Perfect stay! ”

As a newly arrived student in Rome, the hotel was located in a perfect situation - very close to the university. On top of that, I was able to use the free shuttle bus to school and the gym! It was very considerate that the room was always super clean and equipped with electric kettle/tea and TV. The staffs were very helpful and friendly. Grazie Mille!

Hospital Stay”

Chose this hotel for a hospital stay. They were surprisingly inflexible with changes/cancellations that were impossible to predict due to the situation. Other than that, it's the closest hotel to the Policlinico Tor Vergata with decent value for money.

The hotel was perfect in terms of everything”

It was perfect, i dont know why others gave bad reviews about this hotel, yes indeed it is quite far from the city centre, but you already know that when you book, it was all clear in the hotel description

Hotel is nice, convenient if you don’t mind a bit of commuting. Most staffVery arrogant”

My daughter and I were travelling to Rome to celebrate her 21st. A partner company of Agoda, Kiwi.com, totally messed up our flights from Naples - and so the nightmare began. After around 10 hours, we managed to get to the hotel to be greeted by a grumpy receptionist who gave the impression we were a bother. Every time we approached reception, staff were extremely arrogant and unhelpful. The food is nice but really expensive, you can eat in a restaurant in the centre of Rome for half the price and there isn’t much to choose from. Again, restaurant and bar staff were arrogant. The cleanliness of the rooms is it’s best point but be prepared to be bitten if you are prone to insect bites, which are painful. The surrounding area is a rubbish tip, a total hygiene risk. Unfortunately, we couldn’t get internet outside the hotel due to a problem with our provider, so try to get as much info on your own before venturing off because if you ask the reception staff, you’ll get very little help

Good hotel but a long way from subway station”

The hotel was fine, it is just located a long way from the subway station. There is a free shuttle from the hotel to the subway station but it has irregular hours, is cancelled sometimes, the driver does not come into the hotel lobby to see if there is anyone waiting for the shuttle... There is a nearby public bus that runs to the subway station that is okay if you know where to go to catch it. The food is good albeit it gets repetitive after a couple of days.

Nice ”

Nice experience to stay in this hotel nice staff nice food car parking also good but only thing too far from cuty

Best hotel at Rome”

Nice hotel and economic price

The hotel is cool”

But, the wifi connection throughout my one week stay at the hotel was very bad. It's the 3rd time I'm experiencing this. Apart from that, I think every other thing is cool.

Nice hotel but Too far”

Pro: -Nice, spacious rooms -Clean -Nice staffs - all necessary amenities Cons - so far from the city that it’s not worth it. Even to reach the nearest station you have to walk 12 mins. -if you are with older family member with limited mobility then it would be very difficult to travel from here.

Study”

Free parking. Small swimming pool. Billiardo Gym. Room are spacious. Room service is good and nice

Good”

Far from the nearest Metro station. Long walk to the nearest bus stop. No restaurant around or near the hotel.

Above average”

Everything was great except for the location. You might want to think twice before choosing Best Western as the area could be quite dodgy at night. The accessibility to public transportation is not that convenient and I would not recommend you to walk alone, especially at night. The double room was spacious and comfortable. However, there was a bit of noise at night.

far from everywhere”

it's ok because we stay only for 1 night

Very Pathetic”

1. Almost all Towels in the room had hair. 2. Toilet was not cleaned. They complained that they had no extra room to spare. 3. Internet speed was very damn slow. Found it hard to even check mails. Forget about uploading pictures.

wifi out of service”

well, wifi was out of service. i was there for work and couldnt do anything at hotel without wifi. people working there wasnt helpful more like rude. not happy at all

Rude staff at front desk”

Very rude staff except for one male officer. Not helpful. When we were checking out 6 Euro per person per night was charged as city tax which was never mentioned @ Agoda. I do not recommend to anyone.

near to the park”

good value for money

Above average”

No hot water for 2 days, the staff didn't even bother to tell the customers that they had no hot water

Reception staff not friendly need to taught to smile at customers”

Restaurant and waiting staff excellent ! Food very good.

Bed bugs! Infested! Don't stay here until they fum”

Bed bugs. The security guard told me the front desk knows all about it. Of course. In typical Italian fashion, they acted surprised. I got a bit up. They didn't care. At least take responsibility and clean the rooms.