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Very good7.4
Based on 162 reviews
90% would recommend to a friend
Hotel Santika Kelapa Gading
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7.4 Very good location
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7.4Location
  • Air conditioning

  • Room service [24-hour]

  • Airport transfer

  • Garden

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Room choices
Executive Suite room
...
  • City view
  • 30 m²
  • 1 king bed
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Superior Room King
...
  • City view
  • 21 m²
  • 1 double bed
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Deluxe Room King
...
  • City view
  • 26 m²
  • 1 double bed
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Superior Room Twin
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  • City view
  • 21 m²
  • 2 single beds
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Deluxe Double or Twin Room
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  • 25 m²
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Nearest essentials

Airports
  • 13 kilometers to
  • Halim Perdanakusuma International Airport (HLP)
  • 26 kilometers to
  • Soekarno Hatta International Airport (CGK)
Public transportation
  • 3.9 kilometers to
  • Pulo Gadung Terminal Bus Station
  • 7 kilometers to
  • Kemayoran Railway Station
Hospital or clinic
  • 650 meters to
  • Rumah Sakit Mitra Keluarga Kelapa Gading
Pharmacy
  • 700 meters to
  • Century Healthcare
Convenience store
  • 850 meters to
  • Indomaret
Cash withdrawal
  • 350 meters to
  • ATM

More about

An overview

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Verified guest reviews

Agoda Reviews (162)
Booking.com Reviews (159)

6.0

Filter by guest type:
Very good
  • Cleanliness 7.6
  • Facilities 6.7
  • Location 7.4
  • Room comfort and quality 7.5
  • Service 7.5
  • Value for money 7.3
Very good
  • Cleanliness 7.4
  • Facilities 6.5
  • Location 7.0
  • Room comfort and quality 7.3
  • Service 7.4
  • Value for money 7.1
Very good
  • Cleanliness 8.4
  • Facilities 7.1
  • Location 7.7
  • Room comfort and quality 7.8
  • Service 7.9
  • Value for money 7.7
Very good
  • Cleanliness 7.5
  • Facilities 7.0
  • Location 7.3
  • Room comfort and quality 7.3
  • Service 7.4
  • Value for money 7.8
Very good
  • Cleanliness 7.0
  • Facilities 6.4
  • Location 7.6
  • Room comfort and quality 7.3
  • Service 7.0
  • Value for money 6.7
Very good
  • Cleanliness 7.3
  • Facilities 8.0
  • Location 7.3
  • Room comfort and quality 7.8
  • Service 7.6
  • Value for money 7.8
Very good
  • Cleanliness 8.0
  • Facilities 6.0
  • Location 8.7
  • Service 7.3
  • Value for money 8.7
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Room type
  • Deluxe Room King
  • Superior Room King
  • Executive Suite room
  • Superior Room Twin

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Showing 121 verified guest comments
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10.0
Edwin from Malaysia
Business traveler
Superior Room King
Stayed 2 nights in August 2017
Good Service”
The hotel is next to the a mall with a supermarket and few cafe. The service is good and the room is clean
Reviewed August 20, 2017
Did you find this review helpful? |
6.8
Surya from Indonesia
Business traveler
Superior Room King
Stayed 1 night in February 2017
Good”
far from mini market, nice hotel nice room.
Reviewed August 02, 2017
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7.6
Haryanto from Indonesia
Couple
Superior Room King
Stayed 2 nights in July 2017
Very good”
Hotel is fine, breakfast very extended. The bed was excellent 👍👍and very clean! The bathroom was good, the shower 😀👍👍 and the staff very kind.
Reviewed July 21, 2017
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8.4
Ukpong from United Kingdom
Couple
Superior Room King
Stayed 1 night in April 2017
Value for money”
a little bit of distance to get to Mal Kelapa Gading, you need taxi to do that.. other wise it was convenient. We recommend breakfast. Overall rating 4 stars, if they had a swimming pool it would be 5 stars.
Reviewed July 15, 2017
1 traveler found this review helpful. Did you? |
5.2
Harry from Indonesia
Family with young children
Superior Room Twin
Stayed 3 nights in June 2017
Bad experience..”
a lot of mosquitoes in the room
Reviewed July 01, 2017
Did you find this review helpful? |
6.0
Marlix from Indonesia
Solo traveler
Superior Room King
Stayed 2 nights in April 2017
smoky smell in a room, aircon not cold”
stayed here for 2 nights room smell like cigarette (non smoking room) and aircon not cold already complained to reception next morning and leave my key for room treatment but when I get back at night still same
Reviewed May 30, 2017
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8.8
Edwin from Malaysia
Business traveler
Superior Room King
Stayed 2 nights in May 2017
Clean room”
The room is clean but pretty noise due to an event.
Reviewed May 12, 2017
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5.2
Prajna from Indonesia
Solo traveler
Superior Room King
Stayed 3 nights in May 2017
bad. cleanliness and service should be improved”
I stayed for 3 nights in superior room by myself. First, the refrigerator wasn't working. Second, there's no hot water running through the 3 nights when I stayed. And worse I found blood stain on the towel. Seriously?! As if it can get any worse, on the last day, i got message from my credit card company that santika charge 1.4 millions rupiah. I shocked and called from the room asking what was that for and the receptionist didn't want to accept that she was misunderstood about the payment through the agoda service. So apparently she charged one more time with my CC without my concerns at first because she though I hadn't pay through agoda. I was dissapointed and when I call from my room , the operator keeps denying about the charges and keeps turnover the phone to someone else. Seriously for "Santika" brand name I expect more.
Reviewed May 05, 2017
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8.0
Rita from Indonesia
Business traveler
Superior Room King
Stayed 3 nights in March 2017
Good hotel, good location”
Good hotel, good location, but no swimming pool
Reviewed April 05, 2017
Did you find this review helpful? |
6.8
Tjhin from Indonesia
Business traveler
Superior Room King
Stayed 1 night in March 2017
Shopping Mall Become Hotel”
This premise supposed to be shopping mall, and some parts are still shopping mall. Parking lot is huge, but the Hotel entrance a bit not friendly, although there are many sign. The design are too simple, the hotel it self, are very calm, since no many guest check in. Breakfast quietly ok, many variation, less than Santika Premiere. But the taste was ok. Room was comfort, and the toilet a bit oversize. Over all it was comfort to stay here, unless nothing you can see from your window, if you open the curtain, you only can see the aircon outdoor unit.
Reviewed April 05, 2017
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