Hotel Pinnalanda

Hotel Pinnalanda

Pinnawala, Rambukkana, Pinnawala, Pinnawala, Sri Lanka, 71100
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Superior River View Hotel Pinnalanda
Superior River View
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    Bathroom Hotel Pinnalanda
    Bathroom Hotel Pinnalanda
    Entrance Hotel Pinnalanda
    Superior River View Hotel Pinnalanda
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     Hotel Pinnalanda

    Guest reviews

    7.8
    Very good
    /10
    (80 reviews)See what guests said
    10.0
    Exceptional

    "We had a fantastic time at this hotel, the rooms were clean,..."

    Keeley

    -

    December 3, 2018

    7.9
    Very good value for money

    Property highlights

    • Airport transfer

    • Air conditioning

    • Currency exchange

    • Balcony/terrace

    Exceptional
    Location
    9.3
    See map
    Exceptional location
    Value for money7.9
    Distance to city center9.3 km
    Location rating9.3
    Select your room
    Superior River View
    Superior River View
    ...
    • Room size: 25 m²/269 ft²
    • River view
    • 1 double bed and 1 king bed
    Enter dates to see prices
    Deluxe Double or Twin Room with River View
    Deluxe Double or Twin Room with River View
    ...
    • Room size: 14 m²/151 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Deluxe Double or Twin Room with River View
    Deluxe Double or Twin Room with River View
    ...
    • Room size: 13 m²/140 ft²
    • Shower
    Enter dates to see prices
    Superior Double Room with Lake View
    Superior Double Room with Lake View
    ...
    • Room size: 16 m²/172 ft²
    • Shower
    Enter dates to see prices
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    What people love about the property

    • 8.4
      Excellent

      "The staff were really helpful, and friendly and the food was really good too."

      Bethany

      |

      July 13, 2018

    • 10.0
      Exceptional

      "The staff was very nice and concerned that we enjoyed our stay."

      Marion

      |

      June 27, 2017

    • 10.0
      Exceptional

      "Amazing spectacle to see."

      Amanda

      |

      January 21, 2018

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    More about Hotel Pinnalanda

    More about Hotel Pinnalanda

    10.0
    Exceptional

    "The rooms were very nice and clean, with AC."

    Marion

    |

    June 27, 2017

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Loved our stay here."

    Amanda

    |

    January 21, 2018

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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (80)Booking.com Reviews (296)
    7.8
    /
    10
    Cleanliness7.4
    Facilities7.1
    Location9.3
    Room comfort and quality7.2
    Service7.8
    Value for money7.9
    Provided by verified guests of Agoda
    All languages
    All guests (80)

    Show reviews that mention 

    Showing 67 verified guest comments
    1234
    8.4
    Excellent
    Lawrence from United States
    Solo traveler
    Superior River View
    Stayed 1 night in February 2019
    Rough start but excellent experience ”
    Got chatted to enter with no explanation. Felt like a rip off. Hotel staff explained the fee for elephant area. Finally clear. Had elephants right in front of my balcony. Excellent experience. Friendly & helpful staff. Expensive for my budget and worth it for a treat. Amazing!
    Reviewed February 05, 2019
    6.8
    Good
    Nico from Netherlands
    Family with young children
    Superior River View
    Stayed 1 night in January 2019
    Hotel itself is ok”
    It seems the hotel is going through some renovations during our stay. For Diner and Breakfast we had to go to the other Pinnalanda building located next to the hotel, which was fine. Both breakfast and diner were excellent. Hotel staff was very friendly but have mis-informed us multiple times about the time and place the elephants would arrive and where and how we could consume our breakfast. I would not recommend this hotel or the Orphanage as a whole as i did not like what i saw with the elephants in the river. Some were forced to lay down in the river and beaten with sticks because it didn't go fast enough. It is clearly visible the elephants are very scared for the keepers (with their sharp sticks) and they are very (to) calm and behave as expected. Nevertheless it is a beauty to see the Elephants in the river. I took nice pictures of those who were left alone and were not chained down.
    Reviewed January 28, 2019
    8.8
    Excellent
    ARUN from India
    Family with young children
    Superior River View
    Stayed 1 night in December 2018
    Perfect stay for Elephant watching. Worth the money.”
    If you are a family with young children, then this is the best place. Elephants bathing right on your room door step and having breakfast with the view. One of my best experience in Sri Lanka. Kids loved it. Staffs: Madhu and Santha - excellent service. Food: Pretty good too. Rooms: Very spacious and very clean. Cons: Its best to go after 4pm for Check-in or else you need to pay the entrance fee even if you have booked the room (not to the hotel but to the park). Very wrong in my opinion. Hotel management has to do something about this. Recommended.
    Reviewed December 23, 2018
    10.0
    Exceptional
    Keeley from United Kingdom
    Couple
    Superior River View
    Stayed 2 nights in November 2018
    Exceptional”
    We had a fantastic time at this hotel, the rooms were clean, comfortable and the air con worked really well. We were looked after by Gayan from the moment we arrived and he was amazing. obviously the elephants were amazing to see but the hotel made the experience more enjoyable. The food was really good and freshly cooked.
    Reviewed December 03, 2018
    8.4
    Excellent
    Bethany from United Kingdom
    Group
    Superior River View
    Stayed 1 night in July 2018
    Amazing view of the elephants!”
    It’s a clean and friendly hotel. The best part is the closest view of the elephants bathing, it’s the best hotel to see them. Starting from 8:30 and right up till 12 there were tons of elephants. Breakfast on the balcony. The staff were really helpful, and friendly and the food was really good too.
    Reviewed July 13, 2018
    6.0
    Jacques from South Africa
    Couple
    Superior River View
    Stayed 1 night in June 2018
    Above average”
    In the room there was blood on the wall, the walls were mouldy in the bathroom and there was also a leak. However the staff were great, friendly and the food was incredible. A wonderful location. No breakfast was included which was not value for money.
    Reviewed June 13, 2018
    6.0
    David from Canada
    Couple
    Superior River View
    Stayed 1 night in April 2018
    Only good for watching elephants”
    Room and other facilities satisfactory at best, food and service satisfactory at best, but a great location for watching elephants in river. Hotel needs a better procedure for allowing checkin before 4pm - perhaps include extra charge in room rates rather than the current process of having to wait or buy elephant park tickets, even if you are only one hour early.
    Reviewed April 18, 2018
    10.0
    Exceptional
    Faryn from Australia
    Couple
    Superior River View
    Stayed 2 nights in July 2017
    We were pleasantly surprised!!!”
    Great value for $$$
    Reviewed March 14, 2018
    10.0
    Exceptional
    Amanda from Australia
    Family with teens
    Superior River View
    Stayed 1 night in January 2018
    Great little hotel to view elephants”
    Loved our stay here. Slight issue at check in but this was soon rectified. Room was clean with a massive window that overlooks the river. Amazing shower!!! Bathroom was a little smelly from the drain, but not a big deal...find this in a lot of places. Dinner wasn’t spectacular but it was fine. Had breakfast on the deck at 8.30am with a small group of elephants arriving at 9am. As the hotel only has 3 or 4 rooms, there were only about 4 of us watching these elephants. Then at 10am, a much larger group came to bathe. Again we had a great viewing spot, right outside our hotel room. Amazing spectacle to see. An added bonus was a Sri Lankan wedding being held at the hotel, with the bride staying right next to us. Wonderful to see the colour and dance of the wedding. Only bit of advice, is don’t arrive before 4pm for check in. You will be unable to enter the hotel grounds to check in unless you pay 2500 rupees/person (to view elephant bathing in the afternoon). Overall, great value for money...book well in advance as rooms book quickly...but it is quite an experience to have breakfast whilst watching those majestic animals bathe!
    Reviewed January 21, 2018
    8.4
    Excellent
    Mahesh from Sri Lanka
    Couple
    Superior River View
    Stayed 1 night in December 2017
    We enjoyed our stay at this hotel. The food was good. Staff was friendly. ”
    Excellent place to see the elephants.
    Reviewed January 02, 2018
    10.0
    Exceptional
    Joanne
    Couple
    Superior River View
    Stayed 1 night in December 2017
    Elephant experience”
    Excellent location for viewing elephants bathing in the river which they do several times a day. River view rooms have view from windows and tables and chairs on deck where you can have your meals. Clean and tidy room. Very relaxing stay. Only drawback for us was noise due to wedding in hotel and smell of cooking in room. Definitely value for money. Wish we could have stayed longer.
    Reviewed December 10, 2017
    6.4
    Good
    Joanne from Philippines
    Group
    Deluxe Double or Twin Room with River View
    Stayed 1 night in September 2017
    Location. Location. Location.”
    We booked the room with river view and we were very happy. Room is nahh. Shower doesnt have any holder for shampoo/soap, so you will put them on the floor. The towels are not white anymore. The sofa in front of the room overlooking the river is also dirty. We didnt dare sit on it. The plus sides of this hotel, you dont have to pay the entrance fee if you arrive after 4pm. You'll also get the best seats if you plan to watch the bathing of the elephants in the Oya River at 9am every morning. You have private balcony overlooking the river.
    Reviewed September 21, 2017
    10.0
    Exceptional
    Marion from Austria
    Solo traveler
    Superior River View
    Stayed 1 night in June 2017
    Great Stay”
    We stayed in the hotel only for night but enjoyed it very much. The rooms were very nice and clean, with AC. The staff was very nice and concerned that we enjoyed our stay. Although we didn't visit the orphanage, we could watch the elephants in the river during breakfast.
    Reviewed June 27, 2017
    6.4
    Good
    Sebastian from Poland
    Couple
    Superior River View
    Stayed 1 night in March 2017
    Good location to watch Elephants!!!”
    Pros: - perfect location just next to the river Cons: - simple room old - many mosquitos - breakfast only 8.00 - 8.30
    Reviewed March 12, 2017
    9.6
    Exceptional
    Katie from United Kingdom
    Couple
    Superior River View
    Stayed 1 night in December 2016
    Great location and friendly staff”
    Fabulous room which gave us prime spot for watching the elephants in the morning. Seeing the first elephants bathe at 8.30am without the crowds was the real benefit. Food was good with hands on friendly service.
    Reviewed December 30, 2016
    8.8
    Excellent
    Petr from Czech Republic
    Couple
    Superior River View
    Stayed 1 night in December 2016
    Great location”
    Staying just 1 night. Top location - just by the river where the elephants are bathing. Great breakfast, but poor and pricy dinner.
    Reviewed December 18, 2016
    5.6
    Melanie from Germany
    Couple
    Superior River View
    Stayed 1 night in October 2016
    ripping off on its finest!!!!”
    if you want to check in before 4 pm you have to pay extra entrance to come to your room!!! the place is really quiet and after 4pm all the shops are closed. the staff is really unfriendly! a really new bathroom but only cold water! only reason to go there are the elefants!! they take a bath in the river right in front the hotel and they are really amazing!
    Reviewed October 27, 2016
    5.6
    Martin from Switzerland
    Family with young children
    Superior River View
    Stayed 1 night in July 2016
    Booking”
    Agoda booking did not reach on time
    Reviewed July 16, 2016
    7.2
    Very good
    Richard from United Kingdom
    Couple
    Superior River View
    Stayed 1 night in March 2016
    Great view, not great hotel”
    + great view, good size room, good breakfast, price - staff, service, noisy air con and fridge in room (had to switch both off), elephants chained up at the river were very stressed out. Not convinced the "orphanage" are treating them well
    Reviewed April 21, 2016
    8.3
    Excellent
    wes from United Kingdom
    Couple
    Superior River View
    Stayed 1 night in February 2015
    Excellent”
    Location, Location, Location.
    Staff were very attentive. Room was spacious and well designed. The view in the morning was stunning and worth the money alone..! Breakfast was average but with an uninterrupted view of the river and elephants while we ate more than made up for it. Regular visits are on the cards.
    Reviewed January 18, 2016
    1234
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