Hotel Royal Sheraton
Hotel Royal Sheraton
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Heritage Suite Hotel Royal Sheraton
Heritage Suite
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 Hotel Royal Sheraton
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Location
Very good
7.4
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Good
From 27 reviewsSee what guests said
6.4
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

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Room choices
Royal Deluxe
Royal Deluxe
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  • Mountain view
  • 13.93 m²/150 ft²
  • 1 double bed
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Heritage Suite
Heritage Suite
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  • Mountain view
  • 19.51 m²/210 ft²
  • 1 double bed
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Double or Twin
Double or Twin
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    Basic Suite
    Basic Suite
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      Real reviews from real guests

      Agoda Reviews (27)Booking.com Reviews (8)
      Filter by guest type:
      Cleanliness5.7
      Facilities4.9
      Location7.4
      Room comfort and quality6.1
      Service6.7
      Value for money7.0
      Provided by verified guests of Agoda
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      Showing 25 verified guest comments
      12
      7.6
      muhammadnaim from Malaysia
      Couple
      Royal Deluxe
      Stayed 3 nights in February 2018
      Value-for-money at a great location”
      Good location, value for money, but it's an old hotel.
      Reviewed February 20, 2018
      2.4
      Pradeep from India
      Couple
      Heritage Suite
      Stayed 3 nights in January 2017
      This place is not worth the money you have charged”
      First of all, none the cab drivers knew this place. Secondly whnenwe checked in nobody where there to assist us. The rooms were very untidy. They did not even respond properly, they mentioned complimentary breakfast but when we asked them they said one item per person and breakfast was very very horrible. TV was not working, no hot water and so on. I wouldn't recommend any one to stay at this place. This place has to be sued for keeping Sheraton as the name. They are just fooling customer's just by the name.
      Reviewed February 04, 2017
      8.4
      Kishan from Singapore
      Solo traveler
      Royal Deluxe
      Stayed 2 nights in November 2016
      Big rooms and good location. ”
      I spent 2 nights at Royal Sheraton. Location is great as it within walking distance of all the main sights in the old city, Hawa Mahal, City Palace and Jantar Mantar. Say about 15minutes. Good hospitality as well. I had a night train out of Jaipur so I checked out in the morning, left my bags at the hotel and went out to visit the forts around Jaipur. When I got back to the hotel to collect my bag and requested to use the toilet to freshen up, the owner without any hesitation gave me keys to a new room so that I could use the toilet! That's good hospitality. One improvement will be that the staff should try to get to know the guest. Maybe interact and ask about their plans and recommend something. Provide a map, auto/car service. Stayed November 2016, travelled solo
      Reviewed December 29, 2016
      8.4
      Sivakumar from India
      Family with teens
      Stayed 2 nights in September 2015
      Really good location and good attitude staff”
      Location of the hotel is really good, it is nearer to the famous attractions. Room was smelly when we entered but staff over there changed the room for us when we complained. I really appreciate the response. Had a good stay and will recommend for budget travelers.
      Reviewed March 29, 2016
      9.3
      Nandor from Hungary
      Family with teens
      Royal Deluxe
      Stayed 4 nights in July 2015
      Good location near Brahampuri gate”
      Location, value for money, personnel
      we arrived very late, still we got full service from the personnel. It is locating near Brahampuri gate that each Tuk-Tuk (Auto) driver knows. Otherwise is not very easy to find without GPS as the Hotel is not as large and fancy as might be indicated by name for some Europeans. Both most interesting places are easy to reach from the hotel, the Hawa Mahal on foot, the Amber Forth by red bus number 12 that has a stop just near to hotel (although we took the Tuk-Tuk first when we went there afternoon). We went to Amer Forth second time for Elephant riding as those are in the morning only. Good value for money if you mostly sleep there and spend your week visiting the famous places in the city as we have done. Monkey temple was also easy to reach and enjoyed by my family.
      Reviewed August 24, 2015
      7.7
      Azis from Malaysia
      Solo traveler
      Stayed 2 nights in October 2014
      pleasant”
      food
      Reviewed October 30, 2014
      6.0
      Tan from Singapore
      Couple
      Stayed 1 night in February 2013
      Quite good in terms of cost and location.”
      1)centrally located, 2)reasonable price, 3)friendly staff
      Generally, our stay was okay as the hotel provided us the convenience of its central location and proximity of the main attractions.
      Reviewed May 23, 2013
      7.3
      Deborah from South Africa
      Solo traveler
      Stayed 1 night in April 2013
      Convenient and pleasant”
      staff helpfulness, rooftop restaurant
      Reviewed April 18, 2013
      4.7
      Sachin from India
      Family with young children
      Royal Deluxe
      Stayed 1 night in August 2012
      OK type hotel with useless service”
      Best feature is pictures on the internet
      Useless room service. Water provided in used dirty without cap bottle. No towels were provided even after asking 4-5 times. No Buffet available for breakfast.
      Reviewed October 09, 2012
      5.3
      Ruslan from Malaysia
      Group
      Stayed 2 nights in December 2011
      Average and reasonable for staying.”
      Location not that crowded.
      can stay but need three hours and 4 times asking for a flask of hot water to make coffee. upon arrival we were offered "chai" ot tea but upon check out they ask us to pay, after argue, ok foc. not that near to hawa mahal, ought to walk passing dusty and smelly road.
      Reviewed December 21, 2011
      7.7
      Baiba from Latvia
      Couple
      Stayed 2 nights in December 2011
      Lovely hotel in great location”
      Location in the city centre
      We stayed here for two nights, to visit the best places of Pink city and to celebrate my nameday. Staff was nice, but there was some problem with hot water. Its was easy to reach all the palaces of Pink city from this hotel. And hotel price is good for budget travellers.
      Reviewed December 12, 2011
      5.0
      masahiko from Japan
      Solo traveler
      Royal Deluxe
      Stayed 3 nights in November 2011
      no complainment with this price.......”
      really cheap price
      No room cleaning in 3 days, bathroom was smelly, parties at night and so noisy.....totally uncomfortable. But the price is really cheap, so I wont complain about these annoying things. I had experiences how to choose a hotel a lot in this time...., so I will pay more and stay a better hotel in Jaipur. the more u pay for a bit...., the better u have time in Jaipur!!!
      Reviewed November 29, 2011
      8.0
      CHVUKULA from India
      Couple
      Stayed 2 nights in October 2011
      best hotel in the budget and location”
      excellent location, nice service,
      was a good stay. staff was very cooperative budget hotel within walkable distances to major tourist attraction. need to improve the surroundings though
      Reviewed October 24, 2011
      5.3
      Saurabh from India
      Couple
      Stayed 1 night in October 2011
      "Great location but small rooms"”
      Location
      It was at good location but the hotel food was not up to the mark. Expectation was much higher from the hotel.
      Reviewed October 17, 2011
      9.7
      clark from Belgium
      Solo traveler
      Stayed 2 nights in August 2011
      nice hotel and the staff is very nice and friendly”
      the only hotel in the middle of the city and that is a real advantage
      dev avasthi, the general manager is a handsome person and always ready to help. you can ask anything you want and always the staff is near to you to help. thanks a lot
      Reviewed August 22, 2011
      3.3
      Ana from Slovenia
      Couple
      Stayed 2 nights in August 2011
      awful hotel but a nice manager”
      ok location.
      hotel is disgusting. room is small, smelly, bathroom dirty. we had no running water so manager gave us another room to take shower there. bathroom had no mirror. breakfast should be included but when we came to the restaurant in the morning staff said only no breakfast, pretended not to speak english and gave us lunch menu. it was 9.30 in the morning! we demanded manager and when he came he offered us breakfast. it was poor. omelet so thin you can see through it, toast so greasy that next day we decided not to have breakfast and went out to eat instead. dirty glasses. the whole time we had breakfast manager sat with us which was rather disturbing. he kept coming knocking on our door asking if we need something and it was not nice when we just wanted to relax. i think he really tries and works hard, he let us use internet in his office, but he should manage his staff better. and hotel should be more clean and they should offer good breakfast, because what we got was disgusting. manager is ok, but dont stay here.
      Reviewed August 20, 2011
      4.7
      RODRIGO from Spain
      Solo traveler
      Stayed 1 night in July 2011
      ruidoso.”
      personal atento
      Pasamos una noche muy mala, ya que nuestra habitación estaba debajo del comedor. Fue un noche muy ruidosa, ya no solo por la gente de arriba, sino por que en el hotel había alojados familias de Indios que dieron mucha mucha "guerra". No vimos más turistas europeos alojados en el hotel y el comedor por la mañana, a la hora de desayunar.
      Reviewed July 22, 2011
      3.0
      KEIKO from Japan
      Family with teens
      Stayed 2 nights in February 2012
      次回は違うホテルを探すと思います”
      旧市街地にあるので、観光地が徒歩圏内
      旧市街地にあるホテルということで、このホテルにしましたが、次回はもう少し違うホテルを探したいと思います。 最初に案内された部屋は、室内灯が赤色のため部屋が赤色っぽく、しかも、薄暗いので、どことなく陰気くさくて嫌な印象でした。給湯器が壊れていてお湯が使えないことがわかったので、ここぞとばかりにフロントへルームチェンジをお願いしました。ルームチェンジに関しては、すぐに対応してもらえました。ホテル内で一番いい部屋になったようです。とはいうものの、部屋はタオルがないので、チップを払い、タオルを持ってきてもらいましたし、水は塩っ辛く、髪の毛はバリバリになりました。2日泊まったのですが、1日目の清掃は、ベッドメーキングのみで、ゴミはゴミ箱に入ったまま、床も靴の跡が付いたまま、タオルも交換されていない状態でした。朝食付きのはずでしたが、朝8時30分頃行ったのですが、夕食の皿が机の上に載っているような状態で、掃除も朝食の準備もされていませんでした。ホテルの値段を考えれば十分なのかもしれませんが、次回は、もう少しストレスが溜まらないホテルを探したいと思います。
      Reviewed February 21, 2012
      7.7
      ANIRUT from Thailand
      Solo traveler
      Royal Deluxe
      Stayed 2 nights in April 2015
      โรงแรมทำเลสะดวกใกล้ที่ท่องเที่ยว ราคาประหยัด”
      ทำเลดี ใกล้ที่เที่ยว ราคาไม่แพง
      มาถึงตอนค่ำ กรอกรายละเอียดให้กับโรงแรม นิดหน่อย โรงแรมราคาไม่แพง ห้องพักพอใช้ได้ ไม่เก่ามาก ห้องน้ำ ไม่มีน้ำร้อน มีสบูก้อนให้อย่างเดียว น้ำเปล่าไม่ดีเลย เหมือนเอา ขวดเก่ามาเติมน้ำ ทำเลของโรงแรมอยู่ใกล้พระราชวังสายลมและ city palace เดินไปเที่ยวได้ ห้องอาหาร ชั้นบนโรงแรม พอใช้ได้ ตอนค่ำ อากาศดีลมเย็น เหมาะกับนั่งชิล ตอนกลางคืน
      Reviewed May 22, 2015
      9.3
      CHAICHAN from Thailand
      Couple
      Stayed 2 nights in February 2012
      โรงแรมที่ดีและบริการด้วยรอยยิ้ม”
      บริการดีเยี่ยม
      เป็นโรงแรมที่บริการดีมาก ให้ความสนใจลูกค้าตลอดเวลา
      Reviewed February 18, 2012
      12
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