Hotel Santika Pandegiling Surabaya

Hotel Santika Pandegiling Surabaya

Jalan Pandegiling no. 45, Surabaya Center, Surabaya, Indonesia
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Deluxe Room King Hotel Santika Pandegiling Surabaya
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     Hotel Santika Pandegiling Surabaya

    Guest reviews

    8.1
    Excellent
    /10
    (1078 reviews)See what guests said
    8.0
    Very good

    "Location wise is also good as it is pretty close to the city..."

    Muhammad

    -

    August 27, 2018

    8.2
    Excellent cleanliness
    Recommended by 91% of guests

    Property highlights

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Very good
    Location
    7.9
    See map
    Very good location - Inside city center
    Nearby
    Popular
  • Embassy of the United States550 m
  • Consulate of Canada590 m
  • Eva Air630 m
  • Cathay Pacific Office630 m
  • HSBC Bank630 m
  • Graha Bumi720 m
  • Mirota Batik and Handicraft720 m
  • Keputran Market730 m
  • Pasar Keputran730 m
  • Mirota Batik760 m
  • Value for money8.0
    Location rating7.9
    Nearest airportJuanda International Airport (SUB)
    Distance to airport12.4 km
    Select your room
    8.1
    Excellent
    Room comfort & quality
    Deluxe Room Twin
    Deluxe Room Twin
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds
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    Deluxe Executive Twin
    Deluxe Executive Twin
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds
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    Deluxe Executive King
    Deluxe Executive King
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
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    Deluxe Room King
    Deluxe Room King
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Single Deluxe Two Bedroom
    Single Deluxe Two Bedroom
    ...
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      DOUBLE DELUXE EXECUTIVE - BED AND BREAKFAST
      DOUBLE DELUXE EXECUTIVE - BED AND BREAKFAST
      ...
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        Double Or Twin Deluxe Two Bedroom
        Double Or Twin Deluxe Two Bedroom
        ...
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          Double room - De Luxe
          Double room - De Luxe
          ...
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            Deluxe Suite
            Deluxe Suite
            ...
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              Room Luxury
              Room Luxury
              ...
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                Have a question for Hotel Santika Pandegiling Surabaya?

                What people love about the property

                • 8.8
                  Excellent

                  "Clean room and many variety for breakfast."

                  Lina

                  |

                  January 1, 2019

                • 9.6
                  Exceptional

                  "Room are spacious."

                  Azwani S.

                  |

                  February 10, 2016

                • 9.6
                  Exceptional

                  "Breakfast is the best."

                  Azwani S.

                  |

                  February 10, 2016

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                More about Hotel Santika Pandegiling Surabaya

                More about Hotel Santika Pandegiling Surabaya

                9.2
                Exceptional

                "Well designed modern hotel, relaxing, nice room."

                Halim

                |

                June 25, 2018

                An overview

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                What they offer

                10.0
                Exceptional

                "This is a really great hotel with good facilities and good l..."

                Danica

                |

                December 11, 2016

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (1078)Booking.com Reviews (324)
                8.1
                /
                10
                Cleanliness8.2
                Facilities7.7
                Location7.9
                Room comfort and quality8.1
                Service8.2
                Value for money8.0
                Provided by verified guests of Agoda
                All languages
                All guests (1078)
                All room types

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                Showing 992 verified guest comments
                12345
                8.4
                Excellent
                Chihyung from South Korea
                Couple
                Deluxe Executive King
                Stayed 1 night in November 2018
                good hotel”
                I am a travel agency, already visit 200 more hotels in indonesia. breakfast foods are great. delicious and variety. nice city view. location, not many things around. room, clean but old. not recommand to whom want to stay new hotel. staffs, normal good.
                Reviewed November 15, 2018
                Dear Mr Chihyung Warm greetings from Hotel Santika Pandegiling Surabaya, We thank you for choosing Santika Pandegiling Surabaya Hotel as the main choice of accommodation during your trip in the city of Surabaya. We thank you for sharing your best experience while staying with us. We thank you for giving the best reviews about the quality of prices, food, service staff, cleanliness of rooms, and products that we have prepared during your stay. Sorry if there are still shortcomings, we will continue to strive to do the best of the reviews you provide. Once again we thank you and we are proud to be waiting for your return on your next trip at Santika Pandegiling Hotel Surabaya. Warm regards, Buditama Setiawan General Manager of Hotel Santika Pandegiling Surabaya
                Responded March 21, 2019
                Hotel Santika Pandegiling Surabaya
                6.0
                jeane from Indonesia
                Solo traveler
                Deluxe Room Twin
                Stayed 1 night in January 2019
                No cover on roomservice menu”
                I orders room service menu on midnight with uncover or wrap dish. the staff been make up lie story for an excuse of other guest same orders, when i asked to make new one and then 5minutes later they come and said that this is new dish.' In fact, thats the same old food which just only warm-up the food, how rudiculous is that!!!
                Reviewed February 04, 2019
                Salam hangat dari Hotel Santika Pandegiling Surabaya Kami berterima kasih telah memilih Santika Pandegiling Surabaya Hotel sebagai pilihan utama akomodasi selama perjalanan Anda di kota Surabaya. Mohon maaf bilamana masih ada kekurangan dan kejadian yang tidak berkenan yang terjadi Kami akan terus berusaha untuk melakukan yang terbaik dari ulasan yang Anda berikan. Terima kasih telah berbagi pengalaman terbaik Anda saat tinggal bersama kami. serta telah memberikan ulasan tentang kualitas harga, makanan, staf layanan, kebersihan kamar, dan produk yang telah kami siapkan selama Anda menginap. Sekali lagi kami ucapkan terima kasih dan kami bangga telah menunggu Anda kembali pada perjalanan Anda berikutnya di Santika Pandegiling Hotel Surabaya. Salam hangat, Buditama Setiawan General Manager Hotel Santika Pandegiling Surabaya
                Show more
                Hotel Santika Pandegiling Surabaya
                8.0
                Excellent
                Muhammad from Singapore
                Business traveler
                Deluxe Room King
                Stayed 1 night in July 2018
                Good location with good breakfast”
                I stayed here some time ago so I vaguely remember how's the room like. However being in Indonesia for business travel, this hotel suits my usual need which is good bed, and good spread for breakfast. Location wise is also good as it is pretty close to the city center so definitely this stay was value for money.
                Reviewed August 27, 2018
                8.4
                Excellent
                Muhammad from Singapore
                Business traveler
                Deluxe Room Twin
                Stayed 3 nights in July 2018
                Breakfast important meal of the day...”
                And the breakfast spread was good! On top of that, the room cleaniless is well maintained. The only downside is that the smoking rooms were on too low level hence you can relatively hear the traffic outside at times. Other than that, gym was rather small and simple (basic cardio equipment) but all is well! Worth the value!
                Reviewed August 02, 2018
                8.4
                Excellent
                zetty from Malaysia
                Family with young children
                Deluxe Room Twin
                Stayed 1 night in September 2018
                Value for money”
                Will stay at this hotel again..
                Reviewed February 02, 2019
                Dear Ms Zetty Warm greetings from Hotel Santika Pandegiling Surabaya, We thank you for choosing Santika Pandegiling Surabaya Hotel as the main choice of accommodation during your trip in the city of Surabaya. We thank you for sharing your best experience while staying with us. We thank you for giving the best reviews about the quality of prices, food, service staff, cleanliness of rooms, and products that we have prepared during your stay. Sorry if there are still shortcomings, we will continue to strive to do the best of the reviews you provide. Once again we thank you and we are proud to be waiting for your return on your next trip at Santika Pandegiling Hotel Surabaya. Warm regards, Buditama Setiawan General Manager of Hotel Santika Pandegiling Surabaya
                Responded March 21, 2019
                Hotel Santika Pandegiling Surabaya
                8.8
                Excellent
                Lina from Indonesia
                Group
                Deluxe Room Twin
                Stayed 1 night in December 2018
                Clean room”
                Clean room and many variety for breakfast. Will be back to this hotel if go to Surabaya
                Reviewed January 01, 2019
                Warm greetings from Hotel Santika Pandegiling Surabaya, We thank you for choosing Santika Pandegiling Surabaya Hotel as the main choice of accommodation during your trip in the city of Surabaya. We thank you for sharing your best experience while staying with us. We thank you for giving the best reviews about the quality of prices, food, service staff, cleanliness of rooms, and products that we have prepared during your stay. Sorry if there are still shortcomings, we will continue to strive to do the best of the reviews you provide. Once again we thank you and we are proud to be waiting for your return on your next trip at Santika Pandegiling Hotel Surabaya. Warm regards, Buditama Setiawan General Manager of Hotel Santika Pandegiling Surabaya
                Responded March 21, 2019
                Hotel Santika Pandegiling Surabaya
                8.0
                Excellent
                Ronald from Indonesia
                Business traveler
                Deluxe Room Twin
                Stayed 1 night in October 2017
                Wifi Connection is poor”
                The location is quite strategic, the hotel staff is welcoming and friendly. The bed was comfortable, but the glass of window was not soundproof the sound of the motor vehicle sounded quite clear. Internet connection not stable and many times have lost connection.
                Reviewed October 11, 2017
                Dear Mr. Ronald, Warm greeting from Hotel Santika Pandegiling Surabaya, We would like to say thank you for your trust to be our loyal guest. We're very much appreciate your best reviews regarding Hotel Santika Pandegiling Surabaya. We're very glad to know that our service and facilities, make you feel great experience during stay with us. Your review regarding window sound proofing are valuable input for us. Once again thank you so much to share your experience and we definitely wait for your next trip to Hotel Santika Pandegiling Surabaya. Warm Regards, I Nengah Artana General Manager Hotel Santika Pandegiling Surabaya
                Responded October 24, 2017
                Hotel Santika Pandegiling Surabaya
                8.7
                Excellent
                Diana from Indonesia
                Business traveler
                Deluxe Room King
                Stayed 2 nights in July 2015
                Nice, convenient hotel”
                There is Blubird stand in front of the hotel. The room is clean, comfortable. The food is good too.
                The hotel is nice and clean. The food taste good and room is also clean and comfortable. It's located in city but the route to hotel is not very convenient and the surrounding environment is not comfortable for walking, luckily the Bluebird taxi stand is in front of the hotel so still okay for the transportation. We may visit again if we have chance.
                Reviewed September 27, 2015
                8.0
                Excellent
                MARIA from Malaysia
                Couple
                Deluxe Room King
                Stayed 1 night in October 2014
                Friendly Hotel”
                clean,comfort and friendly staff
                Recommended to stay at this Hotel. The location was not so convenient and strategic for traveller as we need to take taxi to shopping complex. The hotel was clean, tidy and friendly staff. Will come again if i visit Surabaya again.
                Reviewed October 15, 2014
                8.3
                Excellent
                EDDY from Indonesia
                Business traveler
                Deluxe Room King
                Stayed 2 nights in July 2014
                Special services in 3 star hotel”
                Location, Price, and services
                Santika Brand already well known with typical Indoneisia special services.. Stay in a 3-star hotel with excellent service, the hotel is easily accessible by transport because it is located in the city centre. The price obtained is very cheap compared to hotels of its kind. There is a car wash service is not found in other hotels. Highly recomended
                Reviewed July 31, 2014
                8.0
                Excellent
                Ka from Malaysia
                Business traveler
                Deluxe Room King
                Stayed 7 nights in July 2014
                Nice staff”
                1. Food - The buffet and ala carte is good. 2. Staff service is great and always greeted with a smile.-
                Everything is nice especially the food and staff attitude! The only down side is perhaps there is not much convenient stores and restaurants within a 5 mins walking distance. However there is one shopping mall tunjungan plaza which is around 10 mins taxi ride.
                Reviewed July 24, 2014
                9.7
                Exceptional
                Tina from United Kingdom
                Couple
                Deluxe Room King
                Stayed 2 nights in April 2014
                a lovely hotel”
                wonderful staff, extremely clean, good language skills
                An immaculate, modern, friendly hotel. The room was a good size and clean, the bed was comfortable and clean. The aircon was efficient and silent The bathroom was modern and clean with a powerful, hot shower. Nice toiletries. The wifi worked well in our room. We moved rooms as the front rooms are overlooking a street night market and a very noisy mosque. We slept well in the side room. There was a huge choice at the breakfast buffet, Western and Asian, even chocolate milk and jelly tots! An easy listening duo, piano and singer perform early evening. The restaurant food was tasty, a bit more expensive than an outside restaurant but there were no outside restaurants close by. (£6 Salmon, £4 Indonesian curry). It was a good half hour walk to the plaza if you want modern shops and food courts. The staff were so friendly and attentive, always greeting us by name, they spoke very good English, although their left and right sometimes get muddled – beware if you ask for directions! The taxis are cheap, the hotel rings them – we ‘Hit Dolly’ the red light district but it was dark and scary and we didn’t get out of the taxi (not like Amsterdam or Bangkok), We had high tea at the Famous 5*Majapahit Hotel, a beautiful building which was taken over in the war as a prison for Dutch woman and children, ask reception for the history pamphlet when you arrive. We took a taxi to the House of Sempoerna, a free musem and cigarette factory, they offer a free bus ride around the hot spots of the city. Ask Santika reception to book it for you. Surayaba is a huge city, the Santika is a good location, as you have to get a taxi to the sights anyway. We would recommend this hotel for your stay in Surabaya.
                Reviewed April 21, 2014
                8.3
                Excellent
                Abdul from Malaysia
                Business traveler
                Deluxe Executive King
                Stayed 3 nights in October 2013
                Worth every penny”
                Customer service, Food & Comfortable room
                The stay was wonderful. Very friendly staffs & customer services was excellent. Spacious room, comfortable and cozy bed. Great buffet breakfast and evening snacks are included. Good wifi connection. Prices are very reasonable. Easy access to the downtown shopping area. Next visit, surely my first choice hotel.
                Reviewed November 03, 2013
                10.0
                Exceptional
                CHIN from Malaysia
                Couple
                Deluxe Room King
                Stayed 1 night in September 2013
                Great Breakfast and ease accesibility”
                clean, friendly staff, great buffet breakfast
                The hotel located 5 min by cab to nearest shopping mall Tunjungan Plaza. The great thing about this hotel is the great breakfast with the western and indonesian tastes. Comfortable environment and spacy room. high speedy wifi available in room. The staff are friendly and informative.
                Reviewed October 04, 2013
                10.0
                Exceptional
                ROSNADIA from Indonesia
                Couple
                Deluxe Room King
                Stayed 3 nights in July 2012
                Wonderful Hotel”
                Clean ; Friendly Staffs ; Lovely Hotel
                This is my favorite hotels. Cheap(if you book earlier and lucky-hahaha), clean and friendly staffs. Their menu for breakfast also perfect from local and international breakfast. The room is big with quick room boy.
                Reviewed June 29, 2013
                8.7
                Excellent
                Regawa from Indonesia
                Business traveler
                Deluxe Room King
                Stayed 2 nights in February 2013
                Centre of all Surabaya with Indonesian touch”
                Simple and comfort stay in strategic location
                Easy check-in procedure. Nice touch to have wedang jahe as welcome drink! the room was well maintained considering its 13 year old age. The only part that looks really aged is the bathroom. I think Santika should immediately do something about it. Breakfast was nice, the choices were good, and they have a specific corner for authentic Indonesian dishes from street snacks to lontong cap go meh. Breakfast area can be packed on weekends, and some food trays can be found empty. The Santika brand has developed into a hotel brand with arguably the best Indonesian touch. Mattress was nice and comforting for a rigorous business travel. Location: there is a night market in front of the hotel and this has been so for years. But the location itself is very strategic, close to Darmo area, and also close to Tunjungan area. I chose this hotel for its location which would allow me to explore all parts of Surabaya easily. I recommend this hotel for business travels, but also for families who want to explore the city of Surabaya (all the cultures, culinary, and probably some mall-hopping activities).
                Reviewed February 22, 2013
                9.7
                Exceptional
                Anuar from Malaysia
                Couple
                Deluxe Room King
                Stayed 3 nights in January 2013
                Value for money and well maintained hotel”
                excellent variey of beakfast and friendly service by the hotel staff
                I stayed for 3 days in this hotel and I felf very welcome from the day that I arrived. The hotel is clean, cozy, and its offer great complimentary breakfast with variety of choices. one outstanding feature of this hotel is its warm and friendly staff. well done!
                Reviewed February 03, 2013
                9.7
                Exceptional
                Husien
                Family with young children
                Deluxe Room King
                Stayed 1 night in January 2013
                3stars hotel with 5stars services”
                Big room, and delicious breakfast.
                This my first time stayed at this hotel. I book from agoda deluxe room, but when i got there, receptionist upgrade my room to executive. the room is very big and newly renovated. It's very comfortable stayed here. The breakfast is delicious, many variations... international or local food. If I visit Surabaya again, definitely i will stay in this hotel again....
                Reviewed January 15, 2013
                9.0
                Exceptional
                Dhany from Indonesia
                Business traveler
                Deluxe Room King
                Stayed 1 night in April 2012
                Nica Business Hotel”
                Fabulous Breakfast
                Santika Pandegiling is a nice business hotel, located 5 minutes drive from Surabaya's centre. The room is big and clean. Free wifi is available in the room and all areas of hotel. The breakfast is superb!! Complete variety of Indonesian-Western Food. No swimming pool, but you can end your tiring day with nice massage at the hoel's Ten Eleven.
                Reviewed April 17, 2012
                8.3
                Excellent
                Sigit from Indonesia
                Business traveler
                Deluxe Room King
                Stayed 1 night in February 2012
                Best for Short Business Trip”
                Great staff, good location, clean room.
                As usual, Santika provides you great value for money. The room is well maintained. Floor and bed are clean, shower works well, with sufficient lighting to work. Short waiting time for the elevator. And the staffs are always great here. One of the best in Surabaya for short business trip.
                Reviewed March 14, 2012
                12345
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                Hotel Santika Pandegiling Surabaya
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                • Very good location
                • Bungkul Park
                • Gubeng Train Station is within 1.85 km