7.9

Very good
/10
(1,904 reviews)See what guests said
Breakfast1
View1
See map

7.7

Very good

Location rating score

Very good location - 890 meters to the beach
Parking
FREE
Popular landmarks
Costa Martianez 620 m
Botanical Gardens (Jardin Botanico) 660 m
Loro Parque 2.3 km
Volcan El Teide 18.6 km
Teide National Park 19.4 km
Las Teresitas Beach 36.3 km
Monkey Park 40.3 km
Playa del Duque 40.7 km
Aqualand Costa Adeje 41.3 km
Siam Park 42.1 km
Nearby landmarks
Fisa 100 m
Pirámides de Martiánez 170 m
Las Pirámides de Martianez 200 m
Martianez Shopping Centre 230 m
Mirador de la Paz 240 m
Jardin de Orquideas de Sitio Litre 250 m
Oftalmóloga Aurora 250 m
San Amaro 260 m
Viajes Insular 340 m
Farmacia Botánico 340 m
Hotel Puerto de la Cruz
Double Room Hotel Puerto de la Cruz
Lobby Hotel Puerto de la Cruz
Swimming pool Hotel Puerto de la Cruz
See all 60 photos
Removed from saved list
Free Wi-Fi

Hotel Puerto de la Cruz

Avenida Marqués de Villanueva del Prado, Puerto de la Cruz, Tenerife, Spain, 38400 - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Solarium
Workout and Leisure
Swimming pool [indoor]
Swimming pool [outdoor]
  • 890 meters to the beach

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Balcony/terrace

  • Bar

Your dates are popular among travelersUsers are booking a place in Tenerife every 17 minutes on Agoda.com
Value for money7.5
Location rating7.7
Nearest airportTenerife-North Airport (TFN)
Distance to airport20.8 km

Rooms available at Hotel Puerto de la Cruz

Very good
Room comfort & quality
8.0
Suite
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 2 sofa beds & 1 queen bed
Enter dates to see prices
Suite
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 2 sofa beds & 1 queen bed
Enter dates to see prices
Suite
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 2 sofa beds & 1 queen bed
Enter dates to see prices
Double Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 2 single beds or 1 double b...
Enter dates to see prices
Economy Twin Room
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Single Room
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 single bed
Enter dates to see prices
Double Room with Sea View
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Double or Twin Room with Extra Bed (2 Adults + 1 Child)
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 3 single beds or 1 single b...
Enter dates to see prices
Double or Twin Room with Extra Bed (3 Adults)
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 3 single beds or 1 single b...
Enter dates to see prices
Standard Triple Room with Sea View
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 3 single beds
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Hotel Puerto de la Cruz?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Hotel Puerto de la Cruz?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Puerto de la Cruz?

For those who wish to drive their own cars, Hotel Puerto de la Cruz has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Tenerife with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Hotel Puerto de la Cruz?

Wake up to a great buffet breakfast at Hotel Puerto de la Cruz.

What is the smoking policy at Hotel Puerto de la Cruz?

Hotel Puerto de la Cruz does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Hotel Puerto de la Cruz?

The closest train, metro, or bus station is Puerto de la Cruz Bus Station, 1.0 km away from Hotel Puerto de la Cruz.

What restaurants are nearby Hotel Puerto de la Cruz?

Hotel Puerto de la Cruz’s neighborhood is Puerto de la Cruz which includes popular restaurants such as Tasca Barossa, La Alpispa and Swagat.

What popular shopping places are close to Hotel Puerto de la Cruz?

Located in the Puerto de la Cruz area, Hotel Puerto de la Cruz is close to great shopping choices like Las Pirámides de Martianez.

What are popular attractions near Hotel Puerto de la Cruz?

Hotel Puerto de la Cruz is located in Puerto de la Cruz area, which is famous for attractions such as Costa Martianez, Botanical Gardens (Jardin Botanico) and Plaza Charco.

What popular beaches are close to Hotel Puerto de la Cruz?

Hotel Puerto de la Cruz is located in the Puerto de la Cruz area, which includes El Bollullo Beach, Playa Martianez and Playa San Telmo.

What popular natural sightseeing spots are close to Hotel Puerto de la Cruz?

Hotel Puerto de la Cruz is located within Puerto de la Cruz, which makes it conveniently close to natural sights including Casa Cólogan, Cruz del Chorro Cuaco and Sitio de Lavaggi.

Show more questions
See map

Explore the neighborhood

Property ranking|Compared to 5,754 Tenerife properties
See all rankings
Value for money score
7.5/10
Location score
7.7/10
Service score
8/10
Cleanliness score
8.4/10
Better than
99
%
of Tenerife properties
Better than
99
%
of Tenerife properties
Better than
99
%
of Tenerife properties
Better than
99
%
of Tenerife properties
Overall rating:

7.9

Very good
1,904 reviews
Cleanliness
8.4
Facilities
7.3
Location
7.7
Read all reviews >
More about Hotel Puerto de la Cruz

More about Hotel Puerto de la Cruz

This accommodation is recently refurbished and fully equipped with modern amenities suitable for both business and leisure trips. Experience themed dinners and huge breakfast buffet spreads from the on-site restaurant. The Bar Salon Falua is a great venue for having cocktails, dancing, and ending a long and tiring day. Because the hotel is located in a more residential area, guests are treated to more tranquil and relaxed conditions. The famous Matianez swimming pool is only 10 minutes away, so there's no reason why it shouldn't be on the agenda. The hotel provides car rental services for guests who wish to explore the island at great lengths. The internet corner, complimentary shuttle into town, and business facilities all promise a convenient and enjoyable stay at the Hotel Puerto de la Cruz.

Show less
Amenities and facilities
Very good
Facilities

7.3

Most talked about facilities

Breakfast

2 mentions

Food & Dining

1 mention

Internet

1 mention

Languages spoken

  • English
  • German
  • Italian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Game room
  • Garden
  • Massage
  • Solarium
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours

Cleanliness and safety

  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Protective screens in common areas
  • Rooms sanitized between stays

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car

Available in all rooms

  • Balcony/terrace
  • Desk
  • Free bottled water
  • Hair dryer
  • Mini bar
  • Satellite/cable channels
Food and dining
Restaurants on site

Restaurant

  • Cuisine: International, Local
  • Menu: A-la-carte
Location
Avenida Marqués de Villanueva del Prado, Puerto de la Cruz, Tenerife, Spain, 38400
Very good
Location

7.7

Airports

  • Tenerife-North Airport (TFN)
    20.8 km
  • Tenerife-South Airport (TFS)
    41.0 km

Public transportation

  • Puerto de la Cruz Bus Station
    1.1 km
  • Teide Cable Car
    18.6 km

Hospital or clinic

  • Oftalmóloga Aurora
    250 m

Convenience store

  • Rodolfo Supermarket
    1.5 km

Cash withdrawal

  • ATM
    210 m
What's nearby

Popular landmarks

  • Costa Martianez
    620 m
  • Botanical Gardens (Jardin Botanico)
    660 m
  • Loro Parque
    2.3 km
  • Volcan El Teide
    18.6 km
  • Teide National Park
    19.4 km
  • Las Teresitas Beach
    36.3 km
  • Monkey Park
    40.3 km
  • Playa del Duque
    40.7 km
  • Aqualand Costa Adeje
    41.3 km
  • Siam Park
    42.1 km

Nearby landmarks

  • Fisa
    100 m
  • Pirámides de Martiánez
    170 m
  • Las Pirámides de Martianez
    200 m
  • Martianez Shopping Centre
    230 m
  • Mirador de la Paz
    240 m
  • Jardin de Orquideas de Sitio Litre
    250 m
  • Oftalmóloga Aurora
    250 m
  • San Amaro
    260 m
  • Viajes Insular
    340 m
  • Farmacia Botánico
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

The property

  • Number of rooms 300

Reviews of Hotel Puerto de la Cruz from real guests

Provided by verified guests of Agoda
7.8
/
10
Very good
Cleanliness8.4
Facilities7.3
Location7.7
Room comfort and quality8.0
Service8.0
Value for money7.5
High score for Tenerife
Rating
9+ Exceptional (1)
8-9 Excellent (2)
7-8 Very Good (2)
6-7 Good (1)
<6 Below Expectation (1)
Time of the year
Mar - May (3)
Jun - Aug (0)
Sep - Nov (2)
Dec - Feb (2)
Don't miss out!Users are booking a place in Tenerife every 17 minutes on Agoda.com
All guests (15)
All languages

Show reviews that mention 

Showing 7 verified guest comments
6.4
Good
Andrea from Germany
Solo traveler
Single Room
Stayed 7 nights in March 2019

Good”

Rooms on the first floor are in parts located above the kitchen whose sounds you will hear very well. Also those rooms look just at a whitewashed wall. Sounds from neighboring rooms could be clearly heard as well. My room was spacey and the bed had a very good mattress. Incorrect information regarding the parking facilities - when I booked last year for March 2019 the information online said „free parking“, but in fact there is a parking fee of €5 per day.

Reviewed March 23, 2019

See room deals

7.2
Very good
ZUHAIR from United Kingdom
Couple
Double Room with Sea View
Stayed 2 nights in November 2018

Agoda misleading with the Price ! I have been charged over what we agreed on the pricing if I know ”

Hotel is very good location and food is very good , staff is friendly, The hotel rooms look like a bit Old with the fitting because it’s been used to much and heavily !

Reviewed November 13, 2018

See room deals

8.4
Excellent
Thomas from United Kingdom
Family with young children
Double or Twin Room with Extra Bed (3 Adults)
Stayed 4 nights in December 2016

Relaxing Stay”

Spacious rooms, comfy beds, great balcony view. Buffet breakfast had wide selection, not all to my taste, but overall good. Staff were very friendly and helpful. Only downsides were no free wifi in rooms, no fridge and the swimmimg pools were freezing!!

Reviewed January 04, 2017

See room deals

9.0
Exceptional
Galina from Sweden
Family with teens
Stayed 2 nights in December 2011

Lovely hotel and service ”

Breakfast and pool area

we stayed two nights in a room with see view in this hotel. wifi was so weak in the room as to be non existent. therefore we went to the reception area to use internet. the breakfast and pool areas were good. this hotel is not right in the centre of the town but it is a very short walk. there is a main bus route passing the hotel with bus stops right outside. the public transport takes you all over including into the mountains. this is a 3 star, not 4 star hotel.

Reviewed January 11, 2012

See room deals

6.0
Thomas from Germany
Couple
Economy Double Room
Stayed 3 nights in October 2019

Kurztrip ”

Hotel und Lage ok. Service allerdings miserabel. Personal absolut unmotiviert. Keine Informationen beim Check in. Abendessen soweit ok. Aber Frühstück einfach nur schlecht. Speisen beim Frühstück insbesondere der Kaffee von minderwertiger Quantität. Nicht empfehlenswert

Reviewed October 06, 2019

See room deals

8.0
Excellent
TOSHIHIRO from Japan
Solo traveler
Stayed 6 nights in April 2010

テネリフェ観光”

バス停が近い。フロントの対応がいい。
英語のツアーインフォメーションが少ない。金庫が使えなかった。直しに来てもらえなかった。

島内のツアーの対応がいい。朝・夕食込みの宿泊にしたが、食事も申し分なかった。山の上の立地のため、繁華街へ行くことは容易だが、帰りはのぼりになるため、ちょっと疲れる。ただ、タクシーを利用しても数ユーロ程度の金額である。

Reviewed May 10, 2010

See room deals

9.2
Exceptional
yoci from Israel
Couple
Double Room
Stayed 7 nights in March 2019

אהבנו את מיקום המלון קרוב לתחנת האוטובוס ונגישות לכל מקום. החדרים גדולים ומרווחים, ”

ארוחת בוקר טובה מאוד, ארוחת ערב בינונית. השירות אדיב וחייכן.יש הופעות בכל ערב בלובי. היה חסר לי מתקן מים ...אני מאוד ממליצה על המלון.

Reviewed March 15, 2019

See room deals

This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss