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Hotel Regnum Residence
Superior Double Room, Hotel Regnum Residence in Budapest
a hotel room with a large bed and a large window, Hotel Regnum Residence in Budapest
Lobby, Hotel Regnum Residence in Budapest
Lobby, Hotel Regnum Residence in Budapest
Hotel Regnum Residence
Hotel Regnum Residence

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8.4

Excellent

188 reviews

188 reviews

Breakfast3
Housekeeping3
24-hour front desk1
See map
See map

8.2

Excellent

Location rating score

Excellent location - Inside city center
Parking
Available
Popular landmarks
Hungarian Parliament Building 780 m
Shoes on the Danube Bank 980 m
Halászbástya 980 m
Matthias Church 1.0 km
Szechenyi Chain Bridge 1.4 km
Varhegy 1.7 km
St. Stephen's Basilica (Szent Istvan Bazilika) 1.7 km
House of Terror Museum 2.2 km
Heroes' Square 3.1 km
Central Market Hall 3.1 km
Nearby landmarks
Embassy of Canada 20 m
Király Baths 80 m
Tarasz Sevcsenko tér 80 m
Sporthorgász 100 m
Familia fitness 110 m
Chapel of St Florian 110 m
Foundry Museum 130 m
Military Court of Justice 170 m
Mall 170 m
Frankel Leó Út 170 m

Hotel Regnum Residence

Ganz street 8, 02. Rózsadomb, Budapest, Hungary, 1025 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in 02. Rózsadomb, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Hungarian Parliament Building. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

Highlights

460 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Inside city center

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details."
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Spa

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersUsers are booking a place in Budapest every 4 minutes on Agoda.com
Value for money8.4
Distance to city center1.2 km
Location rating8.2
Nearest airportBudapest Ferenc Liszt International Airport (BUD) - Hungary
Distance to airport19.0 km

Rooms available at Hotel Regnum Residence

Exceptional
Room comfort & quality

9.1

Suite
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 double bed
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Standard Balcony
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 queen bed or 2 single bed...
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Superior Studio
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed and 1 sofa bed o...
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Standard Double or Twin Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Superior Double or Twin Room
...
  • Room size: 24 m²/258 ft²
  • Courtyard view
  • 1 king bed or 2 single beds
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Standard Studio
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 sofa bed and 1 king bed o...
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Superior Double or Twin Room with Balcony
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed or 2 single beds
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Superior Double Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 double bed
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Superior Room
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 queen bed or 2 single bed...
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Comfort Room
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 1 queen bed and 1 sofa bed ...
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Frequently asked questions

What time is check-in and check-out at Hotel Regnum Residence?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Regnum Residence?

Hotel Regnum Residence is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 25 HUF. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Regnum Residence also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Regnum Residence has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Budapest with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Hotel Regnum Residence?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Regnum Residence.

What are my dining options at Hotel Regnum Residence?

Hotel Regnum Residence features an on-site restaurant for your dining convenience.

What is the smoking policy at Hotel Regnum Residence?

Hotel Regnum Residence does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hotel Regnum Residence?

The closest train, metro, or bus station is Margit híd, budai hídfő, 570 m away from Hotel Regnum Residence.

What restaurants are nearby Hotel Regnum Residence?

Hotel Regnum Residence’s neighborhood is 02. Rózsadomb which includes popular restaurants such as Wasabi, Náncsi Néni and Pata Negra - Buda.

What popular shopping places are close to Hotel Regnum Residence?

Located in the 02. Rózsadomb area, Hotel Regnum Residence is close to great shopping choices like Lucky Shepherd Designer Store, Mandalay and Mammut Shopping Center.

What are popular attractions near Hotel Regnum Residence?

Hotel Regnum Residence is located in 02. Rózsadomb area, which is famous for attractions such as Király Baths, Tarasz Sevcsenko tér and Chapel of St Florian.

What popular natural sightseeing spots are close to Hotel Regnum Residence?

Hotel Regnum Residence is located within 02. Rózsadomb, which makes it conveniently close to natural sights including hegyi juhar, k.hárs and tiszafa.

See map

Explore the neighborhood

What people love about Hotel Regnum Residence

  • 9.6

    Exceptional
    Staff 

    "This is an excellent hotel with excellent staff in an excellent location."

    Mrs.

    |

    January 31, 2020

  • 9.6

    Exceptional
    Location

    "Being close to metro links was great."

    Lilian

    |

    November 29, 2019

  • 8.8

    Excellent
    Staff 

    "The front desk receptionists were excellent."

    Edit

    |

    October 3, 2022

Property ranking|Compared to 3,622 Budapest properties
See all rankings
Room comfort score
9.1/10
Cheapest price score
Service score
8.7/10
Cleanliness score
8.6/10
Better than
99
%
of Budapest properties
Better than
98
%
of Budapest properties
Better than
97
%
of Budapest properties
Better than
97
%
of Budapest properties
Overall rating:

8.4

Excellent
188 reviews
Cleanliness
8.6
Facilities
7.9
Location
8.2
Read all reviews >
More about Hotel Regnum Residence

More about Hotel Regnum Residence

Hotel Regnum Residence

You'll be sure to see the absolute most of sights in Budapest when you stay at Hotel Regnum Residence, right in the heart of the city center near all the famous landmarks. The true local flavors and culture of Budapest are yours with a stay at Hotel Regnum Residence, located just 780 m from the famous Hungarian Parliament Building.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Hotel Regnum Residence. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Budapest can be assisted with car hire and shuttle services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hotel Regnum Residence.
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Hotel Regnum Residence are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at Hotel Regnum Residence offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that bottled water, a coffee or tea maker and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hotel Regnum Residence, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Hotel Regnum Residence has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage and spa.


Around the property

Venture outside the hotel and explore Budapest. You're sure to want to visit Shoes on the Danube Bank located 980 m away, among the most sought-after photographs for anyone visiting Budapest.


Reasons to stay here

Spend less here on rooms than you would at 97% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 98% of accommodations in the city.
This accommodation beats more than 99% of competition in the city on room comfort.

Show less

Amenities and facilities

Very good
Facilities

7.9

Most talked about facilities

Breakfast

11 mentions

Internet

6 mentions

Housekeeping

6 mentions

View

2 mentions

Languages spoken
  • English
  • Czech
  • French
  • German
  • Hungarian
  • Polish
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Massage
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Kitchen
  • Restaurants
  • Room service
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sofa
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Buffet
Restaurants on site
Regnum Restaurant
  • Menu: A-la-carte

Location

Ganz street 8, 02. Rózsadomb, Budapest, Hungary, 1025
Excellent
Location

8.2

Airports
  • Budapest Ferenc Liszt International Airport (BUD) - Hungary
    19.0 km 33 min drive
  • Sliac Airport (SLD) - Slovakia
    125.9 km
Public transportation
  • Batthyány tér
    460 m
  • BKK-FUTÁR
    530 m
Hospital or clinic
  • Mozgásszervi rehabilitációs központ
    200 m
Shopping
  • Westend Shopping Center
    1.6 km
Convenience store
  • Prima Supermarket
    440 m
Cash withdrawal
  • ATM
    560 m

What's nearby

Popular landmarks
  • Hungarian Parliament Building
    780 m
  • Shoes on the Danube Bank
    980 m
  • Halászbástya
    980 m
  • Matthias Church
    1.0 km
  • Szechenyi Chain Bridge
    1.4 km
  • Varhegy
    1.7 km
  • St. Stephen's Basilica (Szent Istvan Bazilika)
    1.7 km
  • House of Terror Museum
    2.2 km
  • Heroes' Square
    3.1 km
  • Central Market Hall
    3.1 km
Nearby landmarks
  • Embassy of Canada
    20 m
  • Király Baths
    80 m
  • Tarasz Sevcsenko tér
    80 m
  • Sporthorgász
    100 m
  • Familia fitness
    110 m
  • Chapel of St Florian
    110 m
  • Foundry Museum
    130 m
  • Military Court of Justice
    170 m
  • Mall
    170 m
  • Frankel Leó Út
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • NTAK registration number: SZ19000915 - Hotel
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
  • Reception open until12:24
Getting around
  • Airport transfer fee25 HUF
  • Distance from city center1.2 km
  • Travel time to airport (minutes)40
Extras
  • Daily Internet/Wi-Fi fee0 EUR
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 49
  • Year property opened2010
  • Most recent renovation2010

Property announcements

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Reviews of Hotel Regnum Residence from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.6
Facilities7.9
Location8.2
Room comfort and quality9.1
Service8.7
Value for money8.4
High score for Budapest
Rating
9+ Exceptional (42)
8-9 Excellent (28)
7-8 Very Good (22)
6-7 Good (12)
<6 Below Expectation (12)
Time of the year
Mar - May (16)
Jun - Aug (32)
Sep - Nov (50)
Dec - Feb (18)

Show reviews that mention 

Showing 116 verified guest comments
12345
9.6
Exceptional
Lilian from United Kingdom
Couple
Stayed 3 nights in November 2019

Had a very comfortable stay. Staff were friendly and helpful. Location was ideal ”

Being close to metro links was great. Walking distance over Margaret Bridge to Pest side was a lovely stroll. We had a suite which was impeccable. Room 505 had a wrap around balcony. We loved the very close proximity to the Kiraly baths. (could see the outdoor spa from our balcony). Our stay in Budapest was heightened by the comfort and welcome of the staff at the hotel. We had a problem with one of the sliding doors and within five minutes we had the caretaker in fixing it. Would have been nice to have had a microwave and cutlery perhaps in room, to make snacks while we rested, but a kettle and mugs were provided. Room was warm and beds were very comfortable. Would stay here again.

Reviewed November 29, 2019

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9.6
Exceptional
Mrs. from Canada
Solo traveler
Superior Double Room
Stayed 3 nights in January 2020

Exceptional”

This is an excellent hotel with excellent staff in an excellent location. The only thing that would have made it better was in house spa facilities.

Reviewed January 31, 2020

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10.0
Exceptional
ehud from Israel
Couple
Superior Double or Twin Room
Stayed 5 nights in February 2020

Very big rooms, friendly stuff and very close to the major city sites. Really recommended ”

Excellent !

Reviewed February 15, 2020

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8.0
Excellent
suna from United States
Family with teens
Stayed 2 nights in August 2019

Very good”

The hotel and staff was very nice but I can’t say same thing about the most Budapest people. They are very rude and cold. They don’t like tourists. Weird!!

Reviewed August 11, 2019

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8.0
Excellent
Taiyebeh from United Arab Emirates
Family with young children
Stayed 4 nights in August 2019

Very good”

The only thing I didn't like about was breakfast and best thing was customer service and cooperative staff of hotel.

Reviewed September 01, 2019

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6.4
Good
Beng from Malaysia
Family with young children
Stayed 2 nights in October 2019

The carpet is quite dusty ”

Big room, but a bit old. The carpet is quite old and dusty too. They definitely need to refurbish the hotel. Breakfast is simple and good enough for us.

Reviewed October 29, 2019

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6.0
HAROLD from United Kingdom
Couple
Stayed 6 nights in December 2019

Above average”

Staff were helpful housekeeping poor,bed linen not changed.

Reviewed January 16, 2020

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4.4
Tim from United Kingdom
Group
Stayed 4 nights in August 2019

Found Toenails on floor in room. ”

Day one; arrive and get shown to the room. Aircon in room didn’t work and found toenails on the floor and overall quality of room was poor and dated. Expected 2 double beds as advertised but one is a sofa bed and was essentially springs with a bedsheet on top. Went down to reception to explain about aircon and poor cleanliness. The receptionist simply shrugged his shoulders and said he tried. After the first night, it was too hot so we spoke to reception again (still with toenails on the floor). This time, new member of staff, apologised and moved us to a new room. This room was nicer (the one in the pictures online), newly refurbished as the receptionist had told us. Was a firm improvement but again a sofa bed (but comfier). Think for the price we paid (£560ish for 4 nights), there are better options out there. Think this is a 3 star hotel at best, not a 4 star. Breakfast included was as you would expect in any hotel. Can’t fault location however, very close to Danube and tram/buses.

Reviewed August 12, 2019

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3.6
Janet from Germany
Couple
Standard Double or Twin Room
Stayed 5 nights in May 2022

House keeping has potential”

The rooms are well furnished and big and at the same time the cleanliness can be improved. We were 5 nights and the house keeping was just once. We left the hotel early in the morning. The cleaning cart was always in the middle of the hallway and blocked the way. When we came back after 5 hours, the cart stood at the same place without room service The bed sheet was not pulled smooth. The staff talked loudly and listened to music in the service rooms. To us the hotel seemed lovelessly managed. The exposed location can not make up for the lack of cleanliness. Pity!

Reviewed May 30, 2022

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4.0
Linda from United Kingdom
Couple
Standard Double or Twin Room
Stayed 7 nights in May 2022

Acceptable”

The room we were in was very tired , old carpet stains ,bathroom sink plug and bath plug never worked, bin top was full of dust , it’s never a four star hotel , its states tea and coffee in rooms ,it was never replaced after day one. Had to ask reception to have our bed changed

Reviewed June 06, 2022

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10.0
Exceptional
Glen from United Kingdom
Solo traveler
Superior Double Room
Stayed 4 nights in October 2012

Great stay with even greater staff!”

Service, service, service!

Having traveled all around the world, staying in many many different places, the staff at almost all hotels could learn a thing or two from the staff at Regnum Residence in Budapest. EVERYONE, from the front desk staff to the cleaners welcomed a traveler with open arms and made my stay in Budapest that much more enjoyable. Cannot recommend them highly enough. Thanks Regnum!

Reviewed October 20, 2012

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8.7
Excellent
Mathieu from France
Couple
Stayed 4 nights in June 2011

No charm, but great service and OK location...”

Service, quiet, space, Kiraly baths nearby.

i booked a suite with regnum residence for a leisure trip with my girlfriend in june 2011. on the upside, the service is really great, the front desk assistants are really nice and helpful, and some of them are really extremely efficient. the rooms are spacious, adequately furnished, breakfast is pretty standard for these parts of europe (that's a good thing of itself), and the hotel is overall very quiet. bed was very good, as well as the rest of furniture in general. the location is ok, a short walk will get you to public transports and put the town center at a mere 20mn tops. the neighborhood might be a little gloomy at night, but nothing bad ever happened, and we have been walking by night almost every single day od our stay. a great bonus is the fact that the kiraly baths are litterally around the corner: they're a little old, but it gives them a charm most of the others lack, and the equipment of the baths is more than adequate, we spent a very good time there. on the downside, the hotel is devoid of any charm and character, it is extremely standard and anonymous. a good setting for business, maybe, but it sure does not look pretty from any angle. even though we requested a non-smoking room, ours smelled of cold tobacco, which wasn't very nice.

Reviewed June 19, 2011

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9.3
Exceptional
Craig from United Kingdom
Couple
Superior Double Room
Stayed 7 nights in June 2011

Great location, large room with large balcony”

location, friendly helpful staff, proximity to public transport and Castle District

My partner and I were pleasantly surprised at the size of the room and the very large balcony. The location does not have a direct view of the parliament building across the Danube but it it is in an ideal location to get to all the main sights. The free soft drinks and bottled water in the mini bar was an unexpected treat. The hotel reception staff, Kate, Dora, Karoly and David went out of their way to ensure that our stay was the best possible... Thanks! Something's that perhaps weren't perfect, the bathroom was actually quite small and only had a shower and the internet was very slow... In general I would recommend this hotel to others. Should we venture back to Budapest I would stay in the Hotel Regnum again.

Reviewed June 14, 2011

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9.0
Exceptional
Ioannis from Greece
Couple
Superior Double Room
Stayed 3 nights in September 2011

This should be a 5 stars hotel”

Brand new hotel, spacious room, excellent service, centrally located.

We were absolutely delighted with the Hotel Regnum Residence - a complete value for money hotel with really polite service, spacious and clean rooms, well located in Buda, decent breakfast and so on. We didn't want to leave - we know where we will stay next time.

Reviewed September 29, 2011

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7.7
Very good
Nazuk from United Kingdom
Couple
Superior Double Room
Stayed 3 nights in May 2014

Pretty good, expected more for the price”

Clean good-looking suites, nice reception staff, no fuss at check-in or out.

Positives: -Helpful reception -Comfortably soft beds -Pretty-looking suites. -Big towels. Negatives: -Not located in the heart of Pest (where the entertainment/food/nightlife is. -Overpriced (£200 for 3 nights) -Breakfast- Very cheap and terribly limited variety of meat and cheese at buffet breakfast. Same scrambled and boiled eggs every day. No music unless requested. No ambience. No chopped fruit bowls and different types of yoghurt and seeds. Ridiculously basic for the price. -For a 4 star hotel and for the price I expected more. Slightly bigger baths with full (not half) shower curtain, bathrobes and slippers, sumptuous breakfast. The breakfast is what most people get excited about on holiday!! Especially when the rest of Budapest (even at nominal prices) does such delicious food. Hope this will improve in future.

Reviewed May 14, 2014

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9.3
Exceptional
alireza from Iraq
Couple
Superior Double Room
Stayed 3 nights in September 2011

very safe and appropriate location”

balcony room

i do have best moments in budapest bcz of my hotel,my balcony was in front of canada embassy and had a view to town,no extra noise hotel was near to bank,metro station and very very close to best view to parlement

Reviewed September 20, 2011

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9.3
Exceptional
Anna from Hungary
Family with teens
Superior Double Room
Stayed 2 nights in July 2013

a friendly place to arrive, a cosy place to stay”

friendly and attentive staff; fantastic breakfast, good location

Our stay at the hotel was excellent. The hotel staff was absolutely attentive, helpful and very kind. The breakfast was a super selection of delicacies, everything was fresh and delicious. Our room was absolutely clean, nicely furbished, the bed comfortable. It was also silent and had a garden view from one of the windows, from where excellent fresh air could come in. The public transportation was within easy reach and walking in the nearby streets was also lovely. It is a place where we definitely go back again!

Reviewed July 10, 2014

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9.0
Exceptional
Anna from Hungary
Family with teens
Superior Double Room
Stayed 3 nights in February 2013

Silent place with a service from the heart”

good location, very dedicated and kind staff

We spent 3 nights in this hotel and every time it was just relaxing and refreshing to arrive and settle there after the day's rush. Our room was spacious, modernly furbished but stylish and clean. The receptionists were very kind and cheerful, the waiters in the restaurant literally took the extra mile to make us feel like eating at home and fulfilled all our wishes. The selection of breakfast offerings were rich and fresh, nicely presented and delicious. We only had a slight problem with the heating of the room, what was not satisfying all the time. We'll definitely go back again.

Reviewed February 26, 2013

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5.2
Darrin from United States
Family with young children
Stayed 2 nights in July 2016

No AC and No Customer Service”

The AC in our room wasn't working. My wife went down to the front desk and we were told that they had had several complaints from people on our floor and they were working on it. They gave us two fans to put in our room. It was in July and it was hot which meant none of our family slept very well. When I went to check out I asked if we could have some sort of discount since the AC never worked. I was told that we should have said something to them about it. When I told the front desk person that we had said something he then switched his tactic to say that we needed to contact Agoda since we had paid them. I told him that the issue was not with Agoda but that it was with Hotel Regnum. Both employees who "helped" me were indifferent and could really care less about making any attempt to show any kind of consideration or customer service. The food at breakfast was almost warm and very bland. The advertisement boasts airport transfer but fails to mention that you have to pay for the airport transfer (approximately 30 Euro each way). My family and I plan on spending a week in Budapest next year and was hoping to return to Hotel Regnum but because of the lack of customer service we will find elsewhere to spend our money.

Reviewed August 01, 2016

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9.3
Exceptional
Catherine from United Kingdom
Couple
Superior Double Room
Stayed 5 nights in September 2011

Lovely modern hotel”

Really friendly staff

Really good hotel with very large rooms emailed prior to stay and my requests were met upper floor with balcony which was approx 20ft x 10ft view if river great staff very helpful lovely large modern room really couldn't fault hotel

Reviewed September 25, 2011

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