Hotel Santika Palu

Jalan Moh. Hatta No.18, Palu, Palu, Indonesia, 425278 - See map
3-star Hotel
Free Wi-Fi
7.8
Very good
/10
(185 reviews)See what guests said
Breakfast4
Housekeeping2
Food & Dining1
select your datePlease enter your stay dates to see price
Hotel Santika Palu

"The room also good."

Erlin - June 16, 2019

Superior Room King - Guestroom Hotel Santika Palu
Interior view Hotel Santika Palu
Interior view Hotel Santika Palu
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Wellness activities
Workout and Leisure
Property highlightsRead all 185 reviews
Exceptional reputation
Recommended by 82% of guests
Excellent comfort
8.1 room quality and comfort
Very good cleanliness
7.9 rating for cleanliness
Very good service
7.8 rating for service

Everything is still same, Cozy, Nice service, close to the city center, easy to find meals around the hotel.

Ven V. | July 5, 2018

Good location hotel, nice services, variative choice of breakfast, Easy to find meals around hotel.

Ven V. | July 5, 2018

Will be back to stay at this hotel again for the next visit to Palu.

Ven V. | July 5, 2018

The access to the hotel is easy and it is closed to the mall.

Wahyu | April 30, 2018

Overall for the facility and staff are OK and standard.

Wahyu | April 30, 2018

Staff is very helpful and friendly especially Ms.

Ven V. | July 5, 2018

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Room service [24-hour]

  • Fitness center

Cheaper than 61% of all properties in Palu in the last 24 hoursCompared to 31 Palu properties at Agoda for various dates
Value for money7.5
Location rating8.1

Rooms available at Hotel Santika Palu

8.1
Excellent
Room comfort & quality
Deluxe Room King
Deluxe Room King
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
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Superior Room King
Superior Room King
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
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Superior Room Twin
Superior Room Twin
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
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Deluxe Room Twin
Deluxe Room Twin
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
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Room Assigned on Arrival
Room Assigned on Arrival
...
  • Shower
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Room Superior Superior
Room Superior Superior
...
  • Shower
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Room Deluxe Deluxe
Room Deluxe Deluxe
...
  • Shower
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Room Standard Standard
Room Standard Standard
...
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    Single room - De Luxe
    Single room - De Luxe
    ...
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      Twin/Double Room
      Twin/Double Room
      ...
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        Frequently asked questions

        What time is check-in and check-out at Hotel Santika Palu?

        Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Hotel Santika Palu?

        Hotel Santika Palu is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of IDR 100000. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hotel Santika Palu has a car park available for guests. Car parking is free for guests.

        What is the smoking policy at Hotel Santika Palu?

        Hotel Santika Palu does permit smoking in some areas and is not 100% smoke-free.

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        Overall rating:
        7.8
        Very good
        185 reviews
        Cleanliness
        7.9
        Facilities
        7.4
        Location
        8.1
        Read all reviews >
        More about Hotel Santika Palu

        More about Hotel Santika Palu

        For travelers who want to take in the sights and sounds of Palu, Hotel Santika Palu is the perfect choice. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Lore Lindu National Park, Talise Beach, Jembatan Palu IV.

        The facilities and services provided by Hotel Santika Palu ensure a pleasant stay for guests. Top features of the hotel include 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas.

        All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers wonderful recreational facilities such as fitness center, outdoor pool to make your stay truly unforgettable. Discover an engaging blend of professional service and a wide array of features at Hotel Santika Palu.

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        Most talked about facilities

        Housekeeping
        9 mentions
        Breakfast
        8 mentions
        Food & Dining
        6 mentions
        Internet
        6 mentions

        What they offer

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        Food and dining

        Breakfast options

        Asian

        Restaurants on site

        Topaz Cafe
        Cuisine:Indonesian, International
        Menu:Buffet, A-la-carte

        Property's guest policies

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        Some helpful facts

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        Reviews of Hotel Santika Palu from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (185)Booking.com Reviews (29)
        7.8
        /
        10
        Cleanliness7.9
        Facilities7.4
        Location8.1
        Room comfort and quality8.1
        Service7.8
        Value for money7.5
        High score for Palu
        Rating
        9+ Exceptional (21)
        8-9 Excellent (18)
        7-8 Very Good (63)
        6-7 Good (24)
        <6 Below Expectation (11)
        Time of the year
        Mar - May (30)
        Jun - Aug (26)
        Sep - Nov (47)
        Dec - Feb (34)
        All guests (185)
        All room types
        All languages

        Show reviews that mention 

        Showing 137 verified guest comments
        12345
        8.0
        Excellent
        Jozef from Indonesia
        Business traveler
        Superior Room King
        Stayed 1 night in December 2012

        New Cozy Hotel at Palu”

        Hotel in Centre of Palu

        This my third trip to Palu city and first Time stay at this hotel. I like this hotel, because hotel location, has a good service. For business trip, people who came to palu city it's better to stay at Santika Hotel because the hotel location nearest from any government office and other. Whole service staff handling guest with smile.

        Reviewed January 01, 2013
        10.0
        Exceptional
        Ven from Indonesia
        Business traveler
        Superior Room Twin
        Stayed 2 nights in June 2018

        Hotel in the city center”

        Back again to this hotel. Everything is still same, Cozy, Nice service, close to the city center, easy to find meals around the hotel. Staff is very helpful and friendly especially Ms. Vanny & Ms. Nurul. Will be back to stay at this hotel again for the next visit to Palu.

        Reviewed July 05, 2018
        8.3
        Excellent
        Hendrik from Indonesia
        Solo traveler
        Superior Room King
        Stayed 1 night in December 2012

        Good hotel in Palu”

        Good service from the staffs, clean room

        My stay at Hotel Santika Palu was nice. The room was clean and the bed was comfortable. The staffs were friendly and provide a good services.

        Reviewed January 08, 2013
        9.3
        Exceptional
        Ardita from Indonesia
        Couple
        Superior Room King
        Stayed 2 nights in July 2014

        City hotel with good standards.”

        Location. Staff. Service.

        The hotel is suitable for business travellers and families. It has a small pool suitable for a quick dip and kids. Helpful staff, good service. Sets a good standards for hotels in a medium city like Palu.

        Reviewed January 08, 2015
        8.0
        Excellent
        The from Indonesia
        Business traveler
        Superior Room King
        Stayed 1 night in January 2013

        nice hotel with good breakfast”

        nice room, good food

        i stay just overnight in Palu. I do travel to Palu almost twice a year for some office work. Santika is located in the heart of Palu city.

        Reviewed January 17, 2013
        8.8
        Excellent
        Wahyu from Indonesia
        Couple
        Deluxe Room King
        Stayed 3 nights in January 2018

        facility is OK, but not the food”

        overall for the facility and staff are OK and standard. the access to the hotel is easy and it is closed to the mall. but the breakfast is dissapointed since Santika is known as very good hotel. I hope the chef is improving the variety and freshness of the breakfast. I recommended for short visit in this hotel.

        Reviewed April 30, 2018
        8.7
        Excellent
        Charles from Indonesia
        Business traveler
        Superior Room King
        Stayed 5 nights in November 2012

        Comfortable hotel in the center of Palu city”

        Hotel with Best located in Palu

        A very cozy n suitable for all traveller hotel who have a destination to Palu CIty, best for located, best for services, very comfort

        Reviewed December 03, 2012
        7.0
        Very good
        Irwan from Indonesia
        Business traveler
        Deluxe Room King
        Stayed 1 night in September 2013

        Good choice for business travellers”

        It's located in the middle of Palu

        My stay in Santika Palu was OK. Although the hotel is not near beach or river, the hotel is centrally located in Palu and just a few blocks away from the business district. The hotel was OK.

        Reviewed October 16, 2013
        7.7
        Very good
        Bambang from Indonesia
        Solo traveler
        Superior Room King
        Stayed 1 night in February 2013

        the staff are nice”

        location

        The hotel location is very near to everywhere in the Palu city specially to the city centre and shopping areas also quite clean,the staff are all very nice only not every room have rfrigerator inside specially like my self who have to carry diabetic medicines which required fridge is very difficult need to pay more to upgrade the room and pay extra for this ,other than this evrything else are consider good for me,thankyou

        Reviewed February 12, 2013
        10.0
        Exceptional
        Benjamin from United States
        Solo traveler
        Superior Room King
        Stayed 1 night in August 2014

        Excellent Salmon!”

        Salmon, location, price

        Excellent stay. Staff very accommodating. Salmon was excellent from the resto. Will use again if in Palu.

        Reviewed October 12, 2014
        7.0
        Very good
        Alex from Indonesia
        Business traveler
        Superior Room King
        Stayed 2 nights in October 2014

        Good hotel”

        quiet surrounding, comfortable bed, helpful staff

        I slept in this hotel from 9-11 October 2014. Unexpectedly, my plane got delayed for hours and landed at the Palu airport around midnight, but thankfully the hotel provided a shuttle car to pick me up. Thank you for Mr. Andri Permadi (Front Office Manager) and Mr. Jamal, who had arranged this for me. Pros: Friendly and helpful staff - but some new staffs still need to improve their service and hospitality, clean room, comfortable bed, strong shower, various breakfast menus, treadmill and pool on the 3rd floor, free wifi connection, efficient check in and check out process. Cons: no stand-by taxi so we must ask hotel staff to call a taxi for us.

        Reviewed October 13, 2014
        6.7
        Good
        Alex from Indonesia
        Business traveler
        Superior Room King
        Stayed 2 nights in January 2014

        Good hotel, friendly staffs”

        Good hotel, friendly staffs, comfortable bed

        Stayed 2 nights at this hotel. Pros: Friendly and helpfull staff, clean room, comfortable bed, good breakfast, free wifi connection, efficient check in and check out. Cons: no standby taxi so we must ask hotel staff to call taxi for us. when it rain, it is difficult to find taxi to take us to the airport and the hotel shuttle car (toyota Rent A Car) is too expensive. in my opinion, if the hotel could not provide standby taxi, as a service for their customers the hotel should not impose expensive tariffs for car rental. But overall this hotel still the best in Palu.

        Reviewed January 18, 2014
        6.7
        Good
        Alex from Indonesia
        Business traveler
        Superior Room King
        Stayed 2 nights in June 2014

        good hotel”

        friendly staffs, comfortable bed, clean room

        Stayed 2 nights at this hotel. Pros: Friendly and helpfull staff, clean room, comfortable bed, good breakfast, free wifi connection, efficient check in and check out. Cons: no standby taxi so we must ask hotel staff to call taxi for us. when it rain, it is difficult to find taxi to take us to the airport and the hotel shuttle car (toyota Rent A Car) is too expensive. in my opinion, if the hotel could not provide standby taxi, as a service for their customers the hotel should not impose expensive tariffs for car rental. But overall this hotel still the best in Palu.

        Reviewed June 16, 2014
        7.0
        Very good
        YENNY from Indonesia
        Business traveler
        Superior Room King
        Stayed 1 night in January 2013

        Good hotel with friendly staff”

        great staff, new hotel

        Located in the center of Palu. The hotel is fairly new. The room is clean and all appliances still look new. The staffs are super friendly. The cons: The beers is overcharged. The fitness center only consists of 2 cardio machines (not really a fitness center)

        Reviewed January 17, 2013
        7.0
        Very good
        ARRY from Indonesia
        Business traveler
        Superior Room King
        Stayed 2 nights in December 2013

        Nice for business trip”

        Nice room, Centralized and

        First of all maybe one of the good hotel at Palu with surrounding with complete business and dining area. But for trying a good local food can try at Coffee shop with a very affordable price

        Reviewed December 08, 2013
        9.0
        Exceptional
        Lily from Indonesia
        Business traveler
        Superior Room King
        Stayed 1 night in September 2012

        lovely hotel and servis with a smile”

        clean room and good fasility

        this is great servis hotel..clean rooms, good food n they help for the car rents with very good price n the staff are very helpfull.

        Reviewed September 30, 2012
        10.0
        Exceptional
        ERICK from Indonesia
        Business traveler
        Superior Room King
        Stayed 2 nights in February 2013

        Great Location, Great Facility, Excelent Service”

        Swimming Pool

        the room is nice,clean and new(open at 2012). i stay for 2 nights, the bed is perfect. the security is excellent, you can only access your floor, ballroom and swimming pool floor. the hotel staf always serving you with smile. and for breakfast menu they are excellent.

        Reviewed February 08, 2013
        8.4
        Excellent
        Marlene from Austria
        Couple
        Superior Room King
        Stayed 1 night in March 2016

        Excellent breakfast, good quality, clean”

        We did spent only one night in this Hotel. Despite the personal was quite busy because of eclipse Event, personal was very helpful and motivated. Room was very big and clean, breakfast was excellent and big choice of food. One needs only to be aware of the central City Location, but this was known before. Would return for longer stays and clearly recommend to friends.

        Reviewed March 31, 2016
        8.8
        Excellent
        Erlin from Indonesia
        Business traveler
        Superior Room Twin
        Stayed 2 nights in June 2019

        Strategic location”

        Hotel near with transmart and other shops. Good facilities, nice food with a lot of variety (and the reastaurant for breakfast open early, i came at 5.15, and the food already set), excellent staff. The room also good.

        Reviewed June 16, 2019
        7.7
        Very good
        novy from Indonesia
        Business traveler
        Superior Room King
        Stayed 3 nights in June 2014

        good design”

        clean

        The facilities are fair enough with the price. Free wifi in every hotel area, from the room to the cafe. Free breakfast with most local menu are served.

        Reviewed June 14, 2014
        12345
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