Hotel Polo Towers
 Hotel Polo Towers
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Lobby Hotel Polo Towers
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7.1
Very good
/10
(42 reviews)See what guests said
See map
7.6
Very good
Location rating score
Very good location
Parking
FREE
Free Wi-Fi

Hotel Polo Towers

Oakland Road, Police Bazar, Shillong, India, 793001 - See map
"Very good team and Staff at reception, very helpful in arranging travel ."
Kumaresan - July 26, 2018
Exceptional reputation
Recommended by 81% of guests
Very good service
7.5 rating for service
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Bar

  • Fitness center

Property ranking|Compared to 393 Shillong properties
See all rankings
Review score - United States
8.4/10
Location score
7.6/10
Service score
7.5/10
Cleanliness score
7.1/10
Better than
99
%
of Shillong properties
Better than
98
%
of Shillong properties
Better than
98
%
of Shillong properties
Better than
98
%
of Shillong properties
Value for money6.6
Location rating7.6

Rooms available at Hotel Polo Towers

Premier Room
Premier Room
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 2 single beds and 1 double ...
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Presidentilal Suite
Presidentilal Suite
...
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    Premium Single
    Premium Single
    ...
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      Executive Suite
      Executive Suite
      ...
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        More about Hotel Polo Towers

        More about Hotel Polo Towers

        9.6
        Exceptional

        "Food is good and ambience is very good."

        Kumaresan

        |

        July 26, 2018

        An overview

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        What they offer

        9.6
        Exceptional

        "Enjoyed the stay and Good place to re visit"

        Kumaresan

        |

        July 26, 2018

        Read more reviews
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        Property's guest policies

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        Some helpful facts

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        Announcements

        Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

        Reviews of Hotel Polo Towers from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (42)Booking.com Reviews (114)
        7.1
        /
        10
        Very good
        Cleanliness7.0
        Facilities6.5
        Location7.6
        Service7.5
        Value for money6.6
        Rating
        9+ Exceptional (3)
        8-9 Excellent (1)
        7-8 Very Good (3)
        6-7 Good (3)
        <6 Below Expectation (6)
        Time of the year
        Mar - May (5)
        Jun - Aug (6)
        Sep - Nov (1)
        Dec - Feb (4)
        All guests (42)
        Showing 16 verified guest comments
        9.6
        Exceptional
        R from India
        Family with young children
        Stayed 5 nights in June 2019

        Nice hotel. Rooms are clean. Breakfast is excellent. Near to Police Bazar where one can go by walk.”

        Nice hotel. Value for money.

        Reviewed June 29, 2019
        8.0
        Excellent
        SANDIP from India
        Couple
        Stayed 3 nights in January 2019

        PLEASANT STAY”

        Right from reception to departure we received very much courtesy from all hotel staff. food is bit expensive in comparison with quantity.

        Reviewed January 14, 2019
        8.4
        Excellent
        Suvir from India
        Couple
        Stayed 1 night in August 2018

        Excellent”

        Great location, great staff!

        Reviewed August 15, 2018
        9.6
        Exceptional
        Kumaresan from India
        Group
        Stayed 3 nights in July 2018

        Exceptional”

        Very Friendly Staff and hospitality is of high standard. Food is good and ambience is very good. Very good team and Staff at reception, very helpful in arranging travel . Enjoyed the stay and Good place to re visit

        Reviewed July 26, 2018
        5.2
        Praphull from India
        Family with young children
        Stayed 2 nights in June 2018

        Very small rooms and poor response of house keeping staff. ”

        I called two times to house keeping staff as my ac was not working...neither anyone came nor did they called me back. Rooms are very small...you rarely get to open your luggage even.

        Reviewed June 17, 2018
        4.4
        Ashish from India
        Family with young children
        Stayed 3 nights in May 2018

        Overpriced ”

        Rooms are very small no space of movement. Housekeeping services are very good and quick. The restaurant is very small again with less seating and understaffed, it takes them ages to serve even water as the waiters are too few. Breakfast menu does not change and you get same breakfast everyday. However the food is good. Health club is only for namesake and is more like a store room.

        Reviewed June 03, 2018
        4.8
        Ramesh from India
        Family with teens
        Stayed 3 nights in May 2018

        Paid for extra bed but was not offered for the 3+days that we were there. Not worth the price”

        They showed a room that was pathetic and after 1 hour and showing 4 rooms, we got a decent room. Although we had prepaid the entire amount including for an extra bed, they never once asked our offered an extra bed. Not worth the price charged

        Reviewed May 15, 2018
        6.4
        Good
        Ashish from India
        Couple
        Stayed 1 night in April 2018

        View”

        No view. it says mountain view but its right in the middle of city with lot of traffic outside with continuous noise.

        Reviewed May 01, 2018
        6.8
        Good
        Gaurav from India
        Family with young children
        Stayed 2 nights in August 2017

        Nice business trip”

        Overall experience with this hotel was average .Room was not specious as we expected ,facilities provided by Hotels were average . Staff persons were very much professional and educated. Location was good but away from market .

        Reviewed April 03, 2018
        6.0
        Rajit
        Couple
        Stayed 1 night in December 2017

        Optional Good..”

        No dressing table is there...half of the room is dark...allocation of lights in the room is worst...

        Reviewed December 26, 2017
        7.6
        Very good
        Manish
        Family with teens
        Stayed 1 night in December 2017

        One day stay ... Christmas Eve ”

        Shillong ... a place which I will never get tired of ... The location of the hotel is quite nearby police bazaar and one can just get some good exercise with some walking ... the rooms are good though the room which we booked was somewhat small (last minute booking-Christmas rush) ... the food here is really good (green Thai curry)

        Reviewed December 26, 2017
        7.6
        Very good
        SANTONU from India
        Family with young children
        Stayed 1 night in September 2017

        Rooms are small. Good is excellent ”

        The hotel does not have any view. No balcony. All sides are surrounded by markets.

        Reviewed October 03, 2017
        6.4
        Good
        Arun from India
        Business traveler
        Stayed 1 night in June 2017

        It is highly rated but is about 0only 3 star Breakfast is absolutely basin primary nature”

        Only basic breakfast. Bar and raturent is good Access is poor as the car to get yr luggage is difficult due to lot of elevation difference and steep ramp

        Reviewed June 14, 2017
        2.8
        Abhishek from India
        Couple
        Stayed 1 night in May 2017

        Bad Experience”

        During checkin they wasted our an hour time approx as they were no update about our advance full payment after heated argument with our travel manager they checked and confirmed yes they received Cleanliness was pathetic wc was leakage and wc water was draining in shower cubical area cubical area drain was almost choked after maintenance complaint also not rectified very small bathroom area, ok for thin people After request for bathing soap as well they provided hand soap multiple times which we denied to take and their statment was we donot of round soap in inventroy now In the Iris bar bartender was more busy in watching match rather than attending the client etc.. etc...

        Reviewed May 12, 2017
        4.8
        Meme from India
        Family with teens
        Stayed 2 nights in December 2016

        Disappointing stay”

        Considering the price of the rooms (Boutique room cost us 10000 excluding taxes), we expected way more than what was delivered. The food left a lot to be desired. The bar ran out of ice for some reason and they served us lukewarm drinks which we didnt enjoy at all.

        Reviewed December 16, 2016
        10.0
        Exceptional
        Saurav from India
        Couple
        Stayed 2 nights in April 2016

        Must stay ”

        Hotel is very good but you should carry all the toiletries because they won't provide toothbrush toothpaste.

        Reviewed April 28, 2016
        This is a popular property. Don't miss out!

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