Great view; nice room; good staff”

Never seen a hotel room with such sufficient extra stuff:). Reception David is very helpful.

It was so good ”

it was comfortable and nice!

Old fashioned old hotel needs to be renewed”

Expensive rooms and breakfast not even included nor parking - doors of bathrooms in wood completely rotten with moisture - carpets and tentures old

Un albergo vecchio e una gestione non da 5 stelle”

La struttura é vecchia ma se fosse gestita come un 5 stelle potrebbe ancora andare bene Il problema é che é gestito come un 4 stelle di un albergo molto frequentato Tra le altre cose di notte non c é servizio alla reception

Exceptional”

Such a lovely Hotel........staff were very helpful, especially Valeria at the reception desk. I could not believe how close to the lake the Hotel is......swimming is so cool...a little spot 2 mins walk...a quick dive in and all is is good......I will be back next year for Montreaux Jazz Festival and will stay in the Hotel Royal Plaza........but next time i will have to get a room over looking the lake.......... Regards, Eugene Branagan

Good hotel and good location ”

This is my second time in the same hotel and it is one of the good option in Montreux if the price stay in the same range.

Comfortable stay in Montreux ”

Location is about 10-15 mins walk from the train station. However there are buses you can take if you are lazy to drag your luggages...just need to make sure the timing as the frequency is not too high. Room is nice with a balcony facing the partial lake view. They provide kettle for boiling water which is rare in Switzerland hotels. Another good mention is they give you plenty of charging points (USB and normal charging point) for you to recharge all your electronic gadgets. The bathroom is a little squeezy especially the bathtub shower area. Overall it is a comfortable stay.

The best hotel in montru”

We still remember we love the room and the view so much.

Luxury on the Lake”

You definitely pay for this luxury on the lake, but it's totally worth it for a wonderful, romantic getaway. I still remember it and it's been 10 years!

Good for a quick stop over in Montreux”

Staff was not so friendly to us and the hotel was an old building, but the location was great and it is exceptionally clean

Great location and view ”

Very comfortable junior suite room with balcony. Certainly needs renovation

Agoda doesnt have commentment to there custommer”

Hi In my booking the tax should be incloud as it shows in your email to me but the hotel refuse that and the oblige me to pay the tax.

Horrible, not a 5*”

Everything about this hotel is horrible, that is the reason why the prices are so low for a 5*. The hotel is very old and absolutely not well maintained. The rooms are very old, the staff is not very friendly, and it is the smallest spa i have ever seen in a hotel. We even understood after staying few nights there every months that a homeless person was sleeping in the business center. Only positive thing is the room service food which is good.

room too small，barthroom too small，city tax high.”

just so so

Soso”

An ok hotel”

Ok

scenic hotel”

I like the lake view and the quietness but didnt think this is 5 star as it does not provide transfer to train station n spa area not very friendly to use.

Greatly satisfied in every aspect”

Great hotel and service, although very old”

I really enjoyed my stay at this hotel.

Bien dans l'ensemble mais...”

Grosse désillusion concernant le petit déjeûner. Il était annoncé jusqu'à 10h. Nous sommes arrivés à 9h30 et il y avait plus de 20 minutes d'attente. Lorsque nous avons accédé au buffet, de nombreux aliments manquaient et lorsque nous avons fait la remarque, on nous a répondu qu'il était 10h et que l'heure était dépassée. Nous avons alors dû demandé le responsable pour lui signifier que nous étions à l'heure mais qu'au vu du manque d'organisation, nous avions attendu 20 minutes avant d'être placés. Le buffet a finalement été réapprovisionné. Autre aspect: lors de la réservation, j'avais stipulé que je souffrais d'allergies au lait de vache, riz, maïs et gluten. Lorsque j'ai abordé un serveur, il m'a proposé du lait sans lactose (contenant du lait de vache) et du pain sans gluten (la farine de blé étant remplacée par de la farine de riz). 30.- pour un verre de jus d'ananas, quelques fruits, une tasse de lait de soja et un thé vert! Très déçue!