with twin beds. The manager did ask "Why do I need a twin bed room?" No business of his, but a friend was coming later. I had to vacate the room early next morning as the toilet did not flush. Moved to next room, & found a light at the entrance did not work. I did report it & was promised it would be replaced. It was not the whole time I was there, even with more reminders. Also, the shower head expelled more water on the ceiling, walls & on the floor. The shower head seal was damaged. This was reported with promises of repair. Never happened. Food for breakfast was entirely Thai style, & unless you are used to it, as I am, it's not suitable for foreign travelers. It's also not a very healthy menu. The situation of the hotel is also not suitable for foreigners, with long walks to local shops, stores, 7/11 & good restaurants & coffee shops. Getting laundry done was also a headache. Staff had no idea what to do & it took a long time (1st time) before a form was produced. The 2nd time, same as the first as there were different staff that time. Basically, a very unsuitable hotel all round for foreigners. It seemed to be nearly full all the time by local groups (of companies/reps ?) who were noisy, not entirely 'au fait' into hotel behavior, attitude & how to go about things. My opinion is that you should not represent this hotel on your web site.
Reviewed May 02, 2017
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6.4
David from Australia
Solo traveler
Deluxe Double or Twin
Stayed 1 night in April 2017
Well worn”
Cannot add much to all the previous reviews and agree it is a well worn hotel in a good location.  The included breakfast by the pool was good, with a section of dishes including fruit and eggs cooked to order. The pool looked good and the water was clear, with some debris that could be easily swept away. The room was large, clean and a very tired bathroom!
Reviewed April 03, 2017
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6.4
craig from United States
Solo traveler
Deluxe Double or Twin
Stayed 2 nights in December 2016
Not a good hotel. TV was all thai. No english. Half of the staff could not speak enlish”
old and overpriced hotel. 2 star at best.
Reviewed December 11, 2016
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4.4
Kaseka from Cambodia
Family with young children
Deluxe Double or Twin
Stayed 2 nights in November 2016
First, the images were a bit misleading. Bathrooms, elevators, utensils, and the rooms were dirty.”
Cons: - The bathrooms were dirty and dark. The mirror was in really bad shape and was not clean enough to be placed in a three star hotel. - The floors were really worn out and old. Paint on walls looked really old and dirty as well. - We booked this hotel also because there was a pool and that was in the photos as well. To our disappointment, it was dirty and we couldn't swim at all. - The elevators are very old, dusty, and had a horrible stench. - Carpet in the bedrooms felt really old and dirty. - The lighting in the rooms were very dim, too dim for my liking. They also had a very bad stench. Pros: - The included breakfast was okay, but there weren't a lot of options.
Reviewed November 19, 2016
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9.6
Martin from Thailand
Solo traveler
Deluxe Double or Twin
Stayed 5 nights in October 2016
A nice & quiet place to relax... ”
Nice breakfast in the garden Staff very helpful
Reviewed October 27, 2016
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4.8
Anthony from United Kingdom
Solo traveler
Deluxe Double or Twin
Stayed 2 nights in October 2016
Aviod it”
Cobwebs in the room, old linen needs replaced, poor choice for breakfast. Old light fittings, in fact the whole of the hotel is desperate for an upgrade. I would not recommend this hotel to any of my friends. Good location for checking out the city.
Reviewed October 10, 2016
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4.0
Neil from United Kingdom
Couple
Deluxe Double or Twin
Stayed 1 night in July 2016
Very disappointed in my stay”
The rooms was dirty ciggerete burns in carpet,breakfast disgusting ,cold coffee etc ,I could go on and on about this hotel never stay again ,I go to Thailand twice a year my dad lives in Surin ,I would expect refund if I get a hotel like this again I will not use your company ,,,,,,,
Reviewed July 18, 2016
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4.8
Jozef from Netherlands
Business traveler
Deluxe Double or Twin
Stayed 2 nights in July 2016
Price and quality”
Cost not much but get also not much
Reviewed July 14, 2016
1 traveler found this review helpful. Did you? |
5.6
Wei from Thailand
Couple
Deluxe Double or Twin
Stayed 1 night in July 2016
Ease of lady shopping”
Many shopping for ladies neatby
Reviewed July 07, 2016
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