Hotel Royal Chiao Hsi
Western Style 2 Adults - View Hotel Royal Chiao Hsi
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8.9
Excellent
4.1% this month
/10
(1622 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location
Parking
FREE
  • Paoma Historical Trail260 m
  • Wufengqi Scenic Area1.09 km
  • Wufongchi Waterfall1.3 km
  • Wufongchi Scenic Area1.33 km
  • Jiaoxi Xietian Temple1.42 km
  • Tangweigou Hot Springs Park1.48 km
  • Jiaoxi Bus Station1.54 km
  • Red Yeast Museum1.66 km
  • Jiaoxi Hot Springs1.76 km
  • Jiaoxi Railway Station1.85 km
  • Free Wi-Fi

    Hotel Royal Chiao Hsi

    No. 69, Wufong Road,, Jiaoxi Township, Yilan, Taiwan, 26247 - See map
    "Breakfast & dinner buffet were nice with a great variety of food options (incl both local food & international)."
    Hoi Y. - December 27, 2018
    Exceptional reputation
    Recommended by 98% of guests
    Exceptional cleanliness
    9.3 rating for cleanliness
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    • Hot spring bath

    27 travelers are looking at this property right now

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    Property ranking|Compared to 1,829 Yilan properties
    See all rankings
    Review score - United States
    9.1/10
    Room comfort score
    9.1/10
    Room size
    51 sqm.
    Service score
    9.4/10
    Better than
    99
    %
    of Yilan properties
    Better than
    98
    %
    of Yilan properties
    Bigger than
    97
    %
    of Yilan properties
    Better than
    96
    %
    of Yilan properties
    Value for money8.2
    Location rating8.5
    Nearest airportTaipei Songshan Airport (TSA)
    Distance to airport33.5 km

    Rooms available at Hotel Royal Chiao Hsi

    9.1
    Exceptional
    Room comfort & quality
    Lanyang Plain View Japanese Style Room
    Lanyang Plain View Japanese Style Room
    ...
    • Room size: 56 m²/603 ft²
    • City view
    • 3 futons
    Enter dates to see prices
    Mountain View Japanese Style Suite
    Mountain View Japanese Style Suite
    ...
    • Room size: 56 m²/603 ft²
    • Mountain view
    • 3 futons
    Enter dates to see prices
    Quad Suite
    Quad Suite
    ...
    • Room size: 62 m²/667 ft²
    • Balcony/terrace
    • 2 queen beds and 2 futons
    Enter dates to see prices
    Lanyang Plain View Western Style Room
    Lanyang Plain View Western Style Room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Western Style 2 Adults
    Western Style 2 Adults
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 1 king bed or 2 single beds
    Enter dates to see prices
    豪华跃层套房
    豪华跃层套房
    ...
      Enter dates to see prices
      Western View Suite
      Western View Suite
      ...
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        Run of House
        Run of House
        ...
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          豪华跃层套房
          豪华跃层套房
          ...
            Enter dates to see prices
            精致跃层套房
            精致跃层套房
            ...
              Enter dates to see prices

              What people love about Hotel Royal Chiao Hsi

              • 8.8
                Excellent
                Staff 

                "Service of all staff were good."

                Sing Y.

                |

                October 27, 2018

              • 8.8
                Excellent
                Staff 

                "Staff are very attentive and helpful."

                Jasmine

                |

                November 16, 2018

              • 9.6
                Exceptional
                Cleanliness

                "The room is big and clean."

                CHUN K.

                |

                December 31, 2018

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              More about Hotel Royal Chiao Hsi

              More about Hotel Royal Chiao Hsi

              9.6
              Exceptional

              "Very good hotel with nice service."

              CHUN K.

              |

              December 31, 2018

              An overview

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              What they offer

              9.2
              Exceptional

              "The place and services arevery lovely , a lot of local visit..."

              Sze W.

              |

              January 6, 2019

              Read more reviews
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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Reviews of Hotel Royal Chiao Hsi from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (1622)Booking.com Reviews (904)
              8.9
              /
              10
              Excellent
              4.1% this month
              Cleanliness9.3
              Facilities9.2
              Location8.5
              Room comfort and quality9.1
              Service9.3
              Value for money8.2
              Rating
              9+ Exceptional (370)
              8-9 Excellent (184)
              7-8 Very Good (98)
              6-7 Good (33)
              <6 Below Expectation (31)
              Time of the year
              Mar - May (177)
              Jun - Aug (167)
              Sep - Nov (177)
              Dec - Feb (195)
              All guests (1622)
              All room types
              All languages

              Show reviews that mention 

              Showing 716 verified guest comments
              12345
              9.2
              Exceptional
              Roger from United States
              Family with young children
              Quad Suite
              Stayed 1 night in June 2019

              Roger Ho”

              5 stars service.My son has a fever the night we get there.Hotel staff calls the hospital for an appointment with the doctor.staff member arranges the hotel shuttle bus to escort my family to hospital and waits there until doctor finishes the examination with my son.Staff even prepares the medical masks for each of my family members to wear because we are in hospital.Staff member even buys bottles of water for each one of my family members while we are waiting..What a service!!They do really care their guests.Hotel dispatches a shuttle bus to pick us up to back to hotel.All services they provide are free.My wife left something in hotel.Hotel sends it to my wife without a doubt.I will highly recommend this high end resort hotel.

              Reviewed July 01, 2019

              Dear guest, thank you so much for your especially kind feedback about our team and our service. It was a great pleasure having you with us and we hope that you will return soon for your next visit! Best regards, Hotel Royal Chiaohsi (EOMD)

              Responded July 05, 2019
              Hotel Royal Chiao Hsi
              10.0
              Exceptional
              CHOR from Singapore
              Group
              Western Style 2 Adults
              Stayed 2 nights in June 2019

              Excellent Service”

              Staff very caring and attentive especially in Zen Restaurant. Will definitely come back as it is my 3rd stay.

              Reviewed July 02, 2019

              Dear guest, thank you so much for your kind feedback! We will pass your compliments to our staff. Looking forward to welcoming you again soon. Best regards, Hotel Royal Chiaohsi(EOMD)

              Responded July 05, 2019
              Hotel Royal Chiao Hsi
              10.0
              Exceptional
              TAK
              Couple
              Western Style 2 Adults
              Stayed 2 nights in May 2019

              Best staff, best service, best food. Spa is good and relaxing. ”

              Staff very attentive to my needs and made me feel comfortable all the time. Rooms are clean and bright. Laundry room facilities allowed me to do my own clothes washing at reasonable cost. Minor areas in my room needed touch up. The blind to the hot tub can be removed. Instead the lower portion of glass can be covered by semi transparent plastic to ensure privacy. The upper portion allows natural lighting shine the room. Wish this idea can enhance hot tub experience in the room.

              Reviewed May 10, 2019

              Dear guest, thank you for your kind words about your recent stay in our hotel. We are delighted to hear that you enjoyed your days with us. We will pass on your compliments and suggestions to our team. Hope to have you with us soon again! Best regards, Hotel Royal Chiaohsi(EOMD)

              Responded May 14, 2019
              Hotel Royal Chiao Hsi
              9.6
              Exceptional
              CHUN from Hong Kong
              Family with young children
              Western Style 2 Adults
              Stayed 1 night in December 2018

              Good hotel ”

              Very good hotel with nice service. The room is big and clean. The hot spring is comparable with the Japan’s one. The only thing not good is that too many people in the dinner buffet and have to wait. All the others are very satisfactory

              Reviewed December 31, 2018

              Dear guest, thank you so much for your compliments about recent stay with us. Regarding the crowded condition in our buffet restaurant, we've been planning a restaurant renovation to avoid this situation happening again. It was a great pleasure having you with us and we hope that you will return soon for your next visit! Best regards, Hotel Royal Chiaohsi(EOMD)

              Responded January 02, 2019
              Hotel Royal Chiao Hsi
              8.8
              Excellent
              Hoi from Hong Kong
              Group
              Lanyang Plain View Western Style Room
              Stayed 1 night in December 2018

              Very pleasant stay with this hotel”

              Very nice and clean environment. Breakfast & dinner buffet were nice with a great variety of food options (incl both local food & international). Comfortable and relaxing room with in-room hot spring. A very good place for relaxation and family vacation.

              Reviewed December 27, 2018

              Dear guest, thank you so much for your lovely comments about your recent stay in our hotel. It was a great pleasure having you with us and we hope that you will return soon for your next visit! Best regards, Hotel Royal Chiaohsi(EOMD)

              Responded December 28, 2018
              Hotel Royal Chiao Hsi
              8.8
              Excellent
              Jasmine from Singapore
              Couple
              Western Style 2 Adults
              Stayed 1 night in November 2018

              very nice onsen hotel with 5 stars service!”

              Very nice and comfortable onsen hotel. Staff are very attentive and helpful.. 5 stars service. We really enjoy our stay. Love the onsen. The breakfast and dinner has wide spread of varieties. Will definitely come back again.

              Reviewed November 16, 2018

              Dear guest, we really appreciate receiving your feedback. Thank you for staying with us, and we look forward to another chance to serve you. Hotel Royal Chiaohsi (EOMD)

              Responded November 18, 2018
              Hotel Royal Chiao Hsi
              9.6
              Exceptional
              Linda from United States
              Family with teens
              Western Style 2 Adults
              Stayed 1 night in July 2017

              Attentive Staff ”

              This was our 3rd visit to the hotel with our kids and as each visit, staff was attentive, the hotel is well kept and the breakfast and dinner buffet were consistent with good quality. It's a great place to enjoy relaxing time with family.

              Reviewed May 31, 2018
              9.6
              Exceptional
              Linda from United States
              Family with young children
              Western Style 2 Adults
              Stayed 1 night in July 2017

              Perfect family resort with kids”

              This was our 3 time staying at the hotel in the last 10 years. Our children were 9 months old on our first visit, 7 years old on our 2nd visit and 10 years old this trip. Each time we find the hotel staff extremely professional and friendly. They always take care excellent care of us. We adults and kids enjoy their DIY projects, game room access, pools and hot springs, and the food. Kids love falling asleep in the most comfortable futon mattresses end of the day. We truly enjoy all the amenities at the hotel and the welcoming staff. During our 2nd visit, I lost my diamond earrings and didn't even know it. We had just left the hotel and on the train home. Housekeeping called and informed me that they found my earrings and as promised I received them in the mail the very next day. I can't thank them enough for their honesty and efficiency of returning lost items.

              Reviewed April 09, 2018
              10.0
              Exceptional
              Agnes from Hong Kong
              Couple
              Western Style 2 Adults
              Stayed 1 night in April 2018

              Exceptional”

              Very beautiful hotel with many different indoor and outdoor hot springs. Services are good. Only the dinner is no surprise, it is either buffet or fusion style. We would go again but may be no dinner.

              Reviewed April 07, 2018
              9.2
              Exceptional
              Wing from Hong Kong
              Couple
              Mountain View Japanese Style Suite
              Stayed 1 night in December 2017

              An excellent getaway hotel with all kind of activities for everyone, very entertaining”

              We are very impressed by the activities organised by the hotel. Here you may join some handicraft workshops, yoga class, night musical sharing at the lobby. The outdoor swimming pools with hot spring are very entertaining too. Various choice for all.

              Reviewed February 16, 2018
              9.2
              Exceptional
              Lam from Hong Kong
              Group
              Mountain View Japanese Style Suite
              Stayed 1 night in January 2018

              My only choice in Yilan! ”

              Hotel is VERY clean and nice. It looks new too. Rooms are huge. Facilities are all in good condition. Hot spring is very nice too! I was worried about dinner and breakfast but it turns out to be very nice! (I wasn't a buffet person and I was worried about the quality and choice of food) but then there are SO MANY choice you can never finish, and each of the quality is good too! Staff are very friendly and helpful. I have nothing to complain at all....thank you so much and i surely would love to return!

              Reviewed February 05, 2018
              9.2
              Exceptional
              Irene from Singapore
              Group
              Western Style 2 Adults
              Stayed 1 night in January 2018

              Fantastic Stay”

              Hotel has a direct bus which pickup guests from Taipei Main Station at a fee of NT$250 per pax. Staff are very nice and room is superb - spacious and clean. Hot spring is clean and good. The only problem is that the location of the hotel is not convenient, so much sure you bring your snacks along.

              Reviewed January 07, 2018
              8.8
              Excellent
              cathyichia from United States
              Group
              Quad Suite
              Stayed 1 night in October 2017

              Excellent service”

              Great hotel to stay for relaxation. Recommend this for group of friends or family. The staff were friendly and professional. The food quality is above average and with a wide selection of food. The air conditioning for my room either it was too cold when it was turn on or it was hot when it is off. I recommend not to use the spa facilities during peak hours since it would be crowded with people. As for my stay this time it doesn't feel like I am getting much out of what you pay for. My previous stay here at Hotel Royal Chiao Hsi was a much better experience.

              Reviewed November 02, 2017
              9.6
              Exceptional
              Linda from United States
              Family with young children
              Quad Suite
              Stayed 2 nights in July 2017

              Relaxing Resort with family”

              This was our 3rd visit to Royal Chiao Hsi Hotel in the past 10 years. We visited when our twins were 9 months old, 7 years old and now 10 years old. The hotel staff has always been attentive to our needs and anticipate kids' needs throughout each visit. We've always stayed in the Japanese suit with kids on futon beds. They are super comfortable and cozy, kids love them and I do too. Extra towels are brought in mid afternoon without asking each day. Their staff from house cleaning, DIY, pool and front desk are friendly and professional. They will go above and beyond to make sure your stay is enjoyable and meet your expectation. I love the fact that you can use the hotel facility before the room is available and after check out. The cost of the room definitely has gone up, but the room cost does include breakfast and dinner buffet each day. Their food quality has maintained above average over last 10 years compared to other hotels. After all, we do come back knowing their staff quality is excellent!

              Reviewed July 29, 2017
              9.2
              Exceptional
              Viviane from Hong Kong
              Family with teens
              Western Style 2 Adults
              Stayed 1 night in February 2017

              Accomodating”

              Parents enjoyed the hotel. If they are happy, I am happy. Staff made us feel very welcomed. They accommodated our requests (switching to a higher floor, visiting the waterfalls, late check out). Private onsen was definitely the highlight. Food variety could be improved especially at dinner.

              Reviewed March 02, 2017
              10.0
              Exceptional
              yu from Taiwan
              Family with young children
              Western Style 2 Adults
              Stayed 1 night in February 2014

              Great hotel with kids to spend a weekend!!”

              kid friendly spa. waterfall 10 mins away from hotel. good environment

              very good. especially when you have kids, you can enjoy the spa with family. it's very kid safe and friendly as well as for adults to take good rest. also the surrounding is very natural and cool . you can walk to see the big waterfall in 15 mins. we will come again soon.

              Reviewed March 10, 2014
              8.0
              Excellent
              Royal from New Zealand
              Couple
              Western Style 2 Adults
              Stayed 2 nights in October 2012

              beautiful spot with great hotel facility”

              lots of hot pools

              this hotel is very very well presented the facilities are of very high standard the staff had very good service the restaurant had many good range of food, especially the buffet in the morning it is great for visiting with overseas guests or young children we will come back again

              Reviewed December 02, 2012
              9.0
              Exceptional
              Cheng from Hong Kong
              Couple
              Western Style 2 Adults
              Stayed 1 night in September 2012

              Excellent facilities and service with a smile”

              Excellent facitlites, both indoor & outdoor spring pools are great with good view

              It's 1st time to stay in Taiwan hot-spring hotel, which gave us a great experience like in a Japan. The room are clean & tidy. Staff are efficient and polite. Overall, we're very satisfied with the hotel service and facilities and we will plan to revisit there again in near future.

              Reviewed October 04, 2012
              9.7
              Exceptional
              NG from Hong Kong
              Solo traveler
              Western Style 2 Adults
              Stayed 1 night in March 2012

              Luxury Hotel in Yilan”

              Excellent Service

              the hotel is spacious with lots of recreational facilities. there are mainly 2 dining places, one for buffet and the other is set meal or other cuisines. staff are very helpful and polite. you will feel very comfortable when you enter the hotel and there are many seats at the check in lobby. i forgot to bring power adaptor and feared that my iphone and electric shaver could not properly function with sufficient power. the staff are always ready to help and could lend their power adaptors to me. wifi is free and available in every corner of the hotel.

              Reviewed April 09, 2012
              10.0
              Exceptional
              Chui from Singapore
              Group
              Western Style 2 Adults
              Stayed 1 night in March 2012

              Absolute luxury!”

              Very comfortable room and incredible hotsprings park

              There were 8 adults and a 14 month baby in our group. We booked 3 Western Suite Mountain View rooms and 1 Japanese Suite Mountain View room. Simply WOW! Both rooms were just so comfortable and luxurious. We loved the private bath tub in the room that allowed us to have our own hot-springs bath in our privacy. We had a lot of fun in the hot-springs park - different types of hot-springs pools but we have to dip in with swim suits. For those who like outdoor baths with no swim suits, there are hot-springs areas in the hotel that are gender-specific. Buffet spread dinner was simply marvelous. We loved the cider vinegar and all the fresh Taiwanese fruits served. The air is so fresh and crisp. We will come back to this hotel when we travel to Taipei. From Taoyuan, we booked a car and drove with the help of a GPS. Took us about 1.5 hours. Drive was very beautiful - mountains, valleys and tunnels.

              Reviewed March 23, 2012
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              Hotel Royal Chiao Hsi
              |Excellent 8.9
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              • Excellent location
              • Wufongchi Waterfall
              • Jiaoxi Bus Station is within 1.54 km