7.8
Very good
/10
(11,791 reviews)See what guests said
See map
9.0

Excellent

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Isetan - the Japan Store 100 m
Teratai 110 m
Yogini Mystical Treasures 120 m
Lot 10 Mall 120 m
Bukit Bintang Monorail Station 120 m
Lot 10 130 m
Fong & Goh 150 m
Bintang Walk 150 m
Lot 10 Shopping Centre 160 m
Pos Malaysia at Sungei Wang 160 m
Nearby landmarks
Jalan Alor 380 m
Pavilion Kuala Lumpur 420 m
KLCC - Bukit Bintang Pedestrian Walkway 890 m
Aquaria KLCC 950 m
KLCC Park 1.17 km
Menara Kuala Lumpur 1.26 km
Petronas Twin Towers 1.39 km
Chinatown - Kuala Lumpur 1.74 km
Central Market 1.87 km
KL Bird Park 2.72 km
Hotel Royal Kuala Lumpur

"Very good hotel, surrounded by malls, location its in bukit bintang behind lot 10 and beside Sungei Wang, many restaurants nearby, I recommend to all."

Hamed - January 22, 2020

Deluxe  - Guestroom Hotel Royal Kuala Lumpur
Lobby Hotel Royal Kuala Lumpur
Lobby Hotel Royal Kuala Lumpur
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Free Wi-Fi
2020

Hotel Royal Kuala Lumpur

Jalan Walter Granier,, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in [24-hour]
Hassle-free check in
Close to Jalan Alor
Within 380 m of property
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • 100 meters to public transportation

  • Airport transfer

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

  • Sauna

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money7.7
Distance to city center5. Km
Location rating9.0
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.8 km

Rooms available at Hotel Royal Kuala Lumpur

Family Room
Family Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 queen bed and 1 single be...
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Executive Deluxe
Executive Deluxe
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds or 1 king bed
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Deluxe
Deluxe
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds or 1 king bed
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Executive Deluxe Double or Twin Room
Executive Deluxe Double or Twin Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 single beds or 1 double b...
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 single beds or 1 double b...
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Room Assigned on Arrival
Room Assigned on Arrival
...
  • Shower
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Family Suite Shared Bed
Family Suite Shared Bed
...
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    Duplex
    Duplex
    ...
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      Deluxe Room
      Deluxe Room
      ...
      • 1 king bed or 2 single beds
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      Triple Room Panoramic
      Triple Room Panoramic
      ...
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        Frequently asked questions

        What time is check-in and check-out at Hotel Royal Kuala Lumpur?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Hotel Royal Kuala Lumpur?

        Hotel Royal Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 230 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hotel Royal Kuala Lumpur has a car park that's close to the hotel. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

        Is breakfast offered at Hotel Royal Kuala Lumpur?

        Start your mornings right, with the continental and buffet breakfast options offered at Hotel Royal Kuala Lumpur. Adults can enjoy breakfast offered with an additional charge of 29 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at Hotel Royal Kuala Lumpur?

        Hotel Royal Kuala Lumpur features an on-site restaurant for your dining convenience. International cuisine is available for guests. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

        Can special events be hosted at Hotel Royal Kuala Lumpur?

        Small or intimate events like birthday parties can also be accomodated.

        Can business events be hosted at Hotel Royal Kuala Lumpur?

        On-site venues and convenient event services make Hotel Royal Kuala Lumpur an ideal choice for hosting events such as seminars and meetings. All available venues come in different styles and sizes and can accommodate up to 250 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

        What is the smoking policy at Hotel Royal Kuala Lumpur?

        Hotel Royal Kuala Lumpur does not permit smoking in any of its rooms or indoor areas.

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        What people love about Hotel Royal Kuala Lumpur

        • 7.2
          Very good
          Cleanliness

          "This Hotel is very clean and always smell goods every where in the hotel area."

          Hong

          |

          December 2, 2019

        • 10.0
          Exceptional
          Location

          "Best hotel for the price Excellent location close to all the amenities"

          Robert

          |

          November 29, 2019

        • 8.0
          Very good
          Staff 

          "The security guards were the best and were sincerely friendly."

          Adam

          |

          December 12, 2019

        Property ranking|Compared to 7,825 Kuala Lumpur properties
        See all rankings
        Location score
        9.0/10
        Room comfort score
        7.2/10
        Review score - United States
        7.6/10
        Room size
        29 sqm.
        Better than
        98
        %
        of Kuala Lumpur properties
        Better than
        96
        %
        of Kuala Lumpur properties
        Better than
        96
        %
        of Kuala Lumpur properties
        Bigger than
        94
        %
        of Kuala Lumpur properties
        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

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        Overall rating:
        7.8
        Very good
        11,791 reviews
        Cleanliness
        7.5
        Facilities
        7.4
        Location
        9.0
        Read all reviews >
        What travelers say they love:
        Great location (right next to Sungei Wang plaza & Bukit Bint...
        Nur from Singapore
        Group
        More about Hotel Royal Kuala Lumpur

        More about Hotel Royal Kuala Lumpur

        The Hotel Royal Kuala Lumpur is your ideal choice of abode as they provide a memorable stay with true Malaysian flair whether you are here on holiday, a business trip, or on your honeymoon. This 20-story, stylish downtown city hotel boasts 225 rooms and suites, stylishly refurbished and equipped with modern amenities including satellite TV and Internet access. Nestled beside the exclusive Lot 10 Shopping Mall, Hotel Royal Kuala Lumpur is located in the heart of Kuala Lumpur’s Golden Triangle, a haven for shopping, gourmet dining, and entertainment. Shop and dine to your hearts content and just walk back to the hotel and rest your tired feet and relax in your private sanctuary. If you are an adventurous shopaholic, just walk down to the trendy sidewalk cafes at Bintang Walk or hop into a cab or bus to the other seven mega shopping malls. For a truly unique and memorable experience, Hotel Royal Kuala Lumpur is the place to be.

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        Most talked about facilities

        Housekeeping
        520 mentions
        Breakfast
        401 mentions
        Internet
        198 mentions
        Food & Dining
        150 mentions

        What they offer

        9.2
        Exceptional
        Staff 

        "Excellent customer service especially the valet parking staf..."

        Huzir

        |

        January 21, 2020

        View all reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Food and dining

        Breakfast options

        Halal

        Restaurants on site

        Makan-Makan Coffee House
        Menu:Buffet, A-la-carte

        Nearby restaurants

        American cuisine
        American cuisine
        Fish & Co. (pavilion Kl)
        280 m American, Halal, Seafood
        O'Coffee Club
        280 m American
        Jake's Charbroil Steaks
        290 m American, Barbecue, European
        Asian cuisine
        Asian cuisine
        Kurata Japanese Fine Dining
        80 m Asian, Japanese, Seafood
        Kim Gary Restaurant
        180 m Asian, Chinese
        Lot 10 Hutong
        190 m Asian, Chinese, Malaysian
        Chinese cuisine
        Chinese cuisine
        Vegetarian Corner
        110 m Chinese, Vegan
        Restoran Yipin
        160 m Chinese
        Chef Rasa Sayang Sharkfin Restaurant
        190 m Chinese, Seafood

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

        Show less

        Some helpful facts

        Show less

        Property announcements

        Show less

        Reviews of Hotel Royal Kuala Lumpur from real guests

        Overall rating
        7.8
        Very good
        From 11791 reviews
        8.9Location
        7.6Cleanliness
        7.6Service
        Agoda Reviews (9966)Booking.com Reviews (1825)
        Rating via Agoda7.8
        /
        10
        Cleanliness7.5
        Facilities7.4
        Location9.0
        Room comfort and quality7.2
        Service7.5
        Value for money7.7
        High score for Kuala Lumpur
        Rating
        9+ Exceptional (1052)
        8-9 Excellent (1186)
        7-8 Very Good (2114)
        6-7 Good (1172)
        <6 Below Expectation (1273)
        Time of the year
        Mar - May (1734)
        Jun - Aug (1868)
        Sep - Nov (1402)
        Dec - Feb (1793)
        Don't miss out!Properties in Kuala Lumpur are being booked every minute!
        All guests (9966)
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        Show reviews that mention 

        Showing 6797 verified guest comments
        12345
        10.0
        Exceptional
        jesslyn from Indonesia
        Family with teens
        Family Room
        Stayed 3 nights in July 2018

        very recommended”

        I am very happy to be staying at the Royal Kuala Lumpur Hotel, a strategic location near Bukit Bintang MRT station, Alor street, Pavillion Mall, Sungei Wang Mall, Lot 10 Mall, Berjaya Times Mall. Room space is clean and big, Toilet was big. Facilities are good, there is a swimming pool, Gym area, Sauna. Very friendly hotel staff, special thanks to Mr Francis as Front Office Manager, he was very friendly and very helpful when our taxi got stuck in front of the hotel. Greetings from long eyelashes Miss, sir 🤣. I will stay here again if I go to Kuala Lumpur. Thanks Hotel Royal Kuala Limpur for its service

        Reviewed July 21, 2018
        9.0
        Exceptional
        yusuke from Japan
        Family with teens
        Deluxe
        Stayed 2 nights in October 2012

        Great location provides no car parking space.”

        A comfortable room near major shopping complex.

        hotel royal kuala lumpur has up grade work in progress however,its maintain high quality room and prompt service. this 4 star hotel nests middle of bukit bingtang area so that any travellers can approach on foot or even use monorail to klcc to klia. kuala lumpur has been modified amazingly in a dacade to modern lovely look of s.e.asia so we were enjoying night life as well as day trip to genting high land.

        Reviewed October 22, 2012
        9.6
        Exceptional
        Lisa from Australia
        Group
        Deluxe
        Stayed 2 nights in December 2017

        Location, location, location!”

        For first time visitors to KL, and those coming to town to shop, you cannot beat the location of Hotel Royal!!! It's right in the thick of the Bukit Bintang shopping strip, and is just metres from both the Bukit Bintang Monorail station and MRT station giving easy access to all you could possibly need or want in KL! Our room was spotlessly clean, our beds very comfortable with plenty of pillows and clean linen. The room was equipped with an in-room safe, TV, WiFi, international adaptors, bathrobes. Hotel Royal has recently become a non-smoking hotel so the rooms are lovely and fresh (no stale smoke smell). The bathroom was fully equipped with towels, hand towels, bath mat and face washers, plus a full set of toiletries including toothbrush, comb, razer, soap, shampoo, body wash, moisturiser, cotton buds, emery board and sewing kit. The rainshower had plenty of hot water. We will definitely stay again!

        Reviewed January 08, 2018
        8.0
        Excellent
        Edward from Malaysia
        Business traveler
        Executive Deluxe
        Stayed 1 night in March 2013

        nice and cosy”

        good location and price

        The Hotel Royal Kuala Lumpur is your ideal choice of abode as we will make your stay here memorable in true Malaysian flair whether you are here on holiday, a business trip or on your honeymoon. This 20-storey high, stylish downtown city hotel boasts 225 rooms and suites, stylishly refurbished recently and is equipped with modern amenities including Satellite TV and Internet Broadband access with all your needs in mind. Nestled besides the exclusive Lot 10 Shopping Mall, The Hotel Royal Kuala Lumpur is located at the heart of Kuala Lumpur’s Golden Triangle, a haven for shopping, gourmet and entertainment. Shop and dine to your hearts content and just walk back to the Hotel and rest your tired feet and relax in your private sanctuary. If you are an adventurous shopaholic, just walk down to the trendy sidewalk cafes at Bintang Walk or hop into a cab or bus to the other seven mega shopping malls.

        Reviewed July 17, 2013
        10.0
        Exceptional
        Shayne from Australia
        Couple
        Executive Deluxe
        Stayed 1 night in September 2014

        KL Shoppers' Paradise”

        Friendly and attentive staff, Cleanliness and comfort of our room, Position could not be better

        We loved Hotel Royal Kuala Lumpur, and intend to return as soon as we possibly can. As well as for shopping in KL (and, as I have said above, the position could not be better)the travel desk can also accommodate both local and longer tours, and were very helpful. We were pleasantly surprised by our spacious room, which (on 19th floor) was the quietest we had enjoyed in Malaysia; the beds comfortable and everything very clean. Breakfast was a movable feast, catering to all tastes. Thank you, Hotel Royal, for a wonderful stay.

        Reviewed September 26, 2014
        9.0
        Exceptional
        PENG from Malaysia
        Couple
        Deluxe
        Stayed 1 night in May 2014

        Pleasant and refreshing.”

        Friendly staff, excellent location and reasonably priced.

        This is our first stay at Hotel Royal. Check-in was prompt and hassle free. So was check-out. The room was well kept and clean, although there was what appeared to us a hint of cigarette smoke smell when we first entered the room. (We had asked for a non-smoking room actually). We were very happy with the excellent location, and enjoyed the short walk to the nearby malls, although the ongoing MRT construction did pose some obstacles along the way. On the whole, we're very satisfied with our stay and we recommend Hotel Royal to everyone who comes to this part of Kuala Lumpur.

        Reviewed June 01, 2014
        9.3
        Exceptional
        Tiffany from Malaysia
        Couple
        Deluxe
        Stayed 2 nights in February 2014

        City/Family/Shopping Hotel -value for money”

        The hotel is centrally located-close to shopping malls. The hotel staffs are friendly, check in and out was done efficiently. The hotel room was very clean and cozy, semi-luxurious.

        It was a pleasant stay at the Hotel Royal Kuala Lumpur. The room was nice and clean, unlike other budget hotels. Our room had a large window facing to Lot 10. The location of the hotel was convenient. It is located just next to Lot 10, and opposite of Sungei Wang Mall. Pavilion and Star Hill gallery is just within 5 minutes walking distance. It was a good deal with Agoda.

        Reviewed March 06, 2014
        8.4
        Excellent
        Serena
        Couple
        Deluxe
        Stayed 2 nights in December 2017

        Really good location for price!”

        We stayed here for two nights whilst stopping over in Kuala Lumpur. The location was great, right in the middle of Bukit Bintang which is the shopping area and full of local and western restaurants - right around the corner from Alor Street which is full of tasty street food! Hotel was ok for price, my only complaint would be that the room had a bit of a funny smell coming from the bathroom and the bed could have been a bit comfier. However for the price you can’t except luxury! It was fine for what we needed, just a clean and safe place to stay. The hotel staff also kindly upgraded us as we turned up early so lucky was able to check in at 1pm an hour earlier than usual. Breakfast was really good, selection of pastries, beans, eggs, omelete, cereals and local cuisine. All in all I would recommend this place if you just want somewhere budget to stay right in the centre.

        Reviewed December 12, 2017
        8.4
        Excellent
        Geng from Singapore
        Solo traveler
        Deluxe
        Stayed 1 night in February 2017

        Always enjoy my stay here”

        Almost every time I visit Kuala Lumpur, I would stay at the Hotel Royal. It is located right in the middle of Bukit Bintang and within walking distance to Sungei Wang, Times Square, Pavilion and Jalan Alor. They have just upgraded their rooms and the newly renovated rooms are really comfortable. I also love their buffet breakfast. The croissants are some of the best I have eaten outside of Paris. My only complaint is that their service staff are too diligent, always clearing my table even before I finish my meal.

        Reviewed February 04, 2017
        10.0
        Exceptional
        Francis from Malaysia
        Family with young children
        Deluxe
        Stayed 1 night in May 2017

        best”

        i will say this hotel is one of the best hotel i have try so far, for the past 10 yrs. i travel frequently , but this is the one i would like to highly recommend for KL area, with around RM 200 exclude breakfast, the hotel is clean, staff is very friendly. once you step out from the hotel, it is already at Lot 10 shopping mall, means you are at bukit bintang. and it just beside "park royal hotel" which i also tried previously, for me it looks like no different, even is newer. and this two hotel also sharing a same car park, the only thing to comment is the car par you need to walk about 5 min from "royal", compare to "park royal" it just on top of the hotel.

        Reviewed May 11, 2017

        Thank you for choosing Hotel Royal Kuala Lumpur as your preferred accommodation during your recent trip to the city. We write to let you know that we are greatly appreciate your positive comments on the hotel's location, services and room facilities. In addition to our gratitude, your comments will be an encouraging factor that will drive us further to continue working towards a higher and impeccable standard. Finally, should you be making future plans to visit Kuala Lumpur again, we will be delighted to be of service to you once again

        Responded May 26, 2017
        Hotel Royal Kuala Lumpur
        9.6
        Exceptional
        Andi from Singapore
        Couple
        Deluxe
        Stayed 1 night in December 2017

        Value for money hotel!”

        It was a pleasant experience at Hotel Royal. Checking-in was a breeze and the receptionist that attended to us greeted us warmly. Upon entering our room, we were delighted as the refurbished and renovated rooms had a cosy ambience and spacious enough for me and my wife. Great location to move about the Bukit Bintang main area - opposite Sungei Wang, a few minutes walk to Berjaya Times Square. The only thing that could be improved on would be the breakfast. Could have had more variety of local food on the breakfast menu. Otherwise, it was a pleasant stay at Hotel Royal and we would definitely be back!

        Reviewed December 04, 2017
        8.4
        Excellent
        THOMAS from Malaysia
        Couple
        Deluxe
        Stayed 2 nights in May 2017

        It was valuable place to stay and easy access to any places like shopping mall and eateries places.”

        It seem that not everybody that stay a couple of night or more want the cleaness of the room but the services given to the customers is so important instead of giving a good impression to the management and to the hotel staff itself but further more is quality rather than to what customer want too. I would like to make some suggestion of the breakfast to add some more choices for example menus, it will attracted customers to stay there and to be their choice Hotel , whereby more and more peoples will like to stay and will benefit this hotel interm of income , and it will benefit the management owner itself but it will benefit both parties in a win win situation , so from a good services of staff and management will attract more and more people will come to stay in this Hotel Royal Kuala Lumpur. I personaly recomend this Hotel is a good Hotel to stay for anyone who want a nice place to stay and a very good service . Once again i rcommend this Hotel to othere especially to friends.

        Reviewed May 09, 2017

        Thank you for choosing Hotel Royal Kuala Lumpur as your preferred accommodation during your recent trip to the city. We write to let you know that we appreciate you for taking your time to provide us with your valued feedback and suggestions to us. In addition to our gratitude, your comments will be an encouraging factor that will drive us further to continue working towards a higher and impeccable standard. Once again, thank you very much and should you be making future plans to visit Kuala Lumpur again, we will be delighted to be of service to you once again.

        Responded May 26, 2017
        Hotel Royal Kuala Lumpur
        8.7
        Excellent
        Seftanoza from Indonesia
        Family with young children
        Stayed 4 nights in December 2009

        Coronade Hotel”

        The location is just the heart of Bukit Bintang Area. The Room is clean and spacious. They also offer MPV Taxi rental including the driver. Its a big van and fit it with 13 passengers and competitive rate. They provide computer and internet connection. The staff is helpful. The monorail station is just minute walk.
        The internet connection is only for 24 hour, while i stayed 4 nights. The swimming pool is a lil bit gross.

        Surely i would stay in this hotel for my next visit to Kuala Lumpur. This hotel is the perfect hotel in Bukit Bintang Area. Sungei Wang Plaza is just across the street. Lot10 is just next to the hotel. The Monoral station is in front of Lot10, need 2 minute to walk. You may reach Pavillion shopping Mall around 10 minutes walk. Around the hotel, you could find 24 hour asian/muslim restaurant. You could find rice there ;)

        Reviewed January 12, 2010
        8.7
        Excellent
        Mohammad from Singapore
        Couple
        Executive Deluxe
        Stayed 2 nights in July 2012

        Never Stayed There! ”

        Location

        We arrived at the hotel after 5pm. During check-in, the staff apologised profusely as their hotel was fully booked that weekend. I was tired from the traveling and nearly got into a rage. He said that they had a booked a room for me at Royale Bintang hotel, which is close by. I told him I expect breakfast and free WIFI there and he says they have booked me a Club Room, which includes all the things I asked for. Upon reaching the hotel, I am impressed by the check-in process and the hotel. Amenities was good. Room was good. Breakfast was private on the 18th floor in the Club Lounge. Felt special. :) Room facing KLCC and KL Tower. No complains about the hotel. Yeah so, this review is about Royale Bintang... but I commend Hotel Royal for their prompt intervention and did not delay the transfer between hotel.

        Reviewed July 11, 2012
        9.6
        Exceptional
        Kristine from Philippines
        Business traveler
        Executive Deluxe
        Stayed 2 nights in December 2017

        Exceptional”

        It is very near to Lot 10 store, Sungei Wang Plaza and many others. You can travel from KL Sentral to the Bukit Bintang using monorail. There is also a near pick-up and drop-off points for GoKL (Free shuttle) bus that travel to different tourist areas in Kuala Lumpur. They also provide buffet breakfast, a mixture of western and local food.

        Reviewed December 18, 2017
        8.7
        Excellent
        Seftanoza from Indonesia
        Family with young children
        Stayed 4 nights in December 2009

        Coronade Hotel”

        The location is just the heart of Bukit Bintang Area. The Room is clean and spacious. They also offer MPV Taxi rental including the driver. Its a big van and fit it with 13 passengers and competitive rate. They provide computer and internet connection. The staff is helpful. The monorail station is just minute walk.
        The internet connection is only for 24 hour, while i stayed 4 nights. The swimming pool is a lil bit gross.

        Surely i would stay in this hotel for my next visit to Kuala Lumpur. This hotel is the perfect hotel in Bukit Bintang Area. Sungei Wang Plaza is just across the street. Lot10 is just next to the hotel. The Monoral station is in front of Lot10, need 2 minute to walk. You may reach Pavillion shopping Mall around 10 minutes walk. Around the hotel, you could find 24 hour asian/muslim restaurant. You could find rice there ;)

        Reviewed January 12, 2010
        9.6
        Exceptional
        Shane from Singapore
        Couple
        Deluxe
        Stayed 1 night in March 2018

        Clean and value for money”

        Hotel Royal is in the middle of bukit bintang. Very accessible to all the shopping malls and eateries. Hotel staffs are polite and always willing to help if you are uncertain about anything. Lots of money changers near the hotel so easy to change money. Security is good, they watch your cars parked overnight. Really clean rooms and beds. The price is very affordable and you will be happy spending more on your shopping. Overall I enjoyed myself staying in this hotel.

        Reviewed March 21, 2018
        8.3
        Excellent
        HASRINAH from Brunei Darussalam
        Family with young children
        Deluxe
        Stayed 3 nights in November 2013

        Just plainly comfortable and value for money”

        Extremely accessible to shopping areas, large bedroom and pleasant food

        My stay at the Hotel Royal Kuala Lumpur was just generally satisfying and simply worth the money. Check-in service was ok although my request was not fulfilled and there was a bit of mismanaged of info regarding my late check out. The quality of bedroom was also ok for me and my family, we didn’t really expect much of the interior design, although it looks outdated and old fashioned (the hotel was undergoing renovation at the time of our stay). For overall cleanliness, I must say, needs improvement. We still encountered the desk top still not clean and cups not replaced after room service. We also found it quite ridiculous that we had to request for toothbrushes, instead of readily available in the bathroom like other hotels we had stayed before. The hotel staffs were friendly and helpful, although there was one particular counter staff during our check in looked like having his bad hair day.

        Reviewed December 07, 2013
        9.0
        Exceptional
        Colleen from New Zealand
        Couple
        Deluxe
        Stayed 5 nights in February 2012

        Excellent location, pleasant ,spacious rooms”

        Within easy walking distance of masses of resaturants, and the monorail..........and shops galore!

        this hotel couldn’t be situated better, in my opinion! really centrally, and conveniently situated in the centre of bukit bintang, across the road from the monorail. a few minutes walk from the pavilion, and once again, across the road from times square and sangeiwan plaza (a bargain seekers delight when it comes to shopping! the room and ensuite bathroom were large and roomy and spotlessly clean! excellent airconditioning, with individual controls, and buckets of hot water and daily supplies of shampoo, conditioner, lotion, toothpaste etc. the room is a little dated in its décor. it seemed a bit tired looking in real life, but when we checked the website, yes, it is exactly as the picture! having said that, we had already decided we would come here again in the future as it was so conveniently situated! also, all the staff were abuzz that the entire hotel was going to be renovated soon. so lets see what they do? the breakfst looked inviting when we peeked in, but we didnt eat at the hotel, as there were just too many choices outside! all the staff were most helpful and courteous. altogether a very easy stay, and very reasonably priced, so i would say it was great value for money. i would happily recommend it for a short 2-3 day stopover for business or shopping. we personally found the swimming pool a bit disappointing, but others were using it and seemed happy enough………we would have preferred an open air one rather.

        Reviewed March 26, 2012
        10.0
        Exceptional
        Khafi from Brunei Darussalam
        Couple
        Deluxe Double or Twin Room
        Stayed 4 nights in January 2019

        Recommended ”

        Everything is great with this hotel. The room is spacious and clean, the location is perfect and the staff are friendly and helpful. They even let us check in into the hotel early (we came at 1 pm and the check in time was suppose to be at 2 pm). Will definitely stay at Hotel Royal Kuala Lumpur next time.

        Reviewed January 19, 2019
        12345
        This is a popular property. Don't miss out!

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