Travelling to Indonesia? Read all updated requirements before you book.
Balcony/terrace, Hotel Santika Jemursari in Surabaya
Hotel Santika Jemursari
Sanggar Agung Temple - 1.69 km from property, Hotel Santika Jemursari in Surabaya
Bungkul Park - 3.02 km from property, Hotel Santika Jemursari in Surabaya
Monkasel (Submarine Monument) - 4.57 km from property, Hotel Santika Jemursari in Surabaya
Hotel Santika Jemursari
Hotel Santika Jemursari

Removed from saved list

8.1

Excellent

719 reviews

719 reviews

Breakfast11
Housekeeping8
Food & Dining2
See map
See map

8.0

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Surabaya's Zoo
2.8 km
Bungkul Park
3.0 km
Surabaya Town Square
3.5 km
Monkasel (Submarine Monument)
4.6 km
Masjid Nasional Al Akbar Surabaya
5.3 km
Closest landmarks
GOR SMA Negeri 16 Surabaya
370 m
Puskesmas Sidosermo
600 m
Indogrosir Pusat Perkulakan
650 m
Posyandu Kencur 2
670 m
klinik Cipta Husada medika
730 m

Hotel Santika Jemursari

Jl. Raya Jemursari No. 258, Rungkut, Surabaya, Indonesia - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Rungkut part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Spa

Front desk [24-hour]

BBQ facilities

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money8.0
Distance to city center10 km
Location rating8.0
Nearest airportJuanda International Airport (SUB)
Distance to airport8.1 km

Rooms available at Hotel Santika Jemursari

Very good
Room comfort & quality

7.9

1 King Executive Balcony
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Room King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Room Twin
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Room King
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Double Room with Balcony
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
Enter dates to see prices
Executive Room with Balcony
...
  • Room size: 28 m²/301 ft²
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 20 m²/215 ft²
  • 1 double bed or 2 single be...
Enter dates to see prices
Double Room
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Executive Room
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices
Standard Room
...
  • Room size: 16 m²/172 ft²
Enter dates to see prices

Frequently asked questions

Does Hotel Santika Jemursari offer shuttle service for getting around?

For your convenience when traveling around the city, Hotel Santika Jemursari offers None right at your doorstep making it easy for you to get to places quickly.

Does Hotel Santika Jemursari offer spa services?

You can benefit from your stay at Hotel Santika Jemursari far more by enjoying the benefits of the property's available spa services that are offered for all its valuable guests to make your evening or night even better.

Does Hotel Santika Jemursari offer laundry services?

Yes! Hotel Santika Jemursari includes laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

What is the typical travel time to a nearby airport from Hotel Santika Jemursari?

The average travel time to get from Hotel Santika Jemursari to the airport is 25 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.

When was Hotel Santika Jemursari built?

Hotel Santika Jemursari was built in 2011.

At what time of the year is Hotel Santika Jemursari most popular?

Hotel Santika Jemursari's most popular month where verified guests travelers have stayed the most is in January.

What payment cards are supported at Hotel Santika Jemursari?

Hotel Santika Jemursari accepts up to 3, with payment card options such as American Express, Visa, and MasterCard.

What is the typical rating that verified Couples' have given to Hotel Santika Jemursari?

Verified couple travelers that have stayed at this property have given Hotel Santika Jemursari an average rating of 8.3. You can look up on more descriptive customer critiques, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that past Group travelers have given to Hotel Santika Jemursari?

Verified group travelers that have stayed at this property have given Hotel Santika Jemursari an average rating of 7.8. You can find more comprehensive customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Hotel Santika Jemursari?

Verified local travelers that have stayed at this property have given Hotel Santika Jemursari an average rating of 9.1. You can look up on more detailed customer reviews, and feedback for this property down in the review section.

What is the closest train, metro, or bus station to Hotel Santika Jemursari?

The closest train, metro, or bus station is Benteng, 10268.02 m away from Hotel Santika Jemursari.

What people love about Hotel Santika Jemursari

  • 10

    Exceptional
    Cleanliness

    "Bedsheet, towels all are clean and white."

    Kristina

    |

    July 12, 2022

  • 10

    Exceptional
    Cleanliness

    "Santika Hotel jemursari has a big, clean and comfortable room."

    Emilia

    |

    November 18, 2020

  • 8.4

    Excellent
    Location

    "The hotel situated in strategic area, many restaurant nearby."

    Prima

    |

    July 17, 2022

Property ranking|Compared to 1,018 Surabaya properties
See all rankings
Room comfort score
7.9/10
Room size
24 sqm.
Cleanliness score
8.3/10
Service score
8.3/10
Better than
98
%
of Surabaya properties
Bigger than
89
%
of Surabaya properties
Better than
81
%
of Surabaya properties
Better than
78
%
of Surabaya properties
Overall rating:

8.1

Excellent
719 reviews
Cleanliness
8.3
Facilities
7.8
Location
8.0
Read all reviews >
More about Hotel Santika Jemursari

More about Hotel Santika Jemursari

Experience Comfort and Convenience at Hotel Santika Jemursari in Surabaya

Hotel Santika Jemursari in Surabaya is a 3.0 star hotel that offers a variety of facilities to ensure a comfortable and convenient stay for its guests. The hotel provides 24-hour room service, laundry service, valet parking, concierge, safety deposit boxes, and airport transfer. Guests can enjoy a delicious meal at the hotel's restaurant, coffee shop, or bar, or shop for souvenirs at the gift/souvenir shop or convenience store. The hotel also features a fitness center, spa, massage, and BBQ facilities for relaxation and recreation. The rooms are equipped with air conditioning, bathrobes, daily newspaper, hair dryer, television, mini bar, balcony/terrace, satellite/cable TV, and Wi-Fi. Shuttle service, dry cleaning, car hire, luggage storage, ticket service, and daily housekeeping are also available. Guests can start their day with a breakfast buffet and park their car for free at the onsite car park or designated smoking area.

Luxurious Room Types at Hotel Santika Jemursari

Hotel Santika Jemursari offers a variety of luxurious room types for its guests. These include the spacious and elegant 1 King Executive Balcony, featuring a comfortable king-sized bed and a private balcony with stunning views. For those seeking a deluxe experience, the Deluxe Room King offers a cozy and intimate atmosphere with a double bed, while the Deluxe Room Twin provides ample space and comfort with two single beds. The Executive Room King is perfect for business travelers, offering a spacious layout with a double bed and plenty of room to work and relax.

Explore the Best of Surabaya from Hotel Santika Jemursari

Located in the heart of Surabaya, Hotel Santika Jemursari is surrounded by some of the city's most popular landmarks and attractions. Just a short distance away, guests can visit the majestic Masjid Nasional Al Akbar Surabaya, one of the largest mosques in Southeast Asia. Families traveling with children will enjoy spending time at Suroboyo Carnival Park, an amusement park with thrilling rides and attractions. For those looking to shop, Royal Plaza Surabaya and City of Tomorrow (CITO) are both within easy reach and offer a wide range of stores and restaurants. Additionally, Marina Plaza is just a few minutes away, providing guests with access to a variety of water sports and activities. With so much to see and do in the area, Hotel Santika Jemursari is the perfect base for exploring Surabaya.

Clean and Comfortable Rooms with Exceptional Breakfast

Hotel Santika Jemursari in Surabaya, Indonesia is highly praised for its big, clean, and comfortable rooms. Customers have noted that the rooms are spotless, making for a very pleasant stay. The staff is also highly regarded, with many guests noting their helpfulness and friendliness. The hotel's exceptional breakfast is also a standout feature, with guests raving about the quality and variety of the food. Overall, customers have had a very positive experience at Hotel Santika Jemursari and many have expressed a desire to return in the future.

Experience Exceptional Comfort and Service at Hotel Santika Jemursari

Hotel Santika Jemursari in Surabaya, Indonesia has consistently received high ratings from its satisfied guests. With an overall score of 8.1, this hotel has proven to be a popular choice among travelers. Guests have praised the exceptional cleanliness of the hotel, with a score of 8.3, as well as the outstanding performance of the staff, with a score of 8.3. The hotel's location has also been highly rated, with a score of 8.0. Guests have found the hotel to be a great value, with a score of 8.0 for its reasonable prices. The facilities and food and dining options have also received positive reviews, with scores of 7.8 and 7.9 respectively. Whether you're traveling for business or pleasure, Hotel Santika Jemursari offers a comfortable and enjoyable stay with exceptional service from its staff. Book your stay today and experience the best that Surabaya has to offer.

Show less

Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

Breakfast

41 mentions

Housekeeping

33 mentions

Food & Dining

19 mentions

Swimming Pool

5 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Access
  • Front desk [24-hour]
  • Pets allowed
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Daily newspaper
  • Free bottled water
  • Hair dryer
  • Refrigerator
  • Shower
  • TV [flat screen]

Food and dining

Breakfast options
  • Buffet

Location

Jl. Raya Jemursari No. 258, Rungkut, Surabaya, Indonesia
Very good
Location

8

Airports
  • Juanda International Airport (SUB)
    8.1 km
  • Abdul Rachman Saleh Airport (MLG)
    69.6 km
Public transportation
  • Wonokromo Railway Station
    2.4 km
  • Margorejo
    2.5 km
Hospital or clinic
  • Puskesmas Sidosermo
    600 m
Shopping
  • Tunjungan Plaza
    5.7 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Surabaya's Zoo
    2.8 km
  • Bungkul Park
    3.0 km
  • Surabaya Town Square
    3.5 km
  • Monkasel (Submarine Monument)
    4.6 km
  • Masjid Nasional Al Akbar Surabaya
    5.3 km
  • Tunjungan Plaza
    5.7 km
  • Pakuwon Food Festival
    6.5 km
  • Suramadu National Bridge
    7.2 km
  • Tugu Pahlawan
    7.7 km
  • Sampoerna Museum
    9.4 km
Nearby landmarks
  • GOR SMA Negeri 16 Surabaya
    370 m
  • Puskesmas Sidosermo
    600 m
  • Indogrosir Pusat Perkulakan
    650 m
  • Posyandu Kencur 2
    670 m
  • klinik Cipta Husada medika
    730 m
  • Apotik Sentra Medika
    840 m
  • Chicco Swalayan
    890 m
  • Apotik SABA
    910 m
  • Klinik Hewan - Little Paw
    910 m
  • Rumah Batik Jawa Timur
    940 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until05:00
Getting around
  • Airport transfer fee150000 IDR
  • Distance from city center10 km
  • Travel time to airport (minutes)25
Extras
  • Breakfast charge (unless included in room price)95000 IDR
  • Daily Internet/Wi-Fi fee15000 IDR
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 105
  • Room voltage220
  • Year property opened2011
  • Most recent renovation2012
Parking
  • Daily parking fee000 IDR

Reviews of Hotel Santika Jemursari from real guests

Provided by verified guests of Agoda
8.1
Cleanliness8.3
Facilities7.8
Location8.0
Room comfort and quality7.9
Service8.3
Value for money8.0
High score for Surabaya
Rating
9+ Exceptional (87)
8-9 Excellent (90)
7-8 Very Good (189)
6-7 Good (50)
<6 Below Expectation (68)
Time of the year
Mar - May (117)
Jun - Aug (130)
Sep - Nov (122)
Dec - Feb (115)

Show reviews that mention 

Showing 484 verified guest comments
12345
10.0
Exceptional
Elize from Indonesia
Family with young children
Deluxe Room King
Stayed 1 night in March 2023

Great”

Strategic location with many food options nearby...the room is also nice. The breakfast is delicious, my child loves it.

Reviewed March 26, 2023

See room deals

10.0
Exceptional
abdul from Indonesia
Family with teens
Deluxe Room Twin
Stayed 1 night in July 2022

Clean and tidy”

All services are in accordance with Santika Group standards, only the towels need to be changed more often to make it more comfortable

Reviewed January 12, 2023

See room deals

10.0
Exceptional
susana from Indonesia
Business traveler
Deluxe Room Twin
Stayed 1 night in November 2022

Great hotel”

Breakfast with various menus. Lots of Traditional Indonesian cuisine with great taste and great presentation.

Reviewed November 13, 2022

See room deals

10.0
Exceptional
Ritawati from Indonesia
Family with teens
Deluxe Room
Stayed 4 nights in December 2022

The best”

Staff ramah, pelayanan ok Sarapan enak, suasana nyaman

Reviewed December 18, 2022

See room deals

10.0
Exceptional
Emilia from Indonesia
Family with young children
Deluxe Room Twin
Stayed 1 night in October 2020

Big Room”

Santika Hotel jemursari has a big, clean and comfortable room. Easy to get food.

Reviewed November 18, 2020

See room deals

10.0
Exceptional
Kristina from Indonesia
Family with teens
Deluxe Room Twin
Stayed 3 nights in April 2022

Exceptional”

Bedsheet, towels all are clean and white. Lovely

Reviewed July 12, 2022

See room deals

10.0
Exceptional
Wulan from Indonesia
Family with young children
Deluxe Room Twin
Stayed 1 night in May 2022

Exceptional”

Affordable, cozy and great breakfast. I enjoyed staying here

Reviewed June 24, 2022

See room deals

8.8
Excellent
Yonathan from Indonesia
Solo traveler
Executive Room King
Stayed 1 night in April 2022

Good enough”

It is a good hotel. And the breakfast is good too.

Reviewed November 02, 2022

See room deals

Dear Mr. Yonathan, It is our greatest pleasure to read that you had enjoyed your stay at Hotel Santika Jemursari Surabaya and that our services and facilities exceeded your expectations. On behalf of all staff here, I look forward to welcoming you back to enjoy another great experience with us. Kind Regards, Anis Binanggal - General Manager

Responded November 07, 2022
Hotel Santika Jemursari
8.4
Excellent
Prima from Indonesia
Couple
Deluxe Room King
Stayed 3 nights in July 2022

Excellent”

The hotel situated in strategic area, many restaurant nearby. But don't expect too much on the facilities. The phone is broken so if you need something you have to receptionist in the lobby. You couldn't get extra key card, because the system couldn't support.

Reviewed July 18, 2022

See room deals

7.6
Very good
George from Indonesia
Couple
Deluxe Room King
Stayed 3 nights in January 2022

good hotel”

all things are good except price could be better

Reviewed January 16, 2023

See room deals

6.8
Good
SURYANTO from Indonesia
Couple
Deluxe Room King
Stayed 1 night in May 2022

Good enough ”

Need more revitalization for some part of rooom. For example: he air con, the toilet and the towel

Reviewed May 29, 2022

See room deals

6.4
Good
Fieke from Indonesia
Couple
Deluxe Room King
Stayed 1 night in November 2020

Good”

Rooms are old, water leaking and breakfast not good

Reviewed November 10, 2020

See room deals

6.0
Dityas from Indonesia
Business traveler
Deluxe Room King
Stayed 2 nights in September 2021

Just an ordinary hotel”

Centrally located

Reviewed September 24, 2021

See room deals

9.3
Exceptional
Djoko from Indonesia
Business traveler
Stayed 1 night in February 2014

Excellent! Will come again.”

No. 1 the Breakfast, No. 2 the cleanliness. No. 3 the friendly and helpful staff

Staying at Hotel Santika Jemursari, Surabya was a wonderful experience. The rooms were extremely clean, the staff were very friendly and helpful. Hot water in abundance. But most of all, the breakfast included in the roomrate, came as a total surprise. Those who value and can appreciate Indonesian traditional food and beverages will feast their eyes and palates on the wide variety of dishes and drinks offered. Thank you, Santika Jemursari, for making my stay an extraordinary experience.

Reviewed February 12, 2014

See room deals

8.7
Excellent
Lilik from Indonesia
Solo traveler
Stayed 1 night in October 2013

A comfortable hotel”

Delicious Breakfast, Clean Room, Attentive Staff

This is my second time staying at this hotel. Santika Jemursari has criterias that must be owned by a comfortable hotel such as clean room, attentive staff, and fast chek in/out. As a bonus, they also served a wide variety of buffet breakfast. I definitely will stay in this hotel when i have chance to visit Surabaya.

Reviewed November 02, 2013

See room deals

9.3
Exceptional
Patricia from United States
Group
Stayed 1 night in April 2012

Nice hotel and very close to airport.”

Helpful staff and amazing breakfast selection

I stayed one night at santika jemursari hotel while transiting to eastern Indonesia. The hotl is perfect for travelers needing to stay near the airport. The rooms are modern and clean if on the small side. Their breakfast buffet was incredible in its sheer scope and deliciousness.

Reviewed May 20, 2012

See room deals

7.7
Very good
Sven from Germany
Family with young children
Stayed 1 night in August 2012

Cozy hotel but receptionist was cold”

Room was clean and neat, very quiet despite it's location. Easy to reach and close to the airport.

My younger sister, me and my 6 year old daughter stayed at the hotel santika jemursari for only a couple of hours, therefore can't say much about it. We arrived at the hotel at 10:30 in the evening and left at 6 the following morning, we arrived at the hotel with 2 huge luggages and were struggling to get them out of the car but no one was helping despite the doorman was standing just 2 meters away from us, he didn't even ask or greet us, we were standing outside for quite sometime hoping that he'll approach us or at least notice that we're guests, but he didn't, so I and my 6 year old daughter went in for check in while my sister stayed outside to look after the luggages and again I was a bit disappointed as the receptionist was quite unfriendly towards us at first, but then once she realize that the room was paid and everything, her attitude changed and even called the doorman to bring the luggages in and escorted us to our cozy and neat room. One suggestion to the stuffs : please treat your guests with equality and don't differentiate them by their appearance or skin color. The hotel itself is very new, clean, cozy and tidy. I'd like to recommend to anyone to stay at this hotel and I personally would maybe stay again for our next visit.

Reviewed August 31, 2012

See room deals

9.7
Exceptional
Ivan from Indonesia
Business traveler
Stayed 4 nights in March 2014

Very satisfied with the breakfast buffet ”

Breakfast, cleanliness, staff

It was pleasant during my business stays in Santika Jemursari for five days. My main points are the food and the cleanliness. Both all good as I was expected. If you stay with kids, you may want a wider TV channels option.

Reviewed March 31, 2014

See room deals

9.6
Exceptional
Neil from Australia
Business traveler
Executive Room King
Stayed 2 nights in February 2017

Great option for an economic stayover”

The hotel is very well managed and, as expected from the Santika stable, is physically in very good condition. Rooms are comfortable and the in-house dining options are excellent. Perhaps the one negative in terms of facilities is the lack of a pool. Otherwise, it pushed all the right buttons for this trip and I will continue to use it for future travel to Surabaya.

Reviewed February 12, 2017

See room deals

8.3
Excellent
Yanuar from Indonesia
Couple
Stayed 1 night in October 2012

Good hotel with nice and friendly staffs”

Nice and friendly hotel staffs

Overall, it was a good experience staying at Santika Jemursari. The hotel staffs were nice and friendly and the room was super clean. The only negative thing is about the noise; we can still hear clearly people talking from the room next door or in the hallway

Reviewed October 23, 2012

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss