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Hotel Polonia Medan Managed by Topotels

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Very good7.0
Based on 256 reviews
Hotel Polonia Medan Managed by Topotels
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7.4 Very good location
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7.4Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Air conditioning

  • Room service [24-hour]

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Room choices
Premier Deluxe
...
  • City view
  • 35 m²
  • 2 single beds or 1 super ki...
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Deluxe Room
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  • City view
  • 35 m²
  • 2 single beds and 1 king be...
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Superior
...
  • 28 m²
  • 2 single beds and 1 king be...
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Grand Deluxe
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  • City view
  • 40 m²
  • 1 super king bed
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Nearest essentials

Airports
  • 24 kilometers to
  • Kuala Namu International Airport (KNO)
  • 225 kilometers to
  • Ferdinand Lumban Tobing Airport (FLZ)
Public transportation
  • 1.6 kilometers to
  • Medan Train Station
  • 6 kilometers to
  • Medan Amplas Bus Station Central
Hospital or clinic
  • 350 meters to
  • Medan Medical Center
Pharmacy
  • 70 meters to
  • K24 Pharmacy
Convenience store
  • 250 meters to
  • Indomaret
Cash withdrawal
  • on site

More about

An overview

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Verified guest reviews

Agoda Reviews (256)
Booking.com Reviews (117)

5.8

Filter by guest type:
Very good
  • Cleanliness 6.8
  • Facilities 6.8
  • Location 7.4
  • Room comfort and quality 6.9
  • Service 7.1
  • Value for money 7.2
  • Cleanliness 6.6
  • Facilities 6.8
  • Location 7.2
  • Room comfort and quality 6.6
  • Service 6.7
  • Value for money 7.0
  • Cleanliness 6.8
  • Facilities 6.1
  • Location 7.5
  • Room comfort and quality 6.9
  • Service 7.0
  • Value for money 7.1
Very good
  • Cleanliness 6.9
  • Facilities 5.9
  • Location 7.4
  • Room comfort and quality 7.4
  • Service 7.3
  • Value for money 7.1
Very good
  • Cleanliness 7.2
  • Facilities 8.0
  • Location 7.7
  • Room comfort and quality 6.4
  • Service 7.0
  • Value for money 7.4
Very good
  • Cleanliness 7.1
  • Facilities 7.7
  • Location 7.0
  • Room comfort and quality 7.4
  • Service 8.0
  • Value for money 7.8
Very good
  • Cleanliness 6.7
  • Facilities 7.1
  • Location 7.8
  • Room comfort and quality 7.2
  • Service 7.7
  • Value for money 7.8
Provided by verified guests of Agoda
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Room type
  • Superior
  • Deluxe Room

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Showing 228 verified guest comments
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7.2
mirza from Indonesia
Business traveler
Superior
Stayed 3 nights in July 2017
Good hotel”
Good hotel
Reviewed August 31, 2017
Did you find this review helpful? |
7.2
mirza from Indonesia
Business traveler
Superior
Stayed 3 nights in August 2017
Good hotel”
Good hotel
Reviewed August 31, 2017
Did you find this review helpful? |
4.8
Gerard from Netherlands
Family with young children
Superior
Stayed 2 nights in August 2017
Acceptable”
We payed a deposit about 200.000 rupiah, When we checked out I give the ticket they give to me with notification 200.000 rupiah, nevertheless they want me to sign 2 papers with 100.000 rupiah deposit. It took me a lot of time to get back my 200.000 rupiah deposit. It is a very noisy place. The noise of the traffic is terrible the whole night. It keeps me awake. Overall Very disappointing! First time a booked this hotel and also the last time!
Reviewed August 30, 2017
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7.6
Andhika from Indonesia
Family with teens
Superior
Stayed 1 night in July 2017
Great value for money”
But the bathroom needs to be more cleaned. I spotted some bugs in there.
Reviewed July 28, 2017
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8.4
Iing from Indonesia
Business traveler
Superior
Stayed 1 night in July 2017
VALUE FOR THE MONEY”
Pretty clean room, very good value for the money. pretty good breakfast and the menu price of the restaurant is very affordable. Recommended
Reviewed July 20, 2017
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9.6
Alwi from Indonesia
Family with young children
Superior
Stayed 1 night in July 2017
excellent, strategic, heart of medan”
Good and comfortable
Reviewed July 18, 2017
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4.8
isnandar from Indonesia
Family with teens
Superior
Stayed 1 night in June 2017
Good”
Good
Reviewed June 28, 2017
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5.6
khamalnath from Malaysia
Solo traveler
Superior
Stayed 2 nights in April 2017
Average hotel”
Ok with the price of hotel but very old hotel
Reviewed June 09, 2017
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2.4
Madeline from United States
Couple
Superior
Stayed 2 nights in April 2017
Beyond terrible”
The absolute worst. We booked this hotel thinking it was nice (based on pictures). We have stayed many accommodations in Southeast Asia, of varying ranges.. everything from budget to 4star. Once we got to our room, I was literally shocked. The bathroom looked like it hadn't been cleaned, there were burn marks on the desk, stains on the towels and bedsheets, marks on the walls, the list goes on. (We took pictures.) The staff was completely unfazed, but offered to let us switch rooms. When we did, the next room looked almost exactly the same. The same issues with the cleanliness, stains, etc. Even worse in that room, our sink was broken. I called maintenance and was told someone would come asap. No one came for an hour. We called back, told the same, and no one came. Finally I went to lobby and talked to receptionist and then finally they sent someone to fix it. Not apologetic, they didn't seem to care. Buffet was also terrible quality. Gym was a joke. Do NOT stay here.
Reviewed May 18, 2017
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5.2
Mardiah from Malaysia
Group
Superior
Stayed 3 nights in April 2017
Spacious room but got issue with cleanliness ”
Booked 3 rooms. Got what i requested. Staff are friendly but when i entered my room saw 2 small cockroaches in the wardrobe. Well, i managed to killed it. Even took a photo as evidence. Room was not vacuum but the bed and toilet were clean. Next day showed the housekeeper the cockroach and he took it away with him. Had dinner for 3 nights in the hotel. Foods was not bad however the plates, cutleries are quite dirty. Obvious cofee stains on the cup and plate. Made them changed it. Staff are polite though. Swimming pool was ok. Initially the staff said no towel and told me to bring from my room. I said to him NEVER happened a hotel which has swimming pool dont serve towel. Then he said oh actually we have but make sure u return it as some guests took it back to the room. So he gave me 1 towel which i had to share with my daughter. Please look into all these. Cocroach in the wardrobe dirty cutleries. Checkout was slow too. However, Room was spacious and staff were friendly.
Reviewed May 02, 2017
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