Hotel Riverside

Hotel Riverside

74, Jalan Sulaiman, Bandar Mersing, Mersing, Malaysia, 86800
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Twin Room Hotel Riverside
Twin Room
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    Bathroom Hotel Riverside
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    Twin Room Hotel Riverside
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     Hotel Riverside

    Guest reviews

    6.5
    Good
    /10
    (299 reviews)See what guests said
    9.2
    Exceptional

    "Clean room and convenient location"

    Wan

    -

    January 5, 2019

    Recommended by 82% of guests

    Property highlights

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Fishing

    Very good
    Location
    7.9
    See map
    Very good location
    Value for money6.7
    Location rating7.9
    Select your room
    Family Deluxe
    Family Deluxe
    ...
    • Room size: 16 m²/172 ft²
    • River view
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    Triple Room
    Triple Room
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 3 single beds & 3 single be...
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    Standard Queen
    Standard Queen
    ...
    • Room size: 16 m²/172 ft²
    • River view
    • 1 king bed & 1 queen bed
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    Twin Room
    Twin Room
    ...
    • Room size: 16 m²/172 ft²
    • River view
    • 2 single beds & 2 single be...
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    Family Standard
    Family Standard
    ...
    • Room size: 18 m²/194 ft²
    • River view
    • 2 king beds or 1 single bed...
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    Standard No Window
    Standard No Window
    ...
    • Room size: 14 m²/151 ft²
    • Shower
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    What people love about the property

    • 5.2
      Review score

      "The hotel also as a main road accaess to the mersing beach which is the main visitor of local people activities"

      ABD A.

      |

      December 9, 2016

    • 10.0
      Exceptional

      "Awesome place to stay"

      abdul S.

      |

      April 1, 2016

    • 9.2
      Exceptional

      "Staff so friendly and helpness"

      Shahrul

      |

      August 9, 2018

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    More about Hotel Riverside

    More about Hotel Riverside

    9.2
    Exceptional

    "This hotel is quite good."

    Shahrul

    |

    August 9, 2018

    An overview

    Show less

    What they offer

    7.2
    Very good

    "Staff very friendly."

    jess

    |

    July 1, 2018

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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (299)Booking.com Reviews (457)
    Cleanliness6.2
    Facilities5.3
    Location7.9
    Room comfort and quality6.1
    Service6.6
    Value for money6.7
    Provided by verified guests of Agoda
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    All guests (299)
    All room types

    Show reviews that mention 

    Showing 239 verified guest comments
    12345
    9.2
    Exceptional
    Wan from Malaysia
    Family with young children
    Standard Queen
    Stayed 1 night in August 2018
    Value for money”
    Clean room and convenient location
    Reviewed January 05, 2019
    9.2
    Exceptional
    Wan from Malaysia
    Family with young children
    Twin Room
    Stayed 1 night in August 2018
    Good”
    Very good location with 24hr convenient store and eatery downstairs
    Reviewed January 05, 2019
    9.2
    Exceptional
    Wan from Malaysia
    Family with young children
    Triple Room
    Stayed 1 night in August 2018
    Good for price”
    Clean enough for a 1 night stay and very convenient locati9n
    Reviewed January 05, 2019
    6.0
    ila from Malaysia
    Couple
    Standard Queen
    Stayed 2 nights in September 2018
    Small”
    No Clean Enough
    Reviewed November 23, 2018
    9.2
    Exceptional
    Shahrul from Malaysia
    Group
    Triple Room
    Stayed 1 night in August 2018
    cheaper and comfort”
    for budget traveller..this hotel is quite good..juz only rm100 a.k.a 25usd for triple room..staff so friendly and helpness
    Reviewed August 09, 2018
    8.8
    Excellent
    Apurve from Singapore
    Group
    Twin Room
    Stayed 1 night in January 2017
    Worth the money”
    If you are travelling to tioman to catch a ferry from Mersing Jetty, this place is at the right spot. Walk able from the place where bus drops you, and walk able distance to the Jetty. To spend the night, this place has all the needful comfort and shelter.
    Reviewed November 13, 2017
    thx APURVE
    Responded February 16, 2018
    Hotel Riverside
    5.6
    Amira from Malaysia
    Couple
    Standard Queen
    Stayed 1 night in September 2016
    Only bearable for a night”
    they didn't change the bed sheet so if you're going to stay there because it's cheap, please bring your own bed sheet, comforter, blanket, towels etc etc. Only stayed there for 1night, but still, i manage to buy a cheap but clean bed sheet and a blanket around the hotel area. Oh and hey, bring together the insect repellent or ridsect/shieldtox, because there were ants in the room. Value for money indeed but the room condition is quite bad, only bearable for a night.
    Reviewed September 28, 2016
    4.4
    Insyirah from Singapore
    Group
    Family Deluxe
    Stayed 1 night in April 2016
    No water ”
    The was no running water when we were there for a night. It was inconvenient that we have to purchase 1L bottled water from 7/11 downstairs. Staff didnt even bother to apologise nor inform that theres water shortage throughout Mersing. They should have provided bottled water to guests since its a common occurance. We paid 70++SGD for the night, which is expensive for a budget hostel.
    Reviewed May 04, 2016
    7.0
    Very good
    Reduan from Malaysia
    Business traveler
    Twin Room
    Stayed 2 nights in August 2015
    Good Location”
    location
    Ok, no lif, need to use stairs and stayed in the 2 floor, stayed at the other side of the road, not the river side due to full, so only town view, curtain is old and dusty, tv small and too high up, channel blurry sometimes, only got 5 channel. need to pay for the parking. It's annoying because you have to start paying at 8am in the morning. Food easy to find because middle of town.
    Reviewed September 03, 2015
    6.0
    Hui from Malaysia
    Family with young children
    Standard Queen
    Stayed 1 night in August 2015
    Acceptable”
    location, surrounding
    Room is small, not spacious, just enough for one night stay and not comfortable. Table is not enough to put your belongings, all have to put on the floor which make the room space even more crowded. Overall it is just nice for the price we pay, just nice for a night stay.
    Reviewed August 27, 2015
    4.3
    Masahiko from Japan
    Solo traveler
    Standard Queen
    Stayed 1 night in July 2015
    Expensive”
    Location、Room space
    Stayed in the building in front of the reception. Although the room was wide, no chairs, no cups/glasses, poor water volume of shower, a tiny wash basin. The thin wall and Karaoke till midnight. Far from comfortable stay.
    Reviewed July 23, 2015
    7.3
    Very good
    Farah from Indonesia
    Family with teens
    Family Deluxe
    Stayed 1 night in May 2015
    Good budget hotel for a short stay”
    location, helpful staff, plenty parking space
    We booked a family deluxe room for 1 night. The room and the toilet is quite clean for a 1 star/budget hotel standard. The room rates is quite reasonable for the room we've booked. There is a mamak restaurant beside the hotel and if i'm not mistaken there is a 7eleven opposite the hotel. Will come back here again if i need a short 1 night stay here in mersing.
    Reviewed June 26, 2015
    7.7
    Very good
    Christopher from Singapore
    Couple
    Standard Queen
    Stayed 1 night in November 2014
    Hotel Riverside stay in off peak”
    location, cleanliness, value for money
    Pleasant stay as check-in was smooth. Location is good as it is above a local prata store, near the jetty that serves Tioman island. Got the room at about $20 SGD, quite value for money. Tv wasn't working well, but that's not really important to me.
    Reviewed November 15, 2014
    7.0
    Very good
    Ahmad from Singapore
    Couple
    Twin Room
    Stayed 1 night in September 2014
    Pitstop to Tioman”
    Location, value for money, clean room
    Was a short one night stay as we arrived in Mersing at midnight so we checked in to spend the night before moving off to Tioman the the next day. Good cheap backpackers hotel with wifi only in the main lobby.
    Reviewed September 26, 2014
    8.3
    Excellent
    PRASANNA from India
    Couple
    Standard Queen
    Stayed 1 night in September 2014
    Value for money”
    Great location.It is walkable distance from Mersing Jetty and Mersing Bus Terminal.Hotel is situates in the heart of the town.Next to hotel a good 24 hours Resturant se
    We arrived at the Mersing Jetty terminal from Tioman island at about 1 pm ON 15th September,2014 and we are to catch Transsional Bus for Kula Lumpur (KL)from Bus terminal at 10 am on the next day.We walked from the Jetty terminal with luggage as every taxi driver said is is too near.On our arrival at the hotel we were given the Room B-2.Hotel has no lift facility and hotel staff asked us to carry luggage by ourself to the room. How ever on much request one staff carried luggage to the room.Hotel has free WIFI.Taxi fare from hotel to Mersing Bus terminal is 10RM.In the Bus terminal we find a big Vegitable market and Non Veg Market.There is one 2RM shop near the hotel which is intresting.In the shop you will find every thing on 2RM each.However in the entire night we find noice from the road.In front of the hotel there is a Seven Eleven shop opens for 24 hours.Mersing is a very good place, we liked it
    Reviewed September 20, 2014
    8.0
    Excellent
    Rusnita from Malaysia
    Family with teens
    Triple Room
    Stayed 1 night in August 2014
    Clean Budget Hotel near to Jetty”
    Cleanliness, Comfortable bed, near to Jetty, Good Value
    I stayed for one night with my 2 teenage daughters in a triple room as we were on our way to Tioman. We chose this due to the proximity to the jetty (only about 600 metres according to Waze) and based on the comments from other members. We were not disappointed at all.There was 3 single beds, nice and firm, sheets were clean and freshly laundered, room and bathroom were clean. No shower curtain or screen so the whole room gets wet when you shower. Plenty of hot water and good pressure. Walls are rather thin so you can hear sounds from outside but it did not disturb our sleep. Plenty of shops nearby, restaurants, chemist, KFC, clothes, mini mart etc. There is a 24 hour Mamak restaurant a few doors away. We went to Bluewater Hotel 2 doors away to get tickets for the ferry. We would definitely stay here again if we were going to take the ferry in future. Comfortable, Hygenic and Value for money.
    Reviewed August 17, 2014
    7.3
    Very good
    masliana from Malaysia
    Couple
    Standard Queen
    Stayed 1 night in June 2014
    A simple one”
    The receptionist, the location, the appropriate appearance
    It's a budget hotel worth the money. So far I don't see any cockroaches or other unwanted creature used to appear in other cheap hotels. It's good if they can provide parking coupon too since we have to use the public parking space overnight.
    Reviewed June 10, 2014
    5.7
    Benny from Malaysia
    Solo traveler
    Twin Room
    Stayed 1 night in May 2014
    Convenient but room very small”
    Clean, location
    The location very convenient to the jetty and eateries, but the room too small. The toilet dont have any hangers to hang clothes, the tv is too high till you cant watch when lyiing on bed..Its clean too.
    Reviewed June 02, 2014
    8.3
    Excellent
    Chin from Malaysia
    Group
    Standard Queen
    Stayed 1 night in April 2014
    basic hotel and quite good for the price paid”
    cleanliness, friendly staff, near public transport
    Good value for the price you pay. Staff was very friendly and there's accessible facility nearby such as convenient stores, telco companies, bank and eateries. I stayed at the opposite block (room e8), even though there's wifi but the connection was pretty weak. I wasnt able to connect to the Internet at all.
    Reviewed April 22, 2014
    6.7
    Good
    David from France
    Couple
    Standard Queen
    Stayed 1 night in January 2014
    good enough ”
    clean, close to jetty, cheap
    book there as i was told it will be no ferry to Tioman island at the time i will arrived when arrived i was lucky as they putt more ferry to Tioman so i didn t slept at this hotel just stay few hrs to rest and take shower have to say that the hotel is clean, the room is good enough if just stay overnight to catch ferry also it s very close from the jetty
    Reviewed February 07, 2014
    12345
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    • Very good location