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Hotel Plaza Caribe Cancun
Superior Double Non-Smoking, Hotel Plaza Caribe Cancun in Cancun
a beach with a pool, chairs, and a pool table, Hotel Plaza Caribe Cancun in Cancun
a large indoor swimming pool with a large glass ceiling, Hotel Plaza Caribe Cancun in Cancun
Interior view, Hotel Plaza Caribe Cancun in Cancun
Interior view, Hotel Plaza Caribe Cancun in Cancun
Swimming pool [outdoor], Hotel Plaza Caribe Cancun in Cancun

Removed from saved list

7.5

Very good

133 reviews

133 reviews

Housekeeping3
Breakfast1
Garden1
See map
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
El Parque de las Palapas

110 m

Soriano Mercado

220 m

Comercial Mexicana

240 m

Picante

280 m

Karamba

310 m

Popular landmarks
Mercado 28 Market

790 m

Torre Escenica

4.7 km

La Isla Shopping Village

8.9 km

Interactive Aquarium

8.9 km

Avenida Kukulkan

9.4 km

Closest landmarks
Suplementos deportivos

80 m

farmacias especializados

340 m

Explanada Ayuntamiento

430 m

Cancun Government Palace

450 m

Parque del Ayuntamiento

470 m

Hotel Plaza Caribe Cancun

Pino Street Mza. 1 Lot 19 Smza. 23, Cancún Downtown, Cancun, Mexico, 77500 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Cancún Downtown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous La Isla Shopping Village. Rated with 3 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.

Highlights

90 meters to public transportation

Front desk [24-hour]

Inside city center

110 meters to El Parque de las Palapas

Free Wi-Fi in all rooms!

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Swimming pool [outdoor]

Bar

Restaurants

Your dates are popular among travelersUsers are booking a place in Cancun every 5 minutes on Agoda.com
Value for money7.6
Distance to city center0 Km
Location rating8.7
Nearest airportCancun International Airport (CUN)
Distance to airport14.5 km

Rooms available at Hotel Plaza Caribe Cancun

Superior Double Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 2 double beds
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Deluxe Double Room - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 2 double beds
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Deluxe King Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 king bed
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Superior 2 Double Bed Room
...
  • Room size: 15 m²/161 ft²
  • Shower
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Executive Deluxe King Bed Room
...
  • Room size: 15 m²/161 ft²
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Deluxe Room, 2 Double Beds, Pool View, Executive Level
...
  • Room size: 15 m²/161 ft²
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Executive Deluxe 2 Double Bed Room with Pool View
...
  • Room size: 15 m²/161 ft²
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Executive Non-Refundable
...
  • Shower
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Room Assigned on Arrival
...
  • Shower
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Executive Room
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at Hotel Plaza Caribe Cancun?

Check-in is from 03:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Plaza Caribe Cancun?

For those who wish to drive their own cars, Hotel Plaza Caribe Cancun has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests.

Is breakfast offered at Hotel Plaza Caribe Cancun?

Wake up to a great continental breakfast at Hotel Plaza Caribe Cancun. Adults can enjoy breakfast offered with an additional charge of 156 MXN if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Plaza Caribe Cancun?

Hotel Plaza Caribe Cancun features an on-site restaurant for your dining convenience.

What is the smoking policy at Hotel Plaza Caribe Cancun?

Hotel Plaza Caribe Cancun does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hotel Plaza Caribe Cancun?

The closest train, metro, or bus station is ADO Bus Station, 80 m away from Hotel Plaza Caribe Cancun.

What restaurants are nearby Hotel Plaza Caribe Cancun?

Hotel Plaza Caribe Cancun’s neighborhood is Cancún Downtown which includes popular restaurants such as La Parrilla, La Casa de los Abuelos and Loncheria El Pocito.

What popular shopping places are close to Hotel Plaza Caribe Cancun?

Located in the Cancún Downtown area, Hotel Plaza Caribe Cancun is close to great shopping choices like Mercado 28 Market, Las Plazas Outlet Cancun and Avenida Tulum.

What are popular attractions near Hotel Plaza Caribe Cancun?

Hotel Plaza Caribe Cancun is located in Cancún Downtown area, which is famous for attractions such as Tulum Avenue, El Parque de las Palapas and Iglesia de Cristo Rey.

What popular beaches are close to Hotel Plaza Caribe Cancun?

Hotel Plaza Caribe Cancun is located in the Cancún Downtown area, which includes Xcacel Beach.

What popular natural sightseeing spots are close to Hotel Plaza Caribe Cancun?

Hotel Plaza Caribe Cancun is located within Cancún Downtown, which makes it conveniently close to natural sights including Tres Rios Ecopark, Ta'akbil-Ja and reserva bonampak.

See map

Explore the neighborhood

What people love about Hotel Plaza Caribe Cancun

  • 10

    Exceptional
    Cleanliness

    "Very clean room."

    chepelsky

    |

    April 1, 2020

  • 8

    Very good
    Location

    "Easy access to buses and food shop"

    teresa

    |

    February 11, 2023

  • 10

    Exceptional
    Location

    "The hotel is in a good location."

    George

    |

    December 24, 2022

Property ranking|Compared to 1,136 Cancun properties
See all rankings
Room comfort score
7.2/10
Cheapest price score
Location score
8.7/10
Value for money score
7.6/10
Better than
98
%
of Cancun properties
Better than
98
%
of Cancun properties
Better than
97
%
of Cancun properties
Better than
94
%
of Cancun properties
Overall rating:

7.5

Very good
133 reviews
Cleanliness
7.3
Facilities
6.9
Location
8.7
Read all reviews >
More about Hotel Plaza Caribe Cancun

More about Hotel Plaza Caribe Cancun

Hotel Plaza Caribe Cancun

You'll love the exceptional convenience during your stay at Hotel Plaza Caribe Cancun, located right in the heart of the city center, with an easy access to everything in Cancun. With its ideal location just 8.8 km from La Isla Shopping Village, Hotel Plaza Caribe Cancun gives you easy and fast options for shopping, food, or basic needs without too much travel time.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Hotel Plaza Caribe Cancun. Stay connected throughout your stay with free internet access provided. Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out, luggage storage and safety deposit boxes.
Wear your favorite outfits again and again thanks to the laundry service offered at Hotel Plaza Caribe Cancun. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Hotel Plaza Caribe Cancun are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that bottled water is available in some select rooms.
You can stay fresh and clean with toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hotel Plaza Caribe Cancun, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Hotel Plaza Caribe Cancun has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the salon. The many offerings at Hotel Plaza Caribe Cancun ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


Around the property

With its convenient location, the hotel offers easy access to all Cancun has to offer. You're sure to want to visit Avenida Kukulkan located 9.4 km away, among the most sought-after photographs for anyone visiting Cancun. Sometimes the best vacation days are spent doing nothing. With Playa Delfines located 12.5 km away, you can turn a sunny day into a perfect chill out with sand and surf.


Reasons to stay here

Spend less here on rooms than you would at 98% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 98% of accommodations in the city.
This accommodation beats more than 97% of competition in the city on room comfort.

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Amenities and facilities

Good
Facilities

6.9

Most talked about facilities

Internet

3 mentions

Food & Dining

2 mentions

Swimming Pool

2 mentions

Breakfast

1 mention

Languages spoken
  • English
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [continental]
  • Kitchen
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
Available in all rooms
  • Accessible by stairs
  • Air conditioning
  • Blackout curtains
  • Cleaning products
  • Closet
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mirror
  • Mosquito net
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Socket near the bed
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
Restaurants on site
Restaurante
  • Cuisine: Mexican
  • Menu: Buffet

Location

Pino Street Mza. 1 Lot 19 Smza. 23, Cancún Downtown, Cancun, Mexico, 77500
Excellent
Location

8.7

Airports
  • Cancun International Airport (CUN)
    14.5 km
  • Cozumel International Airport (CZM)
    73.5 km
Public transportation
  • ADO Bus Station
    90 m
  • Cancun Bus Station
    100 m
Hospital or clinic
  • Suplementos deportivos
    80 m
Shopping
  • La Isla Shopping Village
    8.9 km
Convenience store
  • 7 Eleven
    30 m
Cash withdrawal
  • ATM
    50 m

What's nearby

Popular landmarks
  • Mercado 28 Market
    790 m
  • Torre Escenica
    4.7 km
  • La Isla Shopping Village
    8.9 km
  • Interactive Aquarium
    8.9 km
  • Avenida Kukulkan
    9.4 km
  • Mayan Museum of Cancun
    11.4 km
  • Playa Delfines
    12.2 km
  • El Rey Archaeological Zone
    12.5 km
  • Wet'n Wild Cancun
    15.7 km
  • Xoximilco Cancun by Xcaret
    19.1 km
Nearby landmarks
  • Suplementos deportivos
    80 m
  • ADO Bus Station
    90 m
  • Cancun Bus Station
    100 m
  • El Parque de las Palapas
    110 m
  • Soriano Mercado
    220 m
  • Comercial Mexicana
    240 m
  • Picante
    280 m
  • Karamba
    310 m
  • Instituto Nacional de Migración
    330 m
  • farmacias especializados
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until05:30
  • Check-out until13:00
Getting around
  • Distance from city center0 Km
  • Travel time to airport (minutes)25
Extras
  • Breakfast charge (unless included in room price)156 MXN
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 134
  • Room voltage110
  • Year property opened1981
  • Most recent renovation2018

Reviews of Hotel Plaza Caribe Cancun from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.3
Facilities6.9
Location8.7
Room comfort and quality7.2
Service7.3
Value for money7.6
High score for Cancun
Rating
9+ Exceptional (12)
8-9 Excellent (15)
7-8 Very Good (23)
6-7 Good (16)
<6 Below Expectation (16)
Time of the year
Mar - May (26)
Jun - Aug (9)
Sep - Nov (12)
Dec - Feb (35)

Show reviews that mention 

Showing 82 verified guest comments
12345
10.0
Exceptional
chepelsky from Mexico
Solo traveler
Superior Double Non-Smoking
Stayed 1 night in March 2020

Excellent staff. Always had a front line person who spoke English.”

Very clean room. Nice garden is part of the hotel area. Swimming pool had tables around it. Allowed to smoke in this outdoor area.

Reviewed April 01, 2020

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10.0
Exceptional
sharon from United Kingdom
Couple
Superior Double Non-Smoking
Stayed 1 night in January 2019

Great lay over”

Stayed here to be close to ADO - did not dissapoint at all Awesome local knowledge by staff for getting around and 24 hour buses to the hotel zone Cant fault

Reviewed April 13, 2019

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10.0
Exceptional
Mats from Mexico
Solo traveler
Superior 2 Double Bed Room
Stayed 1 night in February 2022

Good at busstation”

Nice hotel Near busstatione. Good pool. Good restaurang. Nice stuff. I Have stayed Many times Now.

Reviewed February 16, 2022

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8.4
Excellent
Darlene from Canada
Family with young children
Superior Double Non-Smoking
Stayed 1 night in January 2020

Great hotel for stop over”

Directly across the street from the bus terminal. Easy and convenient if taking the bus. Neighborhood is rough and I would not venture out after dark. Hotel is fine with its tall wall surrounding the complex. Hotel is clean but tired and worn. Has a pool. Breakfast which was included was sufficient. Staff are excellent.

Reviewed January 17, 2020

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8.4
Excellent
Denis from Canada
Couple
Superior Double Non-Smoking
Stayed 1 night in November 2020

Pleasant stay , great location across ADO bus station ”

Located across ADO bus station, only 30 meters walk . Staff is friendly and helpful. This is an old hotel but rooms are clean . Perfect place to stay if you need to take the bus early in the morning .

Reviewed November 11, 2020

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8.4
Excellent
Roderick from United States
Solo traveler
Superior Double Non-Smoking
Stayed 3 nights in March 2022

Excellent”

The facility is not that new and have some signs of wear and tear which is normal. The location is very near to almost everything which is good. Overall, you get the value of your money ✈️

Reviewed March 12, 2022

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8.0
Excellent
Tom from Mexico
Solo traveler
Superior 2 Double Bed Room
Stayed 2 nights in April 2021

Surprising Good Value”

Convenient. Close to ADO, Mickey D, great street food, 15 Peso beers from next door 7/11. They have taken great of me.

Reviewed April 14, 2021

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8.0
Excellent
Tom from United States
Solo traveler
Superior Double Non-Smoking
Stayed 1 night in March 2021

Internet Works Best”

in middle of hallway. ...Ambient noise difficult to avoid. Must love (tolerate) I'll mannered peacocks.

Reviewed March 14, 2021

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7.6
Very good
Tom from United States
Solo traveler
Superior Double Non-Smoking
Stayed 1 night in March 2021

Young Girl”

Evening shift cannot wait to spread I'll a will collecting additional 27 peso city tu's from someone who stayed 5 nights. Netflix and Prime only "work" if one has an account. YouTube is good, especially if you use often for news clips, sci-fi, economic stuff.

Reviewed March 15, 2021

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7.6
Very good
Tom from United States
Solo traveler
Superior Double Non-Smoking
Stayed 2 nights in March 2021

Have to Work to get QUIET”

Walls are thin.

Reviewed March 12, 2021

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7.2
Very good
Tom from Mexico
Solo traveler
Superior Double Non-Smoking
Stayed 1 night in April 2021

Solid”

Late night was first noisy night: chairs constantly scooting above unit, 2am!

Reviewed April 16, 2021

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8.7
Excellent
Deborah from Canada
Couple
Superior Double Non-Smoking
Stayed 1 night in February 2013

Great little spot”

Great location, awesome shower and reasonably priced.

We have stayed here numerous times while making our way from the airport to areas south of Cancun. The rooms are somewhat small but with a great shower and a flat screen tv. They are clean and comfy. The restaurant has good food and is open for breakfast, lunch and dinner. Everything is reasonably priced, the staff is friendly and always helpful. There is no bellman nor elevator so you do have to carry your bags up the stairs should you not be on the ground level. This hotel is downtown , not on the beach.

Reviewed February 18, 2013

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7.3
Very good
Bruno from Canada
Couple
Superior Double Non-Smoking
Stayed 4 nights in February 2014

Quiet hotel with good things to offer.”

Location, affordability, and the swimming pool.

The Plaza Caribe is located in central Cancun. The hotel has a large swimming pool, which is surrounded by a lush courtyard. In the courtyard you will find peacocks, parrots, and other birds. The people always say "hola" and smile. The food is okay, but there are many good restaurants nearby. We had a quiet and relaxing time at the Plaza Caribe.

Reviewed February 25, 2014

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7.7
Very good
Stephane from France
Solo traveler
Superior Double Non-Smoking
Stayed 1 night in March 2013

Surprisingly good hotel”

location, quiet, nice gardens and pool

I booked this hotel as i needed to go early to Cancun airport. It is situated just on the other side of the street from the ADO bus station. I was pleasantly surprised by the quality of the hotel. Once you go through the lobby, the hotel has an inside garden and nice swimming pool. The rooms are not near the street and are very quiet (and big), the guest are completely sheltered from the busy life around the bus station. Obviously not a place to spend a full holiday in Cancun, but a great place if you arrive late or leave early to the airport.

Reviewed March 22, 2013

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8.7
Excellent
Irene from Canada
Couple
Superior Double Non-Smoking
Stayed 3 nights in January 2013

clean with great service”

close to Ado bus station and super restaurants

our stay at the plaza caribe was comfortable affordable and close to restaurants and shopping. wonderful pool with nice sitting area. tservice was incredible from the front desk housekeeping.waiters and the security person francesco

Reviewed February 05, 2013

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6.7
Good
Sandra from Canada
Solo traveler
Superior Double Non-Smoking
Stayed 3 nights in December 2014

Convenient for ADO buses”

free Internet, nice pool area, opposite ADO bus station

I chose to stay at Hotel Plaza Caribe because I was picking up a tour there. I found the hotel decent, but nothing really special. Although there were definite advantages, as mentioned above, the room I was given was dark and damp. There was no proper window in my room and there were quite a few mosquitoes buzzing inside the room. Also, the hotel was decidedly noisy, not due to street noise, but because noise carries extremely well in stone/concrete buildings. The older wing where I was housed was also undergoing renovations; which ment near constant hammering and drilling overhead (8 am - 7 pm). I don't think the rooms in this area should be rented out right now.

Reviewed December 06, 2014

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5.2
Stephanie from Germany
Group
Superior Double Non-Smoking
Stayed 1 night in March 2018

great location for onward travels”

if you come to Cancun to continue to Yucatan best is to stay here as the ADO bus station is just opposite the hotel! perfect! otherwise the hotel is really mediocre. when we had diner there cause we arrived late one of us felt sick. it is clean but the place is very run down. it smells very strongly of bleach detergent. we nearly felt nauseous! and the bleach destroyed one of our t-shirts. there must have been bleach left on the surfaces as my green t-shirt had a bleach mark when I took it out of the room so, value is good for Cancun especially as it is so close to ADO which has been a great and very good value experience

Reviewed March 28, 2018

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10.0
Exceptional
Wendy from Australia
Couple
Superior Double Non-Smoking
Stayed 4 nights in December 2012

Very festive and friendly”

Shopping, food and marketsmjust a short walk away.

A wonderful place to stay if you want to submerge yourself in the Mexican culture. Bus station is just across the road so if you want to experience the high rise glitsy hotels and commercialism you can get there quickly. Wonderful food at the hotel. Rooms are very clean, pool is nice. Staff are welcoming.

Reviewed January 17, 2013

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9.3
Exceptional
susan from United Kingdom
Couple
Superior Double Non-Smoking
Stayed 1 night in June 2012

great hotel”

perfect for bus station and airport connections

very clean and pleasant hotel and 20 yards from bus terminal very good value for money and very helpful staff .the food was good value for your money but too much to eat [skip the starter],only down side the beds/mattresses are very hard

Reviewed June 24, 2012

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8.0
Excellent
genevieve from United States
Couple
Superior Double Non-Smoking
Stayed 1 night in March 2012

great location, quiet but small and bland room. Ad”

across from bus terminal but quiet

great hotel staff very helpful. the hatel has a nice pool and a great patio with peacocks and parrots. flowering bushes are all around. the restaurant opens on to the patio. The room did not have any view other than a wall. it was adequate for a short stay.

Reviewed March 16, 2012

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