HOTEL ROYAL HOI AN MGALLERY

HOTEL ROYAL HOI AN MGALLERY

39 Dao Duy Tu Street, Cam Pho, Hoi An, Vietnam, 560000
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Deluxe Room with 1 King Bed - Room plan HOTEL ROYAL HOI AN MGALLERY
Deluxe Room with 1 King Bed - Room plan
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    Lobby HOTEL ROYAL HOI AN MGALLERY
    Lobby HOTEL ROYAL HOI AN MGALLERY
    Swimming pool [outdoor] HOTEL ROYAL HOI AN MGALLERY
    Deluxe Room with 1 King Bed - Room plan HOTEL ROYAL HOI AN MGALLERY
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    Exterior view HOTEL ROYAL HOI AN MGALLERY

    Guest reviews

    8.8
    Excellent
    /10
    (275 reviews)See what guests said
    8.0
    Very good

    "Nice location, good service"

    Christine

    -

    June 27, 2016

    9.4
    Exceptional room comfort and quality
    Recommended by 91% of guests

    Property highlights

    Things you'll love

    • Airport transfer

    • Located in heart of Hoi An

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.8
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Cao Dai Pagoda340 m
  • 79 Tony350 m
  • Hoi An Cocoon Silk360 m
  • Tay Do Cloth Shop380 m
  • Bach Duong390 m
  • The Old House of Phun Hung390 m
  • Khoi Custom Tailor420 m
  • Byfas Premium Tailoring450 m
  • Cam Pho Temple460 m
  • Art Galleries500 m
  • Value for money8.4
    Distance to city center1.0 km
    Location rating8.8
    Nearest airportDa Nang International Airport (DAD)
    Distance to airport23.6 km
    Select your room
    9.4
    Exceptional
    Room comfort & quality
    Royal Deluxe Room
    Royal Deluxe Room
    ...
    • Room size: 50 m²/538 ft²
    • River view
    • 1 king bed
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    Royal Deluxe Twin
    Royal Deluxe Twin
    ...
    • Room size: 50 m²/538 ft²
    • River view
    • 2 single beds
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    Grand Deluxe Room (1 King Bed)
    Grand Deluxe Room (1 King Bed)
    ...
    • Room size: 40 m²/431 ft²
    • River view
    • 1 king bed
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    Grand Deluxe Room with 2 Twin Beds
    Grand Deluxe Room with 2 Twin Beds
    ...
    • Room size: 40 m²/431 ft²
    • River view
    • 2 single beds
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    Deluxe Room with 2 single beds
    Deluxe Room with 2 single beds
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 2 single beds
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    Deluxe Room with 1 King Bed
    Deluxe Room with 1 King Bed
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Suite
    Deluxe Suite
    ...
    • Non-smoking
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    Grand Deluxe
    Grand Deluxe
    ...
    • Shower
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    Grand Deluxe 2 Single Beds
    Grand Deluxe 2 Single Beds
    ...
    • Non-smoking
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    Grand Deluxe 1 King Bed
    Grand Deluxe 1 King Bed
    ...
    • Non-smoking
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    What people love about the property

    • 8.0
      Very good

      "The property is well appointed and attractive."

      Timothy

      |

      December 28, 2017

    • 10.0
      Exceptional

      "Stunning hotel in a great location, about 10 minutes walk to the Old Town."

      Gemma

      |

      October 20, 2018

    • 10.0
      Exceptional

      "Lovely facilities and friendly staff."

      Gemma

      |

      October 20, 2018

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    More about HOTEL ROYAL HOI AN MGALLERY

    More about HOTEL ROYAL HOI AN MGALLERY

    8.4
    Excellent

    "Room was the nicest among the 3 hotels that I have stayed in..."

    Chee H.

    |

    June 26, 2017

    An overview

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    What they offer

    7.6
    Very good

    "Staff were friendly, helpful and welcoming, however prices f..."

    Karl

    |

    November 16, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (275)Booking.com Reviews (450)
    8.8
    /
    10
    Cleanliness9.1
    Facilities8.6
    Location8.8
    Room comfort and quality9.4
    Service9.0
    Value for money8.4
    Provided by verified guests of Agoda
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    All guests (275)
    All room types

    Show reviews that mention 

    Showing 179 verified guest comments
    12345
    8.4
    Excellent
    Tracey from Australia
    Couple
    Royal Deluxe Room
    Stayed 3 nights in February 2019
    Nice hotel but nothing special”
    The hotel was nice but considering the price compared to other equivalent hotels in Hoi An, I would probably look at staying somewhere else next time. I was disappointed to be treated slightly worse than the other checking -in guests because I had booked through Agoda, they made a point of mentioning that we wouldn't get our loyalty points, even though we booked one of the most expensive suites in the hotel. The executive club was excellent and the staff there were amazing.
    Reviewed February 18, 2019
    9.6
    Exceptional
    Yuan
    Couple
    Grand Deluxe Room (1 King Bed)
    Stayed 1 night in February 2019
    Beautiful hotel”
    Beautiful room, we had a good time staying here
    Reviewed February 22, 2019
    Dear Yuan, Thank you for choosing Hotel Royal Hoi An, MGallery by Sofitel as your residence in Hoi An. We're happy to know that you enjoyed all aspects of your stay with us. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. We look forward to welcoming you back. Sincerely yours, Hotel Royal Hoi An, MGallery by Sofitel
    Responded March 28, 2019
    HOTEL ROYAL HOI AN MGALLERY
    8.4
    Excellent
    Jee from Singapore
    Couple
    Grand Deluxe Room (1 King Bed)
    Stayed 1 night in November 2018
    Mesmerising place ”
    Excited to be able to sleep in a quaint French town right in Vietnam! The place is really done up to mimic a medieval European town. After the crowds is gone, it's so nice to explore the quiet town. I really don't get why others said there are no foods after dark. There are one with a buffet spread (which we went for but hugely regretted - the seafood's not fresh, the dishes not tasty as it looks). There is also one called Letable (something) that serves local and European dishes. The best one IMO is the pub on the right side of the chapel which has a live performance by a charming duo playing flute and harmonica! The lovely music goes so well with hotpot on a cold freezing nite! Glad we chanced upon it and had a cuppa there to end our nite on a perfect note! The room's floor is rather dirty, sandy and damp, do bring your own in-room slippers, without going barefoot on the terracotta floor. Room is a bit small ...they shouldn't place the sink in the middle. Good stay though.
    Reviewed November 16, 2018
    10.0
    Exceptional
    Rena from Singapore
    Couple
    Grand Deluxe Room (1 King Bed)
    Stayed 4 nights in November 2018
    Totally recommend Royal Hotel if staying in Hoi An”
    Good location and good view as it’s just next to Hoai river. About 7 mins walk to old town. The room decor was modern n nice. Bed is very comfortable. Staff were friendly too. We will definitely stay here again.
    Reviewed November 12, 2018
    8.4
    Excellent
    KOK from Singapore
    Couple
    Royal Deluxe Room
    Stayed 2 nights in September 2018
    excellent location and best food during our one week trip”
    it is really near to the town of Hoi An, within walking distance (yet not too near and thus quiet), so you can visit the nice town day and night (for the lights). The best thing about this hotel is the food! tried some restaurant food around Danang and Hoi An, but the best is from this hotel.
    Reviewed September 16, 2018
    Dear Mr/Ms KOK, Thank you for your stay with us and for sharing your experience with other travelers. We’re glad that you had such a pleasant and memorable stay with us. Also, thank you for the kind words regarding our food quality. We are continually trying to improve the variety and quality of food items that we offer. We’d love to see you again soon ! Sincerely, Hotel Royal Hoi An, MGallery by Sofitel
    Responded September 20, 2018
    HOTEL ROYAL HOI AN MGALLERY
    7.6
    Very good
    koblarp from Thailand
    Family with teens
    Royal Deluxe Room
    Stayed 2 nights in January 2019
    Very good”
    The hotel was comfortable with nice design. It was in a good location, short walk from the tourist area but not too far. There are group tours here so sometime the hotel can seem under staff especially in the breakfast area.
    Reviewed January 28, 2019
    6.4
    Good
    Vinita from Malaysia
    Solo traveler
    Deluxe Room with 1 King Bed
    Stayed 5 nights in January 2019
    Disappointing as nothing special....”
    Rooms were gloomy, dark. Breakfast was boring. Room service limited if you dont eat pork. Staff were nice, but limited english spoken. AND, they charge for the cheapo laundry bag. They actually asked for it back as i was checking out!!!! Considering i paid for 2 people but was a solo traveller, and i stayed 5 days there and spent over usd280 in their spa and restaurants, they should have had the good sense to let me have that rubbish-y cheapo laundry bag! Left a bad taste.... can't recommend the place.
    Reviewed January 16, 2019
    Dear Vinita, Thank you for your time to share your comments. We would like to apologize for inconveniences caused during your stay. Additional awareness training has been implemented and is ongoing in concerned departments. I hope that despite what you experienced, you will still give us another chance and we hope to see you back at the hotel with better experience. With kind regards, Hotel Royal Hoi An, MGallery by Sofitel
    Responded January 29, 2019
    HOTEL ROYAL HOI AN MGALLERY
    7.2
    Very good
    james from Thailand
    Couple
    Royal Deluxe Room
    Stayed 4 nights in February 2019
    Very good”
    Check in not the best. They had us booked on the 4th floor and told us breakfast was included. ( no mention of the club lounge) I told them as I booked a club room and I wanted a higher floor, had to ask for the manager to change the room to a higher floor, then he told me I had access to the Club Lounge. The room was excellent, breakfast was also good. Club lounge staff took a long time to serve you a drink. Staff need re training on how to run a club lounge.
    Reviewed February 08, 2019
    Dear James, Thank you for your recent stay at the Hotel Royal Hoi An Mgallery by Sofitel. We are very proud of the standard of service that we provide, ensuring each guest who visits has the most memorable and special experience. I am so pleased to read your comments about room, breakfast. And we're sorry for our mistake at serving drink. But for sure, I forwarded this matter to related manager for improving. Thank you for drawing us a path for improvement. Thank you again for your compliments and support. We look forward to welcoming you and your family back soon. With kind regards, Hotel Royal Hoi An, MGallery by Sofitel
    Responded February 14, 2019
    HOTEL ROYAL HOI AN MGALLERY
    7.6
    Very good
    Karl from Australia
    Solo traveler
    Royal Deluxe Room
    Stayed 4 nights in November 2018
    Over Priced Hotel”
    The hotel was way overpriced, there are much better options around Hoi An. Staff were friendly, helpful and welcoming, however prices for everything including money exchange were over inflated for what you expect in Vietnam. Breakfast was good, only downstairs. The club room on the 8th floor had a very poor selection of food, both for breakfast and evening canapes. The restaurant was also overpriced, with only a small selection of authentic Vietnamese dishes.
    Reviewed November 16, 2018
    8.8
    Excellent
    Yee from Hong Kong
    Couple
    Grand Deluxe Room (1 King Bed)
    Stayed 1 night in November 2018
    great spa, good location and lovely room”
    spa is great, also hv good foot massage on the opposite side room is wonderful, breakfast buffet has lot of variety and delicious didn't try the swimming pool, but looks great
    Reviewed February 02, 2019
    Dear Mr/ Ms Yee, Thank you very much for taking the time to share your feedback following your visit to Hotel Royal Hoi An Mgallery by Sofitel. I am glad that you enjoyed your stay with the highlights of our breakfast and foot massage. Thank you again for your compliments and support. We look forward to welcoming you back soon. With gratitude, Hotel Royal Hoi An, Mgallery by Sofitel.
    Responded February 14, 2019
    HOTEL ROYAL HOI AN MGALLERY
    10.0
    Exceptional
    KARL from Vietnam
    Group
    Grand Deluxe Room with 2 Twin Beds
    Stayed 3 nights in December 2018
    good”
    good
    Reviewed January 03, 2019
    Dear KARL, Thank you for choosing Hotel Royal Hoi An, MGallery by Sofitel as your residence in Hoi An. We much appreciate your rating for the hotel. We hope to be able to welcome you back soon. Sincerely, Hotel Royal Hoi An, MGallery by Sofitel
    Responded January 12, 2019
    HOTEL ROYAL HOI AN MGALLERY
    10.0
    Exceptional
    Suraj from Japan
    Couple
    Deluxe Room with 1 King Bed
    Stayed 1 night in December 2018
    Excellent Stay”
    Excellent Hotel. Good service, beautiful room, and delicious breakfast
    Reviewed December 18, 2018
    Dear Suraj, Thank you for taking time to share your valuable feedback. We extremely value your loyalty and support. Please accept my deepest apologies for the unpleasant experience. We hope you will give us a chance to serve you better when you are next in Hoi An. Sincerely yours, Hotel Royal Hoi An, MGallery by Sofitel
    Responded January 12, 2019
    HOTEL ROYAL HOI AN MGALLERY
    8.0
    Excellent
    Timothy from Australia
    Family with teens
    Deluxe Room with 2 single beds
    Stayed 3 nights in December 2017
    Great property, staff need more training”
    The property is well appointed and attractive. It is less than 10 mins walk to the old town. Rooms are spacious and well designed. So from a physical set up the hotel is a great place to stay. Unfortunately the service and attention to detail are poor. We were promised adjoining rooms, then told they were not available. Ultimately to be placed next to the laundry - which staff nosily used around the close. This set the tone for the service. Hands off, hard to attracted attention and formulaic. The staff were never rude, if fact they were constantly apologising. The food was passable but not up to 5 star standards. During the xmas eve "gala dinner", food would run out. There would be long periods when items on the buffet were empty. Lastly, the pool is beautiful but gets no sunshine at all. Meaning it is cold. Punchline - Accor needs to send in some senior regional execs to give the staff and management a shake up. To take a great property and make it a great hotel.
    Reviewed December 28, 2017
    10.0
    Exceptional
    Keng from Malaysia
    Solo traveler
    Royal Deluxe Room
    Stayed 2 nights in June 2017
    Very Nice hotel nearby Ancient City”
    Very nice hotel, and appears to be very new. The design is an old style with some modern touches here and there. Most rooms have a nice river view. Facilities are nice, staff are friendly and help with a smile.
    Reviewed July 08, 2017
    8.4
    Excellent
    Chee from Singapore
    Family with young children
    Deluxe Room with 1 King Bed
    Stayed 2 nights in June 2017
    SIngapore Traveller”
    Room was the nicest among the 3 hotels that I have stayed in Hoi An. Pool is more suited for adult. Location is 10min walk from ancient town along the riverside. No shuttle is provided to An Bang beach so one will have to take a taxi there. Security is good with the need to use room card even to use the lift.
    Reviewed June 26, 2017
    9.2
    Exceptional
    David from United Kingdom
    Family with young children
    Deluxe Room with 1 King Bed
    Stayed 4 nights in June 2016
    Wonderful wonderful hotel”
    This hotel is a real gem. It is what quality hotels used to be like. Excellent service. Great attention to detail. Comfortable well fitted rooms. Great nights sleep. Clean. We spent 4 days here for a long weekend. Our2 year old loved the pool area. The staff are tremendous especially Van and Hoa in the restaurant who were attentive to our son when they had no need to be.good is exceptional both for breakfast and dinner. Fresh made patisserie and grill station for breakfast all extremely hygienic.
    Reviewed June 21, 2016
    9.3
    Exceptional
    Jakub from Poland
    Couple
    Deluxe Room with 1 King Bed
    Stayed 3 nights in August 2015
    Memorable stay, fabulous location!”
    Proximity to the Old Town, yet on the side of all the evening bustle and crowds of tourists. Breakfast by the pool (if no for the kids running around). Chic interiors.
    The hotel was exactly what we imagined. Staff was attentive and friendly, hotel facilities indulgent enough to rest well from the exploration of the city. The courtyard pool is a charming setting by day and evening (with local music performance) however the amount of kids in and by the pool, unfortunately spoils the mood. Especially during the breakfast hours, the kids should not be allowed into the pool. Nothing spoils your day more than hollering toddlers splashing chlorinated water into your plate. While we understand the hotel is trying to accommodate every Guests' needs, some better pool management policy would be wise to have. Breakfast buffet has very few options for vegans. Otherwise, for a 5-star hotel, it's a decent spread. We were staying in a wing with windows facing West which provided cool temperature without the need of using the AirCon. Windows can be opened, which is an extra perk. Get a room with balcony for a tiny bit of extra luxury.
    Reviewed November 28, 2015
    9.7
    Exceptional
    Eng from Malaysia
    Couple
    Deluxe Room with 1 King Bed
    Stayed 2 nights in July 2015
    This is a hotel which I will visit again!”
    Hotel staffs, cleanliness and location
    We stayed there for 2 nights last week. I was told by the staff that it was only opened in December 2015. Hence, it is very new. We got the corner room which has windows in the bathroom and bedroom. The room is very spacious and very clean. Besides, the bathroom also comes with a big bathtub. The bed, pillows and comforter are also very comfortable. The hotel is actually located next to the Hoi An river. You can basically walk to the Hoi An old town within 10 mins but we prefer to cycle there. The bicycle are provided free by the hotel and it's taken good care by the hotel staffs. One thing I love staying there is the hotel staffs. They are so friendly the moment you stepped into the hotel. When we informed them that we are going to ride our bicycles to the beach, they even prepare towels for us. The breakfast spread is good as well. Love their mixed smoothies and Vietnamese coffee. Would love to stay at the hotel again next time.
    Reviewed July 16, 2015
    10.0
    Exceptional
    Amelia from United Kingdom
    Couple
    Grand Deluxe Room (1 King Bed)
    Stayed 5 nights in April 2015
    Pricey, but worth it - a wonderful place.”
    Wonderful rooms, great breakfast, optimal location
    This is a newly opened hotel so it's still pretty quiet most of the time (it would seem). There were occasions where we were able to enjoy breakfast, the gym and the swimming pool almost entirely to ourselves! Rooms were nicely decorated and immaculately clean. Breakfast was great although my father did complain that the 'bacon was overdone' (First-world problems). Staff were very professional, helpful and welcoming - couldn't praise them more highly. Transportation is provided free of charge to and from the beach (usually a blacked out Mercedes!) and the hotel provide bicycles free of charge to hire for the day. The swimming pool was absolutely amazing, the gym was nice but very basic. Dumbbells go up to 14kg, and it's good for a run/cycle/cross train/a few light weights to get a sweat on but nothing too serious! Overall, a fantastic 5* hotel that can rightfully consider itself 5* - genuine class. It's not cheap, but if you are willing to spend the money - I would say it offers value for money.
    Reviewed April 19, 2015
    8.8
    Excellent
    Siim from Singapore
    Couple
    Deluxe Room with 1 King Bed
    Stayed 2 nights in September 2018
    Excellent Stay”
    The buffet breakfast was excellent and the room was fabulous! Due to the hot weather we seeked shelter in our room before venturing out to the Ancient Town. The rooftop bar and pool was amazing too! We love this place.
    Reviewed September 05, 2018
    Dear Mr/ Ms Siim, Thank you for choosing Hotel Royal Hoi An, MGallery by Sofitel as your residence in Hoi An. We highly appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs in the best way we can. We're looking forward to seeing you soon. Sincerely, Hotel Royal Hoi An, MGallery by Sofitel
    Responded September 13, 2018
    HOTEL ROYAL HOI AN MGALLERY
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    • Excellent location
    • Japanese Covered Bridge
    • Nguyen Tat Thanh Bus Station is within 1.12 km