Hotel Santika Mataram
See all photos
Superior Room King - Bedroom, Hotel Santika Mataram in Lombok
Lobby, Hotel Santika Mataram in Lombok
Facilities, Hotel Santika Mataram in Lombok
Swimming pool, Hotel Santika Mataram in Lombok
Restaurant, Hotel Santika Mataram in Lombok
Exterior view, Hotel Santika Mataram in Lombok
Remove from saved list

Hotel Santika Mataram

3 stars out of 5
Jalan Pejanggik No.32, Selaparang Mataram - Nusa Tenggara Barat, Mataram, Lombok, Indonesia - See map

Discover the charm of Mataram, Lombok at Hotel Santika! Perfect for two travelers, the beachfront hotel offers a rejuvenating indoor pool and personalized tour arrangements for an unforgettable stay. Enjoy air-conditioning, a private balcony/terrace, and complimentary Wi-Fi in the comfortable rooms with stunning city views. Explore nearby landmarks like Mataram Mall and Islamic Center Mosque. With great location, delicious breakfast, friendly staff, and clean rooms, Hotel Santika is the ideal choice for your Lombok adventure! [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

Inside city center

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersUsers are booking a place in Lombok every 1 minutes on Agoda.com

Based on 661 verified reviews

Location

8.7

Cleanliness

8.6

Service

8.5

Facilities

8.4

Value for money

8.3

Room comfort and qua...

8.1

See map

8.7Excellent

Location rating score

Excellent location - Inside city center
Excellent for walking
More details on walking
Parking
FREE
Walkable places
Lapangan Kantor Gubernur NTB
60 m
Mataram City Park
260 m
Lapangan Umum Mataram
260 m
Taman Sangkareang
280 m
Narmada Park
330 m
Popular landmarks
Senggigi Beach
11.5 km
Gili Islands
26.1 km
Gili Trawangan
26.8 km
Selong Belanak Beach
31.2 km
Mawun Beach
37.4 km
Closest landmarks
Klinik Flamboyan
120 m
Office of the Governor
130 m
Mataram Hospital
200 m
Apotek Masyarakat III
230 m
Rumah Sakit RSAD Wirabakti
260 m
Value for money8.3
Distance to city center3. Km
Location rating8.7
Nearest airportLombok International Airport (LOP)
Distance to airport26.9 km

Rooms available at Hotel Santika Mataram

Excellent
Room comfort & quality

8.1

Deluxe Room King
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Room King
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Room Twin
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Suite - Breakfast Included
...
  • Room size: 41 m²/441 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Suite
...
  • Non-smoking
  • Kitchenette
  • 1 king bed
Enter dates to see prices
Santika Suite
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices
Suite
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices
Suite
...
  • Room size: 35 m²/377 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Hotel Santika Mataram have bars on-site?

Enjoy your holiday the finest way with a beverage in your hand at Hotel Santika Mataram's bar readily available right in front of your doorstep for whenever you need a sip or two.

Does Hotel Santika Mataram offer airport transfer?

Hotel Santika Mataram offers airport transfer service upon request! Additional charges may apply. To request, check the box on the booking form just before the payment page.

Does Hotel Santika Mataram have a swimming pool?

While relaxing at Hotel Santika Mataram, you can take pleasure in the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.

Does Hotel Santika Mataram provide laundry services?

Yes! Hotel Santika Mataram provides laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

Is car parking available at Hotel Santika Mataram?

Hotel Santika Mataram has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What types of facilities are available for children at Hotel Santika Mataram?

While on a trip with your family, your kids can also enjoy the fun in sports and recreation facilities offered at Hotel Santika Mataram such as kids pool.

What measures does Hotel Santika Mataram take in terms of hygiene, safety, and cleanliness?

Hotel Santika Mataram adhere to our mandatory standard for cleanliness and safety by supplying hand sanitizer and daily disinfection in common areas. This property also comes equipped with doctor/nurse on call, first aid kit, staff trained in safety protocol, free face masks, temperature check for guests and staff, and body thermometer for more completed safety precautions and hygiene protocols.

How many floors does Hotel Santika Mataram have?

Hotel Santika Mataram has a total of 3 floors.

What is the verified guest review consensus about Hotel Santika Mataram's beds?

71.0% of our verified guest critiques have given a positive review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Hotel Santika Mataram down in the review section.

What is the verified guest review consensus about Hotel Santika Mataram's view?

67.0% of our past visitor critiques have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Hotel Santika Mataram down in the review section.

What is the verified guest review consensus about Hotel Santika Mataram's coffee?

100.0% of our past visitor assessments have given a positive review and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for Hotel Santika Mataram down in the review section.

What dining places are in close proximty of Hotel Santika Mataram?

Hotel Santika Mataram’s neighborhood is Mataram which includes favorite restaurants such as Taliwang Irama.

More about Hotel Santika Mataram

More about Hotel Santika Mataram

Experience Comfort and Convenience at Hotel Santika Mataram

Located in the heart of Lombok, Indonesia, Hotel Santika Mataram offers a delightful stay for both business and leisure travelers. With its strategic location just 3 kilometers from the city center, guests can easily explore the vibrant attractions and immerse themselves in the rich culture of the island. Built in 2012, this 3-star hotel boasts 123 well-appointed rooms, ensuring a comfortable and memorable experience for every guest. Check-in at Hotel Santika Mataram starts from 02:00 PM, allowing you to settle in and unwind after your journey. The hotel's close proximity to the airport, which is just a 45-minute drive away, makes it a convenient choice for travelers. Whether you're arriving for a business meeting or embarking on a tropical adventure, this hotel offers a hassle-free and seamless experience. At Hotel Santika Mataram, guests can enjoy a worry-free stay with their children. The hotel's child policy allows children between the ages of 2 to 5 to stay free of charge. This family-friendly accommodation ensures that every member of the family feels welcome and comfortable. With its warm and inviting ambiance, Hotel Santika Mataram is the perfect choice for a memorable stay in Lombok.

Unwind and Enjoy at Hotel Santika Mataram's Entertainment Facilities

Hotel Santika Mataram offers a range of entertainment facilities to ensure that guests have a memorable and enjoyable stay. The hotel boasts a vibrant bar where guests can relax and unwind with a refreshing drink after a long day of exploring the beautiful island of Lombok. The bar provides a cozy and inviting atmosphere, making it the perfect spot to socialize with fellow travelers or simply enjoy some downtime. For nature enthusiasts, Hotel Santika Mataram features a stunning garden where guests can immerse themselves in the lush greenery and tranquility of the surroundings. Take a leisurely stroll through the well-maintained pathways, admire the vibrant flowers, and feel the gentle breeze against your skin. The garden offers a peaceful retreat, allowing guests to reconnect with nature and find inner peace. Additionally, the hotel offers a shared lounge/TV area where guests can gather and enjoy some entertainment. Whether it's catching up on the latest news, watching your favorite sports game, or simply relaxing with a good book, the shared lounge provides a comfortable space for guests to unwind and enjoy some downtime. To complete your stay, Hotel Santika Mataram also features a gift/souvenir shop where you can find unique mementos to commemorate your time in Lombok. Browse through a wide range of local handicrafts, artwork, and souvenirs to find the perfect keepsake to take back home. With its diverse range of entertainment facilities, Hotel Santika Mataram ensures that guests have an unforgettable stay filled with relaxation, entertainment, and fond memories.

Stay Active and Refreshed at Hotel Santika Mataram's Sports Facilities

Hotel Santika Mataram offers an array of sports facilities that will keep you active and refreshed throughout your stay. Dive into the indoor pool, perfect for a relaxing swim or invigorating laps. The pool area is beautifully designed, with natural light streaming in through large windows, creating a serene and tranquil atmosphere. For those who prefer a more intense workout, the hotel's fitness center is fully equipped with state-of-the-art exercise machines and equipment. Whether you're into cardio or strength training, you'll find everything you need to maintain your fitness routine. The fitness center also offers professional trainers who can provide guidance and assistance if needed. If you're looking to soak up the sun and enjoy the tropical weather, head to the outdoor pool. Surrounded by lush greenery and comfortable loungers, the pool area is the perfect spot to relax and unwind. Take a refreshing dip in the crystal-clear water or simply lounge by the poolside and soak in the breathtaking views. And if you're craving some beach time, Hotel Santika Mataram is just a short distance away from the stunning Lombok beach. Feel the sand between your toes as you take a leisurely stroll along the shore or indulge in thrilling water sports such as surfing or snorkeling. No matter your preference, Hotel Santika Mataram's sports facilities have something for everyone. Stay active, rejuvenate your body, and make the most of your stay at this exceptional hotel in Lombok, Indonesia.

Convenience Facilities at Hotel Santika Mataram

Hotel Santika Mataram offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. From laundry service to room service, the hotel takes care of all your needs. With safety deposit boxes and a concierge service, you can have peace of mind knowing that your valuables are secure and that the staff is always available to assist you with any queries or requests. Stay connected with the complimentary Wi-Fi available in public areas and in all rooms, allowing you to easily browse the internet, check emails, or connect with friends and family. For those who prefer to smoke, there is a designated smoking area available. To make your stay even more convenient, the hotel offers additional services such as dry cleaning and luggage storage. The daily housekeeping ensures that your room is always clean and tidy, providing you with a comfortable and refreshing environment throughout your stay. Hotel Santika Mataram goes above and beyond to provide a seamless and enjoyable experience for all its guests.

Convenient Transport Facilities at Hotel Santika Mataram

Hotel Santika Mataram offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. For those arriving by air, the hotel provides airport transfer services, making it easy to reach the hotel upon arrival in Lombok. Additionally, the hotel offers a shuttle service, allowing guests to explore the city and visit popular attractions without any transportation worries. For guests who prefer to explore on their own, Hotel Santika Mataram has a car park onsite, providing a secure and convenient place to park their vehicles. The best part? The car park is free of charge, allowing guests to save on parking fees. Moreover, the hotel offers car hire services, making it easy for guests to rent a vehicle and explore the beautiful island at their own pace. In addition to these transport facilities, Hotel Santika Mataram also provides a taxi service for guests who prefer to travel around the city with ease. The hotel's friendly staff can assist in arranging taxis to ensure a comfortable and convenient journey. Furthermore, the hotel offers a ticket service, allowing guests to conveniently purchase tickets for various attractions and activities in and around Lombok. With these comprehensive transport facilities, Hotel Santika Mataram ensures that guests have everything they need for a seamless and enjoyable stay.

Comfort and Convenience at Hotel Santika Mataram

At Hotel Santika Mataram, we strive to provide our guests with the utmost comfort and convenience during their stay. Each of our well-appointed rooms is equipped with modern amenities to ensure a pleasant and relaxing experience. Step into a world of relaxation as you enter your room, where you will find air conditioning to keep you cool and comfortable throughout your stay. Wrap yourself in luxury with our soft and plush bathrobes, perfect for unwinding after a long day of exploring Lombok. Stay updated with the latest news and happenings with our complimentary daily newspaper, allowing you to stay connected even while on vacation. And for your entertainment, our rooms are equipped with satellite/cable TV, offering a wide selection of channels for your viewing pleasure. Experience the perfect blend of comfort and convenience at Hotel Santika Mataram.

Indulge in a Culinary Journey at Hotel Santika Mataram's Dining Facilities

Hotel Santika Mataram offers a range of dining facilities that are sure to satisfy every guest's culinary desires. Start your day off right with a delicious breakfast buffet, featuring a mouthwatering selection of local and international dishes. Whether you prefer a hearty continental breakfast or a traditional Indonesian breakfast, you'll find something to suit your taste at Hotel Santika Mataram. For those looking for a quick bite or a caffeine fix, the hotel's coffee shop is the perfect spot. Enjoy a freshly brewed cup of coffee or choose from a variety of tea options, accompanied by a selection of delectable pastries and snacks. The coffee shop provides a cozy and relaxed atmosphere, making it an ideal place to unwind after a long day of exploring Lombok. If you prefer a more formal dining experience, the hotel's restaurant offers a diverse menu of local and international cuisine. Indulge in a culinary journey as you savor the flavors of Indonesia, or opt for a familiar dish from the international selection. The restaurant's warm and inviting ambiance, combined with impeccable service, ensures a memorable dining experience. For those who prefer to dine in the comfort of their own room, room service is available. Choose from a wide range of dishes and have them delivered right to your doorstep. Whether you're craving a late-night snack or a full-course meal, the hotel's room service will cater to your every need. For guests who enjoy cooking their own meals, Hotel Santika Mataram also provides a shared kitchen facility. Stocked with all the necessary equipment and utensils, the shared kitchen allows guests to prepare their own meals and enjoy a home-cooked experience. With daily housekeeping ensuring cleanliness and hygiene, and a range of dining options to choose from, Hotel Santika Mataram's dining facilities are designed to provide a delightful culinary experience for every guest.

Comfortable and Stylish Rooms at Hotel Santika Mataram

Hotel Santika Mataram offers a range of comfortable and stylish rooms to suit every traveler's needs. The Deluxe Room King is a spacious 26 square meters and features a cozy Double Bed, perfect for couples or solo travelers seeking a relaxing stay. For those looking for a touch of luxury, the Superior Room King offers 22 square meters of space and a plush King Bed, ensuring a restful night's sleep. Alternatively, the Superior Room Twin provides the same 22 square meters but with the added convenience of two comfortable Single Beds, making it ideal for friends or family traveling together. Booking these rooms on Agoda guarantees the best prices and a hassle-free experience, allowing you to focus on enjoying your stay at Hotel Santika Mataram.

Discover the Rich Cultural Heritage of Mataram in Lombok

Nestled in the heart of Lombok, Indonesia, Hotel Santika Mataram offers a perfect gateway to explore the vibrant city of Mataram. Known as the capital of West Nusa Tenggara province, Mataram is a melting pot of rich cultural heritage, stunning landscapes, and warm hospitality. Immerse yourself in the local culture by visiting the Mayura Water Palace, a historical landmark that was once the seat of the Balinese kingdom. Explore the traditional markets of Mataram, such as Pasar Cakranegara and Pasar Mandalika, where you can find an array of local handicrafts, textiles, and delicious street food. For history enthusiasts, the Nusa Tenggara Museum is a must-visit, showcasing a collection of artifacts, traditional costumes, and historical exhibits. Nature lovers will be enchanted by the natural beauty surrounding Mataram. Take a short drive to the breathtaking Pura Lingsar, a unique temple complex that combines both Hindu and Sasak Muslim traditions. The nearby Mount Rinjani National Park offers hiking trails through lush forests, stunning waterfalls, and panoramic views of the island. After a day of exploration, return to Hotel Santika Mataram and unwind in the comfortable rooms, indulge in local cuisine at the hotel's restaurant, or take a refreshing dip in the swimming pool. With its convenient location and proximity to the city's attractions, Hotel Santika Mataram is the perfect base for your Lombok adventure.

Convenient Transportation Options from Lombok Airport to Hotel Santika Mataram

Located in the heart of Mataram, Lombok, Hotel Santika Mataram offers a serene and comfortable stay for travelers visiting this beautiful Indonesian island. When it comes to reaching the hotel from the nearest airport, you have a few convenient transportation options to choose from. If you're arriving at Lombok International Airport, the most convenient way to reach Hotel Santika Mataram is by taking a taxi. Taxis are readily available outside the airport terminal and offer a hassle-free journey to the hotel. The journey takes approximately 40 minutes, depending on traffic conditions, and offers scenic views of the island's landscapes along the way. Alternatively, you can also opt for a private airport transfer service provided by the hotel. This option ensures a seamless and comfortable journey from the airport to the hotel. Upon arrival, you will be greeted by a friendly driver who will assist you with your luggage and take you directly to Hotel Santika Mataram. No matter which transportation option you choose, you can expect a smooth and convenient journey from the airport to Hotel Santika Mataram, allowing you to start your vacation in Lombok with ease and comfort.

Discover the Rich Cultural Heritage and Natural Beauty near Hotel Santika Mataram

Hotel Santika Mataram is ideally located near several significant landmarks and attractions that showcase the rich cultural heritage and natural beauty of Lombok, Indonesia. Just a short distance away, you will find the magnificent Islamic Center Mosque, a grand architectural masterpiece that is a symbol of religious harmony in the region. For those interested in exploring the island's spiritual side, the nearby Lingsar Temple and Pura Meru are must-visit destinations. Lingsar Temple is a unique place of worship where both Hindus and Muslims come together to pray, making it a testament to the island's diverse religious traditions. Pura Meru, on the other hand, is one of the largest Hindu temples in Lombok and is known for its stunning architecture and intricate carvings. Nature lovers will be delighted to discover the Mayura Water Palace, a serene oasis surrounded by lush gardens and a beautiful lake. This historic site was once the royal court of the Balinese kingdom and offers a tranquil escape from the bustling city. If you're interested in learning more about the local culture and history, the West Nusa Tenggara State Museum is just a short distance from the hotel. Here, you can explore a wide range of artifacts and exhibits that showcase the island's rich heritage. For those seeking some relaxation by the beach, Ampenan Beach is within easy reach. With its golden sands and crystal-clear waters, it is the perfect spot to unwind and soak up the tropical sun. Hotel Santika Mataram is also conveniently located near Jembatan Baru Swalayan, a popular shopping destination, and Pusat Olahraga Mayura and Lapangan BTN GPI, where sports enthusiasts can enjoy various activities. With its prime location near these landmarks and attractions, Hotel Santika Mataram provides the perfect base for exploring the cultural heritage and natural beauty of Lombok, Indonesia.





Delicious Dining Options Near Hotel Santika Mataram

Hotel Santika Mataram is surrounded by a variety of fantastic dining options that will satisfy even the most discerning taste buds. Just a short distance away, you will find Sate Rembiga Ibu Sinnaseh, known for their mouthwatering grilled skewers of meat marinated in rich spices. For a taste of authentic Lombok cuisine, Taliwang Khas Pak Udin is a must-visit, offering delectable spicy grilled chicken and fish dishes. AYAM SQUARE | Tempat Makan Enak, Murah & Spesialis Nasi Kotak di Mataram Lombok is a popular choice for those craving affordable and delicious boxed rice meals. Rumah Makan Khas Lombok Tanjung Karang is another gem, serving traditional Lombok dishes in a charming setting. If you're in the mood for some local street food, Roemah Langko by Putera Lombok is the place to go, with their famous Lombok-style noodle soup. Bebek & Ayam Bumbu Ijo Ibu Fenny G is known for its flavorful green chili duck and chicken dishes, while Taliwang Irama offers a wide range of tantalizing grilled seafood. For a taste of Sundanese cuisine, head to Omah Cobek, where you can savor delicious traditional dishes served in stone mortars. Rumah Bakso Brawijaya is a favorite among locals for its hearty meatball soup, and Warung Bu Suta is a great spot for trying authentic Indonesian dishes in a casual setting. With such a diverse range of dining options nearby, guests at Hotel Santika Mataram can embark on a culinary adventure without having to travel far.

Shop 'til you drop at Hotel Santika Mataram's surrounding shopping landmarks

Hotel Santika Mataram is conveniently located near several shopping landmarks, ensuring that guests have plenty of options for retail therapy. Just a short distance away, you'll find Diva Mutiara Lombok, a popular jewelry store that offers a dazzling array of gemstones and accessories. If you're in the mood for some gold shopping, head over to Intan Gold, where you can browse through a stunning collection of gold jewelry. For a taste of local culture and fresh produce, Cakranegara Market is a must-visit. Here, you can immerse yourself in the vibrant atmosphere while exploring the various stalls selling everything from traditional handicrafts to local spices. If you're looking for a more modern shopping experience, Mataram Mall and Lombok Epicentrum Mall are just a short drive away. These malls offer a wide range of international and local brands, as well as entertainment options such as cinemas and restaurants. Whether you're in search of unique souvenirs, fashionable clothing, or a fun day out, Hotel Santika Mataram's surrounding shopping landmarks have got you covered.

Affordable Luxury at Hotel Santika Mataram

Experience the perfect blend of comfort, convenience, and affordability at Hotel Santika Mataram. With an average room price of just $35, this stunning hotel offers exceptional value for money compared to the average price of a hotel room in Lombok, which stands at $98. At Hotel Santika Mataram, you can enjoy a luxurious stay without breaking the bank. Immerse yourself in the warm hospitality and modern amenities that this hotel has to offer. Each room is tastefully designed with elegant furnishings, ensuring a comfortable and relaxing atmosphere. Whether you are a business traveler or a leisure seeker, Hotel Santika Mataram provides the perfect oasis for a memorable stay. With its strategic location in the heart of Mataram, you'll have easy access to the city's top attractions, shopping centers, and vibrant culinary scene. Explore the beautiful beaches of Lombok, embark on thrilling adventures, or simply unwind by the hotel's sparkling pool. With its unbeatable price, Hotel Santika Mataram is the ideal choice for budget-conscious travelers who seek quality accommodation in Lombok. Book your stay today and experience affordable luxury at its finest.

Exceptional Staff Hospitality and Excellent Facilities

Hotel Santika Mataram in Lombok, Indonesia, is renowned for its exceptional staff hospitality and excellent facilities. Guests have consistently praised the hotel's lovely staff, who go above and beyond to ensure a memorable stay. From the moment you arrive, you will be greeted with warm smiles and attentive service that will make you feel right at home. The hotel's restaurant offers delicious food, and guests have raved about the extensive breakfast spread, which boasts a wide variety of choices, including many different local selections. Whether you prefer a hearty meal or a light snack, you will find something to satisfy your taste buds. Hotel Santika Mataram's facilities are truly impressive. The small fitness center and swimming pool provide a perfect opportunity to relax and rejuvenate after a long day of exploring the beautiful island of Lombok. Situated in a quiet area, the hotel offers a peaceful oasis where you can unwind and escape from the hustle and bustle of everyday life. The hotel's open-air, ventilated buildings create a refreshing ambiance, allowing you to enjoy the natural surroundings while still being sheltered from the elements. In the evening, guests can also enjoy live music at the lounge, adding to the overall delightful experience. With its strategic location, Hotel Santika Mataram is the ideal choice for both business and leisure travelers. Whether you are visiting Lombok for work or pleasure, this hotel offers everything you need for a comfortable and enjoyable stay. From the exceptional staff hospitality to the excellent facilities, Hotel Santika Mataram is a top-notch hotel that will exceed your expectations.

Exceptional Customer Ratings for Hotel Santika Mataram

Hotel Santika Mataram in Lombok, Indonesia has garnered exceptional customer ratings across various categories, making it a top choice for travelers seeking a comfortable and enjoyable stay. With an overall rating of 8.3, guests have consistently praised the hotel for its outstanding service and facilities. One of the standout features of Hotel Santika Mataram is its excellent value for money, with a rating of 8.1. Guests have expressed their satisfaction with the affordable rates and the high quality of amenities and services provided. From the moment you step into the hotel, you'll be greeted by a warm and welcoming atmosphere, ensuring a memorable stay without breaking the bank. The hotel's facilities also receive high praise, with a rating of 8.2. Guests can enjoy a range of amenities including a swimming pool, fitness center, and spa, providing ample opportunities for relaxation and rejuvenation. Whether you're looking to unwind after a long day of exploring or maintain your fitness routine, Hotel Santika Mataram has you covered. The well-maintained facilities contribute to the overall positive experience and add value to your stay.

Show less

Amenities and facilities

Excellent8.4

Facilities

Most talked about facilities
Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • On-site entertainment
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Adapter
  • Air conditioning
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Mini bar
  • Non-smoking
  • Pool facilities
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
Restaurant
  • Cuisine: Asian
  • Menu: Buffet

Location

Jalan Pejanggik No.32, Selaparang Mataram - Nusa Tenggara Barat, Mataram, Lombok, Indonesia

Excellent8.7

Location

Airports
  • Lombok International Airport (LOP)
    26.9 km
  • Ngurah Rai International Airport (DPS)
    105.2 km
Hospital or clinic
  • Klinik Flamboyan
    120 m
Shopping
  • Mataram Mall
    1.2 km
Convenience store
  • Indomaret
    290 m
Cash withdrawal
  • ATM
    190 m

What's nearby

Popular landmarks
  • Senggigi Beach
    11.5 km
  • Gili Islands
    26.1 km
  • Gili Trawangan
    26.8 km
  • Selong Belanak Beach
    31.2 km
  • Mawun Beach
    37.4 km
  • Rinjani Mountain
    44.0 km
  • Sendang Gile and Tiu Kelep Waterfall
    44.3 km
Nearby landmarks
  • Lapangan Kantor Gubernur NTB
    60 m
  • Klinik Flamboyan
    120 m
  • Office of the Governor
    130 m
  • Mataram Hospital
    200 m
  • Apotek Masyarakat III
    230 m
  • Rumah Sakit RSAD Wirabakti
    260 m
  • Mataram City Park
    260 m
  • Lapangan Umum Mataram
    260 m
  • Taman Sangkareang
    280 m
  • Apotik Cemara Farma
    290 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center3. Km
  • Travel time to airport (minutes)45
The property
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 123
  • Room voltage220
  • Year property opened2012

Reviews of Hotel Santika Mataram from real guests

Provided by verified guests of

Agoda logo
8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.8
  • 8.4
  • 9.6
  • 5.2
  • 8.4
  • 9.2
  • 10
  • 8.0
  • 10
  • 9.2

Most recent

Location8.7
Cleanliness8.6
Service8.5
Facilities8.4
Value for money8.3
Room comfort and quality8.1
High score for Lombok
Rating
9+ Exceptional (139)
8-9 Excellent (76)
7-8 Very Good (131)
6-7 Good (39)
<6 Below Expectation (34)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 419 verified guest comments
12345
9.6
Exceptional
Edi from Indonesia
Business traveler
Superior Room Twin
Stayed 2 nights in September 2023

F&B stands for Food and Beverage.”

The restaurant service was not very effective. When I ordered two portions of omelette, I was asked to sit and wait for it to be served. After waiting for about 18 minutes, I asked the cook why it had not been served yet. He told me to wait a little longer, so I waited at the table. Time passed, and I had been waiting for my order twice for almost 15 minutes, but it still had not been served. I went back to the cooking area and saw that my omelette order had been given to other people who were waiting there. I was very disappointed, and my appetite for breakfast disappeared. I hope that in the future, no other guests will experience what I did.

Reviewed September 29, 2023
Auto-translated through generative A.I.

Dear Bapak Edi, Salam hangat dari Hotel Santika Mataram. Terima kasih telah meluangkan waktu Anda untuk memberikan ulasan kepada hotel kami. Mohon maaf atas ke tidak nyamananya, ini akan menjadi bahan evaluasi kami kedepannya. Semoga kami dapat melayani Anda kembali pada kunjungan selanjutnya dengan lebih baik lagi. Semoga sukses. Salam, Manajemen.

Responded October 04, 2023
Hotel Santika Mataram
9.2
Exceptional
Sanchar from Indonesia
Group
Superior Room Twin
Stayed 1 night in April 2024

Good place, near center”

The place is not exactly near but it is walkable distance. The food is reasonable and good quality. It is good to chill but not exactly a party. All things are walking distance. It is near to the center but it has its own peaceful experience. The staff is extremely friendly and make you comfortable in one go. Overall highly recommend. Some things could have been better room service, Cleanliness and facilities.

Reviewed April 10, 2024
10.0
Exceptional
Song from China
Solo traveler
Superior Room King
Stayed 1 night in April 2024

Best of the best in town”

Breakfast is clean and delicious! Bed is so comfy The bathroom shower is great though it’s leaking a bit and I had to adjust the switch for a while to stop the water after shower… Clean and not smells weird People are friendly

Reviewed April 28, 2024
9.6
Exceptional
Raditya from Indonesia
Family with young children
Superior Room King
Stayed 1 night in April 2024

Nice Stay at Mataram”

Price was quite cheap, i stayed on Idul Fitri holiday which other hotel price were very high, breakfast was delicious especially fried rice, location is strategic on the heart of Mataram city, room was clean and spacious.

Reviewed April 11, 2024
7.2
Very good
STEFAN from Indonesia
Solo traveler
Superior Room King
Stayed 7 nights in November 2023

Very good”

No day curtains in the room no 304. Means during daytime has to use the night curtains. Otherwise people can see in your room. Small ants in the bathroom and room. You can't keep snacks or food in your room. No hairdryer in the bathroom. After complaining somebody brought a hairdryer. But can't used coz was so dirty. Staff kept pushing to sign a paper that i received a hairdryer. After telling 3x to the staff, please clean the hairdryer first, he came back and brought onother one, but the power supply at the bathroom didn't work. Had to use the hairdryer at the room. But difficult to handle, will attach a picture. Actually the hotel must improve small thibgs and than will be better. But i don't know, if i only got a bad room and the others are better. Location is perfect and the staff is friendly.

Reviewed November 21, 2023

Dear Mr. Stefan, Greeting from Hotel Santika Mataram. Thank you for spending your time to share your rating and review with our hotel. Apologize for your inconvenience. Hopefully, we can serve you again on the next visit. We wish you the best of luck. Regards, Management

Responded November 22, 2023
Hotel Santika Mataram
12345

This is a popular property. Don't miss out!