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8.8

Excellent
/10
(463 reviews)See what guests said
Breakfast15
Swimming Pool10
Housekeeping8
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Bridge

300 m

Market

340 m

Cao Dai Pagoda

340 m

79 Tony

350 m

Sân bóng nhân tạo

360 m

Popular landmarks
Japanese Covered Bridge

620 m

Old House of Tan Ky

810 m

Hoi An Ancient Town

890 m

Fukian Assembly Hall (Phuc Kien)

1.1 km

Central Market

1.2 km

Closest landmarks
Quây Thuôc 206

330 m

huy hoang 2

400 m

Byfas Premium Tailoring

450 m

Cam Pho Temple

460 m

Công Viên Vườn Tượng

480 m

Hotel Royal Hoi An - MGallery

"Staff is really good communication and good relationship ever."

Jeongin - August 2, 2021
Deluxe Room with 1 King Bed - Guestroom Hotel Royal Hoi An - MGallery
Lobby Hotel Royal Hoi An - MGallery
Swimming pool [outdoor] Hotel Royal Hoi An - MGallery
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Hotel Royal Hoi An - MGallery

39 Dao Duy Tu Street, Cam Pho, Hoi An, Vietnam, 560000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Cam Pho, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Hoi An Ancient Town. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
  • Airport transfer

  • Located in heart of Hoi An

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Value for money8.5
Distance to city center1.0 km
Location rating8.9
Nearest airportDa Nang International Airport (DAD)
Distance to airport23.7 km

Rooms available at Hotel Royal Hoi An - MGallery

Exceptional
Room comfort & quality

9.4

Royal Deluxe Room
...
  • Room size: 50 m²/538 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Deluxe Room with 1 King Bed
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Deluxe Room (1 King Bed)
...
  • Room size: 40 m²/431 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Grand Deluxe Room with 2 Twin Beds
...
  • Room size: 40 m²/431 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Deluxe Room with 2 Single Beds
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Royal Deluxe Twin
...
  • Room size: 50 m²/538 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Grand Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • Shower
Enter dates to see prices
Royal Deluxe Room with Two Single Beds
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
Enter dates to see prices
Other
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices

Frequently asked questions

Does Hotel Royal Hoi An - MGallery have a hot tub?

A hot tub is one of the facilities available at Hotel Royal Hoi An - MGallery.

What time is check-in and check-out at Hotel Royal Hoi An - MGallery?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Royal Hoi An - MGallery?

Hotel Royal Hoi An - MGallery is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 700000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Royal Hoi An - MGallery also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Royal Hoi An - MGallery has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hoi An with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hotel Royal Hoi An - MGallery?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Royal Hoi An - MGallery. There's an additional charge of 545000 VND for adults and 536000 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Royal Hoi An - MGallery?

Hotel Royal Hoi An - MGallery features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in buffet during opening hours. Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Hotel Royal Hoi An - MGallery?

Audio-visual equipment service is offered to help your event go smoothly.

Can business events be hosted at Hotel Royal Hoi An - MGallery?

On-site venues and convenient event services make Hotel Royal Hoi An - MGallery an ideal choice for hosting meetings. The 3 venues can accommodate up to 200 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hotel Royal Hoi An - MGallery?

Hotel Royal Hoi An - MGallery does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Hotel Royal Hoi An - MGallery?

Restaurants including WaKaKu, The Soul Restaurant and Stars Garden Hoi An Restaurant are popular in Hotel Royal Hoi An - MGallery’s neighborhood which is known as Cam Pho.

What popular shopping places are close to Hotel Royal Hoi An - MGallery?

Shopping options in Hotel Royal Hoi An - MGallery’s Cam Pho neighborhood include 79 Tony, Tay Do Cloth Shop and Bach Duong.

What are popular attractions near Hotel Royal Hoi An - MGallery?

Hotel Royal Hoi An - MGallery’s location in the Cam Pho neighborhood makes it close to famous attractions including The Old House of Phun Hung, Quan Kong Temple and Quan Thang Ancient House.

What popular natural sightseeing spots are close to Hotel Royal Hoi An - MGallery?

Hotel Royal Hoi An - MGallery’s nearby natural sights include Bùng bình tam giác located in the same Cam Pho area.

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Explore the neighborhood

What people love about Hotel Royal Hoi An - MGallery

  • 10

    Exceptional
    Staff 

    "Staff is really good communication and good relationship ever."

    Jeongin

    |

    August 2, 2021

  • 10

    Exceptional

    "Highly recommended and will definitely stay here again."

    Cindy

    |

    February 6, 2020

  • 10

    Exceptional

    "This is by far the best hotel in all of Hoi An."

    Cindy

    |

    February 6, 2020

Overall rating:

8.8

Excellent
463 reviews
Cleanliness
9.2
Facilities
8.7
Location
8.9
Read all reviews >
What travelers say they love:
The room, cleaning, and breakfast were all satisfactory.
JEONG from South Korea
Solo traveler
More about Hotel Royal Hoi An - MGallery

More about Hotel Royal Hoi An - MGallery

Hotel Royal Hoi An - MGallery

Situated in Hoi An city center, Hotel Royal Hoi An - MGallery is the perfect place to experience Hoi An and its surroundings. With a wide number of attractions to discover, this sought-after part of town will not cease to amaze you.
Hotel Royal Hoi An - MGallery provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Hoi An.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Feel right at home during your stay at Hotel Royal Hoi An - MGallery. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Hotel Royal Hoi An - MGallery include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel Royal Hoi An - MGallery. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Hotel Royal Hoi An - MGallery lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, hot tub, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Get wet in the best way on sunny days by joining water-world activities like fishing and diving. Have fun with your friends or family, or even meet new people at the library. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take some time to explore Hoi An during your stay at the hotel. Keep your vacation simple, with a visit to An Bang Beach just 4.6 km away, where the ocean breeze makes you instantly feel relaxed. The best way to remember your time in Hoi An is with a nice gift at Hoi An Night Market located about 1.2 km away.

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Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Breakfast

17 mentions

Swimming Pool

16 mentions

Food & Dining

8 mentions

Housekeeping

4 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • Korean
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Diving
  • Fishing
  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Laundry service
  • Library
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Bicycle rental [free]
  • Blackout curtains
  • Closet
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Location
39 Dao Duy Tu Street, Cam Pho, Hoi An, Vietnam, 560000
Excellent
Location

8.9

Airports

  • Da Nang International Airport (DAD)
    23.7 km 48 min drive
  • Chu Lai Airport (VCL)
    65.8 km

Public transportation

  • Nguyen Tat Thanh Bus Station
    1.1 km

Hospital or clinic

  • Quây Thuôc 206
    330 m

Shopping

  • Hoi An Night Market
    1.2 km

Convenience store

  • Mini Mart
    680 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Japanese Covered Bridge
    620 m
  • Old House of Tan Ky
    810 m
  • Hoi An Ancient Town
    890 m
  • Fukian Assembly Hall (Phuc Kien)
    1.1 km
  • Central Market
    1.2 km
  • Hoi An Night Market
    1.2 km
  • Precious Heritage by Rehahn
    1.5 km
  • Tra Que Vegetable Village
    3.3 km
  • An Bang Beach
    4.7 km
  • Cua Dai Beach
    5.1 km

Nearby landmarks

  • Bridge
    300 m
  • Quây Thuôc 206
    330 m
  • Market
    340 m
  • Cao Dai Pagoda
    340 m
  • 79 Tony
    350 m
  • Sân bóng nhân tạo
    360 m
  • Hoi An Cocoon Silk
    360 m
  • Tay Do Cloth Shop
    380 m
  • Bùng bình tam giác
    390 m
  • Bach Duong
    390 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • One child under 12 years old stays for free if using existing bed. Second child under 12 years old will be charged VND 310,000 per night when sharing existing bed. Children's meal plan is the same as adults.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee700000 VND
  • Distance from city center1.0 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)545000 VND
  • Daily Internet/Wi-Fi fee0 USD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges4
  • Number of floors8
  • Number of restaurants2
  • Number of rooms 187
  • Room voltage220
  • Year property opened2013
  • Most recent renovation2017

Parking

  • Daily parking fee0 USD
Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Hotel Royal Hoi An - MGallery from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.2
Facilities8.7
Location8.9
Room comfort and quality9.4
Service9.0
Value for money8.5
High score for Hoi An
Rating
9+ Exceptional (149)
8-9 Excellent (31)
7-8 Very Good (33)
6-7 Good (10)
<6 Below Expectation (22)
Time of the year
Mar - May (45)
Jun - Aug (74)
Sep - Nov (65)
Dec - Feb (61)
All guests (425)
All room types
All languages

Show reviews that mention 

Showing 245 verified guest comments
12345
10.0
Exceptional
Hiona from Australia
Couple
Grand Deluxe Room (1 King Bed)
Stayed 3 nights in July 2016

Wonderful oasis”

Hotel Royal Hoi An MGallery is a wonderful oasis on the edge of Ancient Town. The rooms are very comfortable, and the wonderfully cosy bed will ensure a very solid night's sleep after a day of exploring. Ancient Town is within walking distance of the hotel, which keeps you just close enough to the activity but still offers an oasis when you want to put your feet up by the pool. The staff are very friendly and happy to help with any inquiry - often going out of their way to assist. The buffet breakfast is of ample size and variety for this size hotel. I would definitely stay at Hotel Royal if I were to ever visit Hoi An again. A suitable choice for all travellers: solo, couple, business, groups and families.

Reviewed August 13, 2016

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9.6
Exceptional
Jonathan
Couple
Deluxe Room with 2 Single Beds
Stayed 1 night in June 2018

Probably the best hotel in Hoi An”

We just loved our stay in the Hotel Royal in Hoi An. This hotel oozes luxury with 2 different wings: Sotaru and Wakaku. Sotaru wing has the more masculine, darker japanese styled rooms and the Wakaku wing has the more feminine, lighter coloured rooms. We stayed in Wakaku and it was very beautiful. There are 2 pools, one on the ground floor and one on the roof. Both are reasonable sized. The breakfast was very good, with a fresh waffle station as well as all the usual good breakfast fare - both vietnamese and western. The staff were lovely. We felt special during our stay. It is a little expensive, but we felt it was worth it. So if you're looking for a place to stay relatively close to old town and don't need to be next to the beach - this is it.

Reviewed July 06, 2018

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Dear Mr Jonathan, Thank you for staying with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Royal Hoi An, MGallery by Sofitel

Responded July 26, 2018
Hotel Royal Hoi An - MGallery
9.7
Exceptional
Eng from Malaysia
Couple
Deluxe Room with 1 King Bed
Stayed 2 nights in July 2015

This is a hotel which I will visit again!”

Hotel staffs, cleanliness and location

We stayed there for 2 nights last week. I was told by the staff that it was only opened in December 2015. Hence, it is very new. We got the corner room which has windows in the bathroom and bedroom. The room is very spacious and very clean. Besides, the bathroom also comes with a big bathtub. The bed, pillows and comforter are also very comfortable. The hotel is actually located next to the Hoi An river. You can basically walk to the Hoi An old town within 10 mins but we prefer to cycle there. The bicycle are provided free by the hotel and it's taken good care by the hotel staffs. One thing I love staying there is the hotel staffs. They are so friendly the moment you stepped into the hotel. When we informed them that we are going to ride our bicycles to the beach, they even prepare towels for us. The breakfast spread is good as well. Love their mixed smoothies and Vietnamese coffee. Would love to stay at the hotel again next time.

Reviewed July 16, 2015

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9.7
Exceptional
William from Australia
Couple
Grand Deluxe Room (1 King Bed)
Stayed 3 nights in June 2015

Amazing hotel”

The excellent staff, swimming pool and buffet breakfast

We were very impressed with our stay at the Royal Hoi An. Most impressive were the attentive staff and serene pool area. It's a pleasant 7 minute walk from the hotel along the river to the ancient town area. Tuyet, the breakfast chef, and Hoa, restaurant waiter, go out of their way to ensure that the guests are satisfied. Mai, the trainee restaurant waitress, was also warm and attentive. Absolutely no complaints. There's a lot of attention paid to detail at this modern, stylish hotel. We hope to return in the future.

Reviewed June 13, 2015

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9.7
Exceptional
Sigalle from United States
Couple
Deluxe Room with 1 King Bed
Stayed 3 nights in November 2015

Excellent experience in every way! ”

Room, Pool, Food

Truly an excellent stay in every way. The hotel is brand new, elegantly designed with both comfort and luxury in mind. The rooms are stunning with beautiful decor, plush four poster beds, rain showers and ultra soft robes. The pool is to die for with gorgeous tiled flooring and a variety of seating and laying to choose from. The breakfast every morning was superb with on-demand made omelettes, benedicts, pancakes, French toast and pho. Close enough to the Hoi an ancient town to sight see (5 minute walk) but far enough away to have a serene refuge after a busy day. They also provide free bikes which is a great touch!

Reviewed December 01, 2015

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7.6
Very good
Cam from Hong Kong SAR, China
Couple
Grand Deluxe Room (1 King Bed)
Stayed 3 nights in March 2019

Lots of bus groups”

We stayed at the Royal Hoi An MGallery a few years ago and really enjoyed it. It has changed much over the last few years. The new second building houses gaming center with large neon lights across the front of the hotel as well as three spotlights on the roof. The hotel now hosts many large tour groups and the lobby and restaurants are very full of people many times throughout the day due to this. The room was clean and well appointed. While the service at breakfast was lacking due to the large tour groups, we had a nice server at the pool one night. Overall it was a mixed stay.

Reviewed March 26, 2019

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Dear Mr/ Ms Cam, Thank you very much for taking the time to share your feedback following your visit to Hotel Royal Hoi An MGallery by Sofitel. We extremely value your loyalty and support in the past. It is by receiving candid feedback like yours, that we can make continuous improvements. Thank you for your kind words to our pool services. And thank you as well for drawing my attention to the aspect that hotel needs to be improved. I have reviewed your comments with the department concerned in order to strengthen our services in this aspect. We will do our utmost to improve our standard of service and sincerely hope that you will not be let down in your future visits. We hope for another opportunity and to have the pleasure of welcoming you and your friends back to experience our hotel in the near future. Again, we thank you for sharing your candid feedback. Sincerely yours, Hotel Royal Hoi An, MGallery by Sofitel

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Hotel Royal Hoi An - MGallery
9.6
Exceptional
Atul from Thailand
Couple
Deluxe Room with 1 King Bed
Stayed 3 nights in December 2019

Excellent hotel, good location and excellent staff”

Stayed at M-Gallery Hoi An for 4 days, very nice hotel at a good location. Very near ancient town of Hoi An and night market. Room was large and clean, facilities were good, room service was good. This hotel provides room service twice a day. Staff is excellent and very helpful, we had not planned for sight seeing trips but because of very helpful staff we managed to plan 2 very good trips. Enjoyed the stay at M-Gallery Hoi An, absolutely recommended hotel!

Reviewed December 10, 2019

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10.0
Exceptional
Kristina from Japan
Business traveler
Grand Deluxe Room with 2 Twin Beds
Stayed 3 nights in November 2019

This hotel was fantastic! The staff was so helpful, the breakfast buffet was delicious! ”

This hotel was just a short walking distance to all the main attractions, shopping, and food! The hotel staff was so attentive and always went out of their way to help us. Assisted us with a late checkout and late check in and helped us arrange transportation. The breakfast buffet in the morning was incredible, with so much selection and the coffee was divine. The rooms were large and spacious. Really nice little porch overlooking the pool and the river. The room had a large tub and the shower was also a great size. I would recommend this hotel to anyone looking for a place to stay in Hoi An. I will be staying here again during my next business trip.

Reviewed December 02, 2019

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8.4
Excellent
Tracey from Australia
Couple
Royal Deluxe Room
Stayed 3 nights in February 2019

Nice hotel but nothing special”

The hotel was nice but considering the price compared to other equivalent hotels in Hoi An, I would probably look at staying somewhere else next time. I was disappointed to be treated slightly worse than the other checking -in guests because I had booked through Agoda, they made a point of mentioning that we wouldn't get our loyalty points, even though we booked one of the most expensive suites in the hotel. The executive club was excellent and the staff there were amazing.

Reviewed February 18, 2019

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Dear Tracey, We would like to thank you for taking the time to spend your valuable time in our Royal Hoi An Hotel - MGallery. We sincerely apologize for the unsatisfactory experience you have had. We are always trying to provide the best service, but we apologize for any inconvenience that the hotel's condition is not perfect. I will review your comments with related departments and take steps to prevent them from recurring. As a result, your feedback will be highly valued to improve hotel services. Your feedback reflects our criteria for resolving issues with hotel services and ensuring that such issues no longer occur in the future. If you plan to return to Hoi An next time, please give us a chance to make up again. Please contact us so that we can arrange for you to come back in the future and I look forward to seeing you again in the near future. Best regards, Hotel Royal Hoi An - MGallery

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Hotel Royal Hoi An - MGallery
10.0
Exceptional
Chanond from Thailand
Couple
Grand Deluxe Room (1 King Bed)
Stayed 1 night in May 2016

Excellent hotel, professional staff and good breakfast choices ”

We enjoy every minute at the hotel. Borrowed the hotel's bicycles for a ride around Hoi An and it was simply breathtaking. The staff was very professional and English efficient. Would definitely stay there again if we ever visit Hoi An once more.

Reviewed May 13, 2016

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10.0
Exceptional
Duc from Vietnam
Couple
Deluxe Room with 1 King Bed
Stayed 1 night in July 2016

Excellent”

Beautiful hotel location near old quarter Hoi An, friendly staff, nice decorated pool and good price of food and beverage. Try this hotel if u only stay in Hoi An for 1-2 days

Reviewed July 12, 2016

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10.0
Exceptional
JEONG from South Korea
Solo traveler
Grand Deluxe Room with 2 Twin Beds
Stayed 5 nights in December 2019

Satisfied staying in Hoi an”

It was a bit expensive compared to other hotels in Hoi an, but it was worth it. The room, cleaning, and breakfast were all satisfactory. Especially, Cafe sua-da(hot), which I ordered for room service, was the best Cafe sua-da coffee I drank during my two-week trip.

Reviewed January 04, 2020

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9.6
Exceptional
Thi from Vietnam
Couple
Deluxe Room with 1 King Bed
Stayed 3 nights in July 2015

Lovely hotel in a lovely town”

We stayed here for 3 nights. It is a lovely hotel that is about 400 metres from Hoi An town. The pool, breakfast and the room were great. There were bicyles to borrow for free which is a great way to go around town. Great choice.

Reviewed March 24, 2016

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9.3
Exceptional
Jakub from Poland
Couple
Deluxe Room with 1 King Bed
Stayed 3 nights in August 2015

Memorable stay, fabulous location!”

Proximity to the Old Town, yet on the side of all the evening bustle and crowds of tourists. Breakfast by the pool (if no for the kids running around). Chic interiors.

The hotel was exactly what we imagined. Staff was attentive and friendly, hotel facilities indulgent enough to rest well from the exploration of the city. The courtyard pool is a charming setting by day and evening (with local music performance) however the amount of kids in and by the pool, unfortunately spoils the mood. Especially during the breakfast hours, the kids should not be allowed into the pool. Nothing spoils your day more than hollering toddlers splashing chlorinated water into your plate. While we understand the hotel is trying to accommodate every Guests' needs, some better pool management policy would be wise to have. Breakfast buffet has very few options for vegans. Otherwise, for a 5-star hotel, it's a decent spread. We were staying in a wing with windows facing West which provided cool temperature without the need of using the AirCon. Windows can be opened, which is an extra perk. Get a room with balcony for a tiny bit of extra luxury.

Reviewed November 28, 2015

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8.0
Excellent
Teresa from United States
Solo traveler
Deluxe Room with 1 King Bed
Stayed 3 nights in June 2016

Luxury stay in Hoi An”

If you are looking for a high-end hotel in Hoi An, this is the place. Nicely decorated with spa + pool + friendly staff. It's a 15 min walk away from the Old Town or a easy 5 min bike away (they have free bikes to rent). Overall, good stay. Spa treatment was very good. It's not overpriced compared to luxury hotels outside of Hoi An, but def. on the pricey side compared to other accommodation options in Hoi An.

Reviewed June 20, 2016

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9.3
Exceptional
Tony from United States
Couple
Deluxe Room with 1 King Bed
Stayed 2 nights in July 2015

Excellent Hotel”

Swimming pool, food, and ambiance

My stay at the hotel was very good. Walked to walking street in Hoi An. The rooms are very clean and nice. The staff was excellent. I would stay here again. The pool is very nice too.

Reviewed July 25, 2015

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10.0
Exceptional
Torre from United States
Couple
Deluxe Room with 1 King Bed
Stayed 4 nights in December 2015

Charm, great location, and beautiful”

Beautiful hotel, caring staff, softest bed I had in Asia

Would only stay at the hotel Royal Hoi An for my next trip to Hoi An

Reviewed December 13, 2015

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8.7
Excellent
David from Australia
Couple
Royal Deluxe Room
Stayed 4 nights in September 2015

Excellent Hotel”

Location, Luxury and Service with a Smile

We stayed for 4 nights to celebrate our 1st wedding anniversary. The hotel, and Hoi An in general, provided us a great combination of relaxation with the opportunity to explore and get to know the Vietnamese culture and the environment of central Vietnam.

Reviewed September 28, 2015

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8.4
Excellent
KOK from Singapore
Couple
Royal Deluxe Room
Stayed 2 nights in September 2018

excellent location and best food during our one week trip”

it is really near to the town of Hoi An, within walking distance (yet not too near and thus quiet), so you can visit the nice town day and night (for the lights). The best thing about this hotel is the food! tried some restaurant food around Danang and Hoi An, but the best is from this hotel.

Reviewed September 16, 2018

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Dear Mr/Ms KOK, Thank you for your stay with us and for sharing your experience with other travelers. We’re glad that you had such a pleasant and memorable stay with us. Also, thank you for the kind words regarding our food quality. We are continually trying to improve the variety and quality of food items that we offer. We’d love to see you again soon ! Sincerely, Hotel Royal Hoi An, MGallery by Sofitel

Responded September 20, 2018
Hotel Royal Hoi An - MGallery
9.6
Exceptional
FRANCYN from Hong Kong SAR, China
Solo traveler
Grand Deluxe Room with 2 Twin Beds
Stayed 4 nights in May 2018

Oasis in Hoi An ”

Second time at Royal Hoi An. Very friendly staff always willing to lend a hand.

Reviewed May 28, 2018

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