May not stay again”
I asked for steam iron and though i got one, it was one of those that could have given me an electric shock .............. it was broken and exposed. The Manager at the Restaurant should not call guests and ask them to come down for BreakFast or when they would they come. He should concentrate on serving hot breakfast
worth the cash”
Rooms are nice, clean, staff friendly, helpful. The restaurant is great all over.
Property needs to upgrade to be a valued 4star property. Very different from the picture displayed.”
The picture as shown of the property in the websites & the real property are very different. Needs better cleanliness & maintenance.
Food is not good .but superior room stay is awsome.”
Buffet could have been better.but rooms r clean and spacious.4 km away from darbar sahib.if u look to stay away from traffic n noise .this area is best and all good restaurants and area r near by.
Hotel is in a good location.”
Bathrooms are clean but not modern. Each room should have an individual air con setting as it gets too cold sometimes especially at night. Overall good. Did not try the food as we are outside and had to board the morning Shatabdi to Delhi.
Stayed there 3rd time and seriously don't want to give this ratting but ratting this just becuase of the service , room , staff which i got . And same want to share this feedback with the Hotel Management . Than You ! Cont - 99142 20000
The breakfast buffet was not as per expectation from a 4 star hotel. Staffs are not that pleasing. Lot of attitude for the front desk operators.
Bad bad bad....”
Staff not willing to give a rug at temperature of 4°C
The pics make it look like such a beautiful property. In reality it is a totally run down property. The day I checked in, the garden was given to a marriage function and the entire lawns had cheap tin shades erected all over, giving a terrible view from the room window. Anyways without the tin shades too the garden is not maintained at all and not even one fifth of how good it looks in the deceptive pictures put up on the site.
The In-class Incomparable Ritz”
Thoroughly enjoyable. Would love to come here again !
less staff.Not able to use wi-fi and pool facility”
I rarely review a Hotel, but this is an exception as my experience at the hotel was pleasant
bad stay experience”
Very Very Bad Experience”
The staff is not experienced Hotel is very old No mentainance Smelly Toilets Smelly Bed Sheets and Towels
Good food, cheerful staff, perfect location”
Staff were very welcoming. We reached there rather late at night and the check in was done smoothly. Our room was nice and comfortable, appropriate temperature settings kept us warm over those cold winter nights. In the morning we were nicely greeted by the restaurant staff and the breakfast choices were nice, although mostly Indian. We thoroughly enjoyed our food experience there, especially as we are not used to spicy food. It was very much to our palate. The restaurant manager was always cheerful and gave us a good start of the day. The garden and pool were nice and appealing but we could not enjoy them due to the cold and foggy weather. This is a hotel that I would surely staff at again when visiting Amritsar.
Séjour très confortable, direction très attentif”
Je l'ai déjà recommandé à des voyageurs à Daramsala car je garde un excellent souvenir de toute cette gentillesse et la disponibilité de la direction ainsi que du confort de l'hotel
Our stay was nice and comfortable.”
Lovely hotel and service with a smile”
breakfast was good and dynamic restaurant manager was excellent the manager at the front-desk was a cheat... i asked him to change 100 rupees for me, and he gave me back 80 saying that he will pay me the 20 later as he was low on small change and i had to pay the rickshaw driver... however he never gave me back the 20 rupees and disappeared for the next few days of my stay... OMG!!!
Close to malls, railway station, golden temple”
Bad bad experience. Their plant for heating water went out of order and me nd my parents aged 60yrs had to take bath with cold tap water when the weather outside was 5degrees. We all shivered. Horrible breakfast menu. I booked the room for 3 but they just provided ne a room with a double bed and later added a folding bed to our room which made it congested.
We had a very nice room but the best part was a nice hot shower. The tv had english channels which was great. We went to the Golden Temple and that was incredible. Amritsar is hard to walk around so we had to take a taxi. The downside was that they charge for Wifi which very few places do anymore. For a fancier place that seemed kind of cheap.
heritage hotel in heritage city.............serene”
it was indeed a trip to remember and with such a hospitality i would definitely recommend the hotel.....ritz plaza , its just marvellous
* service rendered was exceptional from the time of check-in till check-out. * ambience and garden was austerely beautiful. * excellent service and food @ ranjit's resturent.
Very pleasant setting ”
Chosen because of the garden for our stay in Amritsar. A very quiet hotel, but very easy to get taxis/autorickshaws to places around. The staff were friendly and helpful especially the restaurant manager. We were within walking distance to one of the main shopping areas and also Ram Bagh gardens. Don't miss the Mata Mandir Temple - it's an experience.
deluxe rooms are ok, but lack good service. you hardly have a choice in breakfast, all the old stuff like, puree bhazi and some south indian dishes. in the name of fruit just papaya and pine apple, over all breakfast is just for stuffing not enjoying the food. telephone instruments and refrigerator need replacement. Refrigerator make lot of noise , we had to call the house keeping to switch it off to relax in the room. money spent does not commensurate with services and comforts.
Comfortable hotel at affordable price”
Initially, the hotel seems to be far from everything but on walking around there are a myriad of shops and stalls selling various local items. There are three malls across the road that mainly specialise in clothing. The Golden Temple in Amritsar is well worth a visit.
Great location not far from the Railway Station”
had a very nice spacious room which overlooked the fountain gardens at the front of the hotel. i found the room was quiet, with the added advantage of a safe inside the wardrobe. the televison was a disappointment in that i could not find out of the numerous channels available any one which spoke english or had any english sub=titles. however there was an english newspaper available in the large reception area which kept me abreast of world news.i was also able to purchase an english novel for a nominal 100 rupees from the reception. there was indian and english food available for breakfast with a considerable choice available. the room service was extremely quick and delicious and i also enjoyed several meals in the restaurant accompanied by a duo playing background music which was rather nice. unfortunately the swimming pool was being renovated, which is part of their ongoing improvement programme i understand. the hotel appears to be very popular with travellers, which is not surprising given the efficency and warm welcome given all the time by the front office staff. i was warned to wear my bag over my head as a safety precaution when going out. however i did not encounter any problems and even when lost did not feel intimidaged. everyone i met was extremely nice to me. however it seemed sureel to find people asking to have their photographs taken with me at some of the attractions.
Good location ans ervice with a smile”
Rooms were spacious but still of the 1963 era when hotel was established. Bathroom,furniture and bed was really old and for the rates of the room I had expected better and more modern facilities eg TV and fridge. Was disappointed with the room.Could have got better with the rate I paid.
Buena ubicación y comodidad”
La estancia fue muy buena. El hotel está muy bien ubicado y es muy comodo. Lo unico en contra fue que no había agua caliente y por más que intentaron solucionarlo, solo salía agua apenas tibia. Es un 3 estrellas.
Das hotel hat schon bessere Zeiten gesehen...”
Eine Renovierung würde nicht schaden... Ausserdem, meine Internet Ticket wurde 12 Stunden vor Ablauf gesperrt und von Personal nur die Empfehlung, dass ich eine neue kaufen soll...
절대 추천하고 싶지 않은 호텔”
비추천함 계약과 다른 세금요구 하며 건물은 그럴듯 하지만 오래된 예식장같은 분위기로 가격에 비해 건물들이 낡고 돈밖에 모르는 전혀