Hotel Pocna Tulum
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Highlights




Facilities
Private beach
Free Wi-Fi
Free parking
Spa
Restaurants
Bar
Massage
Shuttle service
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.




Private beach
Free Wi-Fi
Free parking
Spa
Restaurants
Bar
Massage
Shuttle service
Based on 15 verified reviews
9.2
9.1
8.8
8.8
8.4
Location rating score
| Value for money | 8.4 |
| Location rating | 9.1 |
You can enjoy your stay at Hotel Pocna Tulum all the more by benefiting from the property's available spa services that are offered for all its guests to make your evening far better.
Yes! Hotel Pocna Tulum provides laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.
While remaining at Hotel Pocna Tulum, begin your holiday by visiting the nearest points of interest that are within close proximity to the property which include Las Palmas Beach, Playa Roca, and Pancho Villa.
Hotel Pocna Tulum can communicate in 2 languages and supports widely used languages such as English and Spanish for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
Past guests that stayed at Hotel Pocna Tulum have given this property a rating of 9.2 for its outstanding cleanliness as the major highlight for their stay.
66.0% of our verified guest assessments have given a positive review and comments about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for Hotel Pocna Tulum down in the review section.
Verified solo travelers that have stayed at this property have given Hotel Pocna Tulum an average rating of 8.6. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
Verified couple travelers that have stayed at this property have given Hotel Pocna Tulum an average rating of 8.6. You can look up on more descriptive customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.
Verified families with older children that have stayed at this property have given Hotel Pocna Tulum an average rating of 9.2. You can look into more specific customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
Verified group travelers that have stayed at this property have given Hotel Pocna Tulum an average rating of 8.6. You can look up more detailed customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.
The closest train, metro, or bus station is Tulum Bus station, 3277.93 m away from Hotel Pocna Tulum.
The nearest airport to Hotel Pocna Tulum is Felipe Carrillo Puerto Airport, 24.0 km away.

Discover the Charm of Hotel Pocna Tulum: Your Coastal Retreat in Mexico
Nestled along the stunning shores of Tulum, Mexico, Hotel Pocna offers a perfect blend of relaxed beachside luxury and vibrant local culture. Guests can enjoy a seamless check-in experience from 3:00 PM, allowing ample time to settle into their cozy, well-appointed rooms and start exploring the breathtaking surroundings. With a convenient check-out time until 11:00 AM, visitors can make the most of their stay, whether it's lounging on the pristine beaches or discovering nearby Mayan ruins.
Hotel Pocna Tulum warmly welcomes families, offering a child-friendly policy that allows children aged 0 to 3 to stay free of charge. This makes it an ideal destination for families seeking a memorable and affordable getaway. Whether you're seeking a peaceful retreat or an adventure-filled holiday, Hotel Pocna provides a comfortable and inviting atmosphere for all travelers eager to experience the magic of Tulum.
Relaxation and Entertainment at Hotel Pocna Tulum
Discover a haven of leisure and entertainment at Hotel Pocna Tulum, where guests can unwind and enjoy a variety of amenities designed for ultimate relaxation. Sip on refreshing cocktails at the stylish on-site bar, perfect for socializing or enjoying a quiet evening. For those seeking rejuvenation, the hotel offers soothing massage services and a tranquil spa, providing a perfect escape from everyday stress. Surrounded by lush gardens, guests can stroll through vibrant greenery, creating a peaceful ambiance that enhances their stay. Additionally, the elegant salon offers a space for grooming and pampering, ensuring you look and feel your best during your Tulum adventure.
Exciting Sports Facilities at Hotel Pocna Tulum
Discover a haven for sports enthusiasts and beach lovers alike at Hotel Pocna Tulum. The hotel boasts an on-site golf course, offering guests a perfect opportunity to enjoy a relaxing round amidst stunning natural surroundings. Whether you're a seasoned golfer or a beginner, the beautifully maintained course provides a scenic backdrop for a memorable game.
For those seeking aquatic adventures, the hotel features an outdoor pool where you can unwind and soak up the sun in a tranquil setting. Guests can also indulge in thrilling diving and snorkeling experiences directly from the private beach, exploring the vibrant marine life just steps from the hotel. With its pristine beach access, Hotel Pocna Tulum ensures an active and exhilarating stay, combining leisure and adventure in one exceptional location.
Convenience Facilities at Hotel Pocna Tulum
Hotel Pocna Tulum offers a range of thoughtful amenities designed to make your stay seamless and enjoyable. Guests can enjoy the convenience of free Wi-Fi available throughout all rooms and public areas, ensuring you stay connected whether you're relaxing in your room or exploring the vibrant surroundings. Daily housekeeping services keep your space fresh and comfortable, while luggage storage options provide added flexibility for your travel plans.
Convenient Transport Facilities at Hotel Pocna Tulum
Hotel Pocna Tulum offers guests a range of transport options to enhance their stay and explore the stunning surroundings of Tulum. Enjoy the convenience of a complimentary car park, allowing you to securely leave your vehicle without any additional cost. For those looking to explore further afield, the hotel provides a reliable shuttle service, making it easy to visit local attractions and beaches comfortably and hassle-free. Additionally, the hotel can assist with arranging various tours, giving guests the opportunity to discover the rich culture, natural beauty, and hidden gems of the region with ease. Whether you're here for relaxation or adventure, Hotel Pocna Tulum ensures your transportation needs are well taken care of, so you can focus on enjoying your trip to the fullest.
Comfort and Convenience in Every Stay at Hotel Pocna Tulum
Experience a relaxing retreat with our thoughtfully equipped rooms at Hotel Pocna Tulum. Each room features a private balcony or terrace, offering a perfect spot to unwind while soaking in the vibrant Tulum surroundings. To ensure your comfort, we provide high-quality linens and plush towels, creating a cozy and inviting atmosphere for every guest.
Exquisite Dining Experience at Hotel Pocna Tulum
At Hotel Pocna Tulum, guests can indulge in delicious culinary delights at the on-site restaurant, where a variety of local and international dishes are crafted with fresh, quality ingredients. Whether you're craving a hearty breakfast to start your day or a flavorful dinner after exploring Tulum, the restaurant offers a welcoming ambiance and a diverse menu to satisfy every palate. For added convenience, the hotel also provides attentive room service, allowing you to enjoy your favorite meals in the comfort and privacy of your own room.
To ensure a comfortable and hassle-free stay, Hotel Pocna Tulum features daily housekeeping services that maintain the cleanliness and freshness of your accommodations. This thoughtful attention to detail guarantees a relaxing environment, so you can focus on enjoying your vacation and the beautiful surroundings of Tulum. From delectable dining options to exceptional service, Hotel Pocna Tulum is dedicated to making your stay memorable and enjoyable.
Discover Comfortable and Diverse Room Options at Hotel Pocna Tulum
Hotel Pocna Tulum offers a variety of inviting and well-appointed rooms to suit every traveler's needs. Whether you're seeking a cozy space with a partial ocean view, a spacious suite with jungle vistas, or a luxurious master suite with a panoramic plunge pool, you'll find the perfect accommodation to enhance your stay. Options like the Casa Maya Partial Ocean View A/C and the Jungle View Suite provide a blend of comfort and scenic beauty, while the Deluxe King Suite offers a touch of elegance for those looking for extra space.
Booking your stay through Agoda ensures you receive the best prices available, making your Tulum experience both affordable and hassle-free. With easy booking processes and exclusive deals, you can secure your ideal room quickly and confidently, so you can focus on enjoying all the beauty and adventure that Tulum has to offer.
Discover the Enchanting Charm of Tulum, Mexico
Nestled along the stunning Caribbean coast, Tulum is a captivating destination that seamlessly blends ancient history with modern-day paradise. Just a short distance from Hotel Pocna Tulum, visitors can explore the majestic Tulum Ruins, an iconic archaeological site perched above turquoise waters, offering breathtaking views and a glimpse into the region’s rich Mayan heritage. The town itself is a vibrant hub of culture, with colorful streets lined with boutique shops, eco-friendly cafes, and lively markets showcasing local crafts and cuisine.
Seamless Journey from the Airport to Hotel Pocna Tulum
Traveling from the nearest airports to Hotel Pocna Tulum is a straightforward and scenic journey that sets the tone for an unforgettable stay in this vibrant destination. The closest major airport is Cancun International Airport (CUN), approximately a 1.5 to 2-hour drive from Tulum. Upon arrival, guests can opt for a pre-arranged private shuttle, which offers comfort and convenience, or choose to rent a car for more flexibility to explore the stunning Riviera Maya at their own pace. Several reputable transportation services operate from the airport to Tulum, providing easy online booking options to ensure a smooth transition from plane to paradise.
For those arriving at Cozumel International Airport, a ferry ride from Cozumel to Playa del Carmen is required, followed by a scenic drive or shuttle service to Tulum. Alternatively, travelers arriving at Cancun Airport can take advantage of shared shuttles, taxis, or rental cars that will comfortably escort them directly to Hotel Pocna Tulum. The journey is not only hassle-free but also offers breathtaking views of the Caribbean coastline and lush jungle, building anticipation for the relaxing and vibrant experience awaiting at the hotel.
Explore Tulum’s Rich Heritage and Natural Beauty from Hotel Pocna Tulum
Situated in the vibrant heart of Tulum, Hotel Pocna offers easy access to some of the region’s most captivating landmarks and attractions. Just a short distance away, the iconic Tulum Ruins beckon history enthusiasts with their ancient Mayan architecture and breathtaking ocean views, providing a glimpse into the region’s rich cultural heritage. For nature lovers, Tulum National Park offers lush landscapes, diverse wildlife, and pristine beaches perfect for exploration and relaxation.
Convenient Access to Tulum Bus Station from Hotel Pocna Tulum
Hotel Pocna Tulum offers guests exceptional connectivity to the vibrant city of Tulum through its close proximity to the Tulum Bus Station. This major transportation hub provides easy access for travelers arriving from or heading to various destinations across the region, making it a perfect starting point for exploring the Riviera Maya. Whether you're planning a day trip to nearby attractions or traveling further afield, the bus station's reliable services ensure a smooth and hassle-free journey.
Located just a short distance from the hotel, the Tulum Bus Station is easily accessible by local transport options or even a leisurely walk. Its strategic position allows guests to effortlessly connect to different parts of Tulum and beyond, including popular beaches, archaeological sites, and neighboring towns. This convenient transport link enhances your stay at Hotel Pocna Tulum, ensuring you can explore the area with ease and comfort, making your visit to this stunning Mexican destination truly unforgettable.
A Culinary Paradise Just Around the Corner
Hotel Pocna Tulum is surrounded by a vibrant array of dining options that cater to every palate. From the lively flavors of Charlie’s and París de Noche to the savory offerings at La Gira Rodizio and Gory Tacos, food lovers will find endless choices. For casual and quick bites, HOT Casual Food is perfect, while Italian Steak House offers a taste of Italy with a Mexican twist. Seafood enthusiasts can indulge at Los Tarascos or explore the diverse menu at Restaurant Asiaki. For authentic local cuisine, Restaurant Paamul provides a delightful experience, and with six different establishments in close proximity, guests can enjoy a rich tapestry of flavors without ever straying far from their hotel.
Shopping Landmarks Near Hotel Pocna Tulum
Explore a vibrant array of shopping destinations just moments from Hotel Pocna Tulum. Art enthusiasts will enjoy visiting the Mexican Art Gallery and Cachay Gallery, both showcasing stunning local and contemporary artworks. For unique handcrafted souvenirs, Artesanias Sol Maya and La Lupita Boutique offer exquisite artisanal crafts and fashion. Art lovers can also explore Casa Hernandez, Hernandez Gallery Tulum, and La Troupe, which feature captivating local art and cultural pieces. For outdoor enthusiasts, Iguana Bike Shop provides bike rentals to explore the area at your own pace. Additionally, La Llorona and La Perfumeria are perfect for discovering local fragrances and boutique treasures, making your shopping experience in Tulum truly memorable.
Affordable Comfort at Hotel Pocna Tulum Compared to Tulum's Average
Hotel Pocna Tulum offers an inviting and budget-friendly option for travelers seeking a memorable stay in this vibrant city. With room prices ranging from $151 to $200 per night, guests can enjoy comfortable accommodations without stretching their budget. This price point makes Hotel Pocna an attractive choice for those looking to experience Tulum's stunning beaches and rich culture while keeping costs in check.
In contrast, the average hotel room in Tulum tends to cost between $201 and $250 per night, reflecting the area's popularity and upscale offerings. While many hotels in the city may charge a premium, Hotel Pocna provides a more affordable alternative without compromising on quality or comfort. Visitors can enjoy the perfect balance of value and experience, making Hotel Pocna Tulum an excellent option for both leisure and budget-conscious travelers.
Exceptional Customer Satisfaction at Hotel Pocna Tulum
Guests consistently praise Hotel Pocna Tulum for its outstanding overall experience, reflected in its impressive 8.5 rating. The hotel’s prime location in Tulum offers guests easy access to the area's stunning beaches and vibrant local attractions, making it an ideal choice for both relaxation and exploration. Visitors also appreciate the hotel’s excellent facilities and meticulous cleanliness, which contribute to a comfortable and enjoyable stay.
Moreover, guests commend the attentive staff, whose performance enhances the welcoming atmosphere of the hotel. With a strong emphasis on value, facilities, and service quality, Hotel Pocna Tulum stands out as a top-rated destination for travelers seeking a memorable stay in this beautiful Mexican destination.
Excellent8.8
Facilities
Exceptional9.1
Location

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Please note: Park entrance fee (government rate): Foreign visitors: MXN $415.37 per person Mexican nationals: MXN $255.00 per person Free: Children under 12, seniors over 60, people with disabilities, and Tulum residents (with ID). Wristband system: Brown wristband – Daily access: MXN $120.74 per person/day White wristband – Included with admission, valid for the entire stay Environmental tax (at check-in): 1 person: MXN $33.00/night 2 people: MXN $55.00/night 3 people: MXN $71.00/nightGuests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
Breakfast
Location
Atmosphere
Beach
Cleanliness
Nature
Room size
Shower
Value for money
I am sitting at their beach club as I write this review. I am so impressed with the kindness and 24/7 assistance of the staff at Pocna, day after day. Security is on point, beach cleanliness (even with sargazo) is daily, we have Keurig machine in our room and delicious breakfast every morning. Early morning tour? Staff packed our breakfast, yoga on site? Free daily. I feel like I'm staying with old friends rather than in an hotel. Highly recommend!
We made our reservations around 3 months before our stay but Pocna emailed me 2 days before our flight that our Ocean Front room was unavailable due to ".big trouble with a water installation" and they would relocate us. After questioning, the next day I was told it would be an Ocean View room but we would be compensated with an Herbal Bath at the spa. At this time, I scrambled to find another hotel but all that was left were super expensive hotel options, so we stayed. I told them I wanted financial compensation for the cheaper room but they never replied. When we got there we were NOT given financial compensation but a bottle of sparkling wine was brought to our room (we had no interest in an herbal bath!). The room was got was called ocean view but the ocean was no where to be seen from the room :( We noticed there were three rooms that construction work was being done on but they were nowhere NEAR to being habitable (and they should have never booked these out in the first place). Staff were all super nice at the restaurant but the food was not very good (free breakfast was dissapointing and we are not even very picky. Coffee was the worst Ive ever had- so weak it was like brown water). To keep it in perspective- we go to Mexico almost every year. This was our first time to stay in Tulum. Pretty beach but Everything is crazy expensive. We live in in a very expensive city and prices here were no cheaper (margaritas all over $10) so this was not the Mexico we were used to The resort charged more for everything too (airport transfers they offered were $300 but we used a private company for $200 instead. They wanted to charge $60 for our required covid test but the hotel next door charged $35). BUT to top it all off, when we were checking out we were told that one of the staff members actually overcharged my credit card by $1000. We are still waiting on that to be credited.... Pros: the rooms were nice and clean with good air-con (horrible wifi though
Hotel muy bonito en zona de la reserva. Ecológico con ambiente de selva Especial para relajarse y conocer de ruinas en Tulum y fauna de selva maya
Está en una zona hermosa, donde puedes descansar a gusto
Private beach
Free Wi-Fi in all rooms!
Daily housekeeping
Bar
“Fantastic.”
Perfect serenity!