Holidays with Senior Lady (Mama) love”

I book this hotel a lot of time every time I came back to Asia. I like the room (clean, big). My purpose to book this room to make my mother happy even the price per night is very expensive since my mother is alone. My mother is 72 years old. I lost my dad 6 years ago and I’m their last daughter (baby’s girl) for them. Happiness cannot be sought but money can still be sought. Noted: I would like say thank you to the Manager (Steve) did good jobs by helping with my dirty laundry where the Laudry's service forgot pick up my dirty laundry. I was going to check out the next days and my laundry still sits in my room when I came back to my room at 5pm. "Steve" offer me stayed (3pm or 6pm) late instead of checked out at 12pm. I received my clean laundry at noon (12pm). Me and my mom check out at 3pm anyway. Good jobs to all of "Royal Hotel" stuff. For sure I will come back again next time :) -Nancy B- (States of California)

Very Nice Hotel”

I have nothing but good things to say about this hotel. The location is excellent, and the staff are exceptionally friendly and helpful. We had a great view on a high floor, so we were very happy. The room was clean and spacious, and the cleaning staff was exceptional. The hotel is a 3 minute walk from the monorail station, and a 5 minute walk from the MRT. I will not hesitate to recommend this hotel to friends, or to return when I'm in KL.

Very good location and spacious hotel room”

I choose a family room and add bedding. Surprisingly spacious bed & toilet. Toilet come with bath tube and another shower head area. Very convenient for family to separate showered. saved alot of waiting time. Staff around the door, reception desk, cleaning staff all very friendly. Downstair is all around food area.

Recommended ”

Everything is great with this hotel. The room is spacious and clean, the location is perfect and the staff are friendly and helpful. They even let us check in into the hotel early (we came at 1 pm and the check in time was suppose to be at 2 pm). Will definitely stay at Hotel Royal Kuala Lumpur next time.

Exceptional”

The room were quite big and clean. Super comfort and the staff here is helpful and friendly. Just walk around 10 minutes to pavilion . I like the toilet so much. It’s very clean and it had all prepared all the thgs to us like toothbrush and toothpaste, lotion, hair shampoo, body shampoo , hair cap, needle and thread & etc..

Great hotel & location”

Fantastic location with Sungei Wan and Time Square malls walking distance - so much shopping and food right at the doorstep. Hotel was lovely and clean, good views and staff were fantastic. Will definitely stay here again. Travel / taxi guide did a great day tour for us and our driver was really lovely.

Another good stay”

I was expecting a king size bed, instead it was twin beds put together. Although this was an advance request, hotel could not accommodate to it. It wasn’t comfortable. The best deal of this hotel is the location! perfect access to pretty much everything.

Exceptional”

Stayed 5d4n the hotel have strategic location. Walking distance to shopping malls. Lot 10, pavillion, sungai wang. 7 eleven shop is at the side of the hotel. 3 minutes walking distance to the monorail. Easy for us to book grab car. The staff are great, very helpful and professionals. They brought our bag to our room. The service are great The room is very clean,they did the housekeeping well. Satisfied with the size of the room. I did try the gym, it was okay. The swimming pool also nice. They have surau at same level. It is very thoughtful👍 But i think they need to change their bed, our bed was generally sunken on right side. The pillow need to be soft and medium soft. At 1 night we did encounter unpleasent smell from the ventilation for a few minutes Overall a nice place to stay Overall greatstay

Value for Money!”

Inside the hotel room We booked a family room and it is big with one queen and one single. With additional baby cot, there is more room for the 2 kids to play around. Comes with 2 basins and the kids brushes their teeth together. Outside the hotel There are many shopping malls to shop around. Can also walk to jalan alor via bukit bintang. All within 10mins to 15mins walking distance!

Totally Satisfied”

The hotel was totally worth it! Located just behind Lot 10 Shopping Mall, just across Sungei Wang plaza and 10mins walk from Pavilion. Easy drop off point if you're taking a taxi. Room description didnt mention bathtub but we got a room with bathtub hence we're happy. Near to LRT station and you can see buskers at night.

Fantastic stay in KL”

Stayed for 3 nights, Very clean hotel, close to the shopping malls, right in the heart of Bukit Bintang, new and fresh carpet, staff are very helpful. Definitely will stay again.

Golden Triangle Proximity”

A smooth 30 minutes check-in process by Mr Shahrul and the team. Staying with small kids, the King bed surely more than enough to fit us. In-room dining are really excellent, especially with the birthday surprise arrangement with the Lounge staff (Zara, apologize if the name is incorrect) and the Makan-Makan Coffee House Captain (Mr. Jihan). Unfortunately I couldn't get the opportunity to try the so-called best chocolate cake as the birthday cake. Amazing thing about the staff are they initiated a process of checking the guests body temperature who entered the building and hand sanitizers are readily available in the hotel's lobby. Appreciate such effort by the team. Just a minor thing that during my 1 week stay, for 3 separate days I was given the same towel with some sort of blood stains. Perhaps this can be replaced as it feels unhygienic but at least it still can be changed with another towel. Finally, definitely will be staying here again next time.

Best Value hotel”

Hotel located at center of Bukit Bintang areal. 2 minutes walk to lot 10 mall / Isetan Japanese mall. Room is large and very clean. Check in staff very polite and helpful.

Very cleaned and good hotel with prime location”

Well maintained rooms.. City room view is beautiful.. There is lot of restaurant option near to the hotel aslo.

Excellent location and clean”

Near to MRT and train. Plenty of shopping malls and good restaurants. Room is clean and comfortable. Only drawback is the bathroom is very Dim.

Nice hotel in the right location”

Room is clean, beds are comfortable with strong powerful shower. Staff and polite and helpful. Location is excellent and near the LRT station

Awesome”

Just a day before we left we suffered an emergency drill. We were not informed by the hotel management luckily there were some staffs on the level telling about the drill event. The hotel management apologized to us. Apart from that incident, it was all good

Staff are friendly and politely. Room is clean and easily to find, nearby Lot 10 and Pavilion”

Good environment and nice staff, I am totally satisfied, I shall visit again.

best place to stay in KL”

one of the best place to stay if you want to roam around in KL. but just need to make sure to ask the staffs regarding about their fire alarm drill exercise to avoid panic.

Nice and good hotel”

Nice and clean, always stay this hotel when KL trips. My sons also like this stay this hotel, next trip still stay this hotel