Hotel Royal Saint Michel

Hard to rate cleanliness. The room was clean, but we found black mold on the window and going up the curtain in the bathroom. Informed desk and they sent housekeeping up. Tried to explain how serious it was, but they didn't understand. They changed our room, but it was half the size of the room we had. We hardly had room for our suitcases. We asked for a compatible room or other compensation, even a free breakfast, but they told us no in a rude manner. They were very rude to our French friend when she called to say she was going to be late picking us up. She was told we had checked out and they couldn't give us the message. We were sitting not far from the front desk at the time. Our friend told us how rude they were on the phone to her. This is a small hotel and I'm sure they knew who she was asking for. Also, it should be noted, that the elevator barely holds two people. My husband is claustrophopiic, but climbing the stairs was not really an option. There are six floors and we were on the fourth floor. Disappointed Couple

overall is alright. receptionist should be a little more professional when dealing with room problem. 8 people arrived about 10 mins after 2 pm. we got 2 rooms and other 2 rooms we had to wait until 2:40 pm. when i asked why the rooms are not available, staff said i had to wait, and nothing he could do, as they needed time to clean. we arrived after 2 pm check in time, if we arrived earlier i would understand. i think there were lots of guests checking in that day. Staff seemed to be upset, and walked away, let another staff worked on it and hand in me the room keys. The better way he should do is to apologize and explained politely about the problems. i would understand and accept the apology, better than rough and upset reaction. by the way the next day he seemed to be more calm and smiling.

For 15 years that we stay at the hotel they keep not only level of service, cleanliness, but very friendly and helpful stuff.

Lift out of order ! And too small

Excellent location 7 great value for money. Very clean and rooms are comfortable.

It is located just next to the metro, dinning area and shops. Perfect location for tourist and enjoyable stay. Staff are helpful despite check out time at 11 (we ask to check out at 12 though). Everything perfect and good price (a bit on the high side) for the location and hotel service. Will stay there again next time.

I have stayed a couple nights with my family for travelling. Overall is okay but everythings are too small. The hotel staffs are nice and friendly. Only a bit strange is that we lost a bottle of body lotion and a botel of baby cream in the guest room while we went out on the first day. The hotel simply denied that they don't know. So, it's better to lock your luggage while you go out. The location is very good as it close to subway and rer station and there are many restaurants and small shops nearby the hotel. Also, you can find a nice supermart only 1 block from the hotel.

Charming hotel with standard room of typical size for Paris. It may seem a little far from the centre of things, but it is within the Peripherique and practically on top of a metro station, which makes all the difference. The neighbourhood is quiet but with sufficient shops and cafes to provide for breakfast and incidental requirements, with a beautiful park close by. We will definitely stay here again.

ottima posizione, comoda la stanza dotata di wi fi, eccellente la colazione e gentilissimo lo staff, buon rapporto qualità prezzo, consigliatissimo

スタッフはとてもフレンドリーで良かったです。 夕方にも、ルームチェックして、掃除や補給してくれました。 朝食も、品質が良くて、美味しかったです。 駅に近くて、風景も最高です。