Free Wi-Fi in all rooms!
|Value for money||6.6|
"Food is good and ambience is very good."
July 26, 2018
Situated in Police Bazar, Hotel Polo Towers is the perfect place to experience Shillong and its surroundings. Only 103KM away, this 4-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Hotel Polo Towers, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, car park are just a few of the facilities that set Hotel Polo Towers apart from other hotels in the city.
In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, air conditioning, heating, desk, mini bar to please the most discerning guest. The complete list of recreational facilities is available at the hotel, including fitness center. Hotel Polo Towers is an ideal place of stay for travelers seeking charm, comfort and convenience in Shillong.
"Enjoyed the stay and Good place to re visit"
July 26, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Hotel Polo Towers
Nice hotel. Rooms are clean. Breakfast is excellent. Near to Police Bazar where one can go by walk.”
Nice hotel. Value for money.
Right from reception to departure we received very much courtesy from all hotel staff. food is bit expensive in comparison with quantity.
Great location, great staff!
Very Friendly Staff and hospitality is of high standard. Food is good and ambience is very good. Very good team and Staff at reception, very helpful in arranging travel . Enjoyed the stay and Good place to re visit
Very small rooms and poor response of house keeping staff. ”
I called two times to house keeping staff as my ac was not working...neither anyone came nor did they called me back. Rooms are very small...you rarely get to open your luggage even.
Rooms are very small no space of movement. Housekeeping services are very good and quick. The restaurant is very small again with less seating and understaffed, it takes them ages to serve even water as the waiters are too few. Breakfast menu does not change and you get same breakfast everyday. However the food is good. Health club is only for namesake and is more like a store room.
Paid for extra bed but was not offered for the 3+days that we were there. Not worth the price”
They showed a room that was pathetic and after 1 hour and showing 4 rooms, we got a decent room. Although we had prepaid the entire amount including for an extra bed, they never once asked our offered an extra bed. Not worth the price charged
No view. it says mountain view but its right in the middle of city with lot of traffic outside with continuous noise.
Nice business trip”
Overall experience with this hotel was average .Room was not specious as we expected ,facilities provided by Hotels were average . Staff persons were very much professional and educated. Location was good but away from market .
No dressing table is there...half of the room is dark...allocation of lights in the room is worst...
One day stay ... Christmas Eve ”
Shillong ... a place which I will never get tired of ... The location of the hotel is quite nearby police bazaar and one can just get some good exercise with some walking ... the rooms are good though the room which we booked was somewhat small (last minute booking-Christmas rush) ... the food here is really good (green Thai curry)
Rooms are small. Good is excellent ”
The hotel does not have any view. No balcony. All sides are surrounded by markets.
It is highly rated but is about 0only 3 star Breakfast is absolutely basin primary nature”
Only basic breakfast. Bar and raturent is good Access is poor as the car to get yr luggage is difficult due to lot of elevation difference and steep ramp
During checkin they wasted our an hour time approx as they were no update about our advance full payment after heated argument with our travel manager they checked and confirmed yes they received Cleanliness was pathetic wc was leakage and wc water was draining in shower cubical area cubical area drain was almost choked after maintenance complaint also not rectified very small bathroom area, ok for thin people After request for bathing soap as well they provided hand soap multiple times which we denied to take and their statment was we donot of round soap in inventroy now In the Iris bar bartender was more busy in watching match rather than attending the client etc.. etc...
Considering the price of the rooms (Boutique room cost us 10000 excluding taxes), we expected way more than what was delivered. The food left a lot to be desired. The bar ran out of ice for some reason and they served us lukewarm drinks which we didnt enjoy at all.
Must stay ”
Hotel is very good but you should carry all the toiletries because they won't provide toothbrush toothpaste.