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Hotel Santika Mataram
Superior Room King - Bedroom, Hotel Santika Mataram in Lombok
Lobby, Hotel Santika Mataram in Lombok
Lobby, Hotel Santika Mataram in Lombok
Interior view, Hotel Santika Mataram in Lombok
Interior view, Hotel Santika Mataram in Lombok
Swimming pool, Hotel Santika Mataram in Lombok

Removed from saved list

8.2

Excellent

475 reviews

475 reviews

Breakfast7
Housekeeping7
Food & Dining1
See map
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Senggigi Beach 11.5 km
Gili Islands 26.1 km
Gili Trawangan 26.8 km
Selong Belanak Beach 31.2 km
Mawun Beach 37.4 km
Mount Rinjani 42.8 km
Sendang Gile and Tiu Kelep Waterfall 44.3 km
Nearby landmarks
Lapangan Kantor Gubernur NTB 60 m
Klinik Flamboyan 120 m
Office of the Governor 130 m
Mataram Hospital 200 m
Apotek Masyarakat III 230 m
Rumah Sakit RSAD Wirabakti 260 m
Mataram City Park 260 m
Lapangan Umum Mataram 260 m
Taman Sangkareang 280 m
Apotik Cemara Farma 290 m

Hotel Santika Mataram

Jalan Pejanggik No.32, Selaparang Mataram - Nusa Tenggara Barat, Mataram, Lombok, Indonesia - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Mataram, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gili Trawangan. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

Hygiene Plus

Inside city center

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersUsers are booking a place in Lombok every 2 minutes on Agoda.com
Value for money8.1
Distance to city center3. Km
Location rating8.4
Nearest airportLombok International Airport (LOP)
Distance to airport26.9 km

Rooms available at Hotel Santika Mataram

Excellent
Room comfort & quality

8.1

Deluxe Room King
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed
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Superior Room King
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
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Superior Room Twin
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
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Suite
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 queen bed
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Deluxe Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 king bed
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Superior Room
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Santika Suite
...
  • Shower
Enter dates to see prices
Room Executive
...
  • Shower
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Room #39977511
...
    Enter dates to see prices
    Standard
    ...
    • Shower
    Enter dates to see prices

    Frequently asked questions

    Does Hotel Santika Mataram have bars on-site?

    Enjoy your holiday the finest way with a beverage in your hand at Hotel Santika Mataram's bar readily available right in front of your doorstep for whenever you need a sip or two.

    Does Hotel Santika Mataram offer airport transfer?

    Hotel Santika Mataram offers airport transfer service upon request! Additional charges may apply. To request, check the box on the booking form just before the payment page.

    Does Hotel Santika Mataram have a swimming pool?

    While relaxing at Hotel Santika Mataram, you can take pleasure in the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.

    Does Hotel Santika Mataram provide laundry services?

    Yes! Hotel Santika Mataram provides laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

    Is car parking available at Hotel Santika Mataram?

    Hotel Santika Mataram has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

    What types of facilities are available for children at Hotel Santika Mataram?

    While on a trip with your family, your kids can also enjoy the fun in sports and recreation facilities offered at Hotel Santika Mataram such as kids pool.

    What measures does Hotel Santika Mataram take in terms of hygiene, safety, and cleanliness?

    Hotel Santika Mataram adhere to our mandatory standard for cleanliness and safety by supplying hand sanitizer and daily disinfection in common areas. This property also comes equipped with first aid kit, staff trained in safety protocol, free face masks, body thermometer, doctor/nurse on call, and temperature check for guests and staff for more completed safety precautions and hygiene protocols.

    How many floors does Hotel Santika Mataram have?

    Hotel Santika Mataram has a total of 3 floors.

    What is the verified guest review consensus about Hotel Santika Mataram's beds?

    71.0% of our verified guest critiques have given a positive review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Hotel Santika Mataram down in the review section.

    What is the verified guest review consensus about Hotel Santika Mataram's view?

    67.0% of our past visitor critiques have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Hotel Santika Mataram down in the review section.

    What is the verified guest review consensus about Hotel Santika Mataram's coffee?

    100.0% of our past visitor assessments have given a positive review and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for Hotel Santika Mataram down in the review section.

    What dining places are in close proximty of Hotel Santika Mataram?

    Hotel Santika Mataram’s local community is Mataram which includes popular restaurants such as Melissa Bakery, Mirasa Bakery, and Maktal Coffee Bar.

    See map

    Explore the neighborhood

    What people love about Hotel Santika Mataram

    • 8.4

      Excellent
      Cleanliness

      "The room also nice, it was clean"

      Fine

      |

      September 8, 2022

    • 8

      Very good
      Location

      "Location is great."

      murbiyanto

      |

      September 1, 2022

    • 9.6

      Exceptional
      Breakfast

      "Everything okay, room good, breakfast was good."

      Fahmi

      |

      September 3, 2022

    Property ranking|Compared to 1,694 Lombok properties
    See all rankings
    Cheapest price score
    Room comfort score
    8.1/10
    Cleanliness score
    8.4/10
    Location score
    8.4/10
    Better than
    96
    %
    of Lombok properties
    Better than
    95
    %
    of Lombok properties
    Better than
    89
    %
    of Lombok properties
    Better than
    88
    %
    of Lombok properties
    Overall rating:

    8.2

    Excellent
    475 reviews
    Cleanliness
    8.4
    Facilities
    8.1
    Location
    8.4
    Read all reviews >
    More about Hotel Santika Mataram

    More about Hotel Santika Mataram

    Hotel Santika Mataram

    Enjoy both the oceanside and the city center with a stay at Hotel Santika Mataram, one of the unique places in Lombok that offers both with its special location.
    At Hotel Santika Mataram, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Lombok even more convenient.
    Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Hotel Santika Mataram thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
    Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
    All rooms at Hotel Santika Mataram are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a coffee or tea maker, bottled water and mini bar at your disposal.
    Hotel Santika Mataram also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


    Dining and things to do

    Every day at Hotel Santika Mataram begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
    Do you prefer to cook your own meals? Then you'll love the in-house shared kitchen.
    Apart from amenities and services, Hotel Santika Mataram goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
    Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.


    Reasons to stay here

    Facilities at this hotel are rated higher than 88% of other accommodations in the city.
    Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 97% of the city's other accommodations.
    Guests who stayed here really appreciated the room comfort, scoring it higher than 94% of accommodations in the city.

    Show less

    Amenities and facilities

    Excellent
    Facilities

    8.1

    Most talked about facilities

    Breakfast

    31 mentions

    Housekeeping

    25 mentions

    Swimming Pool

    14 mentions

    Food & Dining

    5 mentions

    Languages spoken
    • English
    • Indonesian
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Garden
    • On-site entertainment
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Ticket services
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Breakfast [buffet]
    • Breakfast [continental]
    • Coffee shop
    • Kitchen
    • Restaurants
    • Room service
    • Shared kitchen
    • Snack bar
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Food delivery
    • Gift/souvenir shop
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Terrace
    • Xerox/fax in business center
    For the kids
    • Kids meal
    • Swimming pool [kids]
    Access
    • CCTV in common areas
    • CCTV outside property
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    • Smoke alarms
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Taxi service
    Available in all rooms
    • Adapter
    • Air conditioning
    • Alarm clock
    • Cleaning products
    • Closet
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Dishwasher
    • Electric kettle
    • Fire extinguisher
    • Fitness club privileges
    • Free bottled water
    • Hair dryer
    • Individual air conditioning
    • In-room safe box
    • Internet access – LAN
    • Ironing facilities
    • Kitchenette
    • Mini bar
    • Non-smoking
    • Pool facilities
    • Safety/security feature
    • Satellite/cable channels
    • Separate dining area
    • Shower
    • Slippers
    • Smoke detector
    • Telephone
    • Toiletries
    • Towels
    • Wake-up service
    • Wi-Fi [charges apply]
    • Wi-Fi [free]
    • Window

    Food and dining

    Breakfast options
    • American
    • Asian
    • Continental
    • Halal
    • Buffet
    Restaurants on site
    Restaurant
    • Cuisine: Asian, Indonesian, International
    • Menu: Buffet, A-la-carte

    Location

    Jalan Pejanggik No.32, Selaparang Mataram - Nusa Tenggara Barat, Mataram, Lombok, Indonesia
    Excellent
    Location

    8.4

    Airports
    • Lombok International Airport (LOP)
      26.9 km
    • Ngurah Rai International Airport (DPS)
      105.2 km
    Hospital or clinic
    • Klinik Flamboyan
      120 m
    Shopping
    • Mataram Mall
      1.2 km
    Convenience store
    • Indomaret
      290 m
    Cash withdrawal
    • ATM
      190 m

    What's nearby

    Popular landmarks
    • Senggigi Beach
      11.5 km
    • Gili Islands
      26.1 km
    • Gili Trawangan
      26.8 km
    • Selong Belanak Beach
      31.2 km
    • Mawun Beach
      37.4 km
    • Mount Rinjani
      42.8 km
    • Sendang Gile and Tiu Kelep Waterfall
      44.3 km
    Nearby landmarks
    • Lapangan Kantor Gubernur NTB
      60 m
    • Klinik Flamboyan
      120 m
    • Office of the Governor
      130 m
    • Mataram Hospital
      200 m
    • Apotek Masyarakat III
      230 m
    • Rumah Sakit RSAD Wirabakti
      260 m
    • Mataram City Park
      260 m
    • Lapangan Umum Mataram
      260 m
    • Taman Sangkareang
      280 m
    • Apotik Cemara Farma
      290 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-5 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 6 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    Getting around
    • Distance from city center3. Km
    • Travel time to airport (minutes)45
    The property
    • Number of bars/lounges1
    • Number of floors3
    • Number of restaurants1
    • Number of rooms 123
    • Room voltage220
    • Year property opened2012

    Reviews of Hotel Santika Mataram from real guests

    Provided by verified guests of Agoda
    8.2
    Cleanliness8.4
    Facilities8.1
    Location8.4
    Room comfort and quality8.1
    Service8.3
    Value for money8.1
    High score for Lombok
    Rating
    9+ Exceptional (92)
    8-9 Excellent (71)
    7-8 Very Good (128)
    6-7 Good (40)
    <6 Below Expectation (32)
    Time of the year
    Mar - May (80)
    Jun - Aug (117)
    Sep - Nov (70)
    Dec - Feb (96)

    Show reviews that mention 

    Showing 363 verified guest comments
    12345
    9.6
    Exceptional
    Fahmi from Indonesia
    Couple
    Deluxe Room King
    Stayed 1 night in September 2022

    Good, clean, located in the center of the city”

    Everything okay, room good, breakfast was good. Located in the middle of Mataram and a bit far from the beaches area. It is a good starting point to explore food in Mataram. Dont expect grand welcome when arriving with big carrier backpacker style (esp. with Rinjani Dirt on your face). Noticed a slight difference to another guy with suitcases.

    Reviewed September 03, 2022

    See room deals

    10.0
    Exceptional
    AGUS from Indonesia
    Couple
    Deluxe Room King
    Stayed 1 night in November 2021

    Great hotel”

    Great hotel...

    Reviewed September 08, 2022

    See room deals

    10.0
    Exceptional
    Donny from Indonesia
    Business traveler
    Superior Room Twin
    Stayed 3 nights in February 2022

    Best Hotel”

    Very good service & quality

    Reviewed February 13, 2022

    See room deals

    10.0
    Exceptional
    Hairol from Malaysia
    Solo traveler
    Superior Room Twin
    Stayed 2 nights in May 2022

    Good”

    Happy with the hotel

    Reviewed May 19, 2022

    See room deals

    9.2
    Exceptional
    Gary from Australia
    Solo traveler
    Superior Room King
    Stayed 1 night in August 2022

    Fantastic staff”

    Fantastic staff and location but the Wi-Fi in my room was terrible. Using my 4G and data on my phone was quicker and more stable.

    Reviewed August 05, 2022

    See room deals

    9.6
    Exceptional
    Elisabeth from Indonesia
    Business traveler
    Superior Room Twin
    Stayed 5 nights in November 2021

    One of the best hotel ”

    The location is in the center of Mataram!

    Reviewed November 13, 2021

    See room deals

    Dear Ms. Elisabeth, Greeting from Hotel Santika Mataram, Thank you for spent your time to share your rating to our hotel. we trust you enjoy your stay during visit to Lombok. Hopefully, we can serve you better in next visit. We wish you best of luck. Regards, Management

    Responded November 17, 2021
    Hotel Santika Mataram
    8.8
    Excellent
    Nancy from Indonesia
    Business traveler
    Superior Room Twin
    Stayed 1 night in July 2022

    Need refurbishment”

    Santika is one of the prominent hotel chains in Indonesia, while I think Santika should refurbish the look and vibe in their rooms. Some of it are already dated.

    Reviewed August 04, 2022

    See room deals

    8.8
    Excellent
    Nuriman from Indonesia
    Couple
    Superior Room Twin
    Stayed 2 nights in September 2022

    can't sleep well for 2 nights”

    really noisy at night and day, a spooky corridor, weird building shape, the food is not good either, only the location is the strong point.

    Reviewed September 16, 2022

    See room deals

    Dear Mr. Nuriman, Greeting from Hotel Santika Mataram. Thank you for spending your time to share your rating and review with our hotel. Hopefully, we can serve you again on the next visit. We wish you the best of luck. Regards, Management

    Responded September 29, 2022
    Hotel Santika Mataram
    8.4
    Excellent
    Fine from Indonesia
    Family with teens
    Superior Room Twin
    Stayed 1 night in August 2022

    best location”

    the location was nice, it's on the city center. the room also nice, it was clean

    Reviewed September 08, 2022

    See room deals

    Dear Mr. Fine, Greeting from Hotel Santika Mataram. Thank you for spending your time to share your rating and review with our hotel. Hopefully, we can serve you again on the next visit. We wish you the best of luck. Regards, Management

    Responded September 29, 2022
    Hotel Santika Mataram
    8.0
    Excellent
    murbiyanto from Indonesia
    Solo traveler
    Superior Room King
    Stayed 2 nights in August 2022

    Old hotel with great location”

    This hotel quite old. Need to be renovation here and there. Clogged bathroom drain, stain on the sheets, or broken white towel is normal. The aircon not cold enough. But they still maintain the cleanliness. Location is great. Breakfast is good and tasty.

    Reviewed September 01, 2022

    See room deals

    7.2
    Very good
    Junaidi from Indonesia
    Couple
    Superior Room Twin
    Stayed 2 nights in September 2022

    The old hotel.”

    Stay with my wife for 2 nights. If you expected for clean hotel..far from that. This hotel..is too old. Included all furnishes. Bathroom wall and floor so dirty. Good part of this hotel..just breakfast menu. Almost complete international and local dishes.

    Reviewed September 16, 2022

    See room deals

    Dear Mr. Junaidi, Greeting from Hotel Santika Mataram. Thank you for spending your time to share your rating and review with our hotel. Hopefully, we can serve you again on the next visit. We wish you the best of luck. Regards, Management

    Responded September 29, 2022
    Hotel Santika Mataram
    6.8
    Good
    Nyoman from Indonesia
    Business traveler
    Superior Room Twin
    Stayed 3 nights in April 2022

    Good”

    I booked a Superior Room via Agoda for three nights, because I've been here several times. I requested for a non-smoking room. The room smelled like a smoking lounge, the chair smelled like feet, the pillows smelled funny, and they looked a tad brownish. I requested for an upgrade to an Executive room. Because it was full, understandable because the hotel is a popular choice, I was only able to move on the second and third nights. The room is good and spacious, but I think it is not properly soundproofed. The internet is considerable slow, I had a team meeting that didn't stream too well. Other than that, the staff is exceptional as always. The location is really strategic.

    Reviewed April 13, 2022

    See room deals

    2.4
    Puji from Indonesia
    Couple
    Superior Room Twin
    Stayed 8 nights in April 2022

    Nice place”

    Nice place, nice breakfast, good service, recommended hotel for holiday stay or business trip

    Reviewed May 07, 2022

    See room deals

    Dear Ms. Puji, Greeting from Hotel Santika Mataram, Thank you for spent your time to share your rating to our hotel. we trust you enjoy your stay during visit to Lombok. Hopefully, we can serve you better in next visit. We wish you best of luck. Regards, Management

    Responded May 10, 2022
    Hotel Santika Mataram
    9.0
    Exceptional
    hengkie from Indonesia
    Family with teens
    Stayed 1 night in August 2012

    A brand new hotel in Mataram”

    As it is a new hotel, several months old, things are well organized.

    We spent one night after sightseeing southern parts of Lombok and on our way to Sengggigi the next day. We arrived in the morning from the airport and immediately visited some interesting locations of Lombok that are situated in the south, the Kuta and Tanjung Aan are beautiful beaches for sightseeings only as not many facilities there, also visited other traditional Lombok heritage before reaching Mataram. I decided to stay at Santika as we want to get the feel of Mataram as the capital city. The staffs are well trained and the breakfast has many kinds of food. It is a well spent night in Santika.

    Reviewed August 26, 2012

    See room deals

    10.0
    Exceptional
    NORFALIZA from Malaysia
    Family with young children
    Stayed 1 night in January 2014

    Convenient!”

    Centrally located, convenient, kids friendly

    We stayed there for the last night before our departure back home. The check in was smooth, and the room was nice. The baby cot requested was already in the room by the time I entered the room, so that's great! Even a well known resort at Senggigi didn't put the baby cot just yet when I checked in into their room, so thumbs up to SANTIKA for this! We had dinner using the room service, and it was tasty & prompt, another plus point! The swimming pool was also child friendly, and my kids had lots of fun there even though it was only for a while. Another GREAT point was that SANTIKA has honest and efficient staff. I dropped my smart phone by the lounge chair at the pool, and went back to look for it after realizing it wasn't with me. It was already dark by then, and the staff named TARMIZI saw me looking for something, and he helped me out. Still, I couldn't find the phone and thought that I might have misplaced it in the room instead, and went back looking in the room. A while later, TARMIZI came knocking on my door, with the phone in his hand!! I was so grateful that he was honest enough to return the smart phone. It wasn't about the phone itself, but all the content that matters the most to me. Overall, I'd love to go back to this hotel if I'm ever in Lombok again.

    Reviewed January 27, 2014

    See room deals

    8.7
    Excellent
    Mellyana from Indonesia
    Business traveler
    Stayed 5 nights in February 2015

    Perfect Home for Business in Mataram”

    Hospitality, location, wifi

    A week stay at the hotel. It was easy breezy. I got the corner room, as requested. Staff hospitality is great, always helpful with smile. Food is OK not great but I am not complaining. There are cafe and warung makan nearby. I opt for hotel food for practicality reason. Wifi is great everywhere in the hotel. I can work easily. Speed is great and is functioning even when it's raining. My two issues are there is no refrigerator in my room, I didn't ask why although I'd like to have it in room to store some drinks. I thought I got corner room anyway, I like the quiet place. Unfortunately, on my last night, the room upstair (or beside me?) was so noisy. I need to call receptionist. It was 10 p.m. I will definetely coming back if it is business trip (my work was in Mataram, Lombok Timur and Lombok Utara - the hotel located in the middle of those places)

    Reviewed February 16, 2015

    See room deals

    8.3
    Excellent
    Ridwan from Indonesia
    Family with young children
    Stayed 2 nights in August 2013

    very pleasant. Clean room and very nice staff.”

    cleanliness, Staff, hotel building

    very satisfied. Best deal, value for money. The most important thing for a hotel room is a clean bathroom and hotel santika mataram delivered! Price is very good deal. I went on a high season holiday and i still got an unbelievable price. I strongly recommended this hotel for anyone who would like to explore mataram city and beaches.

    Reviewed August 17, 2013

    See room deals

    8.7
    Excellent
    Hj from Brunei Darussalam
    Couple
    Stayed 4 nights in March 2013

    worth your money”

    enjoyable stay with variety buffet breakfast

    went to lombok for charity purposes. a very good stay at this hotel with the fabulous buffet breakfast. the room is clean, big and comfortable. glad that we have chosen the santika mataram hotel and will recommend this hotel to my friends

    Reviewed November 21, 2013

    See room deals

    9.3
    Exceptional
    Jeraldyn from Philippines
    Couple
    Stayed 1 night in August 2012

    Nicest hotel in Mataram!”

    The common areas were top notch, buffet breakfast was great

    we only stayed one night at the hotel santika in mataram as we were transiting but i'd like to say we were pleasantly surprised at how nice the lobby was. the room was sufficient in size though if we were staying longer we would've liked a bigger room. a con: water would inevitably spill out of the shower as there was no door. the buffet breakfast was a highlight, the local food and bread were very delicious.

    Reviewed September 04, 2012

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    9.3
    Exceptional
    Lisa from Canada
    Family with teens
    Stayed 1 night in August 2013

    Comfortable, good-value hotel”

    clean, friendly staff, good value

    Great hotel in Mataram. We booked the hotel for the day before and after our Rinjani hike, and deposited our luggage in the hotel while on our hike. The hotel is right across the street from a public square. We caught the last day of Ramadan while staying in the hotel and it was very convenient to see the festival as it took place right in the public square. The rooms are of business standard, and are clean with a decent bed. Wifi is also sufficient throughout the hotel. The staff are very friendly and attentive to our needs. We had to leave at 5am for our Rinjani hike and the staff provided a breakfast box for us.

    Reviewed August 13, 2013

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