Hotel Santika Mataram
Jalan Pejanggik No.32, Selaparang Mataram - Nusa Tenggara Barat, Mataram, Lombok, Indonesia - See map
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Mataram, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gili Trawangan. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.
Highlights
Indonesia Care
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Front desk [24-hour]
Airport transfer
Car park
Shuttle service
Swimming pool [indoor]
Fitness center
Free Wi-Fi in all rooms!
Luggage storage
Your dates are popular among travelersUsers are booking a place in Lombok every 2 minutes on Agoda.com
Good, clean, located in the center of the city”
Everything okay, room good, breakfast was good. Located in the middle of Mataram and a bit far from the beaches area. It is a good starting point to explore food in Mataram. Dont expect grand welcome when arriving with big carrier backpacker style (esp. with Rinjani Dirt on your face). Noticed a slight difference to another guy with suitcases.
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Great hotel”
Great hotel...
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Best Hotel”
Very good service & quality
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Good”
Happy with the hotel
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Fantastic staff”
Fantastic staff and location but the Wi-Fi in my room was terrible. Using my 4G and data on my phone was quicker and more stable.
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One of the best hotel ”
The location is in the center of Mataram!
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Dear Ms. Elisabeth, Greeting from Hotel Santika Mataram, Thank you for spent your time to share your rating to our hotel. we trust you enjoy your stay during visit to Lombok. Hopefully, we can serve you better in next visit. We wish you best of luck. Regards, Management
Need refurbishment”
Santika is one of the prominent hotel chains in Indonesia, while I think Santika should refurbish the look and vibe in their rooms. Some of it are already dated.
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can't sleep well for 2 nights”
really noisy at night and day, a spooky corridor, weird building shape, the food is not good either, only the location is the strong point.
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Dear Mr. Nuriman, Greeting from Hotel Santika Mataram. Thank you for spending your time to share your rating and review with our hotel. Hopefully, we can serve you again on the next visit. We wish you the best of luck. Regards, Management
best location”
the location was nice, it's on the city center. the room also nice, it was clean
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Dear Mr. Fine, Greeting from Hotel Santika Mataram. Thank you for spending your time to share your rating and review with our hotel. Hopefully, we can serve you again on the next visit. We wish you the best of luck. Regards, Management
Old hotel with great location”
This hotel quite old. Need to be renovation here and there. Clogged bathroom drain, stain on the sheets, or broken white towel is normal. The aircon not cold enough. But they still maintain the cleanliness. Location is great. Breakfast is good and tasty.
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The old hotel.”
Stay with my wife for 2 nights. If you expected for clean hotel..far from that. This hotel..is too old. Included all furnishes. Bathroom wall and floor so dirty. Good part of this hotel..just breakfast menu. Almost complete international and local dishes.
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Dear Mr. Junaidi, Greeting from Hotel Santika Mataram. Thank you for spending your time to share your rating and review with our hotel. Hopefully, we can serve you again on the next visit. We wish you the best of luck. Regards, Management
Good”
I booked a Superior Room via Agoda for three nights, because I've been here several times. I requested for a non-smoking room. The room smelled like a smoking lounge, the chair smelled like feet, the pillows smelled funny, and they looked a tad brownish. I requested for an upgrade to an Executive room. Because it was full, understandable because the hotel is a popular choice, I was only able to move on the second and third nights. The room is good and spacious, but I think it is not properly soundproofed. The internet is considerable slow, I had a team meeting that didn't stream too well. Other than that, the staff is exceptional as always. The location is really strategic.
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Nice place”
Nice place, nice breakfast, good service, recommended hotel for holiday stay or business trip
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Dear Ms. Puji, Greeting from Hotel Santika Mataram, Thank you for spent your time to share your rating to our hotel. we trust you enjoy your stay during visit to Lombok. Hopefully, we can serve you better in next visit. We wish you best of luck. Regards, Management
A brand new hotel in Mataram”
We spent one night after sightseeing southern parts of Lombok and on our way to Sengggigi the next day. We arrived in the morning from the airport and immediately visited some interesting locations of Lombok that are situated in the south, the Kuta and Tanjung Aan are beautiful beaches for sightseeings only as not many facilities there, also visited other traditional Lombok heritage before reaching Mataram. I decided to stay at Santika as we want to get the feel of Mataram as the capital city. The staffs are well trained and the breakfast has many kinds of food. It is a well spent night in Santika.
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Convenient!”
We stayed there for the last night before our departure back home. The check in was smooth, and the room was nice. The baby cot requested was already in the room by the time I entered the room, so that's great! Even a well known resort at Senggigi didn't put the baby cot just yet when I checked in into their room, so thumbs up to SANTIKA for this! We had dinner using the room service, and it was tasty & prompt, another plus point! The swimming pool was also child friendly, and my kids had lots of fun there even though it was only for a while. Another GREAT point was that SANTIKA has honest and efficient staff. I dropped my smart phone by the lounge chair at the pool, and went back to look for it after realizing it wasn't with me. It was already dark by then, and the staff named TARMIZI saw me looking for something, and he helped me out. Still, I couldn't find the phone and thought that I might have misplaced it in the room instead, and went back looking in the room. A while later, TARMIZI came knocking on my door, with the phone in his hand!! I was so grateful that he was honest enough to return the smart phone. It wasn't about the phone itself, but all the content that matters the most to me. Overall, I'd love to go back to this hotel if I'm ever in Lombok again.
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Perfect Home for Business in Mataram”
A week stay at the hotel. It was easy breezy. I got the corner room, as requested. Staff hospitality is great, always helpful with smile. Food is OK not great but I am not complaining. There are cafe and warung makan nearby. I opt for hotel food for practicality reason. Wifi is great everywhere in the hotel. I can work easily. Speed is great and is functioning even when it's raining. My two issues are there is no refrigerator in my room, I didn't ask why although I'd like to have it in room to store some drinks. I thought I got corner room anyway, I like the quiet place. Unfortunately, on my last night, the room upstair (or beside me?) was so noisy. I need to call receptionist. It was 10 p.m. I will definetely coming back if it is business trip (my work was in Mataram, Lombok Timur and Lombok Utara - the hotel located in the middle of those places)
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very pleasant. Clean room and very nice staff.”
very satisfied. Best deal, value for money. The most important thing for a hotel room is a clean bathroom and hotel santika mataram delivered! Price is very good deal. I went on a high season holiday and i still got an unbelievable price. I strongly recommended this hotel for anyone who would like to explore mataram city and beaches.
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worth your money”
went to lombok for charity purposes. a very good stay at this hotel with the fabulous buffet breakfast. the room is clean, big and comfortable. glad that we have chosen the santika mataram hotel and will recommend this hotel to my friends
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Nicest hotel in Mataram!”
we only stayed one night at the hotel santika in mataram as we were transiting but i'd like to say we were pleasantly surprised at how nice the lobby was. the room was sufficient in size though if we were staying longer we would've liked a bigger room. a con: water would inevitably spill out of the shower as there was no door. the buffet breakfast was a highlight, the local food and bread were very delicious.
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Comfortable, good-value hotel”
Great hotel in Mataram. We booked the hotel for the day before and after our Rinjani hike, and deposited our luggage in the hotel while on our hike. The hotel is right across the street from a public square. We caught the last day of Ramadan while staying in the hotel and it was very convenient to see the festival as it took place right in the public square. The rooms are of business standard, and are clean with a decent bed. Wifi is also sufficient throughout the hotel. The staff are very friendly and attentive to our needs. We had to leave at 5am for our Rinjani hike and the staff provided a breakfast box for us.
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