Hotel Santa Croce
Via dei Bentaccordi 3, Historical Center, Florence, Italy, 50122 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Historical Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gallerie Degli Uffizi.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Bicycle rental
Valet parking
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Breakfast [free]
Bar
Coffee shop
Your dates are popular among travelersUsers are booking a place in Florence every 3 minutes on Agoda.com
Exceptional”
This hotel is beyond my expectation. The staff are friendly, welcoming and helpful to provide to get around the city. The building is a heritage ( I mean it, imagine famous MichaelAngelo's place next to it) and so enjoy your stay most of it. This is the place for people who are into arts, cultures and histories combine, if you're into historical sites. This is the best way to get around.
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Dear Michael, thank you so much for sharing your lovely and amazing experience of stay with other Guests and users of Agoda.com. We are very happy you had a very great time here and you enjoyed everything we have to offer at our Hotel. It's very important for us your excellent opinion and score. We hope you'll be back soon. Your sincerely, Staff Hotel Santa Croce
Exceptional”
The hotel and staff were wonderful. It is a perfect location for a stay in Florence, a good value. The downside for some would be no elevator but the air conditioning was great. It is a small hotel and as a single woman traveler, I felt they cared about my well being.
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Dear Karen, your wonderful words fill us with pride. We are really pleased to have met her expectations and that she felt all the warmth that we try to convey to every guest who decides to stay at the Hotel Santa Croce. We are happy to met you and look forward to having you back as a Guest. Sincerely, Staff Hotel Santa Croce
Location location location, but not a hotel”
This "hotel" is run by a couple of brothers who are super nice and helpful. The hotel consists of apartments, and our rooms were located inside the historical Florentine forum (now remodeled over years of course for commercial purposes). The room was awkwardly shaped (room not square since forum itself is oval), with a tiny bathroom (ouch...combined shower/toilet area w/mini sink) and little kitchenette (nice!) and solid A/C (thank goodness!). Despite the room size being ok for Europe, the odd shape of room and bathroom made everything feel cramped (low ceilings didn't help). Also, no daily maid service was surprise. Breakfast was limited Italian continental breakfast, with coffee/espresso service. I really wanted to love this hotel because the service was great and the location is perfect - in between everything. But I probably won't stay here again.
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We are sorry you didn't get a good impression but we would like to give explanations on each point. We have both rooms and apartments and you have chosen and booked a 28 square meter studio apartment, a very large space, especially for the historic center of Florence (we are literally 2 steps from the Uffizi Gallery and all the main sites to visit ) and the breakfast is very abundant and genuine...made of both sweet and salty food and all Guests appreciate it. You could also let us know what else you would have liked to find, we would have evaluated your request. The cleaning for the apartments during the stay are on request of the Guest since we cannot know when you are inside or outside the house, as happens for the rooms we have inside the Hotel.
Exceptional”
I would highly recommend anyone to stay at the Hotel Santa Croce. The location was phenomenal, situated in central Florence, only a 2 minute walk from the Plaza Santa Croce. When checking in, the staff gave us a detailed plan of places to eat and things to see during our two days in Florence. They also offered us fresh juices. Breakfast was good, with espresso/americanos/cappuccinos, croissants, fruit, yogurt and toast with jam. The room was clean and had all the essentials. Overall, very pleased with our stay and will return to stay here next time we are in Florence.
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Dear Guest, thank you for sharing your good experience of stay at Hotel Santa Croce and for appreciating a lot of important details, expecially our excellent location in the Heart of Historical Centre of Florence, our genuine and fresh breakfast, the cleaning of our rooms, our suggestions and in general, the customer care of our Staff. We hope to host you again in the future. Sincerely, Staff Hotel Santa Croce
Perfect place to visit Firenza !”
Hotel is in a central location where you can explore all the old city in a walking distance. The rooms are small but confortable and have everything you need. The hotel is in a calm street so it's quiet and you can sleep well (even weekends). The only thing, there is no elevator so if you have mobility restrictions, make sure to ask for a low level room. We are a young couple so even if we had the higher room (3rd floor), it wasn't a problem for us. The staff is very helpfull ! :) If you are looking for a confortable room in a central location at a very reasonable price, this is your place ! Moreover, you get a good breakfast included in this price. Would definitly choose hotel Santa Croce again :)
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Dear Francis, thank you so much for your excellent review and for sharing your amazing experience of stay at Hotel Santa Croce. We are very happy you appreciated every aspect of our property. We hope to host you again in the future. Sincerely, Staff Hotel Santa Croce
The warmest welcome EVER!”
Never have I felt more welcome or more at home! A tiny hotel nestled in the historic center of Florence. The hotel is very small and cosy and Gabriel and Mario could not have done more to make us feel welcome. Mario gave us a detailed map and literally planned out our weekend of sightseeing for us! Including a discount at a local restaurant, Trattoria Anita, which was excellent. We had difficulty finding the hotel-they recommend contacting the hotel direct before your trip so they can send detailed directions. We parked 20 minutes away and found the hotel by foot. Gabriel walked all the way back to our car with us and then drove us to the hotel himself! For 25€ per day a private garagist comes to the hotel and whisks your car away and keeps it in a private garage until the end of your stay when he delivers it back to the hotel! Outstanding.
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Dear Mrs. Amelia, it's a great pleasure to receive your wonderful review. We are honored that the stay at the Hotel Santa Croce has fully met your expectations. We hope you will come back very soon. Best wishes even to your husband. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce
Short stay in Florence”
The owner was excellent! Helped us with perfect recommendations. The rooms are small as you might expect, but very clean and the A/C worked great. Definitely would return to Hotel Santa Croce!! We really enjoyed the personal attention. Thanks Mario.
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Dear Greg, we are truly spoiled by your amazing review, and allow me to thank you on behalf of all the Santa Croce Staff, for your lovely words. We can't wait to host you again as soon as possible. Looking forward to welcoming you back, we send you all our kind regards. Staff Hotel Santa Croce
Great little hotel. Fantastic location and lovely helpful staff.”
If you want a great value for money hotel right in the heart of the old town in Florence, then look no further. We drove from the UK and the hotel sorted out valet parking for our car, so we could relax straight away. The hotel was literally a couple of minutes from several of the main attractions and just a short stroll to many others. The staff couldn't have been more helpful and helped make our stay in the loveliest city I have ever visited, truly memorable.
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Dear David, it has been a pleasure to have had you as our Guests and thank you so much for your lovely words. We are very happy you appreciated everything we have to offer here and all of our tips for better living the city. We hope to host you again during your next trip in Florence. Sincerely, Staff Hotel Santa Croce
Very good”
Good hotel in the center of Florence. The hotel is in the historical area of Florence and a lot of main tourist sights are nearby. Note that the building is old so it can feel a bit run down, and if you book an economy single room, your room will be on the ground floor right next to their kitchen. The room and the bathroom were fine though.
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Dear Ethan, thank you for sharing your good experience of stay at Hotel Santa Croce and for appreciating a lot of important details, expecially the charme of our Ancient Building, our excellent location in the Heart of Historical Centre of Florence next to the house where the illustrious Michelangelo Buonarroti grew up and the Customer Care of our Staff. We hope to host you again in the future. Sincerely, Staff Hotel Santa Croce
Ask for a room on a lower floor”
Pros: staff were lovely, coffee & breakfast was nice, location great, bed was comfy. Cons: No lift and I was on the third floor! Ask for a lower room when you book unless you like stairs. The hotel was lovely. took ages for hot water in shower to come through but that has been common in my stays in Italy, not wheelchair friendly (if you need that).
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Dear Jordana, thank you for the excellent review you have written about you stay. Regarding hot water, it works perfectly. Maybe you didn't use the adjustment knob properly but you could ask for it at desk and we would immediately show you how it works. Regarding wheelchair access, we remind you that our Hotel is a 600-year-old historical building in the heart of the historical center of Florence and it is clearly specified that we don't have access to people in wheelchairs. It's certainly not because we don't want but just because the building is very old and it's not possible to do changes to make comfortable the stay also at Guests with motor disabilities. Instead, for luggage, our staff always carries them into the room, even if this service is not provided in a hotel of our category. Thank you for choosing us, we hope to welcome you again in the future. Sincerely, Staff Hotel Santa Croce
Great location, friendly staff”
This hotel has a great location, is clean and the staff is very friendly and helpful. I had the single room, small but clean. I didn't like the fact that is no door to separate the room to bathroom and was a strong smell of a perfume in the room.
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Dear Loredana, thank you so much for your good review and for sharing your lovely experience of stay at Hotel Santa Croce. Regarding the room you booked, it's an economy small single room with single bed and bathroom en suite (as clearly written in the description) and being a room for a single person, there isn't a door to separate the room so as not to make the spaces even smaller. Regarding the pleasant fragrance, it's the same that is used in all rooms and throughout the Hotel. We are sorry that you don't like it, you could say it and we would have simply removed the deodorant from your room. We hope to host you again in the future. Sincerely, Staff Hotel Santa Croce
Mid rooms possibly besy”
The communication prior and during my stay was great as was the willingness to help and to respond as required. Nice breakfast, thank you. Great central location. It is an old building, so no surprises, like many there is no lift. The lovely manager carried my bag upstairs though. I was on the top floor and asked to be moved which they accommodated. Too steep. The room on the ground floor though is quite noisy from outside and also the breakfast room and communal toilet adjoining. I expect the rooms on L 2& 3 are better for those things.
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Dear Helen, thank you for sharing your nice experience of stay at Hotel Santa Croce and for appreciating a lot of important details, expecially our excellent location in the Heart of Historical Centre of Florence and the Customer Care of our Staff. Regarding the stairs, you know, our Hotel is an historic buildings of more than 500 years old. However, we appreciated that you remember that our staff brought your luggage into the room and they took them back when you left, as we do with all of our Guests, even if this service is not normally included in a hotel of our category. We hope to host you again in the future. Sincerely, Staff Hotel Santa Croce
Cozy stay in a heritage building”
Easily accessible to most places of interests & shopping areas but totally not a walking distance from the train station. Without elevator for a good cause ,we have to carry the luggages up to our room on the highest floor(4th). Beside that, we have truly enjoy our stay here with good staffs attending to our needs and clean our room daily. Breakfast included which make the stay value for $$.
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Dear Jae, thank you very much for your lovely review that you shared about your stay in our Hotel. We are very happy that you had a great time here. We hope that you will return as soon as possible. Sincerely, Staff Hotel Santa Croce
A nice hotel in a great location”
Lovely little hotel with friendly staff. Location is excellent for sightseeing. All in all we had a pleasant stay
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Dear Anthony, thank you so much for your excellent review and for sharing your amazing experience of stay at Hotel Santa Croce. We are very happy you had a great time here and we hope to host you again as soon as possible. Sincerely, Staff Hotel Santa Croce
Lovely Service”
Location of the hotel was quite a distance from the train station, walking is not recommended. hotel has no elevator, a room on the lower floor is better if you have large bags. The friendly receptionist offered to help me with my bags at no charge. the hotel is within walking distance to many attractions and cafes. wifi was quite dodgy, keeps getting disconnected.
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Dear Yi, we're very happy to see that you appreciated your stay at Hotel Santa Croce. Regarding the distance from Santa Maria Novella Train Station, it's just 15 minutes by foot following some easy directions on our wesite. About the Wi-Fi connection, we checked with our devices and everything work well. May be, just a temporary slowdown of the Internet company. We hope to host you again asap. Sincerely, Staff Hotel Santa Croce
Very good”
Although the room is not big, but the staff are quite helpful and nice. The location is quite good beside a lot if tourist spots. However, the wifi signal was a little bit weak at the second floor. Overall, it is good and highly recommended.
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Dear Kuan, thank you very much for giving us this excellent score and for sharing your wonderful experience of stay at Hotel Santa Croce. We hope to host you again in the future. Sincerely, Staff Hotel Santa Croce
Lovely”
Tiny boutique hotel 12 rooms on 4 floors staff terrific nice cold breakfast choices
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Dear Brenda, we are really happy that you enjoyed every moment of your stay with us and for appreciating the charme of our ancient building. We can't wait to host you again as soon as possible. Looking forward to welcoming you back, we send you all our kind regards. Staff Hotel Santa Croce
Gooe choice”
Friendly and welcoming staff, the breakfast included in the room rate was good to fuel you for the morning walk to Florence's attractions. Mario and Gabrielle were there to offer tips and suggestions to maximize your time. All in all, a great stay.
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Dear Roberto, thank you so much for sharing your lovely experience of stay with other Guests and reades. We are very happy you had a very great time here and you enjoyed everything we have to offer, it's very important for us. We hope you'll be back soon. Your sincerely, Staff Hotel Santa Croce
Exceptional”
The rooms are very small. However all we did was sleep there so it worked. The staff was very kind and the breakfast was nice.
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Dear Don, thank you for sharing your great experience of stay at Hotel Santa Croce and for appreciating a lot of important details, expecially our the Customer Care of our Staff and our genuine and fresh breakfast. Regarding the sizes of room, we remind always that they are clearly written in the descriptions of each room before confirming the reservation, so we cannot be more sincere and transparent. You just have to read the features more carefully and choose the room which is suits your particular needs. We hope to host you again in the future. Sincerely, Staff Hotel Santa Croce
Awesome stay at the charming hotel Santa Croce ”
We stayed here for 3 nights. Great location in a real foodie neighbourhood. Close to shops, cafes, heaps of restaurants. Close to the river too if you want to cross the bridge. The staff were fantastic. Really helpful and friendly, polite ppl. They spoke English and humoured us when we tried Italian. Great stay. Highly recommended
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Dear Joseph, Thank you so much for sharing your lovely experience at Hotel Santa Croce, we are delighted you had a great time with us. We hope to host you and your wife again as soon as possible. Sincerely, Staff Hotel Santa Croce