Bed, The Mark Grand Hotel in Saitama
Exterior view, The Mark Grand Hotel in Saitama
The Mark Grand Hotel
Restaurant, The Mark Grand Hotel in Saitama
Lobby, The Mark Grand Hotel in Saitama
Restaurant, The Mark Grand Hotel in Saitama
View, The Mark Grand Hotel in Saitama

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8.1Excellent

401 reviews

401 reviews

Cleanliness 8.6
Service 8.6
Location 8.4
Facilities 8.2
See map

8.4Excellent

Location rating score

Excellent location - Inside city center
Parking
Available
Closest landmarks
Rafre Saitama
20 m
TERIOS PARKING
440 m
Saitama Shintoshin Station
500 m
Keyaki Hiroba
570 m
John Lennon Museum
590 m

The Mark Grand Hotel

3-2 Shintoshin, Chuoku, Saitamashi, Saitama, Saitama, Saitama, Japan, 330-0081 - See map

Conveniently situated in the Saitama part of Saitama, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

500 meters to public transportation

Front desk [24-hour]

Inside city center

Free Wi-Fi in all rooms!

Hot tub

Announcements by hotel (1)
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. コンビニエンスストア ローソン(24時間営業) is closed from Sun 18 Feb 2024 until Thu 29 Feb 2024

Travel Sustainable property

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Swimming pool [indoor]

Hot tub

Fitness center

Sauna

This property is in high demand!

5 travelers have booked today.

Value for money8.1
Location rating8.4
Nearest airportHaneda Airport (HND)
Distance to airport40.0 km

Rooms available at The Mark Grand Hotel

King Room
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 39 m²/420 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Large Twin Room
...
  • Room size: 43 m²/463 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Twin Room with City View
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 2 single beds
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Room
...
  • Room size: 43 m²/463 ft²
  • Night view
  • 1 single bed and 2 semi dou...
Enter dates to see prices
Room
...
  • Room size: 19 m²/205 ft²
  • Night view
Enter dates to see prices
Double Room - Non Smoking
...
  • Room size: 22 m²/237 ft²
  • Outdoor view
  • 1 double bed
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Standard Twin Room - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 2 single beds
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Room
...
  • Room size: 24 m²/258 ft²
  • Night view
  • 2 single beds
Enter dates to see prices
Economy Twin Room - Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What public parks are within range of The Mark Grand Hotel?

While lodging at The Mark Grand Hotel, cherish your morning or evening walk at nearby park which include Yono park, Rose Garden, and Omiya Sakiragi 1-chome Park.

What are the property's policies for children's bedding at The Mark Grand Hotel?

The Mark Grand Hotel's policy pertaining to children's bedding considers guests age 6 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

At what time of the year is The Mark Grand Hotel most popular?

The Mark Grand Hotel's most popular month where verified tourists have stayed the most is in January.

What do guests like most about The Mark Grand Hotel?

Past visitors that stayed at The Mark Grand Hotel have given this property a rating of 8.622 for its outstanding cleanliness as the primary highlight for their stay.

What is the verified guest review consensus about The Mark Grand Hotel's food?

100.0% of our past guest evaluations have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for The Mark Grand Hotel down in the review.

What is the typical rating that past Couples' have given to The Mark Grand Hotel?

Verified couple travelers that have stayed at this property have given The Mark Grand Hotel an average rating of 7.8. You can look up on more detailed customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with young children have given to The Mark Grand Hotel?

Past families with young children that have stayed at this property have given The Mark Grand Hotel an average rating of 8.0. You can look up more descriptive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with older children have given to The Mark Grand Hotel?

Verified families with older children that have stayed at this property have given The Mark Grand Hotel an average rating of 8.1. You can look up more thorough customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to The Mark Grand Hotel?

The nearest train, metro, or bus station is Ageo Railway Station, 10247.27 m away from The Mark Grand Hotel.

What time is check-in and check-out at The Mark Grand Hotel?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

What is the closest airport to The Mark Grand Hotel?

The nearest airport to The Mark Grand Hotel is Matsumoto Airport, 157.0 km away.

More about The Mark Grand Hotel

More about The Mark Grand Hotel

The Mark Grand Hotel is located a 10-minute walk from Saitama-Shintoshin Station. Saitama Super Arena is a 15-minute walk away. Free WiFi is provided in all rooms. Private parking is available at an additional cost. All rooms have city views and are carpeted and decorated in earth tones. The air-conditioned rooms are equipped with an electric kettle, a refrigerator and a flat-screen TV. The private bathroom comes with a bathtub, shower, washlet toilet and free toiletries. Free luggage storage is available at the 24-hour front desk. Hotel guests can use the gym, hot springs, saunas and swimming pools of the “Central Wellness Club” operating within the hotel for an additional special fee. Hikawa Shrine is a 20-minute drive from the property, while Saitama Stadium, a football stadium, is a 25-minute car ride away. Haneda International Airport is an 80-minute train ride from The Mark Grand Hotel.

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Amenities and facilities

Excellent
Facilities

8.2

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hot tub
  • Sauna
  • Swimming pool [indoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • First aid kit
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Restaurants
Services and conveniences
  • Air conditioning in public area
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Non-smoking
  • Refrigerator
  • Towels
  • TV

Food and dining

Restaurants on site
サルーテ
  • Cuisine: European
  • Menu: Buffet
彩賓楼
  • Cuisine: Chinese
  • Menu: Buffet
レガーロ
  • Cuisine: Chinese, European, Japanese
  • Menu: A-la-carte
秋ヶ瀬庵
  • Cuisine: Japanese
  • Menu: Buffet

Location

3-2 Shintoshin, Chuoku, Saitamashi, Saitama, Saitama, Saitama, Japan, 330-0081
Excellent
Location

8.4

Airports
  • Haneda Airport (HND)
    40.0 km
  • Narita International Airport (NRT)
    69.6 km
Public transportation
  • Saitama Shintoshin Station
    500 m
  • Yono Train Station
    640 m
Hospital or clinic
  • Japan Community Health care Organization JCHO
    2.0 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until00:00
  • Check-out until10:00

Property announcements

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. コンビニエンスストア ローソン(24時間営業) is closed from Sun 18 Feb 2024 until Thu 29 Feb 2024

Reviews of The Mark Grand Hotel from real guests

Provided by verified guests of Agoda
8.3
Excellent
Cleanliness8.6
Service8.6
Location8.4
Facilities8.2
Value for money8.1
High score for Saitama
Rating
9+ Exceptional (29)
8-9 Excellent (12)
7-8 Very Good (11)
6-7 Good (7)
<6 Below Expectation (8)
Showing 67 verified guest comments
12345
2.4
Kenji from Japan
Family with young children
Single Room - Non-Smoking
Stayed 1 night in May 2022

Front Desk needs improvement”

We stayed for an evening, and my wife, who did not speak very good Japanese went to the front desk just to inquire about whether there was an onsen available. She was returned with a confused look by the front desk and was promptly asked: “what is your business here?” I understand that a communication barrier is inevitable in this country, but I had expected the front desk to be better trained for this kind of encounter with a foreign customer. That response, regardless of whether there was malicious intent, is unacceptable. Please train your staff better to respond to basic inquiries in English in the future.

Reviewed May 29, 2022
10.0
Exceptional
Hana
Solo traveler
Standard Single Room Non-Smoking
Stayed 4 nights in May 2019

Perfect for trips to concerts”

I went to a live concert at Saitama Super Arena so I booked a room here, super close to everything, has great quality facilities and the staff are very friendly too!

Reviewed May 18, 2019
8.8
Excellent
Jefferson from Taiwan
Business traveler
Stayed 6 nights in April 2019

Good for business and leisure”

would definitely be back here

Reviewed May 20, 2019
9.6
Exceptional
marina from Australia
Solo traveler
Standard Single Room Non-Smoking
Stayed 2 nights in February 2024

Covered walk to stadium”

Big hotel. Many shops and restaurants close by Room size ok. Great bath. Lawson’s downstairs. Although there’s a covered walk from the station, it was a little too far if you’re back and forth to the station all day

Reviewed February 12, 2024
9.2
Exceptional
naoshi from Japan
Solo traveler
Standard Single Room Non-Smoking
Stayed 1 night in November 2023

とても素晴らしい施設です。”

モダンで高級な、雰囲気の高層ホテルです。ホテルの受付の人も親切で、ステキなお部屋と相まって良い宿泊体験になりました。

Reviewed November 25, 2023
12345
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