7.2
Very good
35.0% this month
/10
(8,454 reviews)See what guests said
See map
7.7

Very good

Location rating score

Very good location - 0 meters from city center
Popular neighborhood
Parking
FREE
Popular landmarks
Penang Plaza 30 m
Giant 60 m
Nagore Square 110 m
New World Park 240 m
Penang New World Park 250 m
Old Protestant Cemetery 310 m
Cathedral of the Assumption 340 m
Equator Academy of Art 350 m
Lim Skin Specialist Clinic 350 m
The One Academy Penang 370 m
Nearby landmarks
Cheong Fatt Tze - The Blue Mansion 1.07 km
Armenian Street 1.39 km
Khoo Kongsi 1.57 km
Pinang Peranakan Mansion 1.8 km
Penang Fort Cornwallis 2.04 km
Kek Lok Si Temple 6.24 km
Batu Ferringhi Beach 10.51 km
Entopia 12.43 km
Escape Theme Park 12.52 km
Hotel Royal Penang

"From the front the hotel looks very impressive."

Paul - March 18, 2020
Superior Hotel Royal Penang
Lobby Hotel Royal Penang
Lobby Hotel Royal Penang
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Free Wi-Fi

Hotel Royal Penang

3 Jalan Larut, Georgetown, Penang, Malaysia, 10050 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Front desk [24-hour]
Hassle-free check in
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • Airport transfer

  • Located in heart of Penang

  • Free Wi-Fi in all rooms!

  • Steamroom

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Penang every 1 minutes on Agoda.com
Value for money7.4
Location rating7.7
Nearest airportPenang International Airport (PEN)
Distance to airport15.1 km

Rooms available at Hotel Royal Penang

Deluxe Double or Twin Room
Deluxe Double or Twin Room
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 single beds or 1 king bed
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Premier Deluxe
Premier Deluxe
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
  • 1 double bed
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One-Bedroom Apartment
One-Bedroom Apartment
...
  • Room size: 70 m²/753 ft²
  • Balcony/terrace
  • 1 king bed
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Apartment Suite
Apartment Suite
...
  • Room size: 70 m²/753 ft²
  • Partial ocean view
  • 1 double bed
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Premium Double Room
Premium Double Room
...
  • Room size: 35 m²/377 ft²
  • Shower and bathtub
  • 1 single bed and 1 queen be...
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Special Deal - Superior Twin Room
Special Deal - Superior Twin Room
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 single beds
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Executive Suite
Executive Suite
...
  • Room size: 54 m²/581 ft²
  • Partial ocean view
  • 1 king bed
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Deluxe
Deluxe
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 double b...
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Superior
Superior
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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1 Bedroom Apartment (2 Adult 1 Child Below 12) (Bed And Breakfast)
1 Bedroom Apartment (2 Adult 1 Child Below 12) (Bed And Breakfast)
...
  • Room size: 70 m²/753 ft²
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Frequently asked questions

What time is check-in and check-out at Hotel Royal Penang?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Hotel Royal Penang?

For those who wish to drive their own cars, Hotel Royal Penang has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Hotel Royal Penang?

Wake up to a great buffet breakfast at Hotel Royal Penang. Adults can enjoy breakfast offered with an additional charge of 34 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Royal Penang?

Hotel Royal Penang features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can business events be hosted at Hotel Royal Penang?

On-site venues and convenient event services make Hotel Royal Penang an ideal choice for hosting meetings. The 4 venues can accommodate up to 280 people.

What is the smoking policy at Hotel Royal Penang?

Hotel Royal Penang does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about Hotel Royal Penang

  • 9.2
    Exceptional
    Staff 

    "Clean rooms and very friendly staff."

    Nada

    |

    February 16, 2020

  • 8.0
    Very good

    "Overall the experience was good."

    RAYME

    |

    March 9, 2020

  • 7.2
    Very good
    Breakfast

    "Breakfast good and delicious."

    siti

    |

    December 26, 2018

Property ranking|Compared to 2,627 Penang properties
See all rankings
Room size
42 sqm.
Room comfort score
7.1/10
Review score - United States
7.3/10
Cheapest price score
Bigger than
95
%
of Penang properties
Better than
93
%
of Penang properties
Better than
93
%
of Penang properties
Better than
87
%
of Penang properties
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Overall rating:
7.2
Very good
8,454 reviews
Cleanliness
7.1
Facilities
7.0
Location
7.7
Read all reviews >
What travelers say they love:
Friendly staff & the facility is very good.
INTAN from Malaysia
Family with young children
More about Hotel Royal Penang

More about Hotel Royal Penang

Hotel Royal Penang is a family-oriented hotel, but also business and leisure traveler friendly, located in the center of Georgetown and close to many popular venues. Take the children on an all day excursions to nearby locations like the Botanical Gardens and Panang Butterfly Farm. Wake up to a lovely breakfast at the Grove Restaurant, and later enjoy lunch and dinner from the Bee Wan Korean Restaurant. Hotel Royal Penang includes late night cocktails and live entertainment by the Gen-X Band in Colors Lounge. There is a business center and five meeting rooms with a capacity to hold 250 occupants. Hotel Royal Penang is happy to make special arrangements for families with options like the Children’s Meal Plan or Family Plans.

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Most talked about facilities

Breakfast
543 mentions
Housekeeping
414 mentions
Food & Dining
182 mentions
Internet
169 mentions

What they offer

8.0
Very good

"The room was superb & I got fantastic view."

RAYME

|

March 9, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian
Halal

Restaurants on site

Grove Brasserie
Cuisine:International, Local
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hotel Royal Penang from real guests

Overall rating
7.2
Very good
From 8454 reviews
7.7Location
7.4Value for money
7.2Service
Agoda Reviews (7556)Booking.com Reviews (898)
Rating via Agoda7.2
/
10
Cleanliness7.1
Facilities7.0
Location7.7
Room comfort and quality7.1
Service7.1
Value for money7.4
High score for Penang
Rating
9+ Exceptional (545)
8-9 Excellent (685)
7-8 Very Good (1691)
6-7 Good (1196)
<6 Below Expectation (1583)
Time of the year
Mar - May (1239)
Jun - Aug (1223)
Sep - Nov (1368)
Dec - Feb (1870)
Don't miss out!Users are booking a place in Penang every 1 minutes on Agoda.com
All guests (7556)
All room types
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Show reviews that mention 

Showing 5700 verified guest comments
12345
9.7
Exceptional
Jasveer from Australia
Couple
Deluxe
Stayed 4 nights in April 2011

A great hotel!”

Food, Customer Service, Cleanliness

We were very impressed with Hotel Royal Penang. They had a very high level of customer service and staff were always there in case you needed help or had any questions. They had an impeccable buffet on offer - something different every night. The Nonya and Japanese buffet that we tried were fantastic! We left feeling very very full, and very very satisfied. The hotel is located in Georgetown but it is a little bit of a walk from the main attractions. At least there is a Plaza next door and a few restaurants within short distance for all the essentials. Our room was on the non-smoking floor and the room had all the facilities you need (coffee, iron, safe, fridge etc). The hotel has a gym, pool and business centre that are all available for use. Some of the equipment in the gym is old, but still very useable. They actually had quite a lot of equipment in the gym much to our surprise.

Reviewed May 16, 2011
9.2
Exceptional
lee from Singapore
Family with teens
Superior
Stayed 2 nights in April 2016

Good hotel”

We booked a superior room with breakfast for our 3D2N trip.It's our 2nd stay here, we like this hotel for its location, nice breakfast buffet (especially the nasi lemak, muffins and cakes), polite counter staff, and free shuttle service to Gurney Drive is a huge plus for us. There is a taxi counter at the hotel entrance, service is good and price is quite ok. From hotel to airport is RM50. From hotel to Kek Lok Si carpark area is RM30. We went to Gurney Drive using the free shuttle service by the hotel, and then coming back after shopping and dinner, our taxi fare is RM15. Bus no. 201 or 502 can bring us from Kek Lok Si (foot of hill) to Komtar, the fare is RM2 per pax. Bus no.10 can bring us from Komtar to the bus stop right in front of the hotel, bus fare is RM1.40 per pax. We are very satisfied and will be back again if the price remains good. Thank you, Hotel Royal Penang!

Reviewed April 15, 2016
8.7
Excellent
Tan from Singapore
Solo traveler
Superior
Stayed 3 nights in May 2012

Hotel That Resembles My Hometown”

Courteous Staff and prompt housekeeping staff that make me feel at home.

when i arrived @ penang royal hotel, first thing it gives me an impression that i was really not far from home. the hotel logo resembles the hotel royal logo as in singapore hotel@ newton road. the room was very spacious at comfortable and not forgetting to mentioned the friendly staff that this hotel have. i was given a good room facing the sea view the penang bridge and non-smoking room. i had visit a few nearby hotels to do a comparison but would still strongly recommend hotel royal penang not because of its relations with the royal group of hotel chains but interms of its facilities and locality within eateries area. it is also near to komtar interchange.transportations is very covenient to reach all places of interests. overall is a good stay and would come back again.

Reviewed May 12, 2012
9.0
Exceptional
Rita from Indonesia
Group
Superior
Stayed 1 night in June 2011

"big and clean room"”

spacious clean room, great breakfast, very good price

love to stay at hotel royal penang. in fact we're all agree this is the best hotel in our 7 nights stay at many different hotels during our travelling for 4 countries. the room was spacious and clean. the breakfast was also excellent, very yummy and tasty, especially their 'nasi lemak and sambal belibis'. and the price was very cheap compare to other hotel in penang. the only regret was we've just stayed for one night. i will surely recommend it to my friends and relatives and i will come back to stay at this hotel next time.

Reviewed June 10, 2011
9.7
Exceptional
frederick from Australia
Couple
Deluxe
Stayed 5 nights in May 2012

Homely hotel in good location.”

Located within a healthy stroll of Georgetown centre, water's edge and Gurney Plaza. 150 metres to buses to northern coast. Excellent and friendly reception, room and breakfast service. Lovely views. Good pool and good security.

this is the second time we've stayed at this hotel. even though it is some distance from the airport and the euroline bus terminal at queensmay, taxi services are cheap and honest. but it is close to the centre of georgetown, and on the convenient side if you like to do a bit of walking and don't mind taking buses to the northern coast. from the hotel, just walk and enjoy the streets of old georgetown and the beautiful architecture of the old colonial buildings nearby, including the beautifully restored eastern and orient hotel which falls into to the same category as the raffles of singapore, only its waterside location and sea views are just worth a million.... we dropped in and enjoyed morning tea overlooking the sea and the distant mainland. or walk in the opposite direction towards gurney plaza and the evening seaside foodstalls. or catch the buses 100 metres from the hotel to the northern beaches and penang hill. while our room had lovely views, the bathroom could probably do with some tender loving care. overall, we considered this hotel was good value for money.

Reviewed June 01, 2012
9.7
Exceptional
Tan from Singapore
Group
Superior
Stayed 4 nights in May 2012

neat and tidy room in george town”

room is spacious and tidy with good view facing penang bridge & komtar

The good thing of this Royal Penang hotel is that their staff here are friendly and approachable. During our stay here, we are surprised that there are many eating outlets nearby this hotel. Just walk out from the hotel main entrance and turn to your right corner there is a food outlet that sell delicious fish head soup and other local delicacies. Only setback is that the Colour Pub is no more in operations. Nevertheless, if you need to have a cool beer, there are neaby Pubs & Cafes which you can go for a chill nights out. Strongly recommended for friends to stay in this Royal Penang Hotel.

Reviewed May 12, 2012
8.7
Excellent
Steven from Indonesia
Couple
Deluxe
Stayed 4 nights in January 2014

back in penang with more satisfaction”

strategic location, clean hotel, friendly staffs

My girlfriend and I were happy to have a chance to stay in Hotel Royal Penang. We were visiting Penang for medical check up. But, we are actually kind of a culinary traveler. So, we visited many good spots in Penang (i.e. Gurney Drive, Nagore, etc... also the kopitiam next to the hotel right at the corner of the street). That's why we were happy to stay in Royal Penang for its strategic location (is on the public transportation route, close to the shopping center, street food places, and souvenirs spots) and the hospitality of the hotel staffs. Overall, that was a pleasant and nice stay at Hotel Royal Penang.

Reviewed February 10, 2014
8.7
Excellent
Tan from Malaysia
Group
Superior
Stayed 2 nights in February 2011

Great location”

very near to all the famous eateries

We've stayed in Royal Hotel for 2 nights. The staff in the hotel is very helpful, very courteous and they are also very friendly, not only the hotel staff but extended to the hotel taxi driver. We really feel so good with the treatment that they are giving. Royal hotel also located very near to the Nagore Heritage Street, where you can find some of Penang famous eateries. Walking distance to the new world where they have a lot of restaurants and places for you to laid back. Basiacally, if you go to Penang for food, you should stay in Royal. It won't go wrong. The set back about the hotel is only the room aircon is not cold enough. Other than that we are very satisfied with our stay.

Reviewed March 05, 2011
9.7
Exceptional
Lay from Australia
Couple
Superior
Stayed 12 nights in January 2011

Great location, service with a smile”

Centrally located to shops, restaurants and places of interest

i was impressed by the courteous staff, always willing to help. i left behind my sunhat and was contacted to pick it up when i left the hotel. centrally located in georgetown, hotel royal allows for easy access to shops, eating places, places of interest which is all within walking distance. taxis and buses are available for the tourist to visit most places e.g. batu ferringhi beach, penang hill, snake temple and air itam pagoda.

Reviewed February 15, 2011
9.0
Exceptional
Lim from Malaysia
Business traveler
Superior
Stayed 1 night in September 2010

Royal Hotel, Penang. Its my Choice..”

Comfortable on bed, bathroom.. nearest to town.

I'm the business women, use to travel to Penang once a month. Royal Hotel, Penang is my choice because the price is so reasonable, location is very convenient for my business partners, clients to meet me, facilities like jockey parking, pub... also suit to me and most important thing is i felt save to stay in. I hope Royal Hotel Penang's manegement can offer more business travel package to business people like us.

Reviewed September 28, 2010
8.8
Excellent
LUQMAN from Malaysia
Couple
Deluxe
Stayed 11 nights in December 2017

Comfy, cheap, great location within walking distance to main attractions!”

Rooms are clean. I stayed on the 17th floor. The cleaning lady was very polite and accommodating. I was always given extra towels. My bedsheets were changed regularly. Breakfast is adequate with all the "necessaties" like eggs, bread, fruits, salads, western and oriental choices. Its the same everyday, but hey, its better than nothing, and for that very cheap price, I have no complaints!! Some staff members can be a bit "cold" but its not a problem for me. It would be a problem if its a 5 star establishmebnt. All in all, my 11 days at Hotel Royal Penang had been wonderful and I will definitely be back. Great value for money at its best!

Reviewed January 09, 2018

Dear Luqman, Thank you so for staying with us. We truly valued your comments pertaining to our product quality and services rendered by our staffs. It is our priority to ensure on the best services and comfort is extended to our guests at all times. Should you be planning to visit Penang in the near future, we would be pleased to extend our hospitality to you once again. Thank you and regards, The Management

Responded January 17, 2018
Hotel Royal Penang
9.0
Exceptional
JOSEPH from Malaysia
Family with young children
Stayed 2 nights in February 2011

Worth to stay”

comfort, efficiency, and value assurance

I had chosen this Hotel Royal Penang to stay merely because of my friend informed me that the Hotel is previously occupied by Sheraton. However, the hotel is certainly comfort, efficiency, value for money and also far exceeded my expectation. I would highly recommend this hotel to all my friends and relatives as it was brilliant. I would definitely like to return one day in the near future. This hotel is adjacent to the shopping complex, Penang Plaza.

Reviewed February 25, 2011
8.3
Excellent
Muhammad from Malaysia
Family with young children
Deluxe
Stayed 1 night in November 2013

Nice hotel if you want to be close to Georgetown”

The location is close to George Town's attractions, the breakfast was nice, the room was quite nice for the price

I chose on my first night in Penang because I wanted to be close to the attractions and food places in Georgetown. I heard other reviews saying how dirty the rooms were, and some other complaints. I have to say that it was completely the reverse for me as the room was very clean, nothing out of place and no hair strands in the shower either, which is something my wife would complain about if it's there. The room was comfortable, old school design but all hotels will have their own look and feel. The only slight complain was my wife had a minor itch the next morning sleeping on her side of the bed, I didn't get any similar reactions so maybe the bed bugs were more active on her side that night. Perhaps the hotel can do something about that? Overall it was a pretty decent stay and not bad since for me the price was rather cheap. If I want to be in Georgetown and looking for a hotel that is under Rm200, I would go here. There is also wifi in the room which was ok.

Reviewed November 25, 2013
8.7
Excellent
Zainal from Singapore
Group
Superior
Stayed 1 night in January 2011

Service at its best”

Only Prominent hotel in town of georgetown

A great greeting from the valet parking staff at the entrance of the hotel. The start of a journey to the lobby with a greeted smile from the service counter staff. Nice gesture from the receptionist. The staff (Aizat) know in and around penang. Do ask him for more information and what you are interested to find out about penang. The hotel rooms are clean with a royal touch from the lift outlook. You will enter the hallway to your room with plants on the aisle. When you enter your room, you will feel a sense of home with a unique touch. Rooms are spacious, with complimentary gifts for your stay. Facilities such as sauna, gym are also complimentary. Overall a great place to stay if you would like to be around locals and try good local food. A drive to anywhere in penang is within reach.

Reviewed January 23, 2011
9.3
Exceptional
MICHAEL from Ireland
Family with teens
Superior
Stayed 1 night in December 2009

Great hotel”

huge, comfortable rooms, excellent breakfast
none

This was the 3rd of 5 hotels for us on a quick road trip round peninsula Malaysia. It was by far the best. In general, I was disappointed in the quality of the hotels we encountered, though I am realistic and appreciate that you get what you pay for. Absolutely nothing to fault at the Royal Penang. The staff were friendly and efficient. The rooms were large, with all modern-conveniences in working order and the breakfast buffet was superb with a huge selection of tasty options. I can thoroughly recommend this hotel without hesitation.

Reviewed January 05, 2010
10.0
Exceptional
nabil from Oman
Couple
Deluxe
Stayed 3 nights in August 2009

i like this hotel”

i like all things in this hotel
no thing

Royal Penang is a nice place to stay and to get nice looking bedroom on an affordable price, i would recommend to other future guests who wants to stay at this hotel. Whereas for breakfast; try going out and search for local food which is way better than hotel food. Also much cheaper. For drivers to this hotel; be sure there isn't any parking for you all if you all come back after 11pm as all the car parks are taken by clubbers at the disco lobby.

Reviewed January 18, 2010
10.0
Exceptional
nabil from Oman
Couple
Deluxe
Stayed 4 nights in August 2009

i like this hotel”

all things i like in this hotel
no thing

Royal Penang is a nice place to stay and to get nice looking bedroom on an affordable price, i would recommend to other future guests who wants to stay at this hotel. Whereas for breakfast; try going out and search for local food which is way better than hotel food. Also much cheaper. For drivers to this hotel; be sure there isn't any parking for you all if you all come back after 11pm as all the car parks are taken by clubbers at the disco lobby.

Reviewed January 18, 2010
8.0
Excellent
chee from Malaysia
Family with young children
Stayed 2 nights in December 2009

MY HOLIDAYING IN PENANG-STAYED IN HOTEL ROYAL”

1. Well located 2. Clean 3. Friendly staff 4. Have swimming pool
1.need to air the rooms more 2. The adult pool has a unnessary deeper end - and near the chidren pool 3. Parking space on week ends inadequate

I and my family had a wonderful holiday in penang. We stayed at hotel royal. The hotel location was very good. At first we had a litle dificulty looking for it the first day as we arrived in penang and came fromd direction of the georgetown city narrow and congested roads. But as we got to burma road, we could spot the large signage "hotel royal" above the tall large hotel building, and we followed to arrive in no time. The hotel has good links to the gurney drive and tanjung tokong. We visited these places with ease and had a good time travelling along to batu ferringgi and tanjung bunga for the sandy beaches. Except for the narrow portion near tanjung pinang, the road was adequate and wide.the hotel is also easily linked to roads to get to the kok lok si temple and penang hill. Just look for jalan ayer hitam road.

Reviewed December 25, 2009
8.7
Excellent
William from United Kingdom
Couple
Stayed 2 nights in March 2011

Good Hotel in good location”

Very helpful staff

We stayed for two nights recently at the Hotel Royal Georgetown and it was a very pleasant stay. From our arrival we found the staff to be very helpful with checking in being fast and easy. Thec orporate suite was just what we were looking for and was a good size and well furnished room. The meals were excellent and again the staff in the restaurant could not be more attentive. All in all a good experience and would definitely stay there again if back in Penang

Reviewed March 27, 2011
9.3
Exceptional
Siti from Malaysia
Family with young children
Superior
Stayed 2 nights in June 2013

Superb”

Superb customer service, nice room, strategic location

Book for family standard, fortunately during check in the staff said that the room was upgraded to suite type without additional charges. Yes no additional charges:) Royal penang is located at central of Georgetown. Easy access to popular places in penang.

Reviewed June 12, 2013
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