Hotel Rajawali
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Hotel Rajawali

Jalan Rajawali No 9-11, Surabaya Center, Surabaya, Indonesia
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Standard Hot Deal Queen Bed Hotel Rajawali
Standard Hot Deal Queen Bed
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    Interior view Hotel Rajawali
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    Exterior view Hotel Rajawali

    Guest reviews

    7.3
    Very good
    /10
    (616 reviews)See what guests said
    6.8
    Good

    "Breakfast is good with many variety of choices."

    Kurniamin

    -

    December 1, 2016

    7.5
    Very good cleanliness

    Property highlights

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    • Daily housekeeping

    Very good
    Location
    7.3
    See map
    Very good location - 140 meters from city center
    Nearby
    Popular
  • Ex. De Javasche Bank Soerabaia160 m
  • Chinatown540 m
  • Jembatan Merah580 m
  • Kepanjen Church620 m
  • Wasantara-Net Office660 m
  • Main Post Office660 m
  • Kong Co Kong Tik Cun Ong Temple680 m
  • Sampoerna Museum690 m
  • Klenteng Hong Tiek Hian740 m
  • House of Sampoerna740 m
  • This property is in high demand!

    Last booked a few minutes ago

    Value for money7.4
    Location rating7.3
    Nearest airportJuanda International Airport (SUB)
    Distance to airport16.7 km
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                    What people love about the property

                    • 9.6
                      Exceptional

                      "Overall, ibis rajawali hotel is good."

                      Dedi

                      |

                      July 3, 2016

                    • 10.0
                      Exceptional

                      "Excellent location for tourists."

                      Ken

                      |

                      September 21, 2016

                    • 9.2
                      Exceptional

                      "Have a pleasant 5 night stay in this hotel"

                      Kim S.

                      |

                      November 23, 2016

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                    More about Hotel Rajawali

                    More about Hotel Rajawali

                    6.0
                    Review score

                    "Nice and clean hotel"

                    Lidwina

                    |

                    January 6, 2016

                    An overview

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                    What they offer

                    9.2
                    Exceptional

                    "Staff were very helpful.overall satisfied"

                    Riniwarti

                    |

                    July 17, 2016

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                    Nearest essentials

                    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                    What's nearby

                    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                    Property's guest policies

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                    Some helpful facts

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                    Real reviews from real guests

                    Agoda Reviews (616)Booking.com Reviews (120)
                    7.3
                    /
                    10
                    Cleanliness7.5
                    Facilities7.2
                    Location7.3
                    Room comfort and quality7.4
                    Service7.4
                    Value for money7.4
                    Provided by verified guests of Agoda
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                    All guests (616)
                    Showing 597 verified guest comments
                    12345
                    8.3
                    Excellent
                    Keith from United States
                    Couple
                    Stayed 1 night in January 2015
                    Great staff”
                    staff, cleanliness, fitness room
                    Minor annoyance. The shower sucked. They put the silly sign up in the bathroom that you save 5 trees if you keep your towel hanging informing them not to wash it. But then (like most hotels at this level) the shower spigot is so crappy wasting gallons of water a minute. They shouldn't propagandize about being green unless they want to be serious about it. Also, we like having a gym. The gym here is pretty good but they tend to have classes for people outside the hotel. The first day the music was so loud as to require protection. The next day it was yoga and they turned out all the lights so we couldn't see the equipment :) The AC is such that at the lowest setting it is a bit too cold. So we have to turn it off completely, but then wake up to a stuffy heat, so all in all, it was a little less than 3 star.
                    Reviewed January 19, 2015
                    8.0
                    Excellent
                    Ricky from Singapore
                    Family with teens
                    Stayed 1 night in September 2014
                    All Up To Expectations”
                    Value & Comfort
                    Hotel is located in the older part of Surabaya. If you are planning to explore the old Arab & Chinese quarters, this is the place to stay. However, there aren't much going on at night. Comfort & cleanliness wise, all good for the price.
                    Reviewed September 10, 2014
                    9.0
                    Exceptional
                    Elisabeth from Australia
                    Business traveler
                    Stayed 1 night in April 2014
                    Pleasant stay”
                    Clean, comfortable, close to sites
                    Only stayed one night but staff were helpful and breakfast was good. The one downside was the fitness centre- advertised as full-eqipped but lots of the equipment is falling apart/not working properly.
                    Reviewed April 12, 2014
                    8.7
                    Excellent
                    Ryan from Canada
                    Solo traveler
                    Stayed 2 nights in July 2013
                    Hotel was good, but the city is in rough shape~~”
                    location, clean, kind staff
                    The hotel was fine; it was what I expected going in. The city was in rough shape though; I chose this hotel hoping to go to the night market area that I thought would be right near it, but apparently after the economic crash the market area never came back. The hotel is in what is now not a very touristy area, which was fine for me because I wanted to wander and explore, but it wasn't what I was expecting in that area.
                    Reviewed November 22, 2013
                    8.0
                    Excellent
                    santi from Indonesia
                    Business traveler
                    Stayed 2 nights in September 2013
                    standard business hotel”
                    city hotel
                    his hotel near Atum traditional market/mall. Its recommended place to get shopping (food, batik, etc) can be found here. Also you can go to Sampoerna House near hotel to get experience of how a family start cigarette industry which now going worldwide.
                    Reviewed September 12, 2013
                    8.0
                    Excellent
                    Jaime from United States
                    Family with young children
                    Stayed 1 night in July 2013
                    Convenient and affordable”
                    Price, location, staff
                    My wife and three year old daughter were moving out of town and taking an early morning train the next day so we needed someplace near the station that was affordable and not a dump. I booked this hotel through agoda and saved about 60% off the walk-in street price. It's an older hotel that has been modernized and reflects a pleasant contemporary style. The staff was very attentive and knowledgeable and they spoke English which is helpful.
                    Reviewed September 02, 2013
                    9.3
                    Exceptional
                    Julia from Malaysia
                    Group
                    Stayed 1 night in February 2013
                    Hotel with awesome staff”
                    Good location, awesome, friendly, and helpful staff.
                    although it is located inside the city, it is at the edge of the city. however, the hotel is close to a few places worth visiting, like the sampoerna house. a very nice hotel with friendly staff, reasonably priced.
                    Reviewed February 18, 2013
                    10.0
                    Exceptional
                    Wenjoko from Indonesia
                    Solo traveler
                    Stayed 1 night in April 2012
                    Great location but small rooms.”
                    The hotel is clean and nice. The price is reasonable.
                    Great location and close to JMP. On the ther hand this hotel is also close to Pasar Turi, the biggest wholesale complex in Eastern Java island. You can go walk there from the hotel and take you about 15 minutes.
                    Reviewed September 18, 2012
                    8.3
                    Excellent
                    Wolfgang from Germany
                    Solo traveler
                    Stayed 3 nights in April 2012
                    reliable as always, and internet speed is now good”
                    good value, well-maintained
                    surabaya's hotel scene is not exactly a travelers dream. the ibis offers reliable standards and particularly the speed of the free in-room-wifi has improved a lot since my stay here in october last year. very important ! this ibis is one of their first properties in asia and nopw somehow ageing, but the rooms are in good condition and the carpet is new. breakfast better than other 3-star indo-hotels, even has some cheese on offer - a rare sight at 3-star hotels in java. locationwise it is a bit away from the inner cbd, but taxis are very cheap and plentiful. agoda still had the great " stay 3 pay 2 " - deal, whereas the accor website didn't have that anymore, so my booking was made through agoda. if you can get such a deal, the ibis is certainly the best value for money in surabaya.
                    Reviewed April 19, 2012
                    8.0
                    Excellent
                    I from Indonesia
                    Business traveler
                    Stayed 1 night in November 2011
                    Small but convenience hotel”
                    Easy access
                    this my regular stay in this hotel. i know very well the situation and services. i like their breakfast. the hotel also near with port and any major shopping mall. its also near with historical place called "jembatan merah"
                    Reviewed March 23, 2012
                    9.7
                    Exceptional
                    AIDIL from Malaysia
                    Group
                    Stayed 3 nights in January 2012
                    Nice location and nice hotel”
                    Location
                    the hotel is centrally located in the old town area of surabaya with many dilapidated and charming dutch architecture building. it is just adjacent to jembatan merah plaza for the normal shopping centre and the angkut (minivans) terminal.
                    Reviewed January 31, 2012
                    9.7
                    Exceptional
                    PATRICK from Malaysia
                    Group
                    Stayed 2 nights in December 2011
                    nice and comfortable”
                    nice, cheap and comfortable
                    The hotel is clean, cheap and comfortable. It is located on a main street of the city whereby taxis and tri-shaws are easily available outside the hotel. The staff are very efficient, friendly and helpful Rooms are big, very clean and comfortable. I had no problems from check in to check out. I enjoyed my stay in this hotel and will strongly recommend it to all budget travelers.
                    Reviewed December 16, 2011
                    9.7
                    Exceptional
                    PATRICK from Malaysia
                    Group
                    Stayed 2 nights in December 2011
                    nice and comfortable”
                    clean, comfortable and good rates
                    The hotel is located in the north side of the city, beside a main road which is not too busy or noisy. Public transports such as taxis and pedicabs are easily available outside the hotel Rooms are big, clean and comfortable. All staff are very friendly, helpful and efficient.
                    Reviewed December 16, 2011
                    8.3
                    Excellent
                    HUSNIYAH from Malaysia
                    Couple
                    Stayed 1 night in May 2011
                    Hotel with a good location and friendly staff”
                    the rooms was spacious and basic amenities well provided for.
                    originally we only booked one night but with with just the right price, good service, facilities and location we decided to extend another night and enjoy the room at ibis. its recommended for anyone be it for business or leisure visits.
                    Reviewed May 11, 2011
                    8.0
                    Excellent
                    Marisa from Malaysia
                    Couple
                    Stayed 2 nights in January 2011
                    Excellent Hotel for its price”
                    Great location (within walking distance to shopping mall), Value for money price
                    we stayed at this hotel during our trip to surabaya recently and found that the hotel is well worth the money. within a short walk from the hotel is the house of sampoerna and also jambatan merah plaza.
                    Reviewed February 22, 2011
                    8.3
                    Excellent
                    Zunaidi from Malaysia
                    Group
                    Stayed 1 night in January 2011
                    Good location”
                    Great breakfast
                    on the second day of my stay, one of their receptionists greeted me at the front counter and asked for the hotel voucher which i replied have presented it to the lady receptionist on my first day check-in. lucky me,
                    Reviewed February 09, 2011
                    8.3
                    Excellent
                    WONG from Malaysia
                    Family with teens
                    Stayed 2 nights in November 2009
                    Good place to stay”
                    it is near to shopping centre, red bridge monument and the chinatown. and taking bus is so convenient as the bus-stop is right next to the hotel .
                    the construction now going on in front of the hotel. of course that is not the fault of the hotel and it will be there for a short couple of months only i hope.
                    near to shopping centre, the red bridge monument, and chinatown, and bus stop is right next to the hotel. check in was smooth and fast. check out was equally efficient. the staff were very pleasant and helpful with travel related information. the room is clean and the bed very comfortable to sleep on. I wish I can spend another night at the hotel.
                    Reviewed November 19, 2009
                    9.0
                    Exceptional
                    Muhammad from Indonesia
                    Couple
                    Stayed 2 nights in October 2009
                    What an IBIS in Surabaya...”
                    Nice hotel, friendly and helpful staff with smiling faces welcome the guests from the gate till the room door. Close to several historic places such as Jembatan Merah and Ampel Mosque, while shopping malls are within walking distance..
                    The room is a bit small and sometimes the toilet is a bit smelly when its door is open..
                    IBIS Surabaya is a right place to stay if you are interested to browse historic places and need easy and cheap access to any places in Surabaya. Any kinds of transportation are available right in front of the hotel, from taxi, bus, small bus (angguna) and becak. Shopping centers are also just a couple of minutes away by walking, even Jembatan Merah Plaza where we can buy things from shirts, bags and batik is just a few meters from the hotel. IBIS Surabaya is really a nice place to stay...really recommended
                    Reviewed November 05, 2009
                    6.0
                    Vina from Indonesia
                    Solo traveler
                    Stayed 1 night in December 2016
                    Too Old ”
                    Hotel was good, service was OK, but the hotel looks so old ...Some renovation would be great The location was the reason why I choose the hotel and also I thought that would be ok as the hotel also member of accor group
                    Reviewed March 13, 2017
                    8.7
                    Excellent
                    CHAY from Singapore
                    Group
                    Stayed 3 nights in February 2015
                    A BIG THANK YOU”
                    LINEN CLEANLINESS, VERY COURTEOUS AND HELPFUL STAFF AND THE LOCATION IS EXCELLENT. CONGRATULATIONS MANAGEMENT AND I WISH YOU ALL THE VERY BEST
                    I was at your hotel with a group of friends, total 10 of us. We had a great time and enjoyed the stay there. The only problem is the Massage service in your hotel was not well organized. We booked for their massage service and was assured that we will have 8 ladies at a confirmed time in their salon and some in our own hotel rooms but we were informed last minute that only 2 ladies were available. Great disappointment!!! All shower heads in the hotels need to be changed, water not spouting out properly. However, we thank the hotel for making our stay a pleasant one.
                    Reviewed February 27, 2015
                    12345
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                    Hotel Rajawali
                    |Very good 7.3
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                    • Very good location
                    • Kepanjen Church
                    • Semut Train Station is within 1.32 km