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Good6.5
Based on 6 reviews
Hotel Pyramide Inn
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5.3 Location score
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5.3Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Blackout curtains

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Room choices
Deluxe Double Room
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  • 1 king bed
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Deluxe Family Room
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  • 1 single bed and 1 super ki...
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Deluxe Triple
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  • Garden view
  • 26 m²
  • 2 double beds
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Deluxe Family Room
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  • 1 single bed and 1 super ki...
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Deluxe - Double
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  • Garden view
  • 28 m²
  • 1 queen bed
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Deluxe Family Room
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  • 1 single bed and 1 super ki...
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Deluxe Family Room
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  • 1 single bed and 1 super ki...
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The property

Number of rooms 6

Verified guest reviews

Agoda Reviews (6)
Booking.com Reviews (23)

3.3

Filter by guest type:
Good
based on 6 reviews
  • Cleanliness 5.7
  • Facilities 6.0
  • Location 5.3
  • Service 8.0
  • Value for money 7.3
Review score
based on 5 reviews
  • Cleanliness 5.2
  • Facilities 5.6
  • Location 4.8
  • Service 7.6
  • Value for money 6.8
Excellent
based on 1 reviews
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 8.0
  • Service 10.0
  • Value for money 10.0
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6.4
Thomas from Sri Lanka
Couple
Deluxe - Double
Stayed 2 nights in August 2017
Nice and calm hotel with an excelent service !”
Hotel located between Upuveli and Trincomalee, outside downtown. The garden was clean and quiet. Good AC and fan, good Wi-Fi in the room, large bathroom. Room a little noisy. The shower isn't convenient and not so clean, but the WC and sink are good. The only problem that we found was the shower. The staff is truly helpful, concerned and help you solve your problems and negociate tuktuk and transportation out of town. Good advices of beaches and outdoor activities. The breakfast is good and service excelent.
Reviewed August 14, 2017
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2.0
Martijn from Netherlands
Couple
Deluxe - Double
Stayed 2 nights in July 2016
Corrupt manager! Be carefull!”
We have had a terrible stay at the hotel pyramid inn. When we arrived the owner told us that our agoda confirmation did not arrive at their computers. Therefore, we had to go to another hotel. Because we clearly had the confirmation in our mobile phone they eventually told us that it was ok and that we could have the room. This was after a 30 minute conservation with the manager... Furthermore, we were lured in an overexpensive snorkelling trip, where he invited us to go to the spot in his tuktuk. He gave us the feeling that the tuktuk costs were on the hotel because we were going to arrange the snorkelling trip. On the way back, the tuktuk even brought him to his bus stop to his house, which also gave us the feeling that the costs of the tuktuk were covered. However, when we checked out we had to pay a far larger charge for the tuktuk than normal. When we said that we thought that the costs were on the hotel, he went into an outrage and started making copies of my passport copy. When he eventually started to threaten us, we payed the money and left. The manager of the hotel is just a corrupt guy trying to squeeze money out of tourists. Before we got our room, we heard that tourist who booked via agoda were sent away because he told them that the reservation from agoda did not reach him. Because you have to pay in advance with agoda he is continiously trying to scam the guests who booked via agoda! Always bring your confirmation and don't believe his pretty talks! Be carefull!
Reviewed September 05, 2016
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8.4
Ramon from Spain
Couple
Deluxe Triple
Stayed 2 nights in August 2016
A great option not close to the beach”
We were there for two nights, the place it's new and very clean. The hotel is not close to the beach but you can get there easily with a tuc-tuc in 10 minuts. The rooms have AC, fan, hot water and tv. The staff is very friendly and helped us booking snorkeling and transportations. The only weak point is that breackfast was kind of poor.
Reviewed August 21, 2016
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7.6
BRIGITTE from France
Couple
Deluxe - Double
Stayed 2 nights in August 2016
un très joli hotel”
Charmante maison, magnifique décoration, personnel charmant, très bon repas , belle chambre et salle de bain moderne. hotel à recommander , surtout si vous êtes en voiture ( un peu excentré).
Reviewed September 04, 2016
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5.6
Marcus from France
Couple
Deluxe - Double
Stayed 4 nights in July 2016
Infesté de moustiques ”
Chambre correcte en revanche infestée de moustiques. Un cafard et un lézard. Le séjour n a pas été de tout repos car nous étions tout d abord logé près des cuisines avec le bruit et les odeurs qui vont avec. Dommage car cet établissement a du potentiel.
Reviewed July 31, 2016
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8.8
Linda from Sri Lanka
Family with teens
Deluxe - Double
Stayed 6 nights in July 2016
Fantastisch hotel met vreselijk lief personeel”
Wij hebben een week doorgebracht in dit mooie hotel en werden nadat we naar het strand waren geweest altijd verwelkomd alsof we familie waren. Niets was het personeel teveel en alles tot het huren van scooters aan toe werd door de hotelmanager Sebas tot in de puntjes geregeld. Ontbijt was prima evenals de mooie schone kamers met heerlijke warme douche. Het hotel verzorgde ook heerlijke verse fruitsapjes, ijs en gerechten van de kleine kaart. Als wij weer naar Trincomalee gaan dan zouden wij dit hotel zeker weer boeken.
Reviewed August 30, 2016
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