This property is in high demand!
Booked 22 times since yesterday | 22 travelers are looking at this property right now
"I enjoyed the facilities here"
December 2, 2018
Located in heart of Penang
Free Wi-Fi in all rooms!
Booked 22 times since yesterday | 22 travelers are looking at this property right now
|Value for money||7.3|
|Nearest airport||Penang International Airport (PEN)|
|Distance to airport||15.8 km|
Hotel Royal Penang is a family-oriented hotel, but also business and leisure traveler friendly, located in the center of Georgetown and close to many popular venues. Take the children on an all day excursions to nearby locations like the Botanical Gardens and Panang Butterfly Farm. Wake up to a lovely breakfast at the Grove Restaurant, and later enjoy lunch and dinner from the Bee Wan Korean Restaurant. Hotel Royal Penang includes late night cocktails and live entertainment by the Gen-X Band in Colors Lounge. There is a business center and five meeting rooms with a capacity to hold 250 occupants. Hotel Royal Penang is happy to make special arrangements for families with options like the Children’s Meal Plan or Family Plans.
"Overall me and my family enjoy the stay at Royal Penang."
December 26, 2018
"Their normal room has been refurbished and is comfortable."
January 2, 2019
"Room is clean and spacious."
November 17, 2018
"Overall it was a nice stay."
December 21, 2018
"Overall the hotel staff were very friendly and helpful."
December 21, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Hotel Royal Penang
Almost perfect :)”
Very clean. All well equipped. Just that during my stay in room 1508, when i turn the water on (both the shower and the bath tub water tap), water came out from both ways. Not affecting any of our comfort but it sure wastes a lot of water. Please get the maintenance to fix it. Next, the noise insulation could improve a bit more because even though my room is on 15th floor, i can still hear vehicle sounds even all windows are properly shut. Bed, pillows and blanket are awesome. TV channel ok quite number of channels to choose from however the receiver could be improve so that you can get rid of those flickers on the screen. No harm to give a 9/10 for my stay. :)
everything is good , Giant supermarket next door, eateries just few walks away. komtar , macalister road 15 minutes wak. Bus stop just in front of the hotel. This was my second stay, will come back again
We have stay at this hotel 3 days 2 nights, overall is a pleasant stay. The hotel is located at georgetown and what is the best are near from shops, you can find restaurant , coffee shop near by. And the best is the small mall next to this hotel which you can find any things in. Ok now i will describe about this hotel. Overall i sastified with their service . Food is ok and dining hall very comfortable . For the bedroom, its very spacious with basic appliance. They provide TV, fridge, safety box, hair dryer, clothing iron. Even the building looks old design but inner its style. My only concern is about the cleanliness in bathroom. I still can see moss at their basin and water closet. Its ok if its old design but for me clean is must! Also my basin is leakage , evertime i used it i fell uncomfy with water at my feet. Also, we got dirty mug , but lucky the night shift housekeeping help me to change it . Many thanks aunty! My advise is you all can upgrade the way from lobby hotel to car park because its little creepy to walking there. Overall i sastified with this hotel
Very central location”
Hotel is nice. Note that the deluxe rooms did not have single beds and so had to downgrade (same price), to the superior rooms instead. The deluxe room on the 19th floor was a bit old and musty although it was a corner room. The superior rooms on the 17th floor had more recently been refurbished. Toilet/bath was decent but could have been properly refurbished but was not done. TV channels are poor. Breakfast was disappointing. But in Penang, one is never short of good food. Just head behind the hotel and there's a great place to eat hawker fare (non-halal). Giant supermarket/Guardian pharmacy/etc is right next to the hotel in Penang Plaza. It is opposite Wesley Methodist Church Penang (the main building/manse is over a hundred years old and was used by the Japanese during WWII). Overall, location wise, I would stay again. Good for a night's rest.
Value for money”
Smooth check in during weekdays with kind assistance by front desk. Room was nice with comfortable bed and good amenities. All facilities working in good order. Location was good near quite to shopping mall. Room service was good with generous portion of food. Free parking provided with easy arrangement. All was nice except experience black out for about 30 minutes.
The staff was friendly and courteous..”
The buffet breakfast we're not so good as they served the same food for all dishes...I would like to give credit to their demi chef named nashahar anas who very helpful and entertain me while I'm having my lunch and dinner at coffee house
Good location and value for money”
Staff was nice and friendly. Hotel is a bit old but the room is quite spacious. They have on site parking so its very convenient too. When we checked in the room had smoke smell so that part was not pleasant. Other than the initial cigarette stench I think it's quite a good hotel overall.
good location center of town”
breakfast need to upgrade because food not variety
Get short weekend away trip”
Location is not so central & quite hard to get food around. The hotel facilities is run down. The sink water & toilet flush flow very slow n tap spolit. No replacement of hand towel when I asked the housekeeping staff. They asked to contact housekeeping dept instead..very strange. Breakfast not fantastic.
couple for medication purpose”
value for money. read some bad reviews about the hotel staff, which i found incorrect. the hotel staff was nice and helpful, the location was great because its only 5 minutes drive the the hospital, and we can find some great food in walking distance. will come back here again if we need to go to Island Hospital in the future.
Acceptable but need to improve in order to stay competitive”
The services with reception were fine as they allow us to check in earlier (2-3 hours) which subject to room availability. Besides, there's a car park for those who drive there with FOC parking during the stay. The condition of the room was ok too just the toilet need to be further improved especially the bathtub and the curtain (with the dirty stain on top). Last but not least, the aircond of the room was totally uncontrollable which the fix 25'c all the times even we adjusted to the lowest degree 10'c. I hope all the above can be rectified in order to lure more customers.
+ everything is satisfactory. Thank you for Agoda because take fast solution to relocate me after my first hotel have problem with check in. - sink and toilet drain system slow and cause flood for the moment.
Value for money hotel”
Facilities could be better if hotel could add a bit more equipments for the gym . These are asset which hotel can do it once and it can last many many years. Hotel could have put more chairs at the reception for the guest. There are only a few red stool look alike cushion which look a bit miserable as a 4 star hotel
good escape hotel”
went here with my scandal (lol not that u need to know that but yeah i still want to tell it). we drove from KL to Penang just for foods but since it's too late at night so we can't afford to drive back to KL so end up staying in this hotel. value for moneyyyy
Regret booking the hotel I had to change three rooms the rooms are dirty the equipment are not maintained the first room aircon not working second room dirty not cleaned dusty the third room aircon leaking and sink leaking very disappointed had to waste so much time changing rooms the hotel got no lift for guess to the car park this hotel cannot be a four star hotel and breakfast so poor the nasi lemak ikan bilis is so hard and not cleaned all black stuff also fried together cheap ikan bilis the kuay tiuah fried so soggy and sweet really regret booking will never recommend others it’s not a four star hotel
Cheap hotel with good location”
Air condition in guest room was not functioning well , room temperature maintain at 27 degree Celcius despite air con was set at 10 degree Celcius
Good Hotel, Excellent breakfast, older facilities, location could be better”
The highlights from this hotel included the breakfast complete with breads, various hot dishes, noodles and an egg station. The location for the hotel was OK, but it was a bit removed from the action in George Town. It was actually about a 20 minute walk to where all the fun was happening in George Town. The facilities were OK. The gym had a couple of treadmills and some free weights, but no weight machines. The room smelled a little musty, and the floor was uneven in some spots. I'm guessing from old age and humidity. The hotel was renovated not that long ago, but still feels pretty outdated.
The staff was really helpful. I lost my passport and they were so kind. They made many phone calls for me as I didn't have a SIM card for Malaysia. The hotel is lovely, very clean and modern I fully recommend it. The only thing I have to comment is in the swimming pool, not many sunbeds and no matress on them.
Old Clasic Hotel attached with Giant Supermarket at Georgetown ”
It was already 6.30pm when I reached the hotel. Check in experience was very bad as the queue system was badly managed. I have to interrupt them to settle all solo booking instead of everyone in charge were focusing on group booking. There was a Chinese lady guest had loudly yelling at check in counter as said had been waiting for so long i.e. hours to be attended. The reception in charge (two of them) were busy attending one big gov. group of booking without proper queue. Reception staff especially the system really need to improve. The other staff (concierge, housekeeping, kitchen crew) were all ok.