Hotel Relax
Hotel Relax
Hotel Relax
Hotel Relax
Hotel Relax
Hotel Relax
Hotel Relax
Removed from saved list

8.4

Excellent

3,409 reviews

3,409 reviews

Housekeeping72
Breakfast21
Shops17

Great location, nice and spacious hotel.

DING
- Mar 15, 2020
Highly rated by guests – 83% would recommend
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Ximending 930 m
Chiang Kai-Shek Memorial Hall 1.4 km
Longshan Temple 1.8 km
Shi Lin Night Market 4.7 km
Taipei 101 5.2 km
Elephant Mountain (aka Nangang District Hiking Trail) 6.3 km
Raohe Night Market 6.3 km
National Palace Museum 7.1 km
Taipei Zoo 8.5 km
Beitou Public Hotspring 10.2 km
Nearby landmarks
Shin Kong Life Tower 60 m
Shinkong Mitsukoshi Taipei Station 70 m
Daphne 80 m
Zhengkang Pharmacy 100 m
COMEBUY (Xuchang) 120 m
Velvet Underground 130 m
Chengzhong Market 140 m
Front Metro Mall 150 m
Nanyang Street 170 m
Taipei Travel Plaza 220 m
Free Wi-Fi
2021

Hotel Relax

11F., No.8, Guanqian Rd., Taipei Main Station, Taipei, Taiwan, 100 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • 230 meters to public transportation

  • Airport transfer

  • Located in heart of Taipei

  • Free Wi-Fi in all rooms!

  • Air conditioning

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Coffee shop

Your dates are popular among travelersPopular destination! Properties in Taipei are being booked every minute!
Value for money8.2
Location rating9.2
Nearest airportTaipei Songshan Airport (TSA)
Distance to airport4.2 km

Rooms available at Hotel Relax

Excellent
Room comfort & quality

8.3

Family Suite
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Run Of House - Room Type Not guaranteed
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed and 2 single b...
Enter dates to see prices
Executive Triple Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 single bed and 1 king bed
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Deluxe Suite
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Double No Window
...
  • Room size: 16 m²/172 ft²
  • No Windows view
  • 1 double bed
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Standard Triple No Window
...
  • Room size: 25 m²/269 ft²
  • No Windows view
  • 1 double bed and 1 single b...
Enter dates to see prices
Classic Double
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 1 king bed
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Boutique Twin Room without Window
...
  • Room size: 25 m²/269 ft²
  • No Windows view
  • 1 single bed and 1 double b...
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Boutique King Room
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Relax?

Check-in is from 03:00 PM, and check-out is until 11:30 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Relax?

Hotel Relax is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1800 TWD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. If you're looking for an easy way to get around Taipei with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Relax?

Adults can enjoy breakfast offered with an additional charge of 250 TWD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Hotel Relax?

Hotel Relax does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Hotel Relax?

The closest train, metro, or bus station to Hotel Relax is Taipei West Bus Station, 220 m away.

What restaurants are nearby Hotel Relax?

Restaurants including Perfume Dance, McDonald and Genteishoku are popular in Hotel Relax’s neighborhood which is known as Taipei Main Station.

What popular shopping places are close to Hotel Relax?

Shopping options in Hotel Relax’s Taipei Main Station neighborhood include Taipei City Mall, Q Square Mall and Shinkong Mitsukoshi Taipei Station.

What are popular attractions near Hotel Relax?

Hotel Relax’s location in the Taipei Main Station neighborhood makes it close to famous attractions including 2/28 Peace Park, Presidential Office Building and National Taiwan Museum.

What popular natural sightseeing spots are close to Hotel Relax?

Hotel Relax’s nearby natural sights include ARC'TERYX and Thermal Valley located in the same Taipei Main Station area.

Show more questions
See map

Explore the neighborhood

What people love about Hotel Relax

  • 9.2

    Exceptional

    "Great location, nice and spacious hotel."

    DING

    |

    March 15, 2020

  • 10

    Exceptional

    "Staff are helpful and friendly."

    Waye

    |

    February 7, 2020

  • 10

    Exceptional

    "Will definitely come back!"

    Waye

    |

    February 7, 2020

Property ranking|Compared to 1,960 Taipei properties
See all rankings
Location score
9.2/10
Room comfort score
8.3/10
Room size
24 sqm.
Service score
8.6/10
Better than
92
%
of Taipei properties
Better than
92
%
of Taipei properties
Bigger than
85
%
of Taipei properties
Better than
84
%
of Taipei properties
Overall rating:

8.4

Excellent
3,409 reviews
Cleanliness
8.5
Facilities
7.7
Location
9.2
Read all reviews >
What travelers say they love:
Great location, it’s 5 mins to Taipei Main Station.
Fook from Singapore
Family with older children
More about Hotel Relax

More about Hotel Relax

Designed for both business and leisure travel, Hotel Relax is ideally situated in Taipei Main Station; one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. Visitors to the hotel can take pleasure in touring the city's top attractions: Shin Kong Life Tower, Shinkong Mitsukoshi Taipei Station, Chengzhong Market.

Take advantage of a wealth of unrivaled services and amenities at this Taipei hotel. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, gift/souvenir shop can be enjoyed at the hotel.

The hotel features 34 beautifully appointed guest rooms, many of which include television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, linens. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Hotel Relax is an ideal place of stay for travelers seeking charm, comfort and convenience in Taipei.

Show less
Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Breakfast

88 mentions

Housekeeping

57 mentions

Internet

5 mentions

Food & Dining

4 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Tours

Cleanliness and safety

  • Body thermometer
  • Breakfast takeaway service
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bottle of water

Services and conveniences

  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Taxi service

Available in all rooms

  • Air conditioning
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • High floor
  • Individual air conditioning
  • In-room safe box
  • Linens
  • Mirror
  • Non-smoking
  • Refrigerator
  • Shower
  • Slippers
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Location
11F., No.8, Guanqian Rd., Taipei Main Station, Taipei, Taiwan, 100
Exceptional
Location

9.2

Airports

  • Taipei Songshan Airport (TSA)
    4.2 km 19 min drive
  • Taiwan Taoyuan International Airport (TPE)
    28.5 km 41 min drive

Public transportation

  • Taipei West Bus Station
    230 m

Hospital or clinic

  • Zhengkang Pharmacy
    100 m

Shopping

  • Shi Lin Night Market
    4.7 km

Convenience store

  • 7 Eleven
    110 m 2 min walk

Cash withdrawal

  • ATM
    40 m 1 min walk
What's nearby

Popular landmarks

  • Ximending
    930 m
  • Chiang Kai-Shek Memorial Hall
    1.4 km
  • Longshan Temple
    1.8 km
  • Shi Lin Night Market
    4.7 km
  • Taipei 101
    5.2 km
  • Elephant Mountain (aka Nangang District Hiking Trail)
    6.3 km
  • Raohe Night Market
    6.3 km
  • National Palace Museum
    7.1 km
  • Taipei Zoo
    8.5 km
  • Beitou Public Hotspring
    10.2 km

Nearby landmarks

  • Shin Kong Life Tower
    60 m
  • Shinkong Mitsukoshi Taipei Station
    70 m
  • Daphne
    80 m
  • Zhengkang Pharmacy
    100 m
  • COMEBUY (Xuchang)
    120 m
  • Velvet Underground
    130 m
  • Chengzhong Market
    140 m
  • Front Metro Mall
    150 m
  • Nanyang Street
    170 m
  • Taipei Travel Plaza
    220 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
  • Pets are strictly prohibited at the property, with the exception of guide dogs.
  • The property provides welcome gifts in guest rooms. A daily welcome drink is available at Hotel Relax 3. Breakfast is available at Hotel Relax 2. These are only 1 to 3 minutes' walk away.
  • Children aged 0-5 years old and under 110 centimeters stay for free when using existing bedding.
  • Children over 110 centimeters will be charged TWD 880 per night per child when using existing bedding.
  • Extra bed is not available at this property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:30

Getting around

  • Airport transfer fee1800 TWD

Extras

  • Breakfast charge (unless included in room price)250 TWD

The property

  • Non-smoking rooms/floorsyes
  • Number of rooms 34
  • Room voltage110
  • Most recent renovation2013
Property announcements

When booking more than 5 rooms, different policies and additional supplements may apply

A credit or debit card security deposit of TWD 1,000 is required upon check-in for charges or damages during the stay and will be refunded upon departure

Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.

Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.

Due to the Coronavirus (COVID-19) situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.

Eligible for domestic stimulus voucher when choosing “Pay at hotel” option. Payment must be completed between October 8, 2021 and April 30, 2022.

Reviews of Hotel Relax from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.5
Facilities7.7
Location9.2
Room comfort and quality8.3
Service8.6
Value for money8.2
High score for Taipei
Rating
9+ Exceptional (463)
8-9 Excellent (313)
7-8 Very Good (309)
6-7 Good (85)
<6 Below Expectation (100)
Time of the year
Mar - May (348)
Jun - Aug (295)
Sep - Nov (327)
Dec - Feb (300)
Don't miss out!Properties in Taipei are being booked every minute!
All guests (2,210)
All room types
All languages

Show reviews that mention 

Showing 1,270 verified guest comments
12345
9.7
Exceptional
Yee from Singapore
Family with teens
Family Suite
Stayed 3 nights in July 2014

Very comfortable! ”

location, big rooms, service

Couldn't have asked for better! We booked a Family room for 4 in Hotel Relax during our trip to Taipei in July. The location was easily accessible, just a short walk from Exit 4 of the Taipei Main Station, in the building above Mcdonald's. As many reviewers have mentioned, the location of the hotel is in a commercial building, so don't expect a fanciful facade. But once you reach the lobby of the hotel, it's a different story. The furnishings are plush and comfortable and it gives off a good vibe. Room wise, our family room for 4 was pretty huge, with a living area separate from the beds. The TV can even rotate 180 degrees so you can either watch it on the bed or at the living area. Beds are comfortable too, aircondition sufficient and cooling. There are also roller blinds for the bathrooms so you don't have to worry about privacy issues if you are staying in a big group. Location was good, being at Taipei Main Station meant that travelling around was no hassle, as it is essentially a transport hub in Taipei. Just make sure you don't get lost inside the maze of the underground mall!

Reviewed August 13, 2014

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9.6
Exceptional
Jingwei from Singapore
Family with teens
Classic Double
Stayed 2 nights in July 2016

Great Stay!”

A well equipped and spacious room with complimentary snacks for me to enjoy with my dad XD Staff were polite and always ready to help (even for those at Hotel II when I actually missed a turn and headed straight for that hotel). Downside is that breakfast is located at Hotel II (not quite sure if there's a change in menu for I'm there for breakfast only once and everyone's served the same dish - its yummy though), and 1 complimentary (finest) coffee is at Hotel III....they are not that far apart, but quite a hassle :/ Nevertheless, would definitely return for the value, location (super near to Taipei Main Station) and comfort. Head out from Exit Z6 for first timer, otherwise it's actually pretty 'direct' from 'South' Entrance of Taipei Main Station (if I remember correctly).. Note: The hotel shares the same building as some cram school; hence lobby is at 11F

Reviewed May 01, 2017

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Dear valued guest, Thank you for taking the time to write us feedback and your positive comments in terms of staff service. Providing comfy room and decent service are our core value we’ve been working on. We are looking forward to welcoming you back in the near future. Thank you very much and have a wonderful day! Hotel Relax * Front Desk Jade

Responded January 02, 2019
Hotel Relax
8.8
Excellent
Peijun from Singapore
Couple
Classic Double
Stayed 2 nights in September 2017

Convenient Location”

Hotel Relax I location is great, near to Taipei main station where you can find all modes of transportation. Go to K underground mall and take exit Z4(still need to cross the road but the lift is located here) or Z6 (on the same side) Branch I located just opposite Shin Mitsukhoshi and the lift lobby is just beside McDonalds. This branch is in a commercial building and only occupies 2 levels. Otherwise, you may try Hotel Relax Branch II or III which is just round the corner (2min walk). The room is clean and nice. I stayed there twice during my trip as I was travelling to the south of Taiwan. You can leave your luggage with them if you want to travel light. My first night, I stayed in the Classic room. It is not a big room but spacious for 2 ppl. The last 2 nights, I was staying in a family room. I recommend this room for family of 4. Plenty of space and it feels good. Overall, its recommended if you prefer convenience.

Reviewed October 11, 2017

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Dear valued guest, Thank you for taking the time to write us feedback and your positive comments in terms of staff service. Providing comfy room and decent service are our core value we’ve been working on. We are looking forward to welcoming you back in the near future. Thank you very much and have a wonderful day! Hotel Relax * Front Desk Jade

Responded November 07, 2018
Hotel Relax
9.6
Exceptional
Thiti from Thailand
Group
Executive Triple Room
Stayed 3 nights in December 2016

Great Location, Great Staff, Great Decoration”

The Hotel is located near MRT Taipei Main Station within 5 min walk. 24 hours McDonald is at the ground floor of the hotel. Staffs at hotel are really nice and friendly, they can use English very well. Decorations of the hotel and the room are so classy that make you feel like you are in an expensive hotel but actually it is not that expensive. However, you need to walk to Hotel Relax II for your free breakfast and Hotel Relax III for your free coffee. For Breakfast, you have no alternatives as they will serve the food they have prepared for you; not a buffet line like others.

Reviewed December 15, 2016

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9.0
Exceptional
Eva from Singapore
Couple
Standard Double No Window
Stayed 1 night in October 2014

Great Hotel in the centre of Taipei”

Location, Cleaniness, Comfort

The location of the hotel is really fantastic, right across from Mitsukoshi, and very near Taipei main station, the HSR and pretty much everything else. We took a bus from the airport to the Taipei West Station A (Bus terminal), and it drops us right across the road from the hotel. It is located on the 10th and 11th floor of an old building, but it is a really great hotel. The rooms are pretty spacious, bed is very comfortable, and we had a fantastic stay. Would highly recommend this accommodation to anyone else headed to Taipei and this would definitely be my choice if I ever head to Taipei again.

Reviewed October 08, 2014

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8.8
Excellent
Nigel from Malaysia
Business traveler
Boutique Twin Room without Window
Stayed 4 nights in June 2018

Excellent place!”

The initial impression of hotel is poor due to location. If looking for entrance, right next to McD's entrance. Unfortunately, Smile Hotel signboard is more prominently displayed than Hotel Relax (on pillars outside McD's). Just look out for that and you're set. Once you're in lobby on 11th flr, it is wholly different. Decor is excellent and neat. Reception counter faces lift doors so you will see it the moment doors open. Staff are friendly & professional. Room (1 double & 1 single), is spacious! The toilet (heated seat) & shower area are well laid out. Pantry area is lacking as it is placed together with clothes rack which isn't practical as sometimes you need to hang clothes for re-wearing and cups&food are right below. No socket to boil water and kettle must move to table to plug in. Beds are comfortable. Breakfast in different building with 5min walk. Taipei Main Station entrance Z2&Z4 (with lift between entrances) bring you to correct side of Hotel. Shopping and food convenient!

Reviewed June 12, 2018

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Dear valued guest, Thank you for taking the time to write us feedback and your positive comments in terms of staff service. Providing comfy room and decent service are our core value we’ve been working on. We are looking forward to welcoming you back in the near future. Thank you very much and have a wonderful day! Hotel Rleax * Front Desk Jade

Responded June 15, 2018
Hotel Relax
10.0
Exceptional
Wei from Singapore
Family with teens
Family Suite
Stayed 2 nights in May 2015

My hotel of choice when visiting Taipei”

Excellent service rendered by staff, clean and spacious rooms, great location

Hotel staff was very friendly, polite and helpful. Rendered great assistance when we were checking-in and out as we had a lot of luggage to move. Rooms were very spacious and comfortable, and there was a lot of floor space to pack our luggage. The shower and toilet were modern and kept in excellent condition. Beds were comfortable enough for me to fall asleep as soon as I lie down. Location is excellent, and you will never go hungry with a McDonalds just downstairs while there are many food stalls selling delicious local fare. Close proximity to retail shops, Shin Kong Mitsukoshi Department Store and Taipei Main Station. Great value with excellent service and rooms. Definitely my hotel of choice when visiting Taipei.

Reviewed May 25, 2015

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10.0
Exceptional
Mandy from Malaysia
Group
Standard Triple No Window
Stayed 1 night in January 2018

Pleasant Stayed! Highly Recommended!”

Last minutes booked 2 rooms (1 night stayed) of Standard Triple (No Window) as our itinerary changed that caused by weather. And also easy for us to check into Hotel Relax II next day ( No room at Hotel Relax II during these date). The room was surprisingly us as the room space was quite wide. Room & bathroom amenities was provided. Comp bottle mineral water & a basket of snacks. The scent of those bathroom amenities was great. Hotel Location also near to Taipei subway (where you can access to Taipei City Mall) and Xin Guang San Yue Mall. Great location that can easily access to others. Hotel Relax also given free coffee during your stay (Redeem in Hotel Relax III – just walk upward a bit only ). Taste was great. ;-) Highly recommended!

Reviewed January 16, 2018

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Dear valued guest, Thank you for taking the time to write us feedback and your positive comments in terms of staff service. Providing comfy room and decent service are our core value we’ve been working on. We are looking forward to welcoming you back in the near future. Thank you very much and have a wonderful day! Hotel Rleax * Front Desk Manager Milton

Responded March 06, 2018
Hotel Relax
9.2
Exceptional
Richard from Philippines
Group
Standard Triple No Window
Stayed 4 nights in March 2018

Excellent place in a great location.”

We were a group of 6 adults in 3 rooms and arrived past midnight. I always choose a place near Taipei Main station whenever I'm in the city and this hotel was a great choice. Not the cheapest but still excellent value. Location is very convenient just a short walk away from the bus terminal to/from the airport and subway stations. Great shopping just around the corner, lots of places to eat. Walking distance or just 2 stops to Ximending. Rooms are adequate size, modern, well-appointed and clean. A slight inconvenience though was breakfast which you'll have to take at the sister hotel around the corner. Staff was very friendly and accommodating especially Feelin at Reception who was extremely helpful with all our requests. You can also leave your luggage after check-out. Overall had a pleasant and enjoyable stay. Highly recommended!

Reviewed June 28, 2018

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Dear valued guest, Thank you for taking the time to write us feedback and your positive comments in terms of staff service. Providing comfy room and decent service are our core value we’ve been working on. We are looking forward to welcoming you back in the near future. Thank you very much and have a wonderful day! Hotel Rleax * Front Desk Jade

Responded June 30, 2018
Hotel Relax
9.2
Exceptional
Richard from Philippines
Group
Classic Double
Stayed 4 nights in March 2018

Excellent place in a great location!”

We were a group of 6 adults in 3 rooms and arrived past midnight. I always choose a place near Taipei Main station whenever I'm in the city and this hotel was a great choice. Not the cheapest but still excellent value. Location is very convenient just a short walk away from the bus terminal to/from the airport and subway stations. Great shopping just around the corner, lots of places to eat. Walking distance or just 2 stops to Ximending. Rooms are adequate size, modern, well-appointed and clean. A slight inconvenience though was breakfast which you'll have to take at the sister hotel around the corner. Staff was very friendly and accommodating especially Feelin at Reception who was extremely helpful with all our requests. You can also leave your luggage after check-out. Overall had a pleasant and enjoyable stay. Highly recommended!

Reviewed July 02, 2018

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Dear valued guest, Thank you for taking the time to write us feedback and your positive comments in terms of staff service. Providing comfy room and decent service are our core value we’ve been working on. We are looking forward to welcoming you back in the near future. Thank you very much and have a wonderful day! Hotel Rleax * Front Desk Jade

Responded July 05, 2018
Hotel Relax
9.2
Exceptional
Richard from Philippines
Group
Standard Double No Window
Stayed 4 nights in March 2018

Excellent place in a great location.”

We were a group of 6 adults in 3 rooms and arrived past midnight. I always choose a place near Taipei Main station whenever I'm in the city and this hotel was a great choice. Not the cheapest but still excellent value. Location is very convenient just a short walk away from the bus terminal to/from the airport and subway stations. Great shopping just around the corner, lots of places to eat. Walking distance or just 2 stops to Ximending. Rooms are adequate size, modern, well-appointed and clean. A slight inconvenience though was breakfast which you'll have to take at the sister hotel around the corner. Staff was very friendly and accommodating especially Feelin at Reception who was extremely helpful with all our requests. You can also leave your luggage after check-out. Overall had a pleasant and enjoyable stay. Highly recommended!

Reviewed June 28, 2018

See room deals

Dear valued guest, Thank you for taking the time to write us feedback and your positive comments in terms of staff service. Providing comfy room and decent service are our core value we’ve been working on. We are looking forward to welcoming you back in the near future. Thank you very much and have a wonderful day! Hotel Rleax * Front Desk Jade

Responded June 30, 2018
Hotel Relax
9.2
Exceptional
Amanda from Singapore
Couple
Standard Double No Window
Stayed 3 nights in August 2017

Value for money and great location ”

It's 5-10 min walk from Taipei Main Station, making it very convenient to take all types of trains- including the HSR, MRT and Airport Express MRT. There's a lot of good food and convenience stores downstairs. You'll need to take a 5 min walk to Hotel Relax II for breakfast. Love the pillows and bed, very firm and comfortable. Hotel is also clean and staff are friendly. Note: the hotel is located on the 10th and 11th floor of the building, sharing with other businesses/tuition centres. Probably better to stay at the other branches, where the hotel occupies the whole building instead.

Reviewed August 09, 2017

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Dear valued guest, Thank you for taking the time to write us feedback and your positive comments in terms of staff service. Providing comfy room and decent service are our core value we’ve been working on. We are looking forward to welcoming you back in the near future. Thank you very much and have a wonderful day! Hotel Relax * Front Desk

Responded November 07, 2018
Hotel Relax
9.0
Exceptional
Diana from Singapore
Couple
Deluxe Suite
Stayed 1 night in November 2015

Interesting Stay in a business building ”

Cleanliness, Design, Location

Very interesting stay. It was at the 10th and 11th floor of a office building - but when the door opened..it was amazing! Like a hotel. As they have 3 branches though - the afternoon tea and breakfast were at the other branches which we did not use. We were given the key to check in and at about 3pm, there were still staff cleaning our room. We didn't mind waiting and it was nice to know it was being cleaned. It is extremely near to Taipei Main Station - and that kept us happy so we visited the Shihlin night market in our 1 night stay in Taipei enroute to taking the HSR to Kaohsiung. Overall -nice! Also bonus points that we told our friends we lived above a 24hour macdonalds.

Reviewed December 10, 2015

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9.6
Exceptional
Jun from Singapore
Solo traveler
Classic Double
Stayed 1 night in January 2018

Good location, spacious room, great bathroom ”

Pros 1. Same building as smile inn ( I stay there before too) 2. Room definitely bigger than smile inn. Bathroom room almost the same standard, which is great! 3. Location is near to Taipei main station. Just have to look out for the decorations/poster they put up on the pillars, so that you won’t miss it. They have a few branches in the same area. 4. Decoration, lighting, Color in the room is definitely relaxing Cons 1. Breakfast is not that great for me. 2. They have to charge ntd 1000 to your credit card first. Then they will refund you the same amount to your card after you check out Yes, will stay there again if I’m visiting the area in the future

Reviewed January 03, 2018

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Dear valued guest, Thank you for taking the time to write us feedback and your positive comments in terms of staff service. Providing comfy room and decent service are our core value we’ve been working on. We are looking forward to welcoming you back in the near future. Thank you very much and have a wonderful day! Hotel Rleax * Front Desk Manager Milton

Responded March 06, 2018
Hotel Relax
9.3
Exceptional
Yeo from Singapore
Group
Executive Triple Room
Stayed 5 nights in March 2015

Worth more than 3 stars”

location, room and lobby

this hotel have a wonderful location with just less than 5 mins walk to taipei main station and there's a 24-hours Mac Donald right at the 1st floor of the hotel. The room was cosy and very comfortable and it smell nice. The only bad thing is we have to walk about 1 mins to hotel relax 2 for breakfast and we can't decide if we want Chinese or western food. It will be even better if it allow us to choose.

Reviewed April 03, 2015

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10.0
Exceptional
Lim from Singapore
Couple
Boutique King Room
Stayed 3 nights in September 2016

Hotel Staff”

Hotel staff were efficient and friendly and were able to assist us with our problems and provide prompt solutions. The hotel is conveniently location near to Taipei main station. The only problem is that the breakfast is serve at relax 2 and free coffee were served at relax 3. If both could be served in relax 1 itself will be much more convenient for customers.

Reviewed October 10, 2016

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9.7
Exceptional
Jonathan from Singapore
Family with teens
Family Suite
Stayed 2 nights in November 2014

Excellent hotel for family vacation”

Excellent location, very well maintained room, attentive and helpfull staff

Located very close to Taipei Main Station, we can go (almost) everywhere - High speed train, MRT, airport bus, Camera street, National Museum etc. Room is clean, very well maintained. Amenities are included. Staff are able to speak English and very helpful. They help me to find the public transport to the other part of Taiwan. Breakfast is 'half buffet' style - one main course, but there are bread, soup and hot drinks that you can choose. Will stay again in this hotel with my family.

Reviewed December 02, 2014

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8.7
Excellent
Chan from Singapore
Couple
Classic Double
Stayed 8 nights in December 2015

Pleasant stay.”

Great location. Nice breakfast. Very clean room.

Love the location as it was situated near to taipei city hall mrt station. The hotel reception is located on the 11th floor of a old building, where there is a MacDonald's on the first floor. Breakfast was located in Hotel Relax 2 which was less than 5 mins walk from hotel 1 and they have 3 different types of breakfast set but only one is served each day (you can't choose). There is toast and soup too. Each room is also entitled to 2 cups of premium coffee at hotel relax 3 which is just diagonally across from hotel relax 2. Room is very clean, but I would have preferred if they had a King sized bed. Corridor is a bit dark due to the dark paint used for the hotel. Regardless, I enjoyed my stay and would definitely come back again if I have the chance.

Reviewed December 21, 2015

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8.8
Excellent
Loretta from Singapore
Couple
Standard Double No Window
Stayed 1 night in April 2017

Very convenient location , friendly & helpful staff”

The staffs are very friendly & helpful. The room is a bit small but very clean with simple and nicely decoration. Only the breakfast was served in another chain hotel building. Luckily it was just 5 Mins away. They also provided free snacks in the room too. There are lots of restaurants nearby the hotel. It is about 10- 15 Mins walking distance from the Taipei Main Station/ Taipei High Speed Train Station.

Reviewed April 24, 2017

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Dear valued guest, Thank you for taking the time to write us feedback and your positive comments in terms of staff service. Providing comfy room and decent service are our core value we’ve been working on. We are looking forward to welcoming you back in the near future. Thank you very much and have a wonderful day! Hotel Relax * Front Desk Jade

Responded January 02, 2019
Hotel Relax
8.4
Excellent
Si from Singapore
Couple
Standard Double No Window
Stayed 1 night in December 2018

Excellent location, clean rooms”

The location was great, right at taipei main station (though the exit leading to the hotel doesnt have escalator, only stairs). Rooms were generally quite clean and nicely done. The room that we had however seem much smaller than the pictures on the website, hardly any space to walk with a luggage open fully. Breakfast was great, especially the milk tea, but dont a full spread (basically porridge, toast, 3-4 other dishes). The main downside was having to walk over to their other building in Hotel Relax 3 to have the breakfast as it's not within the same building.

Reviewed January 03, 2019

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Dear valued guest, Thank you for taking the time to write us feedback and your positive comments in terms of staff service. Providing comfy room and decent service are our core value we’ve been working on. We are looking forward to welcoming you back in the near future. Thank you very much and have a wonderful day! Hotel Relax * Front Desk

Responded January 04, 2019
Hotel Relax
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