Hotel Santika Mataram
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Hotel Santika Mataram

Jalan Pejanggik No.32, Selaparang Mataram - Nusa Tenggara Barat, Mataram, Lombok, Indonesia
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Superior Room King Hotel Santika Mataram
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    Exterior view Hotel Santika Mataram

    Hotel Santika Mataram Reviews

    8.1
    Excellent
    /10
    (372 reviews)See what guests said
    7.6
    Very good

    "Good food, location, meeting room is also good."

    Nursyahida

    -

    December 11, 2018

    8.3
    Excellent cleanliness
    Recommended by 93% of guests

    Things you’ll love about Hotel Santika Mataram

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Excellent
    Location
    8.3
    See map
    Excellent location - Inside city center
    Popular
    Nearby
  • Narmada Park330 m
  • Batu Bolong Temple9.99 km
  • Senggigi Beach11.95 km
  • Gili Meno26.5 km
  • Gili Trawangan27.33 km
  • Selong Belanak Beach32.22 km
  • Mawun Beach37.77 km
  • Tiu Kelep Waterfall39.14 km
  • Mount Rinjani39.26 km
  • Pantai Tanjung Aan Beach43.11 km
  • Value for money8.0
    Distance to city center3. Km
    Location rating8.3
    Nearest airportLombok International Airport (LOP)
    Distance to airport26.9 km

    Rooms available at Hotel Santika Mataram

    8.1
    Excellent
    Room comfort & quality
    Deluxe Room King
    Deluxe Room King
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 1 double bed
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    Superior Room King
    Superior Room King
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 king bed
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    Suite
    Suite
    ...
    • Room size: 35 m²/377 ft²
    • Balcony/terrace
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    Superior Room Twin
    Superior Room Twin
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 2 single beds
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    Suite Executive
    Suite Executive
    ...
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      Family Room
      Family Room
      ...
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        Superior Room
        Superior Room
        ...
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          Deluxe Single
          Deluxe Single
          ...
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            3D2N Package  Family Suite with Complimentary Breakfast & Dinner + Return Airport Transfer
            3D2N Package Family Suite with Complimentary Breakfast & Dinner + Return Airport Transfer
            ...
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              DOUBLE SUPERIOR - BED AND BREAKFAST
              DOUBLE SUPERIOR - BED AND BREAKFAST
              ...
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                Have a question for Hotel Santika Mataram?

                What people love about Hotel Santika Mataram

                • 10.0
                  Exceptional

                  "The facilities are awesome, with small fitness center and swimming pool, in a quiet area."

                  Wahjoe

                  |

                  December 31, 2017

                • 9.2
                  Exceptional

                  "Lovely staff."

                  Sonja P.

                  |

                  September 8, 2018

                • 8.4
                  Excellent

                  "Bagus, bersih, strategis lokasinya dan pilihan menu breakfast beragam."

                  indra

                  |

                  October 28, 2018

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                More about Hotel Santika Mataram

                More about Hotel Santika Mataram

                8.0
                Very good

                "Great Hotel and Location"

                Tedjo

                |

                June 27, 2017

                An overview

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                What they offer

                10.0
                Exceptional

                "Excellent hotel in the strategic location."

                Wahjoe

                |

                December 31, 2017

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Reviews of Hotel Santika Mataram from real guests

                Provided by verified guests of Agoda
                Agoda Reviews (372)Booking.com Reviews (87)
                8.1
                /
                10
                Cleanliness8.3
                Facilities7.9
                Location8.3
                Room comfort and quality8.1
                Service8.2
                Value for money8.0
                All languages
                All guests (372)
                All room types

                Show reviews that mention 

                Showing 328 verified guest comments
                12345
                9.0
                Exceptional
                Mellyana from Indonesia
                Business traveler
                Superior Room King
                Stayed 2 nights in November 2015

                A home away from home”

                Hospitality, location, breakfast choices

                It's good to be back again and the staff actually remember me, my last stay was months ago! I feel at home at this hotel. Too bad, they are no longer use bluebird but express. Tips: don't sit outside during breakfast, if it's hectic, the staff tend to ignore you. Busiest around 7.15-8.15.

                Reviewed November 23, 2015
                8.3
                Excellent
                Thomas from Germany
                Couple
                Superior Room King
                Stayed 1 night in August 2015

                Great value for money”

                is in center place , great breakfast , spacy room

                Santika Mataram surprised me with a wide range of dishes , which always make this stay worth the money you paid for , if you like good and long one as I do .And , it is first one in this category , they have textile on table instead of paper tissue ! Pool is quiet okay , as room too . Busstation not that far , as Perama Travel Agency also only a stroll on the left Would like to stay again .

                Reviewed September 11, 2015
                8.0
                Excellent
                Sarah from United States
                Couple
                Superior Room King
                Stayed 1 night in June 2015

                Nice hotel for a stop in Mataram”

                Location, room, food

                I've stayed here a few times and think it's a nice option if you're in Mataram. It's clean with good service and pretty good food. The breakfast buffet also has lots of options. The lobby is impressive (more than the rooms actually), but everything is fine.

                Reviewed September 06, 2015
                8.0
                Excellent
                Mellyana from Indonesia
                Business traveler
                Superior Room King
                Stayed 1 night in March 2015

                Another Great Stay”

                Hospitality, Location, Room Lightning

                I guess, I made a mistake in my previous comments. Instead of 4, I gave score 2. The hotel is beyond 3-star hotel rate. Their hospitality is the best. The attitude, smile and willingness to help can be found in everyone. Their service may not always in uniform. Sometimes you got super great another time it was OK, but never unsatisfactory. One thing I like, the light in the hotel room is great for working. This is very rare, to have a good lightning in the hotel room. This is why I always return to Santika for business trip.

                Reviewed April 06, 2015
                8.7
                Excellent
                Mellyana from Indonesia
                Business traveler
                Superior Room King
                Stayed 5 nights in February 2015

                Perfect Home for Business in Mataram”

                Hospitality, location, wifi

                A week stay at the hotel. It was easy breezy. I got the corner room, as requested. Staff hospitality is great, always helpful with smile. Food is OK not great but I am not complaining. There are cafe and warung makan nearby. I opt for hotel food for practicality reason. Wifi is great everywhere in the hotel. I can work easily. Speed is great and is functioning even when it's raining. My two issues are there is no refrigerator in my room, I didn't ask why although I'd like to have it in room to store some drinks. I thought I got corner room anyway, I like the quiet place. Unfortunately, on my last night, the room upstair (or beside me?) was so noisy. I need to call receptionist. It was 10 p.m. I will definetely coming back if it is business trip (my work was in Mataram, Lombok Timur and Lombok Utara - the hotel located in the middle of those places)

                Reviewed February 16, 2015
                8.0
                Excellent
                Inez from Indonesia
                Family with teens
                Superior Room King
                Stayed 2 nights in July 2014

                Hotel With Great Service”

                Clean room, comfort bed, great staff

                We enjoyed our stay at Santika Mataram. Staffs are great, they are very helpful. On last day, we have early flight so we need to check out around 4 am, and we're requesting the b'fast package to grab & go. They provide us with whole range of b'fast.

                Reviewed August 19, 2014
                9.7
                Exceptional
                Sesilia from Indonesia
                Family with young children
                Superior Room King
                Stayed 1 night in January 2013

                Nice hotel at the heart of Mataram”

                Location, cleanliness, price

                The hotel is great. Ther service is perfect, also located perfectly in the heart of Mataram. Unfortunately they have moved the Selaparang Airport to the other side of Lombok and that makes the hotel 1,5 hours frm the new airport.

                Reviewed August 09, 2014
                8.3
                Excellent
                AZMAN from Singapore
                Solo traveler
                Superior Room King
                Stayed 2 nights in January 2014

                Excellence hotel and service with a smile”

                Friendly staff

                I like the service from this hotel.The staff are ever ready to attend to you from the front desk to the bell boy.Room was very clean and comfortable.Breakfast was very good with so many choices.The only set back is the wi-fi which was quite slow.Overall I thouroughly enjoyed my stay in Santika.

                Reviewed January 13, 2014
                8.7
                Excellent
                Hj from Brunei Darussalam
                Couple
                Superior Room King
                Stayed 4 nights in March 2013

                worth your money”

                enjoyable stay with variety buffet breakfast

                went to lombok for charity purposes. a very good stay at this hotel with the fabulous buffet breakfast. the room is clean, big and comfortable. glad that we have chosen the santika mataram hotel and will recommend this hotel to my friends

                Reviewed November 21, 2013
                10.0
                Exceptional
                Tim from Australia
                Family with young children
                Deluxe Room King
                Stayed 4 nights in October 2013

                You will never find a better hotel in Lombok”

                Breakfasts, new & friendly staff

                We stay here all the time in Lombok. This is a near new Hotel in the city centre. Great design, unreal breakfasts & brilliant swimming pool. With Agoda's rate of $A60-70 a night for a deluxe room, you will not find anything in Senggigi for the quality.

                Reviewed October 20, 2013
                8.0
                Excellent
                ISMAIL from Malaysia
                Solo traveler
                Superior Room King
                Stayed 1 night in August 2013

                comfortable.”

                clean and polite staff.

                Good stay. The hotel provide good services for guests even the guests just a motorbike riders to check in.The security guard were very good and very responsible. My motorbike was kept under the roof parking area by night so it was safe from any unpleasant situation even a rain. The security guard ''carried'' my motor bike from motorbike parking area into the roof parking area even I was sleeping and didn't notice it was undergoes.... Thank you very much..!!!

                Reviewed August 24, 2013
                8.7
                Excellent
                Putera from Indonesia
                Family with young children
                Superior Room King
                Stayed 2 nights in August 2013

                Great Experience.”

                Comfortable Rooms, Friendly Staffs and Nice Pool

                Everything was great. Had a good 2 days stay. The staffs were friendly and help us with fast and easy check-in and check-out. They have a nice pool by the restaurant and we could have breakfast after a swim. Great Experience!

                Reviewed August 20, 2013
                8.7
                Excellent
                Leonard from Indonesia
                Business traveler
                Superior Room King
                Stayed 2 nights in February 2013

                Comfortable hotel”

                Nice room, good service, a lot of taxi waiting outside

                It was my first business trip on Mataram. My friend told me to stay here. He was right, this hotel has very comfortable rooms. Very friendly staff also. The minor thing is that if you don't like this hotel food, then it would be quite hard for you. The nearest restaurant is about 1 km away from the hotel, so you better like the food or walking

                Reviewed August 15, 2013
                10.0
                Exceptional
                Tim from Australia
                Solo traveler
                Deluxe Room King
                Stayed 7 nights in June 2013

                This is a great great new hotel.”

                Food, staff & atmoshphere.

                This is a brilliant hotel. Staff always helpful & friendly. Food unbelievable (buffet breakfasts the best), swimming pool very good, from cleaning to reception staff always helpful. You would not find a better hotel in Lombok. My favourite, but keep it quiet from everyone else!

                Reviewed June 30, 2013
                10.0
                Exceptional
                Tim from New Zealand
                Solo traveler
                Deluxe Room King
                Stayed 3 nights in December 2012

                A modern hotel in the heart of Mataram”

                Friendly staff.

                As being brand new this is a great hotel to stay in. Wi-Fi was good and morning breakfast buffet is excellent. Nice little swimming pool. Staff are very good. Taxis always available. Will be staying here again in the future.

                Reviewed January 01, 2013
                8.7
                Excellent
                ISMAIL from Malaysia
                Solo traveler
                Superior Room King
                Stayed 3 nights in December 2012

                good hotel.”

                clean and in the centre of the city.

                The hotel is clean and new. car park dan motorbike park are spacious. The breakfast was good,variaties. The room is spacious. The toilet was clean with good amminities. But the room need to provide icebox. The hotel located in the heart of the Mataram city.Just walk distance to offices.The gym is good ,but the pool can be observed from the lobby,little bit shy for those do swimming by day.

                Reviewed December 13, 2012
                9.7
                Exceptional
                Chye from Malaysia
                Family with teens
                Superior Room King
                Stayed 1 night in November 2012

                Comfortable hotel & friendly staff.”

                Like a 5-star hotel.

                my family had a great & comfortable stay in this hotel. the set-up of the hotel makes you feel as if it is a 5-star hotel. the room too were comfortable. it's value for money. my son can't forget the experience he had in this hotel. he like it very much & enjoyed his stay in this hotel. eventhough we have moved on to other hotels in other areas, he still can't forget his stay in this hotel & insisted we should move back to this hotel. the staff too were very helpful when we make enquiries regarding sight-seeing, changing to small notes, getting teksi etc etc.

                Reviewed November 22, 2012
                7.6
                Very good
                Nursyahida from Singapore
                Business traveler
                Superior Room Twin
                Stayed 2 nights in October 2018

                Very good”

                Good food, location, meeting room is also good.

                Reviewed December 11, 2018
                8.4
                Excellent
                indra from Indonesia
                Business traveler
                Stayed 2 nights in October 2018

                Good Hotel”

                bagus, bersih, strategis lokasinya dan pilihan menu breakfast beragam. tingkatkan pelayanan wifi

                Reviewed October 28, 2018
                9.2
                Exceptional
                Sonja from Australia
                Couple
                Superior Room King
                Stayed 1 night in September 2018

                Exceptional”

                Great place to stay overnight. lovely staff.

                Reviewed September 08, 2018
                12345
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                • Excellent location
                • Narmada Park