Hotel Royal Palm Lodge

Hotel Royal Palm Lodge

Located in Hotel Royal Palm Lodge, No.85 M & 87 M, Mezennaine Floor Jalan Bukit Bintang,, Bukit Bintang, Kuala Lumpur, Kuala Lumpur, Malaysia, 55100, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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Standard Double Room - Bed Hotel Royal Palm Lodge
Standard Double Room - Bed
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    Lobby Hotel Royal Palm Lodge
    Interior view Hotel Royal Palm Lodge
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    Guest reviews

    6.7
    Good
    /10
    (537 reviews)See what guests said
    8.0
    Very good

    ") the rooms themselves have clean sheets and good A/C, the s..."

    alexander

    -

    March 4, 2016

    Property highlights

    • 170 meters to public transportation

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Excellent
    Location
    8.4
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Jalan Alor (Food Street)70 m
  • Jalan Alor90 m
  • Bukit Bintang Plaza90 m
  • BB Plaza110 m
  • MPH Bookstore in Golden Triangle110 m
  • Low Yat Plaza130 m
  • Dry Point140 m
  • 21st Century Internet150 m
  • Sungei Wang Plaza150 m
  • Bukit Bintang MRT Station170 m
  • Value for money7.0
    Location rating8.4
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.4 km
    Select your room
    Standard Double Room
    Standard Double Room
    ...
    • Room size: 11 m²/118 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    1 Person in Dormitory - Male Only
    1 Person in Dormitory - Male Only
    ...
    • Room size: 11 m²/118 ft²
    • Balcony/terrace
    • 1 bunk bed
    Enter dates to see prices
    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 11 m²/118 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    1 Person in Dormitory - Female Only
    1 Person in Dormitory - Female Only
    ...
    • Room size: 11 m²/118 ft²
    • Non-smoking
    • 1 bunk bed
    Enter dates to see prices
    1 Person in Dormitory - Mixed
    1 Person in Dormitory - Mixed
    ...
    • Room size: 11 m²/118 ft²
    • Balcony/terrace
    • 1 bunk bed
    Enter dates to see prices
    Bed in 8-Bed Mixed Dormitory Room
    Bed in 8-Bed Mixed Dormitory Room
    ...
    • Room size: 11 m²/118 ft²
    • Shower
    • 1 bunk bed
    Enter dates to see prices
    Single Bed in Female Dormitory Room
    Single Bed in Female Dormitory Room
    ...
    • Room size: 11 m²/118 ft²
    • Shower
    • 1 bunk bed
    Enter dates to see prices
    Single Bed in Male Dormitory Room
    Single Bed in Male Dormitory Room
    ...
    • Room size: 11 m²/118 ft²
    • Shower
    • 1 bunk bed
    Enter dates to see prices
    Standard Family Room
    Standard Family Room
    ...
    • Room size: 13 m²/140 ft²
    • Non-smoking
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Standard Double Shared Bathroom
    Standard Double Shared Bathroom
    ...
    • Room size: 10 m²/108 ft²
    • City view
    Enter dates to see prices

    What people love about the property

    • 8.0
      Very good

      "Nice staff n value for money"

      AMY

      |

      September 26, 2017

    • 7.6
      Very good

      "The staff are friendly and kind ."

      Lee

      |

      June 5, 2017

    • 8.0
      Very good

      "Location is perfect."

      VALERIE L.

      |

      November 24, 2018

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    More about Hotel Royal Palm Lodge

    More about Hotel Royal Palm Lodge

    9.2
    Exceptional

    "One of the best hotel which I got from agoda"

    Kumaresan

    |

    September 20, 2017

    An overview

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    What they offer

    10.0
    Exceptional

    "Very nice loudg center at Bukit Bintang,we can go easily Eve..."

    Lalit

    |

    April 17, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    O'Coffee Club
    20 m American
    Fuel Shack Signature
    120 m American, Fast food, Pizza
    Outback Steakhouse
    150 m American, Australian, European
    Asian cuisine
    Asian cuisine
    BB Hailam Chicken Rice
    40 m Asian, Malaysian
    Express Teppanyaki
    40 m Asian, Japanese
    Instant Restaurant
    60 m Asian, Chinese, Healthy
    Chinese cuisine
    Chinese cuisine
    Hiding Mun Restaurant
    80 m Chinese
    Madras Lane Curry Laksa
    90 m Chinese
    Yan's Restaurant
    100 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (537)Booking.com Reviews (441)
    Cleanliness6.1
    Facilities5.7
    Location8.4
    Room comfort and quality5.8
    Service6.4
    Value for money7.0
    Provided by verified guests of Agoda
    All languages
    All guests (537)
    All room types

    Show reviews that mention 

    Showing 342 verified guest comments
    12345
    9.2
    Exceptional
    Arif from Malaysia
    Solo traveler
    Bed in 8-Bed Mixed Dormitory Room
    Stayed 1 night in February 2019
    Place is good but some people is dont undstd mk dome issued”
    Great place
    Reviewed March 03, 2019
    9.2
    Exceptional
    Arif from Malaysia
    Solo traveler
    Single Bed in Male Dormitory Room
    Stayed 1 night in February 2019
    So far no prob only wifi signal is not good at sometimes but managamrnt try to fixed thankyou royal ”
    Best
    Reviewed March 02, 2019
    10.0
    Exceptional
    Arif from Malaysia
    Solo traveler
    Single Bed in Male Dormitory Room
    Stayed 1 night in February 2019
    Exceptional”
    it’s cool
    Reviewed March 02, 2019
    2.4
    Andrey from Russia
    Solo traveler
    Bed in 8-Bed Mixed Dormitory Room
    Stayed 1 night in February 2019
    Stuff is terrible. Room is dirty”
    I was charged 20 MYR for deposit and got nothing, no any room key or card or something what deposit for. Rooms is dirty and lining is dirty and no kitchen, no lockers, no space for chilling. Never again.
    Reviewed February 20, 2019
    10.0
    Exceptional
    Arif from Malaysia
    Solo traveler
    Single Bed in Female Dormitory Room
    Stayed 1 night in February 2019
    Happy to stay with good price”
    Cheap good hotel in bukit bintang
    Reviewed February 28, 2019
    9.2
    Exceptional
    Arif from Malaysia
    Solo traveler
    Single Bed in Male Dormitory Room
    Stayed 1 night in February 2019
    Hotel managament is very good but somettimes wifi is not good signal.for me no problem tq royal palm”
    Inmprovement is good service
    Reviewed February 28, 2019
    10.0
    Exceptional
    Arif from Malaysia
    Solo traveler
    Bed in 8-Bed Mixed Dormitory Room
    Stayed 1 night in February 2019
    I love to stay here”
    Good service
    Reviewed February 22, 2019
    2.0
    Justin from Netherlands
    Solo traveler
    1 Person in Dormitory - Male Only
    Stayed 2 nights in December 2018
    Wouldn't stay here”
    I read the reviews and I was thinking to myself that it couldn't be that bad but for me it was. The Indian lady behind the staff was so unfriendly and was huffing and puffing every time I asked a question or wanted something. The showers weren't clean and there weren't any lockers which I would have liked. The location is close to the Twin Towers and the metro station, I would only stay here because of the price and that it is in walking distance of the towers. I was glad to only stay there for 2 days
    Reviewed December 11, 2018
    8.0
    Excellent
    Mercy from Philippines
    Solo traveler
    Single Bed in Female Dormitory Room
    Stayed 1 night in June 2018
    Very good”
    The price that was being offered is not the actual price when you pay in the hostel. Bed bugssssss grrrr got a lot of bite from bed bugs and worse is when I checked out and was waiting for my grab car I saw a bed bugs walking in my bag. Wasn't able to sleep because of the smell of the bed.
    Reviewed June 13, 2018
    10.0
    Exceptional
    Lalit from Malaysia
    Couple
    Standard Double Room
    Stayed 4 nights in May 2018
    Best location ”
    Verry good Lodug,staff and location,nearby jalan alor can dinner to easy any food and drinks ,nearly got MRT ,loyat palza ,pavilion,time square ,I like this Lodug,i recommended to all of you go there best Lodug in bukit bintang.
    Reviewed June 02, 2018
    8.0
    Excellent
    VALERIE from Malaysia
    Family with young children
    Standard Family Room
    Stayed 4 nights in November 2018
    PPefer to solo traveller or a person just want to have adventure without considering the place to st”
    The reality is different from advertisement showing in website. No tv. Bedsheet, blanket, & bath towel kind old. It should be change to new one. Safety concern is no.1 but this hotel doesn't have door latch. Anyone can open it easily. Location is perfect. Near to monorail, Pavilion, and street food at Jalan Alor. The staffs very kind.
    Reviewed November 24, 2018
    4.8
    ct from Brunei Darussalam
    Group
    Standard Double Room
    Stayed 2 nights in November 2018
    Acceptable”
    This is out second time when webarrived they say the hotel full house.. no room for us..??? Even we have booking with agodan pay already, they didnt even reserved room for us.. very disapointed. They want us to stay at their another hotel which is we didnt want another location.. the staff very rude.. i force them to give us a room.. lastly i take a dome..
    Reviewed November 14, 2018
    2.0
    jayffry from Malaysia
    Couple
    Standard Double Room
    Stayed 1 night in November 2018
    Disappointed”
    Its really hard to find the place, only one staff working during check in, no towels (we requested but only provided 1 pc, coz staff said it was on laundry, it was only given on the 2nd request), need to request for remote controls for TV and AC and the make the stay more worsts, we do find bed bugs on bed when we check out. Gruesome...😡
    Reviewed November 09, 2018
    6.8
    Good
    Jean from New Zealand
    Solo traveler
    Standard Double Room
    Stayed 1 night in October 2018
    Affordable stay but not so good customer service”
    I got a great deal on the bookings i made for my friend, affordable prices, however, having security deposit (for damages etc) upon checking-in is NOT convenient as this should be done during check-out if they wish to charge the guests for any damages occurred. Outdated payment methods as they dont accept credit card and bank transfer payments. Not good system for an accommodation located in a city centre. A lady staff who assisted me over the phone wasn’t sounded welcoming at all and poor customer service and interaction. Quite not convinced to recommend to others.
    Reviewed October 14, 2018
    10.0
    Exceptional
    Jemuel from Malaysia
    Solo traveler
    1 Person in Dormitory - Male Only
    Stayed 6 nights in September 2018
    Exceptional”
    Great location. Good price.. clean room. Frendly staff. The indian receptionist when first time you meet she looks like rude the way she talk but shes frendly. The housekeeping dont like the traveller putting rubbish inside the room.
    Reviewed October 06, 2018
    Dear Jemuel, Thank you for styaing at Royal Palm! We are happy to get a perfect rating for your stay with us! Please be assured that customer's satisfaction is our priority, therefor we keep our cleanliness standard high to create comfortable environment for all of our guest. We look forward to welcome you back. Best regards, Bella
    Responded October 09, 2018
    Hotel Royal Palm Lodge
    2.8
    LEEVERD from Malaysia
    Solo traveler
    Standard Double Room
    Stayed 1 night in August 2018
    Terrible Stay”
    I have stayed in almost every part of KL. Both cheapest and expensive, but this hotel dont deserve a title 'hotel' at all. Room is small and dirty. No air circulation. Aircond warm. Blanket dirty and itchy. I checked in afternoon and checkout in the night. Find another place to stay. The worst experience i had in a long time.
    Reviewed September 28, 2018
    Dear Leeverd, Thank you for sharing your experience to us. We regret to hear that you did not enjoy your stay with us! We will work harder to improve our guest's experience at Royal Palm. We hope to see you again and provide you with better stay. Best regards, Bella
    Responded October 09, 2018
    Hotel Royal Palm Lodge
    2.0
    Artur from Romania
    Couple
    Standard Double Room
    Stayed 5 nights in September 2018
    EVERYTHING DAMAGED! BEDBUGS AND SUPER RUDE STAFF!”
    I NEVER SAW SOMETHING AS BAD AS THIS. EVERYTHING IS DAMAGED, FROM THE TOILET, SHOWER, OVERUSED BEDSHEETS WITH WHOLES, DAMAGED WALLS, DIRTY AND DUSTY AIRCON, DIRTY BLANKET, A LOT OF NOISE!!! AAAAAAND A LOOOOOOT OF BEEEDBUGSSS IN THE MATRESS, IN THE BED, ON THE FLOOR.. FOOD HIDDEN BEHIND THE BED AAAAND SUPER RUDEE STAFF!!!!!! I M TALKING ABOUT THE FILIPINO WOMAN WHO WAS THE HEAD OF THE STAFF (THE REST OF THE STAFF WERE COOL ESPECIALLY THE DUDE FROM AFRICA. DOOOO NOOOOOT BOOK THIS HOTEL! IS THE WORST NIGHTMARE!!! RESPECT TO AGODA WHO REFUNDED ME!
    Reviewed September 09, 2018
    Dear Artur, Thank you for reaching out to us. We appreciate you taking the time to review your stay at Royal Palm. Please accept our sincere apology for the inconveniences occurred during your stay that made your stay unpleasant. We can assure you that your feedback has been well noted and shared to the respective team for improvement. We will work harder to improve our guest's experience! We hope there is another chance to welcome you back and provide you with better stay. Best regards, Bella
    Responded October 09, 2018
    Hotel Royal Palm Lodge
    8.8
    Excellent
    laurie from Australia
    Solo traveler
    Deluxe Double Room
    Stayed 1 night in November 2017
    Location unbeatable ”
    My third day here and second occasion staying here.close to everything.A short walk to shopping malls monorail jalan alor Street food and bars n restaurants in jalan chengkat.Staff excellent and friendly
    Reviewed December 04, 2017
    8.4
    Excellent
    JAVED from Pakistan
    Solo traveler
    Deluxe Double Room
    Stayed 1 night in November 2017
    Good but not best hotel.”
    Rooms are dusty . It seems carpets haven't been cleaned for ages. Staff is helpful. Location is good in the centre of city just five minutes walk from beach boulevard. Many restaurants around the corner so are some of attractions. I was perhaps the only foreigner in the hotel.
    Reviewed November 30, 2017
    8.4
    Excellent
    JAVED from Pakistan
    Solo traveler
    Deluxe Double Room
    Stayed 1 night in October 2017
    A good budget hotel”
    I liked everything. Location is perfect in downtown . A lot of restaurants, money changers, stores, laundries, transportation , entertainment in fact everything is within walking distance. Value for money but don't expect luxury.
    Reviewed October 25, 2017
    12345
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    Hotel Royal Palm Lodge
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    • Excellent location
    • Pavilion Kuala Lumpur
    • Bukit Bintang MRT Station is within 0.17 km