Hotel Royal Macau
Free Wi-Fi

Hotel Royal Macau

Estrada Da Vitoria 2-4, Macau City, Macau, Macau
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Superior Single - Bed Hotel Royal Macau
Superior Single - Bed
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    Interior view Hotel Royal Macau
    Royal Macau Deluxe King Room - Room plan Hotel Royal Macau
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    Swimming pool Hotel Royal Macau

    Guest reviews

    8.0
    Excellent
    /10
    (19043 reviews)See what guests said
    8.0
    Very good

    "Good location."

    Bing

    -

    November 10, 2018

    8.5
    Excellent cleanliness
    Recommended by 92% of guests

    Property highlights

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Sauna

    • Currency exchange

    • Steamroom

    Very good
    Location
    7.8
    See map
    Very good location - 340 meters from city center
    Nearby
    Popular
  • Vasco da Gama Monument60 m
  • Vasco da Gama Garden80 m
  • Plaza160 m
  • Hospital Conde S. Januario210 m
  • Protestant Chapel210 m
  • S. Januario Hospital220 m
  • MGTO - Guia Lighthouse230 m
  • St. Lazarus Church230 m
  • Chapel of Our Lady of Guia230 m
  • Tap Seac Square230 m
  • This property is in high demand!

    Booked 81 times since yesterday | 71 travelers are looking at this property right now

    Value for money8.1
    Distance to city center1 km
    Location rating7.8
    Nearest airportMacau International Airport (MFM) - Macau
    Distance to airport5.2 km
    Select your room
    8.3
    Excellent
    Room comfort & quality
    Royal Macau Premier Twin Room - Breakfast and Afternoon Tea for 2, and Lounge Benefits Included
    Royal Macau Premier Twin Room - Breakfast and Afternoon Tea for 2, and Lounge Benefits Included
    ...
    • Room size: 27 m²/291 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Royal Macau Deluxe Twin Suite - Breakfast and Afternoon Tea for 2, and Lounge Benefits Included
    Royal Macau Deluxe Twin Suite - Breakfast and Afternoon Tea for 2, and Lounge Benefits Included
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Royal Macau Premier King Suite - Breakfast and Afternoon Tea for 2, and Lounge Benefits Included
    Royal Macau Premier King Suite - Breakfast and Afternoon Tea for 2, and Lounge Benefits Included
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Connecting Double and Twin Room
    Connecting Double and Twin Room
    ...
    • Room size: 52 m²/560 ft²
    • Garden view
    • 2 single beds and 1 queen b...
    Enter dates to see prices
    Royal Macau Premier King Room - Breakfast and Afternoon Tea for 2, and Lounge Benefits Included
    Royal Macau Premier King Room - Breakfast and Afternoon Tea for 2, and Lounge Benefits Included
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Royal Macau Deluxe Twin Room
    Royal Macau Deluxe Twin Room
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Suite - Special Offer
    Suite - Special Offer
    ...
    • Room size: 44 m²/474 ft²
    • City view
    Enter dates to see prices
    Royal Macau Deluxe King Room
    Royal Macau Deluxe King Room
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Upgrade Offer-Deluxe Double Room
    Upgrade Offer-Deluxe Double Room
    ...
    • Room size: 26 m²/280 ft²
    • City view
    Enter dates to see prices
    Royal Macau Family Suite for 2 Adults and 2 Children
    Royal Macau Family Suite for 2 Adults and 2 Children
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Have a question for Hotel Royal Macau?

    What people love about the property

    • 8.8
      Excellent

      "Staff are outstanding, very friendly, courteous, and hospitable, always with a big smile."

      Angelica

      |

      January 8, 2019

    • 8.0
      Very good

      "Overall the staff were very helpful & friendly."

      Kok

      |

      January 14, 2019

    • 8.0
      Very good

      "Overall check in was first when we went to the hotel at 8.00pm The staff were friendly & helpful especially the bell boys."

      Kok

      |

      January 14, 2019

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    More about Hotel Royal Macau

    More about Hotel Royal Macau

    9.6
    Exceptional

    "Very helpful staff across all services - reception, concierg..."

    Aiyappan

    |

    January 14, 2019

    An overview

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    What they offer

    9.2
    Exceptional

    "The price is reasonable and the hotel provides different fac..."

    yee

    |

    December 31, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (19043)Booking.com Reviews (1525)
    8.0
    /
    10
    Cleanliness8.5
    Facilities8.0
    Location7.8
    Room comfort and quality8.3
    Service8.3
    Value for money8.1
    Provided by verified guests of Agoda
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    All guests (19043)
    All room types

    Show reviews that mention 

    Showing 14807 verified guest comments
    12345
    9.6
    Exceptional
    Yemima from Japan
    Business traveler
    Royal Macau Superior King Room
    Stayed 2 nights in February 2019
    Great hotel with excellent service”
    The hotel is located in a strategic area, close to all major touristic spots. Everything is within walking distance. The staffs are very friendly and helpful. The room is super clean. I am very satisfied with the hotel' s service. Will come back and stay in this hotel again when I visit Macau next time.
    Reviewed March 05, 2019
    Dear Yemima, Thank you for taking the time to share such a lovely comment with us. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. We are delighted that you are satisfied with our close proximity to historic tourist attraction & city life, friendly & helpful staff, clean guest room and attentive service. Your compliments are encouraging to our staff, and motivate us to improve ourselves every day. We look forward to welcoming you again soon. Yours sincerely, Hotel Royal Macau
    Responded March 07, 2019
    Hotel Royal Macau
    10.0
    Exceptional
    Su from Malaysia
    Couple
    Royal Macau Superior King Room
    Stayed 2 nights in December 2018
    Everything fantastic. ”
    Great staffs, super clean room and bathroom, huge room size too. Located near the school and police station. A quite place rather than others was surrounding with casinos. Walking distance to shop-lots and (less than 10 minutes) fast food chain - MCD, (2minutes) 7-eleven. It was The greatest stay we had during our 1-month southeast Asia trip. Thank you.
    Reviewed February 28, 2019
    Dear Su, Thank you for sharing such an enthusiastic review with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. we are delighted to know that you have enjoyed your stay with us, particularly with our helpful staff, clean & spacious guest room and convenient location. Again we would like to thank you for your lovely compliments. On behalf of our service team we look forward to welcoming you again soon in Macau! Yours sincerely, Hotel Royal Macau
    Responded March 01, 2019
    Hotel Royal Macau
    8.8
    Excellent
    Nita from Australia
    Couple
    Royal Macau Superior King Room
    Stayed 2 nights in February 2019
    Great value”
    Walking distance to various tourist attractions. Room was a bit too small. Very clean. Staff were very friendly, helpful, and acknowledging. FOH can speak English with no issues communicating. Recommended.
    Reviewed February 27, 2019
    Dear Nita, Thank you for taking the time to share your comment with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. we are delighted to know that you are satisfied with our close proximity of historic tourist attraction, clean guest room and friendly & helpful staff. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you again soon. Yours sincerely, Hotel Royal Macau
    Responded March 01, 2019
    Hotel Royal Macau
    9.6
    Exceptional
    Keith from Australia
    Couple
    Royal Macau Superior King Room
    Stayed 3 nights in February 2019
    Good location, facilities and staff. A gem really.”
    Pickup from the Ferry Terminal was a mystery, I asked via email, through Agoda, and received no reply so had to find my own way but that was the only negative. The Hotel is a lovely old hotel ideally located to the centre of Macau and in close proximity to most of the tourist venues. Buses to most of the southern tourist sites were available near the Hotel. The staff were professional and friendly ad were keen to help.
    Reviewed February 26, 2019
    Dear Keith, Thank you for taking the time to share your comment with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. we are delighted to know that you are satisfied with our close proximity of historic tourist attraction and friendly & helpful staff. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you again soon. Yours sincerely, Hotel Royal Macau
    Responded March 01, 2019
    Hotel Royal Macau
    7.2
    Very good
    Yun from Malaysia
    Couple
    Royal Macau Superior King Room
    Stayed 2 nights in February 2019
    A comfortable overall stay”
    The hotel is rather old from outside but it was clean and new inside. Within walking distance to tourist areas but not very near. Local staff needs to be more friendly for customer to feel welcome.
    Reviewed March 04, 2019
    Dear Yun, Thank you for taking the time to share your comment with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. We constantly refurbish our guest room to ensure more comfortable and satisfying experience. We are delighted to know that you are satisfied with our clean guest room and convenient location. We have noted your comment on our local staff attitude, which I wish to assure you is definitely not in keeping with our hotel standards. We are conducting re-training of our service team to ensure that they are better equipped to delight you in your future visit. Once again, thank you for sharing your comments, which are important to us. We look forward to welcoming you again soon. Yours sincerely, Hotel Royal Macau
    Responded March 07, 2019
    Hotel Royal Macau
    9.2
    Exceptional
    Katreena from Philippines
    Couple
    Royal Macau Superior Twin Room
    Stayed 1 night in February 2019
    Exceptional”
    The hotel was old but it doesnt look like it. Staff are accomodating and helpful, most especially the Filipinos. Facilities are working well and in good condition. Location is great as we're not so far from the ruins and macau ferry terminal. Thankful for the free shuttle too! Good thing the last trip which was 9:40PM extended 'til 10PM. If given the chance, we still like to extend our stay, but we'll be back definitely.
    Reviewed March 02, 2019
    Dear Katreena, Thank you for taking the time to share your comment with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. We constantly refurbish our guest room to ensure more comfortable and satisfying experience. We are delighted to know that you are satisfied with our helpful & friendly staff, well-equipped facilities, convenient location and complimentary shuttle bus. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you again soon. Yours sincerely, Hotel Royal Macau
    Responded March 06, 2019
    Hotel Royal Macau
    8.4
    Excellent
    Mei from Singapore
    Group
    Royal Macau Deluxe Twin Room
    Stayed 1 night in January 2019
    Value for money”
    Room is comfortable
    Reviewed March 03, 2019
    Dear Mei, Thank you for taking the time to share your comment with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience at affordable price is always our mission. We are delighted to know that you are satisfied with comfortable guest room. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you again soon. Yours sincerely, Hotel Royal Macau
    Responded March 06, 2019
    Hotel Royal Macau
    3.2
    CHEUK from Hong Kong
    Couple
    Royal Macau Deluxe King Room
    Stayed 1 night in April 2018
    Not worth the price at all”
    An old hotel with out-dated facilities
    Reviewed March 05, 2019
    Dear CHEUK, Thank you for taking the time to share your comment with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. We have noted your comments on our property conditions. In order to enhance the level of comfort for our guests and uplift the overall ambience of the hotel we have been engaging in ongoing renovation project to improve our facilities. Once again, thank you for your comment as it helps us improve the overall guest experience. We look forward to welcoming you back in the near future and enjoy a different accommodation experience. Yours sincerely, Hotel Royal Macau
    Responded March 07, 2019
    Hotel Royal Macau
    10.0
    Exceptional
    Jewel from Philippines
    Family with young children
    Royal Macau Deluxe King Room
    Stayed 1 night in January 2019
    Great location”
    From the ferry terminal, just cross the street using the underpass and wait for the shuttle to this hotel. Shuttle ride is every 30 minutes. As soon as we arrived at the hotel we were greeted by our fellow Pinoys with a smile. The one in the concierge was very helpful. The room is quite large (compared to HK) and i think that’s good value for my money. Walking distance to Senado square. If you want to go to Cotai area just hop on back to the shuttle to the ferry terminal and transfer to another shuttle going to the hotel of your choice. Breakfast buffet was ok.
    Reviewed January 31, 2019
    Dear Jewel, Thank you for taking your time to share your comment with us on Agoda. Providing impeccable hotel experience is our utmost priority. We are glad to know that you have enjoyed your stay with us, particularly with our complimentary shuttle bus, friendly & helpful staff, spacious & comfortable guest room, convenient location and decent breakfast buffet. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau again soon! Yours sincerely, Hotel Royal Macau
    Responded February 14, 2019
    Hotel Royal Macau
    10.0
    Exceptional
    CHUI from Hong Kong
    Solo traveler
    Royal Macau Superior Twin Room
    Stayed 2 nights in December 2018
    Not my first time stay.”
    Love indoor Swimming pool. Love restaurants nearby. Love ease and convenience by public bus that you can go anywhere, plus regular hotel shuttle that brought me back, plus value of money is excellent. One drawback for me from Hong Kong. Many other hotels in Macau provide TV channel for Hong Kong residents with TVB Pearl (English) and Jade (Chinese), plus J2 channel. When I have been following TV series, it would be great to enjoy them too. So far all hotels I stay in Macau provide J2 channel, Fox Sports channel, but NOT Hotel Royal. I reflected the installment of J2 many times to Hotel Royal direct, but it was ignored , very disappointed !
    Reviewed January 25, 2019
    Dear CHUI, Thank you for taking the time to post your review with us. Being the first 5-star hotel in Macau, providing impeccable hotel experience at affordable price is always our mission. We are glad to know that you are satisfied with our indoor swimming pool, convenient location, cozy ambience and complimentary shuttle bus. Regarding TV channels, We do have Fox Sports channel to meet need of our guests. Please be rest assured that we have taken note of your comment about J2 channel and will review with relevant department. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you again soon. Yours sincerely, Hotel Royal Macau
    Responded May 16, 2019
    Hotel Royal Macau
    8.0
    Excellent
    Kok from Malaysia
    Group
    Royal Macau Superior Twin Room
    Stayed 4 nights in January 2019
    YL KOK from Malaysia”
    Overall the staff were very helpful & friendly. When we will arrive at the hotel to check in at 8.00pm , it was fast. We hope that the hotel will provide shuttle service to Macau airport in the future.
    Reviewed January 14, 2019
    Dear Kok, Thank you for sharing your review with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. We are delighted to know that you are satisfied with our friendly and helpful staff. In order to help our guest easily explore the city, we run complimentary shuttle bus service between our Hotel, Macau Ferry Terminal, and the various tourist spots every 30 minutes starting from 9:00am everyday. We currently provide Limousine service for groups of 1-6 pax at MOP 690 per trip for transfer between the airport to our hotel. In addition, our friendly Concierge Team is always at your service to update about the latest local transportation tips. It was our pleasure to create a great holiday experience during your stay in Macau and we look forward to welcoming you again in the near future. Yours sincerely, Hotel Royal Macau
    Show more
    Hotel Royal Macau
    8.8
    Excellent
    Yoke from Malaysia
    Couple
    Royal Macau Deluxe King Room
    Stayed 2 nights in January 2019
    Hotel nearby a few attractions”
    Room is clean and breakfast is excellent with different varieties daily. Service provided by bell boy and guard is more helpful than front office staff who didn't show initiative and willingness to show us places of attraction. The guards in front of the hotel always offered very helpful and willingness to tell where to go. Thumb up to them! Do walk around the town where you can find out beautiful mountain park, historical Portuguese ruins of temple, Chinese landscape garden, hawker street, a few big Casino hotels. Avoiding taking taxi but to walk around by asking hotel guard or bell boy, not front office staff.
    Reviewed January 12, 2019
    Dear Yoke, Thank you for taking the time to share your review with us on Agoda. Providing impeccable hotel experience is our utmost priority. We are glad to know that you have enjoyed your stay with us, particularly with our clean guest room, decent breakfast buffet with wide range of choices, helpful staff and close proximity to the historic tourist attraction. We took a serious note of our FO staff attitude as it is definitely not on par with our usual service standards. We are conducting re-training of staff involved to ensure they are better equipped to delight you in your future visit. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you again soon. Yours sincerely, Hotel Royal Macau
    Responded January 14, 2019
    Hotel Royal Macau
    10.0
    Exceptional
    On from Hong Kong
    Couple
    Royal Macau Superior King Room
    Stayed 1 night in September 2018
    Hotel with professional services”
    The facilities are a little bit old, but the place is very clean. It makes me feel comfortable to stay. The hotel is not so big, but the essential services are all here. I like their frequent and fast bus services to the city centre and ferry terminal. The location is close to the famous travel attractions, like Ruins of St. Paul's and Monte do Forte, which is convenient for backpack travellers.
    Reviewed January 11, 2019
    Dear On, Thank you for taking the time to share your review with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience at affordable price is always our mission. We constantly refurbish our guest room to ensure more comfortable and satisfying experience. We are glad to know that you have enjoyed your stay with us, particularly with our well-equipped facilities, complimentary shuttle bus and close proximity to the historic tourist attraction. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon! Yours sincerely, Hotel Royal Macau
    Responded January 11, 2019
    Hotel Royal Macau
    10.0
    Exceptional
    joyce from Singapore
    Couple
    Royal Macau Deluxe King Room
    Stayed 1 night in January 2019
    Good value and comfortable”
    We were given free upgrade to the suite. It was amazing - huge clean rooms, fully furnished with toiletries and other knick-knacks you may need. TV had lots of channels in both English and non-English languages. Good location, within walking distance to food and sights. There is a 7-11 just across the road. The shuttle bus to the ferry terminal is also very convenient!
    Reviewed January 09, 2019
    Dear joyce, Thank you very much for sharing with us such an enthusiastic review on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. We are delighted to know that you are satisfied with our attentive service, spacious & clean guest room, well-equipped facilities, convenient location and complimentary shuttle bus. Your compliments are encouraging to our staff, and motivate us to improve ourselves every day. We look forward to welcoming you again soon. Yours sincerely, Hotel Royal Macau
    Responded January 09, 2019
    Hotel Royal Macau
    8.4
    Excellent
    Deborah from Canada
    Group
    Royal Macau Superior King Room
    Stayed 2 nights in December 2018
    In the heart of the Old City”
    Location was good if you want to explore the old city of Macau. Easy walking distance to the historic areas and landmarks. The food was good but VERY expensive. Rooms were clean and hotel staff was good and helpful. Comfortable beds. Free shuttle service. Beautiful hotel. Not close to casinos if that is what you are looking for.
    Reviewed January 08, 2019
    Dear Deborah, Thank you for sharing your comment with us following your recent stay. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. We are delighted to know that you enjoyed our convenient location, clean & comfortable guest room, helpful staff, complimentary shuttle bus and the wide range breakfast & exquisite Portuguese cuisine served at our Award winning restaurant, FADO. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon! Sincerely, Hotel Royal Macau
    Responded January 08, 2019
    Hotel Royal Macau
    8.8
    Excellent
    CHRISTOPHER from Philippines
    Couple
    Royal Macau Superior King Room
    Stayed 4 nights in December 2018
    Excellent”
    Great Hotel near all the action which is only 10 minutes walk away. The staff many who are Filipinos gave excellent and very friendly service nothing was too much for them. We would definitely use this hotel next time we visy Macau!~
    Reviewed January 05, 2019
    Dear CHRISTOPHER, Thank you for taking the time to share your comment with us. Being the first 5-star hotel in Macau, providing impeccable hotel experience at affordable price is always our mission. We are glad to know that you are satisfied with our close proximity to the tourist attraction and helper staff. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon! Yours sincerely, Hotel Royal Macau
    Responded January 07, 2019
    Hotel Royal Macau
    9.6
    Exceptional
    DAYEA from South Korea
    Solo traveler
    Royal Macau Superior Twin Room
    Stayed 1 night in December 2018
    So Kind, So Clean”
    I was very impressive that the staff is so kind and service is good. You can get many information from them. The hotel room is very clean and big. Also I think price is cheap. The hotel has good facilities and there are convenient store and Chinese restaurant around hotel. However hotel is on the hill, so I use taxi for reaching there. But they have free shuttle to ferry terminal and you can use buses heading to Taipa area and many places. It will be good choice to stay here.
    Reviewed December 30, 2018
    Dear DAYEA, Thank you for sharing with us your comment. Being the first 5-star hotel in Macau, providing impeccable hotel experience at affordable price is always our mission. We are glad to know that you have enjoyed your stay with us, particularly with our clean & spacious guest room, helpful staff, well-equipped facilities and complimentary shuttle bus. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you again soon. Yours sincerely, Hotel Royal Macau
    Responded December 31, 2018
    Hotel Royal Macau
    8.4
    Excellent
    Melissa from Philippines
    Family with young children
    Royal Macau Superior Twin Room
    Stayed 2 nights in December 2018
    Friendly atmosphere at Hotel Royal Macau”
    The hotel staff are all very helpful and went out of their way to give us directions and provide food options. Hotel around 15 minutes walk to Senado Square. Walk is a breeze with the cool weather. Enjoyed our stay at the hotel and Macau.
    Reviewed December 28, 2018
    Dear Melissa, Thank you for sharing your comment with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. We are glad to know that you are satisfied with our friendly staff and convenient location. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us again. We look forward to welcoming you in Macau soon! Sincerely, Hotel Royal Macau
    Responded December 31, 2018
    Hotel Royal Macau
    9.6
    Exceptional
    Vichitra from Thailand
    Group
    Royal Macau Deluxe Twin Room
    Stayed 3 nights in December 2018
    .”
    The room is clean and amenities are provided. Good varieties of food at breakfast. Staff are helpful and quite efficient. Location is good in a quiet neighborhood about 10 minutes walk to Senado Square. And there are convenient stores and good local restaurants nearby.
    Reviewed December 10, 2018
    Dear Vichitra, Thank you very much for sharing with us such an enthusiastic review. Being the first 5-star hotel in Macau, providing impeccable luxury hotel experience is our mission. We are glad to know that our clean comfortable guest room, well-equipped facilities, attentive service, attractive location have given you an enjoyable stay. It was our pleasure to create a great holiday experience during your stay in Macau and we look forward to welcoming you again in the near future. Sincerely, Hotel Royal Macau
    Responded December 11, 2018
    Hotel Royal Macau
    4.4
    Han from Australia
    Couple
    Royal Macau Superior King Room
    Stayed 2 nights in February 2019
    No communication ”
    Booked a double room . Unfortunately, my partner could not return to HK for some reasons. Then, we had to cancel the trip. Even Tarbo jet ferry refunded us except admin fees. I sent a letter to the hotel explaining this circumstance for possible refund. They did not even bother to reply my email.
    Reviewed March 02, 2019
    12345
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    Hotel Royal Macau
    |Excellent 8.0
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