Hotel Royal Penang
Hotel Royal Penang
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"The staff is very nice n friendly"

nurulhuda

|

May 3, 2018

Guestroom Hotel Royal Penang
Guestroom
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Interior view Hotel Royal Penang
Interior view
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Fitness center Hotel Royal Penang
Fitness center
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Fitness center Hotel Royal Penang
Fitness center
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See map Hotel Royal Penang
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Very good
Location
7.6
See all 32 photos Hotel Royal Penang
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Hotel Royal Penang

Very good location
- Inside city center
- What's nearby?
Very good
From 6337 reviewsSee what guests said
7.1
/
10
Very good value for money
7.3
Recommended by 82% of guests
Value for money7.3
Location rating7.6
Nearest airportPenang International Airport (PEN)
Distance to airport14.8 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
6 travelers are looking at this property right nowBook now before it's too late!
Deluxe
Deluxe
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds or 1 double b...
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Superior
Superior
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
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Apartment Suite
Apartment Suite
...
  • Room size: 70 m²/753 ft²
  • Partial ocean view
  • 1 double bed
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Executive Suite
Executive Suite
...
  • Room size: 55 m²/592 ft²
  • Partial ocean view
  • 1 king bed
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Premier Deluxe
Premier Deluxe
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
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Double Executive
Double Executive
...
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    Executive Suite Triple
    Executive Suite Triple
    ...
    • Non-smoking
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    Deluxe Triple
    Deluxe Triple
    ...
    • Non-smoking
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    Superior Triple
    Superior Triple
    ...
    • Non-smoking
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    Apartment Suite Triple
    Apartment Suite Triple
    ...
    • Non-smoking
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    More about Hotel Royal Penang

    More about Hotel Royal Penang

    "Big room and comfy beds."

    Siti N.

    |

    March 20, 2018

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    "Bed was good and room nice."

    Darren

    |

    March 20, 2018

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (6337)Booking.com Reviews (1282)
    7.1
    /
    10
    Cleanliness6.9
    Facilities7.0
    Location7.6
    Room comfort and quality7.1
    Service7.0
    Value for money7.3
    Provided by verified guests of Agoda
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    Room type
    Superior
    Deluxe
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    Showing 5330 verified guest comments
    12345
    10.0
    Exceptional
    ho from Malaysia
    Couple
    Superior
    Stayed 1 night in October 2018
    Good”
    Very good
    Reviewed October 20, 2018
    6.4
    Good
    Shahriar from Bangladesh
    Business traveler
    Superior
    Stayed 2 nights in August 2018
    Satisfied”
    Good location and satisfactory service...
    Reviewed October 17, 2018
    8.8
    Excellent
    James from Australia
    Couple
    Superior
    Stayed 7 nights in October 2018
    Great place in George Town for the price”
    Friendly staff, clean rooms, reasonable breakfast (if you leave hungry, your too fussy), good eating places within walking distance, clean pool, what else do you need?
    Reviewed October 17, 2018
    6.0
    Eu from Malaysia
    Business traveler
    Superior
    Stayed 2 nights in July 2018
    Roaches”
    yes quite disappointing even though they have done some upgrades
    Reviewed October 15, 2018
    7.6
    Very good
    Dhalia from Malaysia
    Couple
    Deluxe
    Stayed 1 night in June 2018
    Act Fast”
    I saw a mouse in your cafe. Do something about it.
    Reviewed October 08, 2018
    6.8
    Good
    Eric from Malaysia
    Business traveler
    Deluxe
    Stayed 1 night in October 2018
    Good”
    Face check in issue even booking received coz front desk did not get alerts from hotel office after oofice hour.
    Reviewed October 05, 2018
    8.0
    Excellent
    SyMin from Malaysia
    Couple
    Superior
    Stayed 2 nights in February 2018
    Vaue for money”
    Nice staff, good location, cozy bed room and it's clean.
    Reviewed October 04, 2018
    2.4
    Nurul from Malaysia
    Business traveler
    Superior
    Stayed 2 nights in September 2018
    Do not stay here!!!!”
    Very dirty room. A lot of cockroaches. So disguisting!!! Bedding and pillows have weird smell. Toilet is very dirty. Staff not friendly and not helpful. Its going to be my first and last time staying here. Not recommended. Not value for money.
    Reviewed September 29, 2018
    7.2
    Very good
    Mohamad from Malaysia
    Family with young children
    Superior
    Stayed 1 night in April 2018
    Very good”
    good
    Reviewed September 27, 2018
    7.2
    Very good
    Sau from Malaysia
    Group
    Superior
    Stayed 2 nights in September 2018
    Value for money”
    Everything was okay. It'll be great if there are more breakfast varieties.
    Reviewed September 23, 2018
    8.0
    Excellent
    Azmi from Malaysia
    Family with teens
    Executive Suite
    Stayed 1 night in September 2018
    Value for money”
    Good location to stay for visitors
    Reviewed September 23, 2018
    8.0
    Excellent
    MOHAMAD from Malaysia
    Family with young children
    Deluxe
    Stayed 1 night in September 2018
    good”
    + everything is satisfactory. Thank you for Agoda because take fast solution to relocate me after my first hotel have problem with check in. - sink and toilet drain system slow and cause flood for the moment.
    Reviewed September 18, 2018
    7.2
    Very good
    Ibrahim from Malaysia
    Group
    Superior
    Stayed 2 nights in September 2018
    Very good”
    Room much improved compare last time. Need to improve service make up room, quite late and no supply toilet paper and tissue box not replace
    Reviewed September 11, 2018
    5.6
    Aimee from Malaysia
    Family with young children
    Superior
    Stayed 1 night in September 2018
    Above average”
    During my stay, the hotel when power down. My kids when sweating while sleeping. No refund or any extra effort been done by hotel management. Quite dissapointed.
    Reviewed September 04, 2018
    3.6
    Xiera from Malaysia
    Couple
    Superior
    Stayed 1 night in September 2018
    Poor Service & dusty room & no air cond”
    Got dust on furniture n bedframe. As i got asthma attack. During stay 3 hours before checkout, the electricity been tripped & called the reception n also being told tripped only few mins. Half hour later call, been informed hotel under preventive maintenance until 3pm! Paid for a night n i was late checkin. I was so suprised while talking to the Front Desk Manager, she aske me to be patient n its almost checkout time (3hrs)????without light, n air cond. She assume the whole night air cond supplied may enough for us in 3 hours? Hot weather outside. Cant brain at all! Next time, pls inform hmguest earlier your hotel is under maintenance by slip the memo to each room!!!!!! BS. Staff at reception counter during checkout was rude. Was asking me who's signature is this on the deposit slip. Mine for sure! Again, i will not recommend this hotel to b stayed in Penang?!
    Reviewed September 03, 2018
    7.6
    Very good
    Syed from Malaysia
    Business traveler
    Deluxe
    Stayed 1 night in August 2018
    Stay during work trip”
    My experience during the stay in the Hotel is ok. The facilities could improve. The pool size was a little small and it may get crowded. The gym could include a back exercise machine. A power rack would be wonderful.
    Reviewed August 27, 2018
    10.0
    Exceptional
    nava from Singapore
    Couple
    Superior
    Stayed 3 nights in August 2018
    Value for money. Clean and great location. Great view of hills and sea.”
    Great location. Good food near by.
    Reviewed August 26, 2018
    5.2
    Lattara from Malaysia
    Family with teens
    Superior
    Stayed 3 nights in August 2018
    Overall ok except the bath towels...”
    We had stayed for 4 days & 3 nights and on the first day , we could not find the door sign for make up room ...so we had notified the reception about it .. but it was not given to us after the 2nd day at all...we had to inform the reception again on the following day...on the last night , I had an awfully smelly towel and was shocked when I tried to dry myself with it! Eww...OMG ! I do not know what happened there but I think it was a used towel !
    Reviewed August 25, 2018
    8.0
    Excellent
    Juliana from Malaysia
    Couple
    Deluxe
    Stayed 2 nights in February 2018
    Good Location”
    Staff very polite, Room very clean, good location
    Reviewed August 23, 2018
    8.0
    Excellent
    Dil from Singapore
    Couple
    Superior
    Stayed 3 nights in August 2018
    Great central location”
    We enjoyed our stay. Staff were friendly and attentive. Lots of eateries around, no shortage of choice for food.
    Reviewed August 23, 2018
    12345
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