Hotel Royal
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Hotel Royal

36 Newton Road, Novena, Singapore, Singapore, 307964
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Superior Hotel Royal
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     Hotel Royal

    Guest reviews

    7.0
    Very good
    /10
    (3319 reviews)See what guests said
    10.0
    Exceptional

    "Great location n amenities"

    daryl

    -

    October 16, 2018

    7.0
    Very good cleanliness
    Recommended by 81% of guests

    Property highlights

    Things you'll love

    • 460 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Room service [24-hour]

    Very good
    Location
    7.7
    See map
    Very good location - Inside city center
    Nearby
    Popular
  • United Square Shopping Mall230 m
  • Embassy of Italy240 m
  • Brauhaus Restaurant & Pub250 m
  • Velocity Mall400 m
  • Novena MRT Station470 m
  • Novena Medical Centre500 m
  • Square 2510 m
  • Newton MRT Station560 m
  • Miaja Gallery570 m
  • Alliance Française590 m
  • This property is in high demand!

    Last booked a few minutes ago | 10 travelers are looking at this property right now

    Value for money7.0
    Distance to city center1.5 km
    Location rating7.7
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport16.9 km
    Select your room
    Premier Double Room
    Premier Double Room
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 single bed and 1 queen be...
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    Executive Suite
    Executive Suite
    ...
    • Room size: 49 m²/527 ft²
    • Non-smoking
    • 2 single beds or 1 double b...
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    Superior
    Superior
    ...
    • Room size: 29 m²/312 ft²
    • Separate shower/bathtub
    • 2 single beds or 1 double b...
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    Family Room
    Family Room
    ...
    • Room size: 31 m²/334 ft²
    • Separate shower/bathtub
    • 1 single bed and 1 double b...
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    Deluxe
    Deluxe
    ...
    • Room size: 30 m²/323 ft²
    • Separate shower/bathtub
    • 2 single beds or 1 double b...
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    Room Selected at Check In
    Room Selected at Check In
    ...
    • Room size: 31 m²/334 ft²
    • Non-smoking
    • 1 queen bed
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    Mystery Room
    Mystery Room
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 1 double bed
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    Deluxe + wifi TWIN
    Deluxe + wifi TWIN
    ...
    • Bathtub
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    Family Room
    Family Room
    ...
    • Separate shower/bathtub
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    Run of House
    Run of House
    ...
    • Separate shower/bathtub
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    Have a question for Hotel Royal?

    What people love about the property

    • 5.6
      Review score

      "The location is very handy!"

      Olga

      |

      January 4, 2019

    • 5.2
      Review score

      "The place is convenient."

      Audrey

      |

      January 1, 2019

    • 8.4
      Excellent

      "Spacious rooms with friendly staff we thoroughly enjoyed our stay."

      Ajmar

      |

      October 24, 2018

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    More about Hotel Royal

    More about Hotel Royal

    10.0
    Exceptional

    "NEAR MRT STATION, COMFORT, CONVENIENT"

    IVAN A.

    |

    December 28, 2018

    An overview

    Show less

    What they offer

    9.2
    Exceptional

    "Good location"

    Hui F.

    |

    September 12, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Jack's Place Steak House & Restaurant
    230 m American, Steakhouse
    Spruce
    530 m American, Bar, Italian
    Susan Chan Food
    1.4 km American
    Asian cuisine
    Asian cuisine
    Pigsfly kitchen&bar
    210 m Asian, Japanese, Thai
    Rakuichi Japanese Restaurant
    500 m Asian, Japanese, Sushi
    Seoul Yummy
    560 m Asian, Korean
    Chinese cuisine
    Chinese cuisine
    Jade Room Restaurant
    40 m Chinese
    Pudong Kitchen
    680 m Chinese
    Spice Sutra Restaurant
    930 m Chinese, Indian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (3319)Booking.com Reviews (878)
    7.0
    /
    10
    Cleanliness7.0
    Facilities6.6
    Location7.7
    Room comfort and quality6.9
    Service6.8
    Value for money7.0
    Provided by verified guests of Agoda
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    All guests (3319)
    All room types

    Show reviews that mention 

    Showing 2589 verified guest comments
    12345
    8.0
    Excellent
    Suzan from Australia
    Family with young children
    Family Room
    Stayed 5 nights in January 2019
    Great breakfast buffett ”
    Would recommend this hotel. Staff were friendly when we arrived at about 3am to check us in. We emailed prior to our stay to arrange check in outside of normal check in time. Room was nice and clean with clean linen and towels. Wifi was good. Kids loved the pool. Great buffett breakfast with a variety of asian and western food. Small convenience store on premises with a good variety of products including local singapore sim card and tour bookings. Location was not central to attractions but cheap taxi ride anywhere. Great Hawkers Market and shopping centres about 10minutes walk. Bus stop right outside door and train station 10 minutes walk away. My bed was a bit too firm for me but others did not complain. There was nothing wrong with hotel and I would recommend it.
    Reviewed January 27, 2019
    8.8
    Excellent
    Audrey from Malaysia
    Family with young children
    Family Room
    Stayed 1 night in December 2018
    Worth the money”
    The hotel staff was friendly and accommodating. The room is good if you do not mind the age of the hotel. Overall, I’ld recommend this hotel if you’re looking for a place just to rest or sleep at night
    Reviewed December 10, 2018
    8.0
    Excellent
    Radoslaw from United Kingdom
    Couple
    Superior
    Stayed 7 nights in May 2018
    Very good”
    The hotel was nice, clean and properly maintained although it is an old hotel. It is close to metro station and the bus terminal is right in front of the hotel when you go out of their entrance door. Staffs are hospitable and helpful. The room is huge and clean wiith complete toiletries and there were complimentary coffee/tea and water everyday. Breakfast were delicious but it would be much nicer if they are changing the menu everyday even for 3 days before switching back to previous menu specially for their guests who are staying for a week like us. Check in and checking out was a breeze. Really a nice hotel to choose when you visit Singapore.
    Reviewed November 04, 2018
    8.0
    Excellent
    Claudine from Philippines
    Family with teens
    Family Room
    Stayed 3 nights in September 2018
    It was good enough”
    Good value for money, there is a mall nearby and also Novena MRT station. Could get busy during check in as there are so many guests checking in. Rooms are usually not ready by check in time of 3pm. But you can leave your luggage and just come back later. We got the triple bedroom and it was spacious for the 3 of us.
    Reviewed September 27, 2018
    3.2
    SW from Singapore
    Solo traveler
    Mystery Room
    Stayed 1 night in January 2019
    NA”
    3pm check in is too late when other hotels can do it atv2pm. Told me that my booking name must match my passport name. Using initial with family name in my booking is not acceptable at this hotel when I never encountered any such issue upon checking into a hotel via agoda.
    Reviewed January 27, 2019
    10.0
    Exceptional
    Bien from Philippines
    Group
    Family Room
    Stayed 4 nights in January 2019
    Excellent”
    We had a very pleasant stay at Hotel Royal. From check in to check out. We stayed for 5 days and we never got a problem with them. We would always arrive in our room clean and with new sets of toiletries and everything. My parents who are also picky and sensitive were very satisfied and they were very happy with all the amenities. Pros: - Location - Walking distance to Novena MRT and also Newton Food Centre if you are looking for a good place to eat - Staff - They were very courteous and helpful - Rooms - Very nice and clean. Also spacious especially for people who have lots of things like us Cons: None
    Reviewed January 15, 2019
    6.4
    Good
    Dean from Australia
    Couple
    Superior
    Stayed 3 nights in January 2019
    Old but comfortable”
    Old but ok stay ... 4 star hotel hmmm not really .... but big rooms for Singapore, clean, quiet, near Mrt and bus, ok breakfast buffet, no problems checking in or out, nice staff. Would stay again if the price is promo .... pool ok, did not see fitness room. I had none of the problems some complained about in their reviews.
    Reviewed January 07, 2019
    9.6
    Exceptional
    Paulus from Indonesia
    Family with teens
    Family Room
    Stayed 3 nights in December 2018
    My stay at Hotel Royal”
    We were tourists from Indonesia. We stayed at this hotel from Dec 27 to Dec 30, 2018. Since our main purpose is to visit Gardens by the Bay Singapore, it is very helpful that there is a bus stop in front of the hotel with the bus has a direct connection to the Bayfront area. The hotel is also in walking distance to St Alphonsus Church and Novena Square. We arrived on Dec 27 at around 11 am at the hotel and we were thankful that the hotel allowed us to check-in and gave us a family room that was ready. The hotel staffs were friendly and the check-in process was fast. Our room was number 1419, is a quite big and there are many facilities in the room including an electic water kettle, TV, refrigerator, deposit box, hair dryer, iron with board etc. There is also a water dispenser in the corridor outside the room. The bed is very comfortable. I had a very good sleep during my stay at this hotel! In the first floor there is a shop where we purchased our 7-days tourist SIM-card. Thanks
    Reviewed January 01, 2019
    7.2
    Very good
    Isabel from Singapore
    Couple
    Superior
    Stayed 1 night in December 2018
    Very good”
    The girl in the reception was not welcoming, and does not give a good impression for a service-oriented industry. The cleaning lady at the 12th flr was more accommodating and engaging with clients. No bidets in the toilet. We didn’t get the bed type we specifically requested. The location is really the only good thing for this hotel; the rest has to be improved.
    Reviewed December 17, 2018
    3.2
    Juay from Australia
    Solo traveler
    Superior
    Stayed 6 nights in December 2018
    Back to basics ”
    On daybof check in. My friend also staying here left me a big bottle of Evian since this is the only hotel that we stayed that don’t offer free water. Upon check in, n the next few days asking for the bottle of Evian water left behind was like ..... I owe your staff a loving. Two grandmothers showed at cashier showed me their absolute dark faces. None of your staff would greet any customers ... I have asked all my friends to stay ejsewhere n never hotel ROYAL ever again. Service 0/10.
    Reviewed December 14, 2018
    8.0
    Excellent
    KOH from Malaysia
    Family with teens
    Superior
    Stayed 3 nights in December 2018
    Have been staying in this hotel everytime im in Singapore”
    Near to MRT station, bus infront of hotel and lots of places to eat. Hotel has water dispenser for guests to fill up their tumbler or flask. However: Some of the guests are quite rowdy, shouting from one end of their hotel room to their friends at the other end. Switching on music full blast wt the door of their room opened.
    Reviewed December 12, 2018
    10.0
    Exceptional
    Mohamed from Singapore
    Group
    Family Room
    Stayed 3 nights in August 2018
    Good space and helpful staff”
    Appreciate the kind gestures from the hotel staff for acceding to our request to add another additional bed in the room as there were last minute one person who want to join. The hotel was full but they manage to give us another bed. Thank you very much for that.
    Reviewed September 04, 2018
    9.6
    Exceptional
    Daniel from Philippines
    Solo traveler
    Family Room
    Stayed 5 nights in May 2018
    CONVENIENT LOCATION WITH BUS STOP IN FRONT OF HOTEL”
    Hotel Royal is between two MRT Subway Stop: Newton and Novena. Coming from Changi airport, you can get off at Novena MRT stop then 7 minutes walk to hotel. Hotel Royal room is spacious, clean and cool with self control aircon. The room has a Small fridge, ironing board, bathtub. Bed was very comfortable. Bus stop in front of the hotel.
    Reviewed May 18, 2018
    9.6
    Exceptional
    Nadia from Australia
    Family with young children
    Family Room
    Stayed 6 nights in May 2018
    Caring helpful staff”
    My son was admitted to hospital during our stay and the staff have been very caring and helpful. The buffet breakfast had a very good variety. Location is excellent. Close to the city, walking distance to train station and shopping centres, lots of food outlets. There is a hospital and a doctor's clinic within walking distance too which was very convenient for us. Don't hesitate to book this hotel.
    Reviewed May 16, 2018
    8.0
    Excellent
    LYE from Singapore
    Family with young children
    Family Room
    Stayed 1 night in January 2018
    Upgarde to Premier Family”
    Booked family room. Manager upgraded us to Premier Family, with an additional small living space for watching television quietly, while the kids are asleep. There is one king and one single bed. Bathtub were inside the room. Much bigger compared to other Singapore hotel at this price. Booked at $110 sgd with breakfast. Breakfast ended at 10pm, not much food left at 9.30pm. Would advise people to dine in at their hotel breakfast earlier. Good choice of hotel room.
    Reviewed May 08, 2018
    9.6
    Exceptional
    Edric from Indonesia
    Group
    Family Room
    Stayed 3 nights in April 2018
    Exceptional”
    I read the reviews about people who booked 3 rooms and are given sofa bed. I was worried at first but when I arrived at the hotel. I was pleasant to be given a room close to elevator and a proper 3 bed. My elderly companions don't need to walk too far to the bedroom. When I arrived the room is properly prepared and the door was open. I guess they have been expecting us. Room was spacious compare to other rooms I stayed in sg. Highly recommended but be sure to tell your needs before hand so they can prepare it.
    Reviewed May 08, 2018
    8.0
    Excellent
    Ben from Singapore
    Business traveler
    Mystery Room
    Stayed 7 nights in October 2017
    convenient location good value ”
    I was staying in a room in the new block to the right of the hotel so there was not much noise from the road. the rooms are well equipt with a small fridge sink etc and are cleaned well every day. its a good location between novena and newton and good value for money considering its proximity to orchard etc. Free use of laundry also appreciated.
    Reviewed April 12, 2018
    8.0
    Excellent
    Bee from Australia
    Family with teens
    Superior
    Stayed 7 nights in January 2018
    Good value basic hotel”
    Relatively close to Orchard Rd shopping belt. Walking distance to Newton Circus Food centre. Close to transport (train and bus stop just in front of hotel). We got connecting rooms for our family of four with great rates through agoda. Rooms are basic but were spacious. Great value for proximity to city centre.
    Reviewed April 12, 2018
    9.2
    Exceptional
    Pornthep from Thailand
    Family with young children
    Superior
    Stayed 5 nights in March 2018
    value of money hotel”
    Room is quite ok big and have more space. cleanliness is ok except bathroom cannot because lack of maintenance but fine for us. Hotel near novena station and shopping mall. Hotel price is cheap compare with other hotel in same range.
    Reviewed April 04, 2018
    8.0
    Excellent
    Pek from Malaysia
    Family with teens
    Family Room
    Stayed 1 night in March 2018
    Check-in only after 15:00”
    Arrived one hour earlier, but asked to wait until 15:00 then able to have the room although it is already available. Group tours keep coming in while waiting at the lobby. Room is big but no mineral water bottle given in the room, only provided water dispenser outside the room. Buffet breakfast provided, but only few choices are available.
    Reviewed March 26, 2018
    12345
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    Hotel Royal
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    • Very good location
    • Orchard Road
    • Novena MRT Station is within 0.47 km