12 Mar 2019
Tuesday
13 Mar 2019
Wednesday
2 adults
1 room
Hotel Riverside
74, Jalan Sulaiman, Bandar Mersing, Mersing, Malaysia, 86800
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Twin Room
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Guest reviews
6.5
Good
/10
(299 reviews)See what guests said
9.2
Exceptional"Clean room and convenient location"
Wan
-
January 5, 2019
Recommended by 82% of guests
Property highlights
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Fishing
Very good
Location
7.9
See map
Very good location
| Value for money | 6.7 |
| Location rating | 7.9 |
Select your room
Room photos and details
Family Deluxe
...
- Room size: 16 m²/172 ft²
- River view
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Room photos and details
Triple Room
...
- Room size: 16 m²/172 ft²
- City view
- 3 single beds & 3 single be...
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Room photos and details
Standard Queen
...
- Room size: 16 m²/172 ft²
- River view
- 1 king bed & 1 queen bed
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Room photos and details
Twin Room
...
- Room size: 16 m²/172 ft²
- River view
- 2 single beds & 2 single be...
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Room photos and details
Family Standard
...
- Room size: 18 m²/194 ft²
- River view
- 2 king beds or 1 single bed...
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Room photos and details
Standard No Window
...
- Room size: 14 m²/151 ft²
- Shower
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Have a question for Hotel Riverside?
What people love about the property
- 5.2Review score
"The hotel also as a main road accaess to the mersing beach which is the main visitor of local people activities"
ABD A.
|
December 9, 2016
- 10.0Exceptional
"Awesome place to stay"
abdul S.
|
April 1, 2016
- 9.2Exceptional
"Staff so friendly and helpness"
Shahrul
|
August 9, 2018
Compare to other recommended properties
 Hotel Riverside |  |  | Best value!  | |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Good 299 reviews 6.5 Location 7.9 | Very good 561 reviews 7.1 Location 7.9 | Very good 264 reviews 7.6 Location 7.5 | Excellent 158 reviews 8.5 Location 8.7 |
| Neighborhood | Bandar Mersing | Bandar Mersing | Bandar Mersing | Bandar Mersing |
9.2
Exceptional"This hotel is quite good."
Shahrul
|
August 9, 2018
An overview
Well-positioned in Bandar Mersing, Hotel Riverside is the ideal point of departure for your excursions in Mersing. The city center is merely away and the airport can be reached within minutes. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Air Papan Beach.
Offering hotel guests superior services and a broad range of amenities, Hotel Riverside is committed to ensuring that your stay is as comfortable as possible. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
The hotel features 40 beautifully appointed guest rooms, many of which include internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Hotel Riverside is an excellent choice for your stay in Mersing.
Offering hotel guests superior services and a broad range of amenities, Hotel Riverside is committed to ensuring that your stay is as comfortable as possible. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
The hotel features 40 beautifully appointed guest rooms, many of which include internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Hotel Riverside is an excellent choice for your stay in Mersing.
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What they offer
7.2
Very good"Staff very friendly."
jess
|
July 1, 2018
Languages spoken
- English
- Malay
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Boating
- Fishing
Dining, drinking, and snacking
- Coffee shop
- Restaurant [halal]
- Restaurants
Services and conveniences
- Daily housekeeping
- Shops
- Smoking area
- Laundry service
- Smoke-free property
For the kids
- Family room
Access
- Check-in/out [express]
- Elevator
- Pets allowed
- Check-in [24-hour]
- Front desk [24-hour]
- Security [24-hour]
Getting around
- Car park [free of charge]
- Car park [nearby]
- Car park [on-site]
Available in all rooms
- Air conditioning
- Free welcome drink
- Towels
- Free bottled water
- Shower
- TV
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Property's guest policies
Children and extra beds
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Children 0-2 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 3 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 01:00 PM
Check-out until: 12:00 PM
The property
Number of rooms : 40
Year property opened: 2015
Most recent renovation: 2015
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Announcements
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
Real reviews from real guests
Agoda Reviews (299)Booking.com Reviews (457)
6.5
/
10
Good
Provided by verified guests of 
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All guests (299)
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Showing 239 verified guest comments
12345
9.2
Exceptional
Wan from Malaysia
Family with young children
Standard Queen
Stayed 1 night in August 2018
Value for money”
Clean room and convenient location
Reviewed January 05, 2019
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9.2
Exceptional
Wan from Malaysia
Family with young children
Twin Room
Stayed 1 night in August 2018
Good”
Very good location with 24hr convenient store and eatery downstairs
Reviewed January 05, 2019
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9.2
Exceptional
Wan from Malaysia
Family with young children
Triple Room
Stayed 1 night in August 2018
Good for price”
Clean enough for a 1 night stay and very convenient locati9n
Reviewed January 05, 2019
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6.0
ila from Malaysia
Couple
Standard Queen
Stayed 2 nights in September 2018
Small”
No Clean Enough
Reviewed November 23, 2018
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9.2
Exceptional
Shahrul from Malaysia
Group
Triple Room
Stayed 1 night in August 2018
cheaper and comfort”
for budget traveller..this hotel is quite good..juz only rm100 a.k.a 25usd for triple room..staff so friendly and helpness
Reviewed August 09, 2018
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8.8
Excellent
Apurve from Singapore
Group
Twin Room
Stayed 1 night in January 2017
Worth the money”
If you are travelling to tioman to catch a ferry from Mersing Jetty, this place is at the right spot. Walk able from the place where bus drops you, and walk able distance to the Jetty. To spend the night, this place has all the needful comfort and shelter.
Reviewed November 13, 2017
thx APURVE
Responded February 16, 2018
Hotel Riverside
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5.6
Amira from Malaysia
Couple
Standard Queen
Stayed 1 night in September 2016
Only bearable for a night”
they didn't change the bed sheet so if you're going to stay there because it's cheap, please bring your own bed sheet, comforter, blanket, towels etc etc. Only stayed there for 1night, but still, i manage to buy a cheap but clean bed sheet and a blanket around the hotel area. Oh and hey, bring together the insect repellent or ridsect/shieldtox, because there were ants in the room. Value for money indeed but the room condition is quite bad, only bearable for a night.
Reviewed September 28, 2016
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4.4
Insyirah from Singapore
Group
Family Deluxe
Stayed 1 night in April 2016
No water ”
The was no running water when we were there for a night. It was inconvenient that we have to purchase 1L bottled water from 7/11 downstairs. Staff didnt even bother to apologise nor inform that theres water shortage throughout Mersing. They should have provided bottled water to guests since its a common occurance. We paid 70++SGD for the night, which is expensive for a budget hostel.
Reviewed May 04, 2016
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7.0
Very good
Reduan from Malaysia
Business traveler
Twin Room
Stayed 2 nights in August 2015
Good Location”
location
Ok, no lif, need to use stairs and stayed in the 2 floor, stayed at the other side of the road, not the river side due to full, so only town view, curtain is old and dusty, tv small and too high up, channel blurry sometimes, only got 5 channel. need to pay for the parking. It's annoying because you have to start paying at 8am in the morning. Food easy to find because middle of town.
Reviewed September 03, 2015
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6.0
Hui from Malaysia
Family with young children
Standard Queen
Stayed 1 night in August 2015
Acceptable”
location, surrounding
Room is small, not spacious, just enough for one night stay and not comfortable. Table is not enough to put your belongings, all have to put on the floor which make the room space even more crowded. Overall it is just nice for the price we pay, just nice for a night stay.
Reviewed August 27, 2015
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4.3
Masahiko from Japan
Solo traveler
Standard Queen
Stayed 1 night in July 2015
Expensive”
Location、Room space
Stayed in the building in front of the reception.
Although the room was wide, no chairs, no cups/glasses, poor water volume of shower, a tiny wash basin. The thin wall and Karaoke till midnight. Far from comfortable stay.
Reviewed July 23, 2015
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7.3
Very good
Farah from Indonesia
Family with teens
Family Deluxe
Stayed 1 night in May 2015
Good budget hotel for a short stay”
location, helpful staff, plenty parking space
We booked a family deluxe room for 1 night. The room and the toilet is quite clean for a 1 star/budget hotel standard. The room rates is quite reasonable for the room we've booked. There is a mamak restaurant beside the hotel and if i'm not mistaken there is a 7eleven opposite the hotel. Will come back here again if i need a short 1 night stay here in mersing.
Reviewed June 26, 2015
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7.7
Very good
Christopher from Singapore
Couple
Standard Queen
Stayed 1 night in November 2014
Hotel Riverside stay in off peak”
location, cleanliness, value for money
Pleasant stay as check-in was smooth. Location is good as it is above a local prata store, near the jetty that serves Tioman island. Got the room at about $20 SGD, quite value for money. Tv wasn't working well, but that's not really important to me.
Reviewed November 15, 2014
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7.0
Very good
Ahmad from Singapore
Couple
Twin Room
Stayed 1 night in September 2014
Pitstop to Tioman”
Location, value for money, clean room
Was a short one night stay as we arrived in Mersing at midnight so we checked in to spend the night before moving off to Tioman the the next day. Good cheap backpackers hotel with wifi only in the main lobby.
Reviewed September 26, 2014
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8.3
Excellent
PRASANNA from India
Couple
Standard Queen
Stayed 1 night in September 2014
Value for money”
Great location.It is walkable distance from Mersing Jetty and Mersing Bus Terminal.Hotel is situates in the heart of the town.Next to hotel a good 24 hours Resturant se
We arrived at the Mersing Jetty terminal from Tioman island at about 1 pm ON 15th September,2014 and we are to catch Transsional Bus for Kula Lumpur (KL)from Bus terminal at 10 am on the next day.We walked from the Jetty terminal with luggage as every taxi driver said is is too near.On our arrival at the hotel we were given the Room B-2.Hotel has no lift facility and hotel staff asked us to carry luggage by ourself to the room. How ever on much request one staff carried luggage to the room.Hotel has free WIFI.Taxi fare from hotel to Mersing Bus terminal is 10RM.In the Bus terminal we find a big Vegitable market and Non Veg Market.There is one 2RM shop near the hotel which is intresting.In the shop you will find every thing on 2RM each.However in the entire night we find noice from the road.In front of the hotel there is a Seven Eleven shop opens for 24 hours.Mersing is a very good place, we liked it
Reviewed September 20, 2014
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8.0
Excellent
Rusnita from Malaysia
Family with teens
Triple Room
Stayed 1 night in August 2014
Clean Budget Hotel near to Jetty”
Cleanliness, Comfortable bed, near to Jetty, Good Value
I stayed for one night with my 2 teenage daughters in a triple room as we were on our way to Tioman. We chose this due to the proximity to the jetty (only about 600 metres according to Waze) and based on the comments from other members. We were not disappointed at all.There was 3 single beds, nice and firm, sheets were clean and freshly laundered, room and bathroom were clean. No shower curtain or screen so the whole room gets wet when you shower. Plenty of hot water and good pressure. Walls are rather thin so you can hear sounds from outside but it did not disturb our sleep. Plenty of shops nearby, restaurants, chemist, KFC, clothes, mini mart etc. There is a 24 hour Mamak restaurant a few doors away. We went to Bluewater Hotel 2 doors away to get tickets for the ferry. We would definitely stay here again if we were going to take the ferry in future. Comfortable, Hygenic and Value for money.
Reviewed August 17, 2014
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7.3
Very good
masliana from Malaysia
Couple
Standard Queen
Stayed 1 night in June 2014
A simple one”
The receptionist, the location, the appropriate appearance
It's a budget hotel worth the money. So far I don't see any cockroaches or other unwanted creature used to appear in other cheap hotels.
It's good if they can provide parking coupon too since we have to use the public parking space overnight.
Reviewed June 10, 2014
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5.7
Benny from Malaysia
Solo traveler
Twin Room
Stayed 1 night in May 2014
Convenient but room very small”
Clean, location
The location very convenient to the jetty and eateries, but the room too small. The toilet dont have any hangers to hang clothes, the tv is too high till you cant watch when lyiing on bed..Its clean too.
Reviewed June 02, 2014
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8.3
Excellent
Chin from Malaysia
Group
Standard Queen
Stayed 1 night in April 2014
basic hotel and quite good for the price paid”
cleanliness, friendly staff, near public transport
Good value for the price you pay. Staff was very friendly and there's accessible facility nearby such as convenient stores, telco companies, bank and eateries. I stayed at the opposite block (room e8), even though there's wifi but the connection was pretty weak. I wasnt able to connect to the Internet at all.
Reviewed April 22, 2014
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6.7
Good
David from France
Couple
Standard Queen
Stayed 1 night in January 2014
good enough ”
clean, close to jetty, cheap
book there as i was told it will be no ferry to Tioman island at the time i will arrived
when arrived i was lucky as they putt more ferry to Tioman so i didn t slept at this hotel
just stay few hrs to rest and take shower
have to say that the hotel is clean, the room is good enough if just stay overnight to catch ferry
also it s very close from the jetty
Reviewed February 07, 2014
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12345
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