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Hotel Santa Croce
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9.1 Exceptional location
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9.1Location
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Excellent
From 23 reviewsSee what guests said
8.9
82% would recommend to a friend
  • 1.2 kilometers to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Economy Double Room (1 Adult)
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  • 10 m²/108 ft²
  • Shower
  • 1 double bed
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Economy Double Room
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  • City view
  • 15 m²/161 ft²
  • 1 double bed
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Single Room with Private Bathroom
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  • 8 m²/86 ft²
  • Shower
  • 1 single bed
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Quadruple Room
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  • City view
  • 23 m²/248 ft²
  • 2 single beds and 1 queen b...
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Double or Twin Room
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  • City view
  • 17 m²/183 ft²
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Triple Room
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  • City view
  • 23 m²/248 ft²
  • 1 single bed and 1 queen be...
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Double Single use French Bed
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  • 10 m²/108 ft²
  • Shower
  • 1 semi double bed
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Verified guest reviews

Agoda Reviews (23)
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Cleanliness9.0
Facilities8.3
Location9.1
Room comfort and quality8.7
Service9.6
Value for money8.6
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Showing 15 verified guest comments
12
10.0
Danielle from United States
Couple
Economy Double Room
Stayed 2 nights in October 2017
Exceptional
The owners of this establishment go above and beyond to provide excellent customer service.
Reviewed October 29, 2017
Dear Danielle, thank you so much for sharing your wonderful stay experience at Hotel Santa Croce with other Guests and readers. It was a pleasure for us to host and help you here. We are very happy you had a very great time and you enjoyed everything we have to offer, it's very important for us. We hope you'll be back soon. Your sincerely, Staff Hotel Santa Croce
Responded October 30, 2017
Hotel Santa Croce
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10.0
Joseph from Australia
Couple
Economy Double Room
Stayed 3 nights in May 2017
Awesome stay at the charming hotel Santa Croce
We stayed here for 3 nights. Great location in a real foodie neighbourhood. Close to shops, cafes, heaps of restaurants. Close to the river too if you want to cross the bridge. The staff were fantastic. Really helpful and friendly, polite ppl. They spoke English and humoured us when we tried Italian. Great stay. Highly recommended
Reviewed May 25, 2017
Dear Joseph, Thank you so much for sharing your lovely experience at Hotel Santa Croce, we are delighted you had a great time with us. We hope to host you and your wife again as soon as possible. Sincerely, Staff Hotel Santa Croce
Responded June 05, 2017
Hotel Santa Croce
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9.2
Kuan from Taiwan
Group
Triple Room
Stayed 3 nights in December 2016
Very good
Although the room is not big, but the staff are quite helpful and nice. The location is quite good beside a lot if tourist spots. However, the wifi signal was a little bit weak at the second floor. Overall, it is good and highly recommended.
Reviewed December 23, 2016
Dear Kuan, thank you very much for giving us this excellent score and for sharing your wonderful experience of stay at Hotel Santa Croce. We hope to host you again in the future. Sincerely, Staff Hotel Santa Croce
Responded May 16, 2017
Hotel Santa Croce
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10.0
Sara from United States
Solo traveler
Double or Twin Room
Stayed 2 nights in November 2016
Wonderful hotel. Owners on site vet accommodating.
Beds very comfirtable
Reviewed November 13, 2016
Dear Sara, Thank you for sharing your amazing stay experience at Hotel Santa Croce and for appreciating our comfortable beds :-) We are so happy you had a great time with us and we hope to host you again as soon as possible. Sincerely, Staff Hotel Santa Croce
Responded May 16, 2017
Hotel Santa Croce
1 traveler found this review helpful. Did you?|
8.4
Brenda from Canada
Couple
Economy Double Room
Stayed 2 nights in October 2016
Lovely
Tiny boutique hotel 12 rooms on 4 floors staff terrific nice cold breakfast choices
Reviewed November 01, 2016
Dear Brenda, we are really happy that you enjoyed every moment of your stay with us and for appreciating the charme of our ancient building. We can't wait to host you again as soon as possible. Looking forward to welcoming you back, we send you all our kind regards. Staff Hotel Santa Croce
Responded May 16, 2017
Hotel Santa Croce
2 travelers found this review helpful. Did you?|
10.0
Amelia from France
Family with teens
Quadruple Room
Stayed 2 nights in October 2016
The warmest welcome EVER!
Never have I felt more welcome or more at home! A tiny hotel nestled in the historic center of Florence. The hotel is very small and cosy and Gabriel and Mario could not have done more to make us feel welcome. Mario gave us a detailed map and literally planned out our weekend of sightseeing for us! Including a discount at a local restaurant, Trattoria Anita, which was excellent. We had difficulty finding the hotel-they recommend contacting the hotel direct before your trip so they can send detailed directions. We parked 20 minutes away and found the hotel by foot. Gabriel walked all the way back to our car with us and then drove us to the hotel himself! For 25€ per day a private garagist comes to the hotel and whisks your car away and keeps it in a private garage until the end of your stay when he delivers it back to the hotel! Outstanding.
Reviewed October 31, 2016
Dear Mrs. Amelia, it's a great pleasure to receive your wonderful review. We are honored that the stay at the Hotel Santa Croce has fully met your expectations. We hope you will come back very soon. Best wishes even to your husband. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce
Responded May 16, 2017
Hotel Santa Croce
1 traveler found this review helpful. Did you?|
10.0
Greg from United States
Couple
Double or Twin Room
Stayed 2 nights in June 2016
Short stay in Florence
The owner was excellent! Helped us with perfect recommendations. The rooms are small as you might expect, but very clean and the A/C worked great. Definitely would return to Hotel Santa Croce!! We really enjoyed the personal attention. Thanks Mario.
Reviewed June 29, 2016
Dear Greg, we are truly spoiled by your amazing review, and allow me to thank you on behalf of all the Santa Croce Staff, for your lovely words. We can't wait to host you again as soon as possible. Looking forward to welcoming you back, we send you all our kind regards. Staff Hotel Santa Croce
Responded May 16, 2017
Hotel Santa Croce
1 traveler found this review helpful. Did you?|
8.7
Jae from Singapore
Couple
Stayed 3 nights in March 2013
Cozy stay in a heritage building
Attentive & friendly staffs, Clean Room & Free wifi
Easily accessible to most places of interests & shopping areas but totally not a walking distance from the train station. Without elevator for a good cause ,we have to carry the luggages up to our room on the highest floor(4th). Beside that, we have truly enjoy our stay here with good staffs attending to our needs and clean our room daily. Breakfast included which make the stay value for $$.
Reviewed April 09, 2013
Dear Jae, thank you very much for your lovely review that you shared about your stay in our Hotel. We are very happy that you had a great time here. We hope that you will return as soon as possible. Sincerely, Staff Hotel Santa Croce
Responded May 16, 2017
Hotel Santa Croce
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7.0
Yi from Singapore
Solo traveler
Stayed 2 nights in May 2012
Lovely Service
Owners speak good english and was very friendly
Location of the hotel was quite a distance from the train station, walking is not recommended. hotel has no elevator, a room on the lower floor is better if you have large bags. The friendly receptionist offered to help me with my bags at no charge. the hotel is within walking distance to many attractions and cafes. wifi was quite dodgy, keeps getting disconnected.
Reviewed June 26, 2012
Dear Yi, we're very happy to see that you appreciated your stay at Hotel Santa Croce. Regarding the distance from Santa Maria Novella Train Station, it's just 15 minutes by foot following some easy directions on our wesite. About the Wi-Fi connection, we checked with our devices and everything work well. May be, just a temporary slowdown of the Internet company. We hope to host you again asap. Sincerely, Staff Hotel Santa Croce
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Hotel Santa Croce
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10.0
Ricardo from Mexico
Group
Double or Twin Room
Stayed 1 night in September 2016
Recomendable 120%
Excelente servicio te atienden a cualquier hora incluso en la madrugada ya que nosotros hemos llegado por la madrugada. La casa es increible aun de pie desde el año 600 sientes realmente una muy buena sensacion con esta experiencia, todo el hotel incluyendo el baño estan muy limpios. Ubicado en el centro de florencia a 3 min de la plaza de la señoria caminando. Nosotros hemos recorrido todos los sitios de interes caminando y regresando varias veces al mismo hotel para ir al baño o pedir informacion para continuar. El encargado del Hotel Gabriel nos ha recomendado un restaurante a la vuelta del hotel Benvenuto que es excelente y el precio es mejor ademas de tomar un buen vino. Excelente Hotel Sin duda volvere a este mismo hotel. Ojo solo tiene 10 habitaciones esto lo hace aun más especial por el trato y exclusivo nosotros tuvimos 3 habitaciones de ellas en una noche. Gracias
Reviewed October 03, 2016
Querido Ricardo, es un gran placer recibir su maravillosa reseña. Estamos honrados de que la estancia en el Hotel Santa Croce ha cumplido plenamente sus expectativas. Esperamos que va a regresar aquí pronto. Mis mejores deseos. Sinceramente, el Personal Hotel Santa Croce
Responded May 16, 2017
Hotel Santa Croce
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12
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