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Very good 7.5
Based on 890 reviews

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About Hotel Royal @ Queens

Description

Hotel Royal @ Queens is strategically located in the heart of the city's dynamic business, cultural, and entertainment hubs, just 30 minutes away from the airport. The renovated entrance and lobby of the hotel is decorated in a contemporary style and offers a personalized satellite desk check-in counter. Another distinctive feature is Queens's Brasserie which offers guests a selection of Western, Italian, and local cuisines. Hotel Royal @ Queens also houses Chinese and Japanese restaurants and the Zan Za Bar pub/lounge, providing live music entertainment. The 223 quality guestrooms, including eight executive suites and 16 serviced apartments, offer a range of amenities to ensure a relaxing stay. Recreational facilities include a fitness room and a sauna. Local area attractions within easy reach from the hotel's doorstep include Orchard Road, Chinatown, Little India, the Raffles Shopping Centre, Bugis Village, Suntec, and the Marina. For your reservation at Hotel Royal @ Queens, simply submit your requested dates below and complete our secure online booking form.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Family room

Access

  • Check-in [24-hour]
  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Chinese (Mandarin)
  • Filipino
  • Indonesian
  • Malay
  • Thai
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Policies

Bedding type are subjected to availability on the day of arrival.

This is a strictly non-smoking property.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 28 km
Non-Smoking Rooms / Floors: yes
Number of Floors: 16
Number of Rooms : 231
Room Voltage: 220
Time to Airport (Minutes): 30
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Recent customer comments

Filter by traveler type
Very good



based on 890 reviews
  • Cleanliness 7.6
  • Facilities 6.7
  • Location 8.5
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.1
  • Food/Dining 6.5
Sort by
christan from Indonesia
Families with young children
Executive with WIFI
Stayed 2 nights in June 2016
good location
good location.. easy access to mrt.. close to bugis junction and plenty of food..
Reviewed September 27, 2016
Fungki from Indonesia
Families with young children
Executive with WIFI
Stayed 2 nights in September 2016
Great place
Great place near bras basah mrt station. Bugis+ is just near the corner. The hotel is also near churches (Catholic and Christian). Room is quite big and clean. No complimentary mineral water (you have to pay, but it is cheaper than 7-11).
Reviewed September 13, 2016
novy from Indonesia
Families with young children
Executive with WIFI
Stayed 1 night in September 2016
Downgraded my room
I was book for executive room with 28m2, but they downgraded the room to smaller room namely hollywood. You can know it, because the room has no bathtub. So when the front office change my room, they said they give upgrade to executive room, which is actually that's the room I booked. Very unpleasant to notice that. Inside the room, there is no mineral water. Room is old. TV channel is very limited and mostly local channel.
Reviewed September 13, 2016
Lok from India
Couples
Executive with WIFI
Stayed 3 nights in September 2016
Overall good stay
Fitness center is not so good as we expect. Front office team is very nice, we have issue of tea bag, we many time requested for normal tea bag and HK person was providing us green tea each time. Not sure whether senior briefed them wrong or they did mistake.
Reviewed September 11, 2016
Usha from Singapore
Couples
Executive with WIFI
Stayed 2 nights in September 2016
Service
The location of the place is great. But the service of the front desk staff was not good. I check in around 6pm they didnt has king size bed room. So the staff didn't give other options instead "he kept repeating there's no room available for King size. I can't do anything else." My husband and I were quite passed with his customer service. He work just as what he see on the screen. "If no room there's no room if not you have to adjust with the single twin bed room." That was a bad service.
Reviewed September 09, 2016
Neville from Australia
Couples
Executive with WIFI
Stayed 2 nights in August 2016
Stopover
The Hotel Royal is in an excellent location where you can walk to a lot of shopping/attractions. If walking is not in uour playbook the MRT is jyst fown the road. The front office staff were all amazing in their desire to help you. Parts of the hotel vould do with a little TLC as our bathroom had a little mould over the bath tiles. Would definitely stay again. This was our fourth stay at the property.
Reviewed August 30, 2016
Carey from Malaysia
Families with young children
Executive with WIFI
Stayed 1 night in March 2016
Great Location & Nice Hotel
Friendly staffs and clean peaceful hotel.
Reviewed August 18, 2016
Artittaya from Thailand
Families with young children
Executive with WIFI
Stayed 2 nights in April 2016
Nice hotel and good service
Room is quite big compared to most of hotels in Singapore. Staff is friendly and attentive. Location is really good. Little India is by walking distance (we love Indian food).
Reviewed July 29, 2016
Franky from Indonesia
Families with young children
Executive with WIFI
Stayed 1 night in July 2016
Great location
Hotel is okay and very close to MRT Bras Basah Station. Like this!
Reviewed July 19, 2016
Ali from Indonesia
Families with young children
Executive with WIFI
Stayed 1 night in July 2016
Satisfied
Satisfied
Reviewed July 17, 2016

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