Hotel Pullman Xiamen Powerlong
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Superior Park View Twin Room
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Location
Very good
7.5
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Hotel Pullman Xiamen Powerlong

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Very good
From 64 reviewsSee what guests said
7.7
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

  • Fitness center

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Room choices
8.2
Excellent
Room comfort & quality
5 travelers are looking at this property right nowBook now before it's too late!
Deluxe Park View King Room
...
  • Park view
  • 30 m²/323 ft²
  • 1 king bed
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Executive Suite 1 King Bed
...
  • Lake view
  • 65 m²/700 ft²
  • 1 king bed
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Presidential Suite King Bed
...
  • Park view
  • 80 m²/861 ft²
  • 1 king bed
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Deluxe Park View Twin Room
...
  • Park view
  • 30 m²/323 ft²
  • 2 single beds
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Superior Park View King Room
...
  • Park view
  • 30 m²/323 ft²
  • 1 king bed
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Superior Park View Twin Room
...
  • Park view
  • 30 m²/323 ft²
  • 2 single beds
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Real reviews from real guests

Agoda Reviews (64)Booking.com Reviews (162)
7.7
Very good
Filter by guest type:
Cleanliness8.2
Facilities7.2
Location7.5
Room comfort and quality8.2
Service7.8
Value for money7.4
Provided by verified guests of Agoda
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Superior Park View Twin Room
Deluxe Park View King Room
Superior Park View King Room
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Showing 53 verified guest comments
12345
9.2
Gregory from France
Business traveler
Superior Park View King Room
Stayed 1 night in March 2018
WARNING ROOM SERVICE”
The room service is ok but the quality of the food is very disapointing. I have ordered a cheeseburger, the french fries arrive cold, the meet was overcooked, this really do not match the standard of the hotel. even Macdonald come up with something better!! I usually do not make this kind of comments but it was so bad this time that's why i have decided to leave a note.
Reviewed March 15, 2018
Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Xiamen Powerlong. It is always a pleasure to receive your feedback. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement and alarm to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Jason Sun Director of Operations
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Hotel Pullman Xiamen Powerlong
7.6
Vincent from Philippines
Business traveler
Superior Park View Twin Room
Stayed 2 nights in July 2017
Very Strict due to the incoming summit”
Short stay, room is a little small compared to other hotel rooms in Xiamen. very tight security, needs to log in and log out everytime, it makes you feel like you are in a dormitory. Wide Buffet options for breakfast.
Reviewed August 09, 2017
Dear Vincent, Thank you for taking the time to tell us about your experience at the Pullman Xiamen Powerlong. I am sorry that your experience about PSB did not meet your expectations; please allow me to express my sincerest apologies. And this was the special policy only for the international meeting. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jason Sun Director of Operation
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Hotel Pullman Xiamen Powerlong
5.6
Chienwen from United States
Business traveler
Superior Park View King Room
Stayed 2 nights in June 2017
Bad service ”
Took almost 20min at check in ! No reason given !
Reviewed July 03, 2017
Dear Chienwen, Thank you for taking the time to share us about your experience at the Pullman Xiamen Powerlong. I am sorry that your experience about check in did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jason Sun Director of Operation
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Hotel Pullman Xiamen Powerlong
6.4
jose from Philippines
Business traveler
Superior Park View King Room
Stayed 3 nights in June 2017
Poor communication skills of employees”
Its hard for business travellers. They do not speak or understand english. They charge me twice and its so frustrating. Good thing Agoda act on it fast.
Reviewed June 25, 2017
Dear Vincent, Thank you for taking the time to tell us about your experience at the Pullman Xiamen Powerlong. I am sorry that your experience about the English skill did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence, we will train our staff well about English and the operation skill. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jason Sun Director of Operation
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Hotel Pullman Xiamen Powerlong
5.6
John from United Kingdom
Couple
Deluxe Park View King Room
Stayed 3 nights in September 2016
Five Star accomodation with Two Star communication!”
The hotel was new with all the facilities required. However, having pre-booked a hotel car to take me to the airport by phone, then at the front desk, the check out people knew nothing about it at check out? I had a early morning flight so time was of the essence. These Chinese cities with 5 star hotels must find it hard to employ good English speakers?
Reviewed September 20, 2016
6.7
Chorchun from Hong Kong
Solo traveler
Superior Park View King Room
Stayed 1 night in December 2015
Non-smoking room with smoking smell”
Great view and room with free wifi
I arrived at the hotel at half past 12 and staff asked if I would like to have a lake view room and if so I had to wait for another 40 mins so I waited and had a drink at the lounge (which was good) and I got back again he said I had to wait for another 20 mins cos the cleaning staff went to have lunch...very honest...and he gave me 2 non alcohol drinks coupons as compensation....when I got to my room an electrician was checking the room! so I asked if its ok to enter "my room" he said sure so I went in and then I found the bathroom vent was out of order and so as other 2 sockets inside the room and smoking smell inside my non smoking room....and everything else was okay...compared to other 5-star hotels it's not as clean...more like 4-star China hotel...the room is ok but the lobby and environment isn't Pullman at all...the Christmas decorations are disasters..
Reviewed December 13, 2015
8.0
Nicholas from United Kingdom
Business traveler
Superior Park View King Room
Stayed 1 night in May 2015
Will stay again”
Environment, cleanliness, nice room
There's a german bar close by serving good food and beer.
Reviewed June 09, 2015
8.0
KWOH from Malaysia
Business traveler
Superior Park View Twin Room
Stayed 2 nights in February 2015
Problem. No air conditioning for winter. Very warm”
Everything is good except no air conditioning for rooms
3 days
Reviewed March 01, 2015
10.0
michel from France
Business traveler
Superior Park View King Room
Stayed 1 night in September 2014
A very good place for a seminar in China”
Excellent service, very good seminar location, good food
Warm welcome, the event organised by the French Trade Advisor found the perfect facility for its quarterly meeting, also attended by the new French Ambassador in Beijing
Reviewed September 13, 2014
7.0
Yukie from Singapore
Business traveler
Superior Park View Twin Room
Stayed 2 nights in June 2014
not accessible to city”
great rooms, quiet environment and friendly staff
great people, quiet surrounding but not very accessible to the city.
Reviewed June 30, 2014
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