Hotel Royal Continental

All in all it was an OK stay, my true problmes lie in the inability to contact the hotel after my stay for a breakdown of my costs so I can provide adequate receipts for reimbursment. None of the sites (their official hotel site included) provide you with a way to contact them other then their local number. I'm stationed in another country and time zone which makes it very diificult. I've been trying to contact them via email and/or site contact but am unable to do so....very frustrating.

Exceptionally clean Fantastic location Super comfortable beds Lovely linens

We stayed in this hotel only for a couple of nights and we're glad it was a short stay. Our bedroom was not clean, obviously somebody had been smoking in the room before us and there were ashes all over the bedroom floor. The bathroom floor was not clean either, hairs and hairs!! Although the swimming pool is supposed to be very clean, indeed you are to wear a swimming cap (that you can purchase for 3€) if you want to swim! That same swimming pool is actually pretty small and not that clean, let's be honnest. Opens at 11am and you better line up if you hope for a seat as they are very limited! The pool staff is however quite nice. On the other hand the staff at reception is not very nice, don't expect a smile or curtesy. We also had the pleasure of being ripped off when wanting to go on a tour organised by the hotel. I know, fools ! They charged us 85€ per person to see Pompei and the Mount Vesuvio, however they apparently overbooked the tour and there was no room for us on the bus. Eventually a minivan came to pick us up and we asked to pay 170€ but since we're paying by card there will be a 3€ extra charge that nobody told us of. We've been told it was written on the brochure.. what brochure? Anyway, I'm given a bill of 176€, oh yes! It's 3€ surcharge per person even though we are paying at once with the same card... Got to Pompei to wait for very looooong minutes in the sun before 2 hours later the tour starts. We basically can't hear a thing, this tour is way overbooked! Then lunch time, the lunch is included in the tour and it is not brilliant. It is a rather touristy restaurant, curtains closed, just really big tables and everybody seating next to each other whether or not we know each other. The waiters were obviously asked not to smile or be nice to the clients... If you ever go there do not wear white clothes cuz you'll end up covered in tomato sauce! And of course at the end of the lunch, here comes the waiter asking us to pay for the drinks we had,

Lovely hotel in a fantastic setting overlooking the harbour. The room was large and clean with a balcony. The hotel breakfast was very generous and provided a wide choice of items. The pool area is small and so it can be difficult to get a lounger but its a great place for a family holiday

Only pro was location and breakfast staff. Check in/our staff extremely rude and unhelpful. Hotel is extremely overpriced for what you good. Do not recommend.

Very nice hotel, the cost per night was expensive but worth it. The staff at reception were very friendly. The only downside was the roof top restuarnat with a limitex expensive menue. No english TV channels as well which does not make sense as there are so many english tourist. A hotel as nice and expensive as this should offer a free shuttle service. Would definitely stay there again.

We stayed for 5 days. In that time the room was cleaned every day and was spotlessly clean. There is a large choice at breakfast and of course the views from the hotel are incredible. You are in a real tourist spot so there's plenty of restaurants and bars on the literally on the doorstep. Watch the taxi drivers they try to overcharge you. It can be noisy outside at night but I would happily stay there again.

I could not shower because there was no hot water. When I told the front desk, they replied, "Sorry. There is nothing I can do" and then charged me 23 euros to park my car for 12 hours.

As we were there in August, the swimming pool was too crowded, and there was not enough place to have a seat or lay for a sunbath.

Great location, superb views, pool useful on a hot afternoon , staff efficient, walk to everything Many restaurant options on promenade right outside the hotel Room size adequate for one night with three adults