Travelling to France? Read all updated requirements before you book.
Interior view, Hotel Saint Marcel in Paris
Standard Single Room, Hotel Saint Marcel in Paris
Lobby, Hotel Saint Marcel in Paris
Interior view, Hotel Saint Marcel in Paris
Fitness center, Hotel Saint Marcel in Paris
Fitness center, Hotel Saint Marcel in Paris
Bathroom, Hotel Saint Marcel in Paris

Removed from saved list

8.4

Excellent

3,869 reviews

3,869 reviews

See map
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Le Jardin des Herbes
150 m
Pierre-and-Marie-Curie University
260 m
Arlaux
380 m
Campo-Formio Metro Station
340 m
Popular landmarks
Luxembourg Gardens
1.7 km
La Sainte-Chapelle
2.1 km
Louvre Museum
3.0 km
Musee d'Orsay Museum
3.4 km
Champs-Elysees
5.0 km
Closest landmarks
Espace Kiné Sport
70 m
Institut Cœur Effort Santé
110 m
Clinique du sport
200 m
OR'EL des Gobelins
370 m
Galerie des Enfants
380 m

Hotel Saint Marcel

43, Boulevard Saint-Marcel, 13th - Place d'Italie, Paris, France, 75013 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in 13th - Place d'Italie, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Eiffel Tower. This 3-star property features fitness center to make your stay more indulgent and memorable.

Highlights

340 meters to public transportation

Front desk [24-hour]

Inside city center

Free Wi-Fi in all rooms!

Air conditioning

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Bicycle rental

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Fitness center

Bar

Coffee shop

Your dates are popular among travelersPopular destination! Properties in Paris are being booked every minute!
Value for money8.2
Distance to city center2 km
Location rating8.5
Nearest airportOrly Airport (ORY)
Distance to airport12.5 km

Rooms available at Hotel Saint Marcel

Excellent
Room comfort & quality

9

Standard Double Room
...
  • Room size: 10 m²/108 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Family Suite with Balcony
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Standard Single Room
...
  • City view
  • Balcony/terrace
  • 1 single bed
Enter dates to see prices
Standard Double Room with Balcony
...
  • Balcony/terrace
  • Non-smoking
Enter dates to see prices
Adjoining Rooms
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Suite
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Family Room with Balcony
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Standard Room
...
  • Room size: 10 m²/108 ft²
Enter dates to see prices
Suite Capacity 4
...
    Enter dates to see prices
    Superior Twin Room
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices

    Frequently asked questions

    What precautions does Hotel Saint Marcel take in terms of hygiene, safety, and cleanliness?

    Hotel Saint Marcel adhere to our mandatory standard for cleanliness and safety by supplying hand sanitizer and daily disinfection in common areas. This property also comes equipped with doctor/nurse on call, first aid kit, body thermometer, staff trained in safety protocol, temperature check for guests and staff, and sterilizing equipment for greater safety precautions and hygiene protocols.

    Does Hotel Saint Marcel feature an option for contactless check-in and check-out?

    At Hotel Saint Marcel, visitors can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

    How many rooms does Hotel Saint Marcel have?

    Hotel Saint Marcel has a total of 24 rooms.

    At what time of the year is Hotel Saint Marcel most popular?

    Hotel Saint Marcel's most popular month where verified guests travelers have stayed the most is in August.

    In which languages can Hotel Saint Marcel's employees communicate?

    Hotel Saint Marcel can speak a total of 8 languages and supports widely used languages such as English, Spanish, and Mandarin Chinese for international guests, ensuring all travelers are well accommodated with all their needs in their preferred choice of languages when communicating. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

    What do guests like most about Hotel Saint Marcel?

    Verified guests that stayed at Hotel Saint Marcel have given this property a rating of 8.922 for its excellent cleanliness as the major highlight for their stay.

    What is the average rating that past Solo travelers' have given to Hotel Saint Marcel?

    Verified solo travelers that have stayed at this property have given Hotel Saint Marcel an average rating of 8.5. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

    What is the average rating that verified Business travelers' have given to Hotel Saint Marcel?

    Verified business travelers that have stayed at this property have given Hotel Saint Marcel an average rating of 8.3. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that past Families with older children have given to Hotel Saint Marcel?

    Past families with older children that have stayed at this property have given Hotel Saint Marcel an average rating of 8.8. You can check out more in depth customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

    What is the average rating that verified Group travelers have given to Hotel Saint Marcel?

    Past group travelers that have stayed at this property have given Hotel Saint Marcel an average rating of 8.4. You can find more comprehensive customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

    What time is check-in and check-out at Hotel Saint Marcel?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated periods may be charged an additional fee.

    What people love about Hotel Saint Marcel

    • 10

      Exceptional
      Staff 

      "Clean and staff were helpful and friendly."

      Christine

      |

      November 12, 2022

    • 9.2

      Exceptional
      Location

      "The nearby grocery store was convenient."

      Althea

      |

      September 1, 2021

    • 10

      Exceptional
      Breakfast

      "I had a small purpose fitted out single room - very comfortable, quiet to sleep, good breakfast in nice lounge/dining room."

      Clare

      |

      February 17, 2020

    Property ranking|Compared to 7,826 Paris properties
    See all rankings
    Room comfort score
    9/10
    Cleanliness score
    8.9/10
    Value for money score
    8.2/10
    Service score
    8.8/10
    Better than
    99
    %
    of Paris properties
    Better than
    97
    %
    of Paris properties
    Better than
    96
    %
    of Paris properties
    Better than
    96
    %
    of Paris properties
    Overall rating:

    8.4

    Excellent
    3,869 reviews
    Cleanliness
    8.9
    Facilities
    7.7
    Location
    8.5
    Read all reviews >
    More about Hotel Saint Marcel

    More about Hotel Saint Marcel

    Experience Comfort and Convenience at Hotel Saint Marcel in Paris

    Hotel Saint Marcel in Paris, France is a 3.0 star hotel that offers a range of facilities to ensure a comfortable and convenient stay for its guests. The hotel features a coffee shop and a bar where guests can relax and enjoy their favorite drinks. The concierge is available 24/7 to assist guests with their needs and requests. For fitness enthusiasts, the hotel offers a free fitness center. Wi-Fi is available in public areas and in all rooms for free. The hotel also provides luggage storage, a convenience store, and a taxi service for the convenience of its guests. Daily housekeeping is available to keep the rooms clean and tidy. Guests can start their day with a continental breakfast served at the hotel. With all these facilities, Hotel Saint Marcel is the perfect choice for travelers who want to experience comfort and convenience in Paris.

    Room Types at Hotel Saint Marcel

    Hotel Saint Marcel offers a variety of room types to suit the needs of different guests. The options include Adjoining Rooms with 2 Double Beds, Family Suite with Balcony with 1 Double Bed or 1 Sofa Bed, Standard Double Rooms with or without Balcony, and Standard Single Rooms with 1 Single Bed. Each room is designed to provide comfort and convenience to guests during their stay in Paris, France.

    Exceptional Staff and Impeccably Clean Rooms

    Hotel Saint Marcel in Paris, France is a gem for those who appreciate exceptional staff and impeccably clean rooms. The hotel's staff is friendly and helpful, providing a great welcome and ensuring guests have a comfortable stay. The rooms are spotless and functional, with great shower facilities. Guests can enjoy a delicious breakfast with fresh and tasty options. The hotel's beautiful design and great location make it a perfect choice for travelers. Guests can also appreciate the security and cleanliness of the hotel, with some rooms even having a balcony to enjoy the view. Overall, Hotel Saint Marcel is a great choice for those who value exceptional service and cleanliness.

    Unforgettable Stays at Hotel Saint Marcel

    Experience a memorable stay at Hotel Saint Marcel in Paris, France, where customer satisfaction is a top priority. With an overall rating of 8.4, guests have raved about the hotel's comfortable accommodations and exceptional staff performance, receiving an impressive rating of 9.0. The hotel's prime location, with an 8.5 rating, allows guests to easily explore the city's many attractions. Additionally, guests have appreciated the hotel's cleanliness, with a rating of 8.9. While the food and dining received a rating of 7.0, the hotel's value, with an 8.2 rating, and facilities, with a 7.7 rating, make it a great choice for travelers seeking both comfort and affordability. Book your stay at Hotel Saint Marcel for an unforgettable Parisian experience.

    Show less

    Amenities and facilities

    Very good
    Facilities

    7.7

    Most talked about facilities

    Housekeeping

    5 mentions

    Breakfast

    2 mentions

    Internet

    2 mentions

    Languages spoken
    • English
    • Arabic
    • Chinese [Mandarin]
    • French
    • German
    • Italian
    • Portuguese
    • Spanish
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Breakfast [continental]
    • Coffee shop
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Convenience store
    • Daily housekeeping
    • Elevator
    • Food delivery
    • Heating in public area
    • Invoice provided
    • Luggage storage
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Family room
    Access
    • CCTV in common areas
    • Check-in/out [express]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Taxi service
    Sports equipment rental
    • Bicycle rental
    Available in all rooms
    • Air conditioning
    • Balcony/terrace
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Hair dryer
    • Individual air conditioning
    • In-room safe box
    • Ironing facilities
    • Non-smoking
    • Private bathroom
    • Satellite/cable channels
    • Shower
    • Soundproofing
    • Telephone
    • Toiletries
    • Wi-Fi [free]

    Food and dining

    Breakfast options
    • Continental
    • Buffet

    Location

    43, Boulevard Saint-Marcel, 13th - Place d'Italie, Paris, France, 75013
    Excellent
    Location

    8.5

    Airports
    • Orly Airport (ORY)
      12.5 km 21 min drive
    • Paris-Le Bourget Airport (LBG)
      13.6 km 35 min drive
    Public transportation
    • Campo-Formio Metro Station
      340 m 4 min walk
    • Les Gobelins Metro Station
      410 m 6 min walk
    Hospital or clinic
    • Espace Kiné Sport
      70 m
    Shopping
    • Galeries Lafayette Paris Haussmann
      4.3 km
    Convenience store
    • On-site
    Cash withdrawal
    • ATM
      80 m 1 min walk

    What's nearby

    Popular landmarks
    • Luxembourg Gardens
      1.7 km
    • La Sainte-Chapelle
      2.1 km
    • Louvre Museum
      3.0 km
    • Musee d'Orsay Museum
      3.4 km
    • Champs-Elysees
      5.0 km
    • Eiffel Tower
      5.1 km
    • Basilique du Sacre-Coeur de Montmartre
      5.5 km
    • Montmartre
      5.6 km
    • Arc de Triomphe
      6.0 km
    Nearby landmarks
    • Espace Kiné Sport
      70 m
    • Institut Cœur Effort Santé
      110 m
    • Le Jardin des Herbes
      150 m
    • Clinique du sport
      200 m
    • Pierre-and-Marie-Curie University
      260 m
    • Campo-Formio Metro Station
      340 m
    • OR'EL des Gobelins
      370 m
    • Arlaux
      380 m
    • Galerie des Enfants
      380 m
    • Galerie de Mineralogie et de Geologie Museum
      390 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-5 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 6-12 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out from06:00
    • Check-out until12:00
    • Reception open until00:00
    Getting around
    • Distance from city center2 km
    • Travel time to airport (minutes)50
    Extras
    • Breakfast charge (unless included in room price)15 EUR
    • Daily Internet/Wi-Fi fee0 EUR
    The property
    • Non-smoking rooms/floorsYes
    • Number of bars/lounges1
    • Number of floors5
    • Number of restaurants0
    • Number of rooms 24
    • Room voltage220
    • Year property opened1888
    • Most recent renovation2015
    Parking
    • Daily parking fee18 EUR

    Reviews of Hotel Saint Marcel from real guests

    Provided by verified guests of Agoda
    8.4
    Cleanliness8.9
    Facilities7.7
    Location8.5
    Room comfort and quality9.0
    Service8.8
    Value for money8.2
    High score for Paris
    Rating
    9+ Exceptional (21)
    8-9 Excellent (19)
    7-8 Very Good (9)
    6-7 Good (1)
    <6 Below Expectation (8)
    Time of the year
    Mar - May (11)
    Jun - Aug (21)
    Sep - Nov (18)
    Dec - Feb (8)

    Show reviews that mention 

    Showing 58 verified guest comments
    123
    10.0
    Exceptional
    Christine from Australia
    Solo traveler
    Standard Single Room
    Stayed 3 nights in November 2022

    Unexpectedly good”

    Smallest single room I’ve ever stayed in but felt quite high end and was a well thoughtout layout. Great shower with fantastic water pressure and a good size. Clean and staff were helpful and friendly. Great price for a location that’s walkable to a lot of sites (provided you like walking).

    Reviewed November 12, 2022

    See room deals

    10.0
    Exceptional
    Clare from United Kingdom
    Group
    Standard Single Room
    Stayed 1 night in February 2020

    Excellent good value choice. ”

    I had a small purpose fitted out single room - very comfortable, quiet to sleep, good breakfast in nice lounge/dining room. Very good shower.

    Reviewed February 17, 2020

    See room deals

    9.2
    Exceptional
    Althea from United States
    Solo traveler
    Standard Double Room
    Stayed 1 night in August 2021

    Good sleep!”

    The bed was excellent! The nearby grocery store was convenient. The bus and RER to CDG airport worked well thanks to the helpful staff!

    Reviewed September 01, 2021

    See room deals

    8.8
    Excellent
    ZIYAD from United Kingdom
    Solo traveler
    Standard Double Room
    Stayed 1 night in August 2021

    Excellent but small room”

    Great staff and nice location. Quiet for sleep as room is well insulated . Wish the room was a bit bigger as movement is not easy

    Reviewed August 31, 2021

    See room deals

    10.0
    Exceptional
    ELENI from United States
    Solo traveler
    Standard Double Room
    Stayed 12 nights in April 2018

    An elegant and friendly hotel in Paris -- very good value for money”

    Hotel St Marcel is indeed a find for anyone who wants an elegant place that represents Parisian sophistication with an understanding too of what it takes to make their clients happy. The entire staff is on a mission to achieve it! and they do... The rooms are impeccably clean;bathroom modern and well-designed; bed is comfortable and the view from the windows are grand period buildings --typical of Paris. Breakfast menu generous and the eating area chic with paintings of Paris and soft music -- ideal for a drink too, from tea and desert to a glass of wine. I did both and I was not disappointed. It is well located for I found getting to Pantheon was only 20 minutes away (and the walk was very pleasant) whilst to Notre Dame was a mere 30 minutes. Closer to the hotel there are the botanical gardens which are amazing. Around the hotel there are iconic French brasserie that know how to cater to your wish for a very reasonable price. In all, I would recommend it with no hesitation!

    Reviewed April 28, 2018

    See room deals

    10.0
    Exceptional
    Clarissa from Germany
    Couple
    Standard Double Room
    Stayed 3 nights in March 2018

    Beautiful and small Hotel in Paris”

    Our stay was more than pleasant. The stuff was very friendly and helpful. Even the hotel owner was there to greet his guests and to have a little talk. The quality of the breakfast was very good and it always looked and tastef fresh. The bedrooms are a bit small, but that was ok. We can imagine staying here again when we are in Paris! Thank you!

    Reviewed March 25, 2018

    See room deals

    9.6
    Exceptional
    Carla from United States
    Solo traveler
    Standard Single Room
    Stayed 5 nights in July 2019

    Great place ”

    Great location , easy to get around the city, clean, quiet neighborhood no problem sleeping. The elevator /lift is possibly the smallest I have ever seen. The rooms are quite small ( hello Paris !) but comfortable; I loved having a balcony.

    Reviewed July 18, 2019

    See room deals

    9.2
    Exceptional
    Tim from United Kingdom
    Couple
    Standard Double Room with Balcony
    Stayed 4 nights in July 2018

    Room on the small side - even for Paris.”

    The breakfast could have more choices , with some cooked produce. The area that the hotel is situated is ok with plenty of resturants and cafe nearby. Close to metro stations. The hotel was very clean and the room had a balcony which was nice. The decoration was a bit dreary - dark grey which made the room seem even smaller. The bathroom was well thought out and the shower was amazing . All the staff are a credit to the hotel - very welcoming and friendly.

    Reviewed July 21, 2018

    See room deals

    8.8
    Excellent
    Nadia from Australia
    Couple
    Standard Double Room
    Stayed 7 nights in December 2017

    Excellent”

    Good location near train line. Clean, secure, great staff. One of the best showers EVER only let down by lack of ventilation & a bit small. Great hotel to base in and explore the different parts of paris!

    Reviewed January 03, 2018

    See room deals

    9.2
    Exceptional
    Craig from United States
    Solo traveler
    Standard Double Room
    Stayed 4 nights in September 2019

    Modern, clean and affordable ”

    Small space but that’s what you get in Paris. Was a good safe location, priced right, and very neat and clean. Staff was very friendly.

    Reviewed September 23, 2019

    See room deals

    8.8
    Excellent
    Anne
    Solo traveler
    Standard Double Room
    Stayed 2 nights in April 2019

    Perfect hotel for the price ”

    This is a great hotel for the price. Centrally located within a 15 min walk of most sights. Grocery store next door and great restaurants nearby. Rooms are small but...... and one of the best showers I’ve ever had in Europe!

    Reviewed April 15, 2019

    See room deals

    10.0
    Exceptional
    Jae
    Solo traveler
    Standard Single Room
    Stayed 3 nights in September 2018

    I am a sensitive person but I love this hotel. ”

    The room was not large, but except for that Everything was amazing. The price was very REASONABLE and the hotel was so beautiful.

    Reviewed September 16, 2018

    See room deals

    7.6
    Very good
    Colleen from Australia
    Solo traveler
    Stayed 3 nights in July 2016

    Nice hotel ”

    The room was nice but like most of europe small. Its fine if you luggage will fit under the bed. It was clean and comfortable and not to loud. Supermarket just down the road and not to far to walk to the train station. If you are up for a walk you can walk to all the major sites in paris. I would stay here again if in paris.

    Reviewed July 06, 2016

    See room deals

    8.4
    Excellent
    Tracey from Canada
    Couple
    Standard Double Room with Balcony
    Stayed 4 nights in December 2017

    Great neighbourhood and solid value for Paris ”

    Beautiful design and great location. Staff very helpful , nice lounge for drinks, dinner and breakfast. Beware small room size, but well designed so lots of space for storage. We enjoyed the pretty balcony where there is room for two to sit. In neighbourhood near Sorrbonne so not filled with tourists and the higher prices that accompanies those services. Instead this is a lovely residential area with lots of Metro stops and many cafes and restaurants offering great value compared to the more popular areas.

    Reviewed January 03, 2018

    See room deals

    7.2
    Very good
    Nandini from United States
    Couple
    Standard Double Room
    Stayed 2 nights in October 2019

    Disappointing stay”

    Tiny elevator that could not fit 2 normal sized bags with 1 person. The room was spotlessly clean, but so tiny, we had to shuffle around the bed in single file. The first morning , I found the walls were all damp and water was actually trickling down from the ceiling. The staff were very apologetic and immediately moved us to a much nicer, larger room. They said the water was most likely condensation from the hot shower. It is a huge inconvenience that the room is so tiny and so badly ventilated that a 10 minute hot shower causes half the room and your clothes and luggage to become wet. Apart from this issue (which was promptly and politely sorted), we had problems connecting to a fickle wifi. During checkout we had to wait ten min for missing front desk staff. Also, unlike other hotels, luggage storage after check out does not seem very secure. Our bags were kept in an unlocked room which guests had access to. Overall, would not stay there again despite the great location.

    Reviewed October 19, 2019

    See room deals

    8.0
    Excellent
    Wendy from United States
    Couple
    Stayed 3 nights in October 2016

    Clean room/facilities, excellent staff, comfortable bed with a small room (maybe typical for Paris)”

    Clean room and facilities, an excellent staff, very comfortable bed with a very small room which maybe typical of Paris.

    Reviewed October 17, 2016

    See room deals

    9.0
    Exceptional
    Zita from Hungary
    Business traveler
    Stayed 3 nights in July 2015

    Short but comfortable stay”

    Cleanliness, location, air-condition

    Hotel is newly renovated, everything is clean and new, the wifi was not working on Sunday, but they fixed it the next day. Ideal for short stays.

    Reviewed July 13, 2015

    See room deals

    7.6
    Very good
    Marcel from Canada
    Couple
    Standard Double Room
    Stayed 3 nights in August 2019

    Very good”

    Nice hotel, smallish conformable room and excellent shower. Modern functional design. Tiniest elevator I've seen in my life. The staff is very friendly. Reliable Wi-Fi internet access. Short walk to the subway/metro stations. The bus stop right by the hotel. Recommended.

    Reviewed September 03, 2019

    See room deals

    9.6
    Exceptional
    Thitiporn
    Couple
    Standard Double Room
    Stayed 4 nights in July 2019

    Closed the train station,cleaned and staff very good”

    The great location.staff very help full and the room os very cleaned but too small room and the elevetor very small.

    Reviewed July 21, 2019

    See room deals

    5.6
    Barnabas from Singapore
    Couple
    Standard Double Room
    Stayed 4 nights in November 2018

    Rude staff ”

    While my stay was relatively pleasant, I was shouted at by a staff who said that I treated him like an animal. The staff was shouting over the phone and sounded angry to whoever he was speaking to, and when I "Shhh", he vented his anger at me, not realising that I was staying at his hotel. He walked right in front of my face and confronted me, not once, but twice! I was fearing for my safety, and I called my embassy for assistance, as the staff may know which room I stayed in, and he may turn physically aggressive since, he was already verbally aggressive. I think this hotel must engage in service training. This behavior is uncalled for, and making your customer fearing for her safety is not necessary.

    Reviewed December 02, 2018

    See room deals

    123
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss