Please note, the hotel's parking is accessed by a vehicle lift and cannot accommodate larger cars. Access to the car park is not available from 14:30 to 03:00. You can drive to the closest Municipal Car Park, underneath Plaza España, via Cruz Street.
Please note that access to the hotel via Diputación Street is closed from 17:00 to 03:00 daily, when the street becomes pedestrianised.
Please note that disabled access to the hotel is via a side entrance.
Please note that the pool area is not accessible for guests in a wheelchair.
We remind guests that smoking is not allowed within the facilities (except terrace/solarium and breakfast terrace). A EUR 200 will be charged to those who do not respect this rule, to cover the high cost of restoring the rooms to their smoke-free status.
All special requests such as high or low floors, double/twin beds, bath/shower or location of the rooms are assigned upon check-in and based on availability. Requests are not guaranteed, and they may incur additional charges. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.