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Hotel Santika Mega City - Bekasi
Superior Queen Room - View, Hotel Santika Mega City - Bekasi in Bekasi
Entrance, Hotel Santika Mega City - Bekasi in Bekasi
Lobby, Hotel Santika Mega City - Bekasi in Bekasi
Balcony/terrace, Hotel Santika Mega City - Bekasi in Bekasi
Bathroom, Hotel Santika Mega City - Bekasi in Bekasi
Bathroom, Hotel Santika Mega City - Bekasi in Bekasi

Removed from saved list

8.5

Excellent

546 reviews

546 reviews

Breakfast9
Housekeeping4
Shops1
See map
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Taman Kota Bekasi
930 m
Blu Plaza
1.1 km
Taman Makam Pahlawan
1.5 km
Summarecon Mall Bekasi
2.8 km
Grand Galaxy Park Mall
3.5 km
Closest landmarks
Mega Bekasi
100 m
Guardian Mall Metropolitan
240 m
ACE Hardware
260 m
Celebrity Fitness
310 m
Funworld
310 m

Hotel Santika Mega City - Bekasi

Mega Bekasi Hypermall - Jl. Jend Ahmad Yani No. 1, South Bekasi, Bekasi, Indonesia, 17144 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in South Bekasi, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Summarecon Mall Bekasi. Rated with 3 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Hygiene Plus

Inside city center

Check-in [24-hour]

380 meters to Bekasi Cyber Park

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Kids club

Fitness center

Breakfast [free]

Contactless check-in/out

This property is in high demand!

3 travelers have booked today.

Value for money8.5
Location rating8.8
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport12.0 km

Rooms available at Hotel Santika Mega City - Bekasi

Premiere Room
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Family Room
...
  • Room size: 44 m²/474 ft²
  • Outdoor view
  • 1 double bed and 1 single b...
Enter dates to see prices
Deluxe Room Twin
...
  • Room size: 26 m²/280 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Deluxe Queen Room
...
  • Room size: 26 m²/280 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Superior Queen Room
...
  • Room size: 23 m²/248 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Superior Room Twin
...
  • Room size: 23 m²/248 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Staycation Offer - Premiere Queen Room
...
  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Superior Double or Twin Room
...
  • Shower
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe King Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 sofa bed and 1 king bed
Enter dates to see prices

Frequently asked questions

What kinds of facilities are available for kids at Hotel Santika Mega City - Bekasi?

While on vacation with your loved ones, your children can also enjoy the fun in sports and recreation facilities offered at Hotel Santika Mega City - Bekasi such as kids club.

What actions does Hotel Santika Mega City - Bekasi take in terms of hygiene, safety, and cleanliness?

Hotel Santika Mega City - Bekasi adhere to our mandatory standard for cleanliness and safety by providing hand sanitizer and daily disinfection in common areas. This property also comes prepared with first aid kit, doctor/nurse on call, free face masks, temperature check for guests and staff, body thermometer, and staff trained in safety protocol for more enhanced safety precautions and hygiene protocols.

What public parks are in close proximty of Hotel Santika Mega City - Bekasi?

While remaining at Hotel Santika Mega City - Bekasi, enjoy your early morning or evening walk at nearby park which include Taman Bekasi, Alun Alun Kota Bekasi, and Taman Kayu Ringin.

What are the property's policies for children's bedding at Hotel Santika Mega City - Bekasi?

Hotel Santika Mega City - Bekasi's policy relating to children's bedding considers guests age 11 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What was the average room rate for Hotel Santika Mega City - Bekasi been in the past month?

The average room rate for Hotel Santika Mega City - Bekasi in the past month is 602061.22 IDR, compared to city's average of 233964.01 IDR.

What is the verified guest review consensus about Hotel Santika Mega City - Bekasi's food?

71.0% of our verified customer ratings have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Hotel Santika Mega City - Bekasi down in the review.

What is the average rating that past Business travelers' have given to Hotel Santika Mega City - Bekasi?

Verified business travelers that have stayed at this property have given Hotel Santika Mega City - Bekasi an average rating of 7.9. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to Hotel Santika Mega City - Bekasi?

Past couple travelers that have stayed at this property have given Hotel Santika Mega City - Bekasi an average rating of 8.2. You can look up on more descriptive customer ratings, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with older children have given to Hotel Santika Mega City - Bekasi?

Verified families with older children that have stayed at this property have given Hotel Santika Mega City - Bekasi an average rating of 8.9. You can search for more in depth customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What dining places are in close proximty of Hotel Santika Mega City - Bekasi?

Hotel Santika Mega City - Bekasi’s neighborhood is South Bekasi which includes popular restaurants such as Solaria, Gokana Ramen & Teppan, and Yuraku.

What time is check-in and check-out at Hotel Santika Mega City - Bekasi?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified hours may be charged an additional fee.

What people love about Hotel Santika Mega City - Bekasi

  • 8.4

    Excellent
    Cleanliness

    "Room is bright, clean and convenience to stay."

    ridwan

    |

    February 26, 2020

  • 10

    Exceptional
    Location

    "A great holiday in this hotel with my family, we can also shopping because near with shopping mall"

    Daru

    |

    April 23, 2023

  • 10

    Exceptional
    Location

    "Location and worth paying"

    Ragu

    |

    May 29, 2022

Property ranking|Compared to 335 Bekasi properties
See all rankings
Room size
28 sqm.
Service score
8.7/10
Cleanliness score
8.6/10
Location score
8.8/10
Bigger than
90
%
of Bekasi properties
Better than
89
%
of Bekasi properties
Better than
89
%
of Bekasi properties
Better than
88
%
of Bekasi properties
Overall rating:

8.5

Excellent
546 reviews
Cleanliness
8.6
Facilities
8.3
Location
8.8
Read all reviews >
What travelers say they love:
Nice place for staycation in bekasi
yopy from Indonesia
Family with young children
More about Hotel Santika Mega City - Bekasi

More about Hotel Santika Mega City - Bekasi

Experience Comfort and Convenience at Hotel Santika Mega City - Bekasi

Hotel Santika Mega City - Bekasi offers a range of facilities to ensure a comfortable and convenient stay for its guests. Enjoy 24-hour room service, laundry service, and dry cleaning for your convenience. Satisfy your cravings at the hotel's restaurant or order room service for a cozy night in. Keep your valuables secure with safety deposit boxes and take advantage of the concierge service to make the most of your trip. Stay active at the fitness center or stay connected with Wi-Fi in public areas and free Wi-Fi in all rooms. The hotel also offers a car park, designated smoking area, luggage storage, shared kitchen, daily housekeeping, breakfast buffet, and car park onsite, all free of charge. Hotel Santika Mega City - Bekasi is the perfect choice for travelers seeking comfort, convenience, and affordability in Bekasi, Indonesia.

Comfortable and Spacious Rooms at Hotel Santika Mega City - Bekasi

Hotel Santika Mega City - Bekasi offers a variety of room types to suit the needs of every guest. The Deluxe Queen Room features a comfortable 1 Queen Bed and spans 26 square meters. The Deluxe Room Twin is perfect for those traveling with a companion and boasts 2 Single Beds in a spacious 26 square meter area. The Premiere Room is ideal for guests who require extra space, as it spans 40 square meters and features a luxurious 1 Queen Bed. The Superior Queen Room is perfect for couples and offers a comfortable 1 King Bed in a cozy 23 square meter area. For those traveling with a friend, the Superior Room Twin offers 2 Single Beds in a 23 square meter space. No matter which room type you choose, you can expect a comfortable and enjoyable stay at Hotel Santika Mega City - Bekasi.

Discover Grand Metropolitan Mall Near Hotel Santika Mega City - Bekasi

Hotel Santika Mega City - Bekasi is located in the heart of Bekasi, with the Grand Metropolitan Mall just a stone's throw away. This shopping destination offers a wide variety of shops, restaurants, and entertainment options to suit every taste. Whether you're looking to indulge in some retail therapy, catch the latest blockbuster movie, or simply enjoy a delicious meal with friends and family, Grand Metropolitan Mall has it all. With its convenient location, Hotel Santika Mega City - Bekasi is the perfect base for exploring this bustling shopping district and all it has to offer.

Excellent Service, Convenient Location, and Comfortable Rooms

Hotel Santika Mega City - Bekasi has consistently received positive customer reviews, and for good reason. Guests rave about the excellent service and convenient location, making it an ideal choice for both business and leisure travelers. The hotel's breakfast buffet is also a standout feature, with a wide variety of food choices that guests love. Additionally, the clean and comfortable rooms are a highlight, providing a bright and cozy space to relax in after a long day. For those visiting Bekasi, Hotel Santika Mega City - Bekasi comes highly recommended by its satisfied guests.

Experience Exceptional Customer Satisfaction at Hotel Santika Mega City - Bekasi

Hotel Santika Mega City - Bekasi in Bekasi, Indonesia has consistently received high praise from its guests, with an impressive overall rating of 8.6. Its exceptional value for money has earned it a rating of 8.4, while its well-maintained facilities have garnered a score of 8.2. The hotel's immaculate cleanliness has received a rating of 8.6, and its prime location has earned an impressive score of 8.8. Guests have also commended the staff's performance, with a rating of 8.7. With such high ratings across the board, it's no surprise that Hotel Santika Mega City - Bekasi is a top choice for travelers seeking a comfortable and enjoyable stay in Bekasi.

Show less

Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Breakfast

8 mentions

Internet

2 mentions

Housekeeping

2 mentions

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Breakfast [free]
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids club
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Electric kettle
  • Free bottled water
  • Free welcome drink
  • In-room safe box
  • Ironing facilities
  • Linens
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Asian
Restaurants on site
Restaurant
  • Cuisine: Indonesian

Location

Mega Bekasi Hypermall - Jl. Jend Ahmad Yani No. 1, South Bekasi, Bekasi, Indonesia, 17144
Excellent
Location

8.8

Airports
  • Halim Perdanakusuma International Airport (HLP)
    12.0 km
  • Soekarno-Hatta International Airport (CGK)
    39.9 km
Public transportation
  • Bekasi Railway Station
    1.7 km
  • Bekasi Terminal Bus Station
    2.2 km
Hospital or clinic
  • RSIA Hermina Bekasi
    900 m
Shopping
  • Summarecon Mall Bekasi
    2.8 km
Cash withdrawal
  • ATM
    120 m

What's nearby

Popular landmarks
  • Taman Kota Bekasi
    930 m
  • Blu Plaza
    1.1 km
  • Taman Makam Pahlawan
    1.5 km
  • Summarecon Mall Bekasi
    2.8 km
  • Grand Galaxy Park Mall
    3.5 km
  • Grand Metropolitan Mall
    4.1 km
  • Go! Wet Water Adventure
    8.3 km
  • Transera Waterpark
    10.9 km
  • Hutan Kota Bekasi
    11.0 km
Nearby landmarks
  • Mega Bekasi
    100 m
  • Guardian Mall Metropolitan
    240 m
  • ACE Hardware
    260 m
  • Celebrity Fitness
    310 m
  • Funworld
    310 m
  • Bekasi Cyber Park
    390 m
  • Taman Departemen Agama
    500 m
  • Revo Town
    670 m
  • Lotte Mart
    720 m
  • RSIA Hermina Bekasi
    900 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
The property
  • Number of rooms 160

Reviews of Hotel Santika Mega City - Bekasi from real guests

Provided by verified guests of Agoda
8.5
Cleanliness8.6
Facilities8.3
Location8.8
Service8.7
Value for money8.5
High score for Bekasi
Rating
9+ Exceptional (92)
8-9 Excellent (19)
7-8 Very Good (36)
6-7 Good (16)
<6 Below Expectation (28)
Time of the year
Mar - May (42)
Jun - Aug (56)
Sep - Nov (40)
Dec - Feb (53)

Show reviews that mention 

Showing 191 verified guest comments
12345
10.0
Exceptional
Gideon from Indonesia
Couple
Superior Queen Room
Stayed 1 night in May 2022

Excellent ”

The best best banget lah untuk pelayanan

Reviewed December 26, 2022

See room deals

Pengunjung yang terhormat, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Dengan hormat, Salam Hormat, Maryunus Harefa General Manager Hotel Santika Mega City Bekasi

Responded February 05, 2023
Hotel Santika Mega City - Bekasi
10.0
Exceptional
Agust from Indonesia
Solo traveler
Superior Queen Room
Stayed 1 night in August 2022

Good.. good”

Tempat hotel yg strategis, bersih, dan nyaman tentunya.

Reviewed August 31, 2022

See room deals

Dear Bapak Priyant Agust, Warmest Greeting from Hotel Santika Mega City Bekasi Thank you for rating us, we are very appreciate with your best score & comment! We are glad that you enjoyed your visit & we look forward to welcoming you back to Hotel Santika Mega City Bekasi in the near future. Best regards, Maryunus Harefa General Manager Hotel Santika Mega City Bekasi

Responded September 19, 2022
Hotel Santika Mega City - Bekasi
10.0
Exceptional
Iqbal from Indonesia
Couple
Superior Room Twin
Stayed 1 night in January 2022

Best Place to Stay in Bekasi”

Good service and hospitality. Hotel near heart of the city of Bekasi

Reviewed January 15, 2022

See room deals

Pengunjung yang terhormat, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Dengan hormat, Salam Hormat, Maryunus Harefa General Manager Hotel Santika Mega City Bekasi

Responded February 05, 2023
Hotel Santika Mega City - Bekasi
10.0
Exceptional
Rolando from Indonesia
Business traveler
Superior Room Twin
Stayed 1 night in January 2020

perfect hotel”

the hotel is in the Mall, easy to find food etc etc perfect places and would stay there anytime I traveled to Bekasi

Reviewed February 16, 2020

See room deals

Bapak Rolando yang terhormat, Terimakasih atas ulasan dan rating untuk hotel nkami, kami selalu mengedepankan sepuasan bapak selama menginap di zhotel Santika Mega City. dan kami selalu menunggu kedatangan bapak kembali Maryunus Harefa General Manager Hotel Santika Mega City

Responded June 22, 2023
Hotel Santika Mega City - Bekasi
10.0
Exceptional
Aida from Indonesia
Family with young children
Deluxe Queen Room
Stayed 1 night in November 2022

Good”

Over all good

Reviewed December 07, 2022

See room deals

Pengunjung yang terhormat, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Dengan hormat, Salam Hormat, Maryunus Harefa General Manager Hotel Santika Mega City Bekasi

Responded February 05, 2023
Hotel Santika Mega City - Bekasi
10.0
Exceptional
Wiradana from Indonesia
Family with young children
Superior Room Twin
Stayed 1 night in June 2022

First Time Staycation”

Recommended place for staycation

Reviewed September 07, 2022

See room deals

Dear Bapak Wiradana Emilyus , Warmest Greeting from Hotel Santika Mega City Bekasi Thank you for rating us, we are very appreciate with your best score & comment! We are glad that you enjoyed your visit & we look forward to welcoming you back to Hotel Santika Mega City Bekasi in the near future. Best regards, Maryunus Harefa General Manager Hotel Santika Mega City Bekasi

Responded September 19, 2022
Hotel Santika Mega City - Bekasi
10.0
Exceptional
Pralita from Indonesia
Couple
Deluxe Queen Room
Stayed 1 night in July 2022

Hotel Santika Mega city”

Pelayanannya top

Reviewed July 24, 2022

See room deals

Dear Ibu Pralita Renawati , Salam Hangat dari Hotel Santika Mega City Bekasi Terima kasih telah menceritakan pengalaman Anda selama menginap di Hotel Santika Mega City Bekasi. Merupakan suatu kebanggaan dapat melayani dan memberikan pengalaman yang mengesankan bagi Ibu Pralita. Ulasan positif Ibu menjadi dasar untuk seluruh tim tetap mengutamakan kepuasan tamu selama menginap di Hotel Santika Mega City Bekasi. Kami nantikan kunjungan Ibu Pralita kembali di waktu mendatang Salam hormat, Maryunus Harefa General Manager Hotel Santika Mega City Bekasi

Responded September 19, 2022
Hotel Santika Mega City - Bekasi
10.0
Exceptional
Ragu from India
Business traveler
Superior Queen Room
Stayed 3 nights in May 2022

Value for money”

Location and worth paying

Reviewed May 30, 2022

See room deals

Dear Bapak Ragu, Warmest Greeting from Hotel Santika Mega City Bekasi, Indonesia Thank you for the great score and comment of Hotel Santika Mega City Bekasi! We are glad that you enjoyed your stay during your business activity in Indonesia and we hope to see you again very soon. Your Sincerely, Maryunus Harefa General Manager

Responded June 17, 2022
Hotel Santika Mega City - Bekasi
10.0
Exceptional
Ristiani from Indonesia
Group
Superior Queen Room
Stayed 1 night in July 2022

Exceptional”

Good place for staycation

Reviewed July 17, 2022

See room deals

Dear Ibu Ristiani, Salam Hangat dari Hotel Santika Mega City Bekasi Terima kasih telah menceritakan pengalaman Anda selama menginap di Hotel Santika Mega City Bekasi. Merupakan suatu kebanggaan dapat melayani dan memberikan pengalaman yang mengesankan bagi Ibu dan Keluarga. Ulasan positif Anda menjadi dasar untuk seluruh tim tetap mengutamakan kepuasan tamu selama menginap di Hotel Santika Mega City Bekasi. Kami nantikan kunjungan Ibu Ristiani kembali di waktu mendatang Salam hormat, Maryunus Harefa General Manager Hotel Santika Mega City Bekasi

Responded September 19, 2022
Hotel Santika Mega City - Bekasi
10.0
Exceptional
Rolando from Indonesia
Business traveler
Superior Room Twin
Stayed 1 night in February 2020

recommended hotel”

hotel connected to the mall, easy for food

Reviewed March 02, 2020

See room deals

Kpd Bpk Rolando yang terhormat, Terima kasih atas Ulasan dan Rating yang sempurna untuk hotel kami. Kami senang bahwa Bapak Rolando menikmati kunjungan bpk ke hotel kami. kami akan terus meningkatkan pelayanan maupun kualitas agar Bpk dan keluarga selalu nyaman di Hotel Santika Mega City Bekasi. kami berharap akan bertemu pak Rolando kembali. Salam Hormat, Maryunus Harefa General Manager Hotel Santika Mega City Bekasi

Responded June 20, 2023
Hotel Santika Mega City - Bekasi
9.6
Exceptional
yopy from Indonesia
Family with young children
Superior Room Twin
Stayed 1 night in April 2022

verry good ”

nice place for staycation in bekasi

Reviewed April 12, 2022

See room deals

Dear Bapak Yopi, Warmest Greeting from Hotel Santika mega City Bekasi Thank you for staying with us and your nice review Our guests’ satisfaction is our priority and good to know that every part of your experience was going well. Your positive feedback has been delivered to our team and this really encourages us to always give our best service to meet, even exceed our guests’ expectations. We’re waiting for your next visit to Hotel Santika Mega City Bekasil and will be very happy to assist you again in the near future. Best regards, Maryunus Harefa General Manager

Responded June 20, 2022
Hotel Santika Mega City - Bekasi
8.8
Excellent
Andy from Indonesia
Family with young children
Deluxe Room Twin
Stayed 1 night in July 2022

Bath room improvement”

Will be great if bath room facility improved. Looks too old.

Reviewed July 25, 2022

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Dear Bapak Andy, Warmest Greeting from Hotel Santika Mega City Bekasi I would like to thank you for sharing your feedback score & comment. I am pleased to note that your overall experience was to your satisfaction. However, I am sincerely apologized for failing you in this regard. I do hope that you will treat this as an aberration and not a representation of the true Hotel Santika Mega City Bekasi and that you allow us another opportunity to redeem ourselves. We are look forward for your next visit to Hotel Santika Mega City Bekasi. I remain at your disposal for any assistance that I could ever provide. Best Regards, Maryunus Harefa General Manager Hotel Santika Mega City Bekasi

Responded September 19, 2022
Hotel Santika Mega City - Bekasi
8.8
Excellent
Eddy from Singapore
Family with young children
Room Assigned on Arrival
Stayed 2 nights in March 2020

Great Breakfast”

The Hotel is located on the shopping mall. It has some facilities for children. The breakfast is fantastic with a lot of options.

Reviewed March 17, 2020

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Bapak Eddy Yang terhormat, terimakasih atas rating dan ulasan yang baik untuk hotel santika mega city. kami selalu berusaha memberikan pengalaman yang baik terhadap bapak selama menginap di Hotel Santika Mega City. dan kami berharap akan segera bertemu kembali Maryunus Harefa General Manager Hotel Santika Mega City

Responded June 20, 2023
Hotel Santika Mega City - Bekasi
8.8
Excellent
Eddy from Singapore
Family with young children
Superior Room Twin
Stayed 1 night in March 2020

Great Location”

The Hotel is located on the shopping mall. It has some facilities for children. The breakfast is fantastic with a lot of options.

Reviewed March 17, 2020

See room deals

Bapak Eddy Yang terhormat, terimakasih atas rating dan ulasan yang baik untuk hotel santika mega city bekasi. kami selalu berusaha memberikan pengalaman yang baik terhadap bapak selama menginap di Hotel Santika Mega City. dan kami berharap akan segera bertemu kembali Maryunus Harefa General Manager Hotel Santika Mega City

Responded June 20, 2023
Hotel Santika Mega City - Bekasi
9.2
Exceptional
Galih from Indonesia
Family with young children
Superior Queen Room
Stayed 1 night in May 2022

family room”

choose family room

Reviewed May 06, 2022

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Yang terhormat Bapak Galih, Salam Hangat dari Hotel Santika Mega City Bekasi Terima kasih atas ulasan yang baik tentang Hotel Santika Mega City Bekasi. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap dapat memberikan pelayanan terbaik kami di kedatangan Bapak selanjutnya. Dengan hormat Maryunus Harefa General Manager

Responded June 17, 2022
Hotel Santika Mega City - Bekasi
8.4
Excellent
ridwan from Indonesia
Family with teens
Deluxe Double or Twin Room
Stayed 1 night in February 2020

Excellent”

Room is bright, clean and convenience to stay. Access to the property is confusing because the lobby is located at the end of the access road and not easily visible by guest.

Reviewed February 26, 2020

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Dear Bpk Ridwan, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Salam Hormat, Maryunus Harefa General Manager Hotel Santika Mega City Bekasi

Responded June 20, 2023
Hotel Santika Mega City - Bekasi
8.4
Excellent
ILHAM from Indonesia
Couple
Superior Queen Room
Stayed 1 night in May 2022

Excellent”

If you look for a good services, take this hotel as one of your wise choice

Reviewed May 13, 2022

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Dear Bapak Ilham, Warmest Greeting from Hotel Santika Mega City Bekasi Thank you for the great score and comment of Hotel Santika Mega City Bekasi! We are glad that you enjoyed your stay and very appreciate with your kind recommendation. We look forward to welcoming you again in the near future Your Sincerely, Maryunus Harefa General Manager

Responded June 17, 2022
Hotel Santika Mega City - Bekasi
8.4
Excellent
riris from Indonesia
Family with teens
Deluxe Queen Room
Stayed 1 night in December 2020

Good”

kebersihan hotel cukup bagus

Reviewed May 27, 2021

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Pengunjung yang terhormat, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Dengan hormat, Salam Hormat, Maryunus Harefa General Manager Hotel Santika Mega City Bekasi

Responded February 13, 2023
Hotel Santika Mega City - Bekasi
7.6
Very good
Ajie from Indonesia
Solo traveler
Superior Queen Room
Stayed 1 night in June 2022

Just good”

Overall facilities is good. But be careful whether the receptionist offered a room upgrade.

Reviewed September 07, 2022

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Dear Bapak Ajie Desantas , Warmest Greeting from Hotel Santika Mega City Bekasi I would like to thank you for sharing your feedback score & comment. I am pleased to note that your overall experience was to your satisfaction. However, I am sincerely apologized for failing you in this regard. I do hope that you will treat this as an aberration and not a representation of the true Hotel Santika Mega City Bekasi and that you allow us another opportunity to redeem ourselves. We are look forward for your next visit to Hotel Santika Mega City Bekasi. I remain at your disposal for any assistance that I could ever provide. Best Regards, Maryunus Harefa General Manager Hotel Santika Mega City Bekasi

Responded September 19, 2022
Hotel Santika Mega City - Bekasi
7.2
Very good
Desy from Indonesia
Solo traveler
Superior Queen Room
Stayed 1 night in December 2021

Very good”

Not bad. Just need double check for the cleanliness and the old furniture need to be renew

Reviewed March 26, 2022

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Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Maryunus Harefa General Manager Hotel Santika Mega City Bekasi

Responded February 13, 2023
Hotel Santika Mega City - Bekasi
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