7.5

Very good
/10
(648 reviews)See what guests said
Highly rated by guests – 81% would recommend
Highly rated by guests – 81% would recommend
Housekeeping3
Breakfast1
Garden1
See map

8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Mercado 28 Market 790 m
Torre Escenica 4.7 km
La Isla Shopping Village 8.9 km
Interactive Aquarium 8.9 km
Avenida Kukulkan 9.4 km
Mayan Museum of Cancun 11.4 km
El Rey Archaeological Zone 12.5 km
Playa Delfines 12.6 km
Wet'n Wild Cancun 15.7 km
Xoximilco Cancun by Xcaret 19.1 km
Nearby landmarks
Suplementos deportivos 80 m
Cancun Bus Station 100 m
El Parque de las Palapas 110 m
Soriano Mercado 220 m
Comercial Mexicana 240 m
Picante 280 m
Karamba 310 m
Instituto Nacional de Migración 330 m
farmacias especializados 340 m
Backstage Theater-Cabaret 350 m
Hotel Plaza Caribe Cancun

"Very clean room."

chepelsky - April 1, 2020
Superior Double Non-Smoking Hotel Plaza Caribe Cancun
Swimming pool Hotel Plaza Caribe Cancun
Interior view Hotel Plaza Caribe Cancun
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Free Wi-Fi

Hotel Plaza Caribe Cancun

Pino Street Mza. 1 Lot 19 Smza. 23, Cancun Downtown, Cancun, Mexico, 77500 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Mercado 28 Market
Within 790 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • 100 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Bar

Your dates are popular among travelersUsers are booking a place in Cancun every 8 minutes on Agoda.com
Value for money7.7
Distance to city center0 Km
Location rating8.7
Nearest airportCancún International Airport (CUN)
Distance to airport14.8 km

Rooms available at Hotel Plaza Caribe Cancun

Deluxe Double Room - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 2 double beds
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Superior Double Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 2 double beds
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Deluxe King Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 king bed
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Superior 2 Double Bed Room
...
  • Room size: 15 m²/161 ft²
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Executive Deluxe King Bed Room
...
  • Room size: 15 m²/161 ft²
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Executive Deluxe 2 Double Bed Room with Pool View
...
  • Room size: 15 m²/161 ft²
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Deluxe Double Room, 1 King Bed, Executive Level
...
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    Executive
    ...
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      Deluxe Quadruple Room
      ...
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        Deluxe Double Room King Bed
        ...
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          Frequently asked questions

          What time is check-in and check-out at Hotel Plaza Caribe Cancun?

          Check-in is from 03:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Hotel Plaza Caribe Cancun?

          For those who wish to drive their own cars, Hotel Plaza Caribe Cancun has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests.

          Is breakfast offered at Hotel Plaza Caribe Cancun?

          Wake up to a great continental breakfast at Hotel Plaza Caribe Cancun. Adults can enjoy breakfast offered with an additional charge of 156 MXN if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

          What are my dining options at Hotel Plaza Caribe Cancun?

          Hotel Plaza Caribe Cancun features an on-site restaurant for your dining convenience.

          What is the smoking policy at Hotel Plaza Caribe Cancun?

          Hotel Plaza Caribe Cancun does not permit smoking in any of its rooms, but allows smoking in designated areas.

          What are popular attractions near Hotel Plaza Caribe Cancun?

          Hotel Plaza Caribe Cancun’s location in the Cancun Downtown neighborhood makes it close to famous attractions including Tulum Avenue, El Parque de las Palapas and Iglesia de Cristo Rey.

          Show more questions
          See map
          Explore the neighborhood
          Property ranking|Compared to 1,032 Cancun properties
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          Cheapest price score
          Location score
          8.7/10
          Room comfort score
          7.2/10
          Value for money score
          7.5/10
          Better than
          99
          %
          of Cancun properties
          Better than
          96
          %
          of Cancun properties
          Better than
          96
          %
          of Cancun properties
          Better than
          94
          %
          of Cancun properties
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          Overall rating:

          7.5

          Very good
          648 reviews
          Cleanliness
          7.4
          Facilities
          7.0
          Location
          8.7
          Read all reviews >
          More about Hotel Plaza Caribe Cancun

          More about Hotel Plaza Caribe Cancun

          Whether you're a tourist or traveling on business, Hotel Plaza Caribe is a great choice for accommodation when visiting Cancun. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

          Hotel Plaza Caribe offers impeccable service and all the essential amenities to invigorate travelers. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, wheelchair accessible, 24-hour front desk, facilities for disabled guests can be enjoyed at the hotel.

          Step into one of 134 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, separate living room, internet access – wireless, non smoking rooms, air conditioning which can be found in some rooms. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as outdoor pool, children's playground, garden. Hotel Plaza Caribe is an ideal place of stay for travelers seeking charm, comfort and convenience in Cancun.

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          Most talked about facilities

          Internet

          3 mentions

          Food & Dining

          2 mentions

          Swimming Pool

          2 mentions

          Breakfast

          1 mention

          What they offer

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Food and dining

          Breakfast options

          Continental

          Restaurants on site

          Restaurante
          Cuisine:Mexican
          Menu:Buffet

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Reviews of Hotel Plaza Caribe Cancun from real guests

          Provided by verified guests of Agoda
          7.5
          /
          10
          Cleanliness7.4
          Facilities7.0
          Location8.7
          Room comfort and quality7.2
          Service7.4
          Value for money7.7
          High score for Cancun
          Rating
          9+ Exceptional (8)
          8-9 Excellent (13)
          7-8 Very Good (21)
          6-7 Good (15)
          <6 Below Expectation (12)
          Time of the year
          Mar - May (24)
          Jun - Aug (9)
          Sep - Nov (10)
          Dec - Feb (26)
          Don't miss out!Users are booking a place in Cancun every 8 minutes on Agoda.com
          All guests (103)
          All languages

          Show reviews that mention 

          Showing 69 verified guest comments
          1234
          8.7
          Excellent
          Deborah from Canada
          Couple
          Superior Double Non-Smoking
          Stayed 1 night in February 2013

          Great little spot”

          Great location, awesome shower and reasonably priced.

          We have stayed here numerous times while making our way from the airport to areas south of Cancun. The rooms are somewhat small but with a great shower and a flat screen tv. They are clean and comfy. The restaurant has good food and is open for breakfast, lunch and dinner. Everything is reasonably priced, the staff is friendly and always helpful. There is no bellman nor elevator so you do have to carry your bags up the stairs should you not be on the ground level. This hotel is downtown , not on the beach.

          Reviewed February 18, 2013

          See room deals

          7.3
          Very good
          Bruno from Canada
          Couple
          Superior Double Non-Smoking
          Stayed 4 nights in February 2014

          Quiet hotel with good things to offer.”

          Location, affordability, and the swimming pool.

          The Plaza Caribe is located in central Cancun. The hotel has a large swimming pool, which is surrounded by a lush courtyard. In the courtyard you will find peacocks, parrots, and other birds. The people always say "hola" and smile. The food is okay, but there are many good restaurants nearby. We had a quiet and relaxing time at the Plaza Caribe.

          Reviewed February 25, 2014

          See room deals

          7.7
          Very good
          Stephane from France
          Solo traveler
          Superior Double Non-Smoking
          Stayed 1 night in March 2013

          Surprisingly good hotel”

          location, quiet, nice gardens and pool

          I booked this hotel as i needed to go early to Cancun airport. It is situated just on the other side of the street from the ADO bus station. I was pleasantly surprised by the quality of the hotel. Once you go through the lobby, the hotel has an inside garden and nice swimming pool. The rooms are not near the street and are very quiet (and big), the guest are completely sheltered from the busy life around the bus station. Obviously not a place to spend a full holiday in Cancun, but a great place if you arrive late or leave early to the airport.

          Reviewed March 22, 2013

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          8.7
          Excellent
          Irene from Canada
          Couple
          Superior Double Non-Smoking
          Stayed 3 nights in January 2013

          clean with great service”

          close to Ado bus station and super restaurants

          our stay at the plaza caribe was comfortable affordable and close to restaurants and shopping. wonderful pool with nice sitting area. tservice was incredible from the front desk housekeeping.waiters and the security person francesco

          Reviewed February 05, 2013

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          6.7
          Good
          Sandra from Canada
          Solo traveler
          Superior Double Non-Smoking
          Stayed 3 nights in December 2014

          Convenient for ADO buses”

          free Internet, nice pool area, opposite ADO bus station

          I chose to stay at Hotel Plaza Caribe because I was picking up a tour there. I found the hotel decent, but nothing really special. Although there were definite advantages, as mentioned above, the room I was given was dark and damp. There was no proper window in my room and there were quite a few mosquitoes buzzing inside the room. Also, the hotel was decidedly noisy, not due to street noise, but because noise carries extremely well in stone/concrete buildings. The older wing where I was housed was also undergoing renovations; which ment near constant hammering and drilling overhead (8 am - 7 pm). I don't think the rooms in this area should be rented out right now.

          Reviewed December 06, 2014

          See room deals

          5.2
          Stephanie from Germany
          Group
          Superior Double Non-Smoking
          Stayed 1 night in March 2018

          great location for onward travels”

          if you come to Cancun to continue to Yucatan best is to stay here as the ADO bus station is just opposite the hotel! perfect! otherwise the hotel is really mediocre. when we had diner there cause we arrived late one of us felt sick. it is clean but the place is very run down. it smells very strongly of bleach detergent. we nearly felt nauseous! and the bleach destroyed one of our t-shirts. there must have been bleach left on the surfaces as my green t-shirt had a bleach mark when I took it out of the room so, value is good for Cancun especially as it is so close to ADO which has been a great and very good value experience

          Reviewed March 28, 2018

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          10.0
          Exceptional
          Wendy from Australia
          Couple
          Superior Double Non-Smoking
          Stayed 4 nights in December 2012

          Very festive and friendly”

          Shopping, food and marketsmjust a short walk away.

          A wonderful place to stay if you want to submerge yourself in the Mexican culture. Bus station is just across the road so if you want to experience the high rise glitsy hotels and commercialism you can get there quickly. Wonderful food at the hotel. Rooms are very clean, pool is nice. Staff are welcoming.

          Reviewed January 17, 2013

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          10.0
          Exceptional
          chepelsky from Mexico
          Solo traveler
          Superior Double Non-Smoking
          Stayed 1 night in March 2020

          Excellent staff. Always had a front line person who spoke English.”

          Very clean room. Nice garden is part of the hotel area. Swimming pool had tables around it. Allowed to smoke in this outdoor area.

          Reviewed April 01, 2020

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          9.3
          Exceptional
          susan from United Kingdom
          Couple
          Superior Double Non-Smoking
          Stayed 1 night in June 2012

          great hotel”

          perfect for bus station and airport connections

          very clean and pleasant hotel and 20 yards from bus terminal very good value for money and very helpful staff .the food was good value for your money but too much to eat [skip the starter],only down side the beds/mattresses are very hard

          Reviewed June 24, 2012

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          8.4
          Excellent
          Darlene from Canada
          Family with young children
          Superior Double Non-Smoking
          Stayed 1 night in January 2020

          Great hotel for stop over”

          Directly across the street from the bus terminal. Easy and convenient if taking the bus. Neighborhood is rough and I would not venture out after dark. Hotel is fine with its tall wall surrounding the complex. Hotel is clean but tired and worn. Has a pool. Breakfast which was included was sufficient. Staff are excellent.

          Reviewed January 17, 2020

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          8.4
          Excellent
          Denis from Canada
          Couple
          Superior Double Non-Smoking
          Stayed 1 night in November 2020

          Pleasant stay , great location across ADO bus station ”

          Located across ADO bus station, only 30 meters walk . Staff is friendly and helpful. This is an old hotel but rooms are clean . Perfect place to stay if you need to take the bus early in the morning .

          Reviewed November 11, 2020

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          10.0
          Exceptional
          sharon from United Kingdom
          Couple
          Superior Double Non-Smoking
          Stayed 1 night in January 2019

          Great lay over”

          Stayed here to be close to ADO - did not dissapoint at all Awesome local knowledge by staff for getting around and 24 hour buses to the hotel zone Cant fault

          Reviewed April 13, 2019

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          8.0
          Excellent
          genevieve from United States
          Couple
          Superior Double Non-Smoking
          Stayed 1 night in March 2012

          great location, quiet but small and bland room. Ad”

          across from bus terminal but quiet

          great hotel staff very helpful. the hatel has a nice pool and a great patio with peacocks and parrots. flowering bushes are all around. the restaurant opens on to the patio. The room did not have any view other than a wall. it was adequate for a short stay.

          Reviewed March 16, 2012

          See room deals

          8.3
          Excellent
          MICHAEL from Canada
          Solo traveler
          Superior Double Non-Smoking
          Stayed 1 night in March 2014

          Wonderful location opposite bus station yet quiet”

          Centrally located, nice pool, comfortable room

          Being right across from the bus station for intercity and airport suited well in this case. With a room facing the pool deck courtyard it's quiet and doesn't feel like being in the centre of town at all. All's easy walking distance: eating, parks, shopping, night markets.

          Reviewed June 11, 2014

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          5.7
          Peter from Denmark
          Business traveler
          Deluxe Double Room - Non-Smoking
          Stayed 2 nights in October 2012

          Dissapointing”

          Well situated for my purpose being on a business trip

          The hotel was supposed to be 4 star, and I even booked a suite. It turned out to be like two adjacant rooms with one bathroom. A lot of broken stuff in the room and definitely not worth more tha 2 stars. Water coming through the ceiling and generally NOT well kept. It was clean though. WiFi was working ok. Breakfast was acceptable and staff was nice - but not very professional/experienced??? Next time I will choose another hotel in the same area.

          Reviewed October 30, 2012

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          5.7
          Noora from Finland
          Couple
          Superior Double Non-Smoking
          Stayed 2 nights in March 2015

          Ok hotel for basic needs”

          Location, hot water, good wifi

          The hotel was good enough to fill our needs as a 2 night stay while shifting from one location to another. Bus station is right next to the hotel, wifi worked well and swimming pool was good extra. The staff was not very eager to serve and the room smelled mould. Not worth the money, but was decent for our needs.

          Reviewed March 10, 2015

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          7.3
          Very good
          JENNIFER from Canada
          Couple
          Superior Double Non-Smoking
          Stayed 1 night in March 2014

          Close to bus depot”

          Across the street from main bus depot

          Convenient for the bus depot. Beds were brick hard. Pillows were thin. Newly renovated room had shower stall in the room with clear walls. Toilet was adjacent to shower, with no door therefor no privacy at all.

          Reviewed March 29, 2014

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          8.8
          Excellent
          Cornelia from United Kingdom
          Solo traveler
          Superior Double Non-Smoking
          Stayed 1 night in January 2017

          Perfect”

          Just what I wanted for one night. Nothing special just next to bus station

          Reviewed February 02, 2017

          See room deals

          6.4
          Good
          Wai from Hong Kong SAR, China
          Group
          Superior Double Non-Smoking
          Stayed 2 nights in December 2016

          Good location, nice staff”

          - The first night was very noisy as there was a party held outside until midnight. + The staffs are friendly and very helpful. The hotel location is good and ADO bus terminal just across the street. Close to bus and taxi station.

          Reviewed December 24, 2016

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          7.2
          Very good
          Said from Mexico
          Couple
          Superior Double Non-Smoking
          Stayed 1 night in July 2018

          No regreso ”

          La verdad lo mejor es la ubicación. Fuera de eso. El aire acondicionado en el cuarto es el más ruidoso que uno puede imaginar imagino habrá quien no le deje dormir. El baño tiene puerta semi transparente cero íntimidad o necesitas exceso de confianza para utilizar el wc y que prácticamente te vean hacerlo. Las camas están bien. Lo conveniente es que está justo enfrente del ado (terminal de camiones) en mi caso cumplió su cometido para pasar una noche y luego viajar en camión. Cerca de un 7eleven, oxxo y bien comunicado en situación de camiones que te lleven a diferentes sitios.

          Reviewed July 23, 2018

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          1234
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